"nobody was available to bring the luggage to my room ! nobody show where the room was ! Ac in room was not working! there was not even a single bottle water in room. poor customer service."
"This is a beautiful hotel. I highly recommend it for your stay in Istanbul. All the staff from the people at the front desk to the cleaning crew and the dining area staff are all so caring and friendly. It is conveniently located to the Tram stop, Grand Bazaar and shopping areas. We’ve stayed there multiple times and never a negative moment."
"Very clean and comfortable room. So close to SAW airport, just minutes walk away. Highly recommended to stay here for flight connection. Fast food such as McDonalds & Burger King are so close to the airport for a quick bite."
"Great staff, amazing view from the rooms and conveniently located in Sultan Ahmet square area. Breakfast wasn’t spectacular but was filling. Overall a great place to stay."
"Disappointed. I thought I had booked a hotel room and had asked it I could arrive early.
This was a capsule type cabin which was ok and comfortable. However, it was very noisy especially as my cabin faced the staff room which was used very early."