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Reviews of Ashmore Inn & Suites

2.5 out of 5
Ashmore Inn & Suites
2301 East I40, Amarillo, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1003 reviews" "
Rating 8 - Good. 262 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Best value of the hotels recommended so far.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 18 Apr 2024
Thank you for your feedback.

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. It has some nice amenities and the staff was very friendly. The breakfast was great.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 16 Apr 2024
Thank you for your feedback.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was much better than the standard continental.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 16 Apr 2024
Thank you for your feedback.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very comfortable and tidy! Charming attention to detail.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 15 Apr 2024
Thank you for your feedback.

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the man was super nice. It was clean and convenient. We would definitely stay again!!
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 15 Apr 2024
Thank you for your feedback.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is uniquely pretty inside. The breakfast is complete. Despite being right next to 290 it's pretty quiet as well. The only hiccup is that there wasn't hot water in the morning.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 15 Apr 2024
Thank you for your feedback.

8/10 Good

Sarthak, College Station

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice locality, clean hotel with beautiful surroundings. Decent breakfast but limited options on weekends (maybe because it was sold out).
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 13 Apr 2024
Thank you for your feedback.

10/10 Excellent

Jason

Travelled with family
Liked: Amenities, property conditions & facilities
Chris at the front desk was friendly, not only to me, but to all others that were around. He ensured i had what i needed, and the pool facilities were veey relaxing. The fitness center is NOT what is pictured, its as inadequate as most hotel fitness centers. Breakfast was awesome, and the room was great.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 13 Apr 2024
Thank you for your feedback.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was. Friendly, helpful and ready to serve I would stay here again
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 13 Apr 2024
Thank you for your feedback.

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 13 Apr 2024
Thank you for your feedback.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. We felt very safe there.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 12 Apr 2024
Thank you for your feedback.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 12 Apr 2024
Thank you for your feedback.

6/10 Okay

Alison

Travelled with partner
This is a ‘tired’ property. The decor is dated and worn, the area rug in the lobby was dirty and slightly threadbare around the edges, the net curtains in our room were torn and the windows were dirty. The furniture in our room was out of date and the TV was old and small. The high spot was that the bed was very comfortable!
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 8 Apr 2024
Thank you for your feedback.

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have someone at the front desk 24, so we were able to arrive late. The room was clean, and the amenities were good. Included breakfast was good.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 11 Apr 2024
Thank you for your feedback.

8/10 Good

Johnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet not working
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 8 Apr 2024
Thank you for your feedback.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Like: Breakfast was good. outside and courtyard was nice. I didn't get to use the pool but it looked nice. Its good for a one night stay. The staff was friendly. I didnt see any bugs. Dislike: little to no padding on the mattress. I could feel the hard springs it was quite uncomfortable. I would recommend they ether get pillow top or memory foam mattress toppers or better mattresses. For others looking to stay i would recommend bringing a mattress topper if you dont sleep well on a hard mattress
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 8 Apr 2024
Thank you for your feedback.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this establishment.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 4 Apr 2024
Thank you for your feedback.

10/10 Excellent

Lorinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 3 Apr 2024
Thank you for your feedback.

10/10 Excellent

Patricia, Amarillo

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have family in Amarillo we come often is our home awsy from home
Stayed 2 nights in Mar 2024
Response from Ashmore Inn on 2 Apr 2024
Thank you for your feedback

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 2 Apr 2024
Thank you for your feedback.

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
The staff gave us excellent service and were super pleasant, Unfortunately our room was not up to par. It had not been properly vacuumed and the bathroom sink was not properly cleaned.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 2 Apr 2024
Thank you for your feedback.

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were great. The hot continental breakfast was tasty.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 1 Apr 2024
Thank you for your feedback.

10/10 Excellent

Johnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 1 Apr 2024
Thank you for your feedback.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 29 Mar 2024
Thank you for your feedback.

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The staff was amazing. Super nice and very polite! The breakfast was really good, fresh and hot! My kids enjoyed the pool and hot tub! Water pressure in the showers are great!
Stayed 2 nights in Mar 2024
Response from Ashmore Inn on 25 Mar 2024
Thank you for your feedback.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Not much within walking distance.
Stayed 2 nights in Mar 2024
Response from Ashmore Inn on 25 Mar 2024
Thank you for your feedback.

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room(suite) for the price. Good dining nearby.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 25 Mar 2024
Thank you for your feedback.

8/10 Good

Laura, Des Moines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine and the staff was friendly, but they were too understaffed to be able to address the broken cable box in our room in a timely manner. We waited more than 30 minutes after being told they would come up, and finally gave up on having a functioning TV that evening. Not the fault of the person working, who was busy staffing the front desk and felt badly he didn’t have enough time to address our issue, but definitely something management should consider when determining staffing levels. Everything else was fine.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 22 Mar 2024
We do apologize for the inconvenience and issue you had during your stay. We thank you and appreciate your feedback.

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 22 Mar 2024
Thank you for your feedback.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad at all. Very friendly staff
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 18 Mar 2024
Thank you for your feedback.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and beds were comfortable. Breakfast was hot and made fresh.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 18 Mar 2024
Thank you for your feedback.

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property was sufficient for a night's sleep, but it could use to be refurbished. Carpets and furniture are tired. Staff was friendly. Price was good.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 18 Mar 2024
Thank you for your feedback.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to say. Modern rooms, good breakfast, easy access with parking and late check-in.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 18 Mar 2024
Thank you for your feedback.

8/10 Good

candelaria

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Ashmore Inn on 18 Mar 2024
Thank you for your feedback.

8/10 Good

Liliana

Travelled with partner
Liked: Cleanliness, staff & service
We were passing through town and just needed a place to sleep for the night. This place was very affordable and served its purpose. The common areas in the hotel were not very nice but the room was clean and the bedding was nice and comfortable. The water pressure was very good as well. As we were only there to sleep this hotel was great, if you plan to stay in the hotel longer I would stay elsewhere.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 13 Mar 2024
Thank you for your feedback.

10/10 Excellent

Cody

Stayed 1 night in Jan 2024
Response from Ashmore Inn on 13 Mar 2024
Thank you for your feedback.

10/10 Excellent

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in process. Proper is clean.
Stayed 1 night in Mar 2024

8/10 Good

Coco

Liked: Cleanliness, staff & service, property conditions & facilities
A little old but well maintained, convenient to eat .
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 14 Mar 2024
Thank you for your feedback.

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place. Very clean.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 11 Mar 2024
Thank you for your feedback.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place! Check in was a breeze and our room was clean and the bed very comfortable. The complimentary breakfast was awesome with a wide variety of options.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 11 Mar 2024
Thank you for feedback.

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Great staff and overall great considering is an older property
Stayed 3 nights in Mar 2024
Response from Ashmore Inn on 11 Mar 2024
Thank you for your feedback.

8/10 Good

Richard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property they were painting outside til 9pm the lift was loud
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 7 Mar 2024
Thank you for your feedback.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot tub and pool, quiet
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 4 Mar 2024
Thank you for your feedback.

10/10 Excellent

Mario

Travelled with family
Liked: Property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 4 Mar 2024
Thank you for your feedback.

2/10 Terrible

Aebe

Liked: Staff & service
Disliked: Cleanliness
First I come in and see vent is with dust. Then ants in bed and in room. Asked now a other room... not happy.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 5 Mar 2024
Thank you for your feedback. We are working on all issues you had during your stay with us.

10/10 Excellent

Qui

Stayed 2 nights in Feb 2024
Response from Ashmore Inn on 22 Mar 2024
Thank you for your feedback.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped here on my way to Mesa. Very nice place, but a little dated. Enjoyed my stay so much that I booked it for my return trip.
Stayed 1 night in Feb 2024
Response from Ashmore Inn on 4 Mar 2024
Thank you for your feedback.

10/10 Excellent

Makinzie

Great check in process quick and fast and easy
Stayed 1 night in Feb 2024
Response from Ashmore Inn on 4 Mar 2024
Thank you for your feedback.

10/10 Excellent

Moraima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spa pool hot water and jacuzzi nice
Stayed 2 nights in Feb 2024
Response from Ashmore Inn on 1 Mar 2024
Thank you for your feedback.

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, unproblematic. Safe spot
Stayed 1 night in Feb 2024
Response from Ashmore Inn on 1 Mar 2024
Thank you for your feedback.