In-room safe, desk, iron/ironing board, free WiFi

Reviews of Martin's Brugge

3.5 out of 5
Martin's Brugge
Oude Burg 5, Bruges

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 1009 reviews" "
Rating 8 - Good. 339 out of 1009 reviews" "
Rating 6 - Okay. 77 out of 1009 reviews" "
Rating 4 - Poor. 28 out of 1009 reviews" "
Rating 2 - Terrible. 6 out of 1009 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Melva

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Furnishings were sparse and no coffee in the room. Great water pressure in the shower.
Stayed 2 nights in Mar 2024
Response from ld on 22 Mar 2024
Dear Melva,Thank you for your recent stay.We appreciate the time you took to share your comments and experience with potential guests.Kind regards,

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for a weekend break in Bruges due to its central location. Hotel really clean and perfect for a group of three in a very spacious triple room. Would definitely recommend
Stayed 3 nights in Mar 2024
Response from Ld on 11 Mar 2024
Dear Sharon,Thanks for reviewing Martin's Brugge! We are glad that you have enjoyed your stay with us and hope to welcome you back again in the future! Kind regards

10/10 Excellent

Lynne

Stayed 4 nights in Feb 2024

8/10 Good

Thomas, St. Louis Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel for a really great stay in Brugge. One of the biggest positives would have to be location: two minute walk to Central Town Square and most historic attractions within 5-10 minute walk. Took a look at the brunch offerings (20 euros) and looked amazing!
Stayed 2 nights in Feb 2024
Response from ld on 27 Feb 2024
Dear Thomas,We are very pleased to read that you had a great stay with us.Kind regards,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ld on 26 Feb 2024
Dear Gary,Thank you very much for the time you took to share your feedback.Your 5* review is an asset for the more than 40 dedicated colleagues.We love welcoming guests on a daily basis and we are more than pleased to read that you enjoyed your stay in our hotel and in BrugesKind regards,

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location and ease of access to every thing. Helpful and friendly staff. Room sadly was not one that had been updated.
Stayed 2 nights in Feb 2024
Response from ld on 25 Feb 2024
Dear Lisa,Thank you for getting back to us with your comments on your recent stay.Kind regards,

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. From the moment we entered we were welcomed by the good scent (not overwhelming) very relaxing scent. It’s a few steps from the main square. A few steps from the Brugge canals also.
Stayed 2 nights in Feb 2024
Response from Ld on 25 Feb 2024
Dear Cristina,Thank you for choosing Martin's Brugge.We are happy to read about your pleasant experiences at our hotel.The whole team will be happy to welcome you again on your next visit to Bruges! Warm greetings from Martin’s Brugge

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Christmas markets.
Stayed 2 nights in Dec 2023
Response from ld on 26 Feb 2024
Dear Ben,How nice to hear that Martin's Brugge is the perfect base for you to enjoy this beautiful city.Kind regards,

8/10 Good

Chetan, Chorleywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a central stay in Bruge
Stayed 2 nights in Feb 2024
Response from ld on 22 Feb 2024
Dear Chetan,Thank you for sharing your feedback.Kind regards,

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the everything!! Very clean and comfy room, quiet yet right in the heart of Brugge… would love to return !!
Stayed 3 nights in Feb 2024
Response from Ld on 16 Feb 2024
Dear Irene,Many thanks for leaving this comment on your experience at Martin’s Brugge. We are delighted to read that you enjoyed the location of the hotel as well as our service. It would be our pleasure to welcome you back and make your future stays even more rewarding.Regards,

10/10 Excellent

ahla abir

Liked: Cleanliness, property conditions & facilities
Very clean, staff friendly location is excellent
Stayed 1 night in Feb 2024
Response from Ld on 13 Feb 2024
Dear Ahla Abir,Many thanks for leaving this comment on your experience at Martin’s Brugge. We are delighted to read that you enjoyed the location of the hotel as well as our service. It would be our pleasure to welcome you back and make your future stays even more rewarding.Kind regards

8/10 Good

Victoria

Stayed 2 nights in Feb 2024
Response from Ld on 22 Mar 2024
Dear Victoria,Thanks for staying with us. We appreciate your feedback!Kind regards,

10/10 Excellent

kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and I stayed here in January. Stay was great, conveniently located at the heart of everything, room was clean and comfortable. Parking was available when we were there. If you drive don’t forget to register vehicle via app when you check in to avoid fee for driving in town between certain times.
Stayed 6 nights in Jan 2024
Response from ld on 5 Feb 2024
Dear Kyle,It is a pleasure to read your wonderful review of your stay at Martin’s Brugge. Thank you so much for sharing your experience.Kind regards,

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024
Response from ld on 5 Feb 2024
Dear Jean,Thank you for getting back to us with your comments on your recent stay.Kind regards,

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but very difficult to reach by car. We drove around for nearly an hour trying to circle in around restricted zones. Our GPS did not lead us as it didn't recognise the no-drive streets. There is underground parking once you find it. Regretfully I cannot give accurate directions. The hotel itself is in a great location, directly behind the tower, so we were treated to the beautiful Carillon music throughout our stay. A bit of street noise at night. The room itself was clean, comfortable, if not a bit small. Same for the bathroom. Two things that would have upped the score; better pillows (they were so hard I could not get comfortable) and a nice bathrobe.
Stayed 1 night in Jan 2024
Response from ld on 5 Feb 2024
Dear Jennifer,Thanks for staying with us. We appreciate your feedback!Driving in Bruges is not easy, we realize that. The easiest thing to do is to go into the first public parking lot you find. Everything in Bruges is within walking distance.Warm regards,

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ld on 5 Feb 2024
Dear Laura,Thanks for staying with us. We appreciate your feedback!Kind regards,

10/10 Excellent

Carl

Stayed 2 nights in Dec 2023
Response from ld on 5 Feb 2024
Dear Carl,Thanks for staying with us. We appreciate your feedback!Kind regards,

6/10 Okay

PHILIP

Travelled with partner
Liked: Cleanliness
Asked hotel for ground floor room or first floor near lift or stairs. Had 1st floor accessed via long corridor to lift, then up some stairs! Couldn't have been much worse. Room was okay, condition of bathroom was only ok, bearing in mind we paid approx £250 per night incl breakfast, which again was just okay. It was very difficult to find the hotel with a car as Sat Nav sends you to roads that you can't access. Wouldn't stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from ld on 5 Feb 2024
Dear Noberto,Thanks for staying with us. We appreciate your feedback!Kind regards,

6/10 Okay

Ricardo, Schertz

Travelled with partner
Disliked: Property conditions & facilities
Like: Location was excellent. Dislike: The room was clean however it had a sewage smell.
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Travelled with partner
.
Stayed 2 nights in Dec 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This hotel is a perfect city center hotel. We would stay again for sure
Stayed 1 night in Dec 2023

10/10 Excellent

Shirley, Naples

Stayed 1 night in Dec 2023

10/10 Excellent

Ceyhun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel in a fantastic location, the rooms were extremely clean and pleasant and the showers were great. Friendly staff and the breakfast option was very good, plenty of variety for the whole family. I couldn’t find any faults, very happy that we selected this place. I may try their parking next time, this time however I used a car park about 10 minutes walk away which was great value for money but was a nightmare to walk from with the rain we had on out trip, all in all, a very pleasant hotel in a fantastic spot.
Stayed 1 night in Dec 2023

10/10 Excellent

Junina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Miguel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

FENG

The room is clean and newly renovated
Stayed 1 night in Dec 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bruges is best
Rooms clean, staff Helpful, great Parking, fantastic location. Comfortable Beds great showers.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Lovely clean rooms, helpful friendly staff, very good breakfast. Would be nice to have tea/coffee making facilities in rooms.
Stayed 2 nights in Dec 2023

8/10 Good

Dawn, Benfleet

Stayed 2 nights in Dec 2023
Response from ld on 5 Feb 2024
Dear Dawn,Thanks for staying with us. We appreciate your feedback!Kind regards,

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Stayed 3 nights in Dec 2023

10/10 Excellent

Addison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff! Breakfast was very good in large and clean area
Stayed 3 nights in Dec 2023

8/10 Good

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Shannon

Stayed 3 nights in Nov 2023

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A friendly welcome and fantastic family room. Great location. Would be nice to have coffee facilities in the room. And breakfast was rather chaotic (not enough cups / queue 10 mins for the coffee machine). But overall a good stay.
Stayed 1 night in Dec 2023

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
Location was perfect. It was an easy bus ride from the train station and right in the center of town. They have luggage storage with lockers for smaller items. The room was small but clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Shenagh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Simon

Liked: Cleanliness
Disliked: Staff & service, room comfort
Average hotel at a premium price good location I guess that’s what you’re paying for
Stayed 3 nights in Nov 2023

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, within walking distance to all attractions but away from bustle. A bright and clean room with space for 4, all had a great night sleep in comfortable beds. Bit disappointed that there was no tea/coffee facilities.
Stayed 1 night in Nov 2023

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cercanía
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Great hotel with beautiful rooms! Loved traveling with my family and enjoyed the hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First & foremost, every member of staff I interacted with was incredibly kind & responsive. Just the nicest people. It was sad that other guests were so grumbly with them - a little kindness goes so far! The location is perfect. Incredibly safe for walking at night, convenient to everything and walkable to the train station. The brewery is right behind the building. I walked everywhere but there is parking onsite for an additional fee which I think is incredibly convenient. The room was very clean and had everything I needed. Ver comfortable bed a nice shower with good water pressure - perfect after a long day out. Maybe could add a coffee maker or tea but there is a small store in the lobby. Will definitely stay here again the next time I come to Bruges!
Stayed 2 nights in Nov 2023

10/10 Excellent

Somnath

Stayed 1 night in Nov 2023

4/10 Poor

Megan

Liked: Staff & service, property conditions & facilities
So the area is nice and the hotel was decent. The shower however had mold (not a huge deal considering no ventilation) but then the steam from the shower kept our fire alarm going off so the desk call our room three times and sent someone up to check. Better safe than sorry but it got old. Then our room was right next to a road that I think was also used as an access road. So to about 10 or 11 at night and starting again at 6am, all you hear is trucks and equipment and just such loud noise. Woke up both my husband and I and our two kids more than once. Absolutely horrible night’s sleep.

10/10 Excellent

mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to most tourists attractions There is a free shuttle from the train station that drops you a few minutes away Spacious room and bathroom I now understand why this hotel has great reviews
Stayed 2 nights in Nov 2023

6/10 Okay

Joseph

Disliked: Staff & service, property conditions & facilities
Property is desperate for a makeover, bed is way way to soft, and staff seem annoyed when questions are ask needed to change rooms for the first one smell like sewer. On the good side very close to main attractions.
Stayed 1 night in Nov 2023