The front desk person should not be working in hospitality!! Not friendly or helpful at all!! When we tried to put the TV on at around 9 it would not work. Didn’t want to call down because we were already in bed. On checkout - guess who was on board, yes miss warmth!! Told her about the TV she seemed unconcerned, didn’t offer any compensation - we did pay for a room with a TV - she just looked at me when I suggested someone needs to go up to room 209 to fix said TV before she sells the room again. We were only there for one night. On our way out, the guy who was behind us with his own complaint said…. Bet ya no one goes up to check that TV as he listened to the entire scenario. Also, you might want to have the smashed, looks like an abandoned vehicle with door wide open sitting in the back of the hotel, scared the dickens out of me…… it’s really not very good for business if I could have, I would have cancelled my reservation but it was already paid for through Hotels.com - you guys!! The room itself was very comfortable besides the TV issue!! Comfort Inn has great beds, bedding and pillows - our reason for choosing that Hotel chain. Thank you for listening!!