Kolam renang outdoor, dengan kursi berjemur

Ulasan untuk Grand Mercure Jakarta Harmoni

4 out of 5
Grand Mercure Jakarta Harmoni
Jl Hayam Wuruk No. 36-37, Jakarta, Jakarta

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 220 dari 548 ulasan" "
Penilaian 8 - Bagus. 261 dari 548 ulasan" "
Penilaian 6 - Cukup Baik. 44 dari 548 ulasan" "
Penilaian 4 - Buruk. 14 dari 548 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 548 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

DEVI, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2018

6/10 Cukup Baik

Henoch, Surabaya

No towels when checked in
Minus: -No bath and face towels provided in room when checked in. -Internet tends to be slow. Plus: -Location is central, -breakfast spread was fine with Japanese, Chinese, Indian and traditional cuisine.
Menginap 1 malam pada bulan Maret 2018
Tanggapan dari azwar pada tanggal 30 Mar 2018
Dear Mr. Henouch Warmest greetings from Grand Mercure Jakarta Harmoni... First of all we thanked you for your stay and very much appreciate your comments regarding your stay with us. We apologized for the inconvenience caused to your stay experience about no towels and Internet did not meet your expectations and certainly we share your comments with our team. We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service and product. Thanked you again for sharing your stay experience and we hope you give us an chance to serve you better in the next visit. Sincerely, Azwar Mursalin Front Office Manager

8/10 Bagus

DODDI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Alik Hidayat pada tanggal 16 Apr 2016
Dear Mr. Doddi, Warmest greetings from Grand Mercure Jakarta Harmoni ... we thanked you for your stay and very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback and certainly we share your comments with our team. We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service and product. Thanked you again for sharing your stay experience and we look forward to welcoming you back here. Sincerely, Alik Hidayat Front Office Manager

8/10 Bagus

Edy susanto, Medan

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Grand mercure hotel
Hotel baru dan juga lokasi sangat strategis. Kamar nyaman dan bersih. Makanan nya lezat tp harga kamarnya lumayan mahal.

8/10 Bagus

Bounty Setiawan, Tangerang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi strategis
Room nya enak nyaman ..... lokasi yang paling strategis... dekat ke arah glodok (china town) , dekat ke sudirman (bisnis centre) , dekat ke kampus (jakbar), dekat ke mana mana deh......

10/10 Sangat Bagus

edi, bandung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
makan malam
makan malam kurang memuaskan dan kami tunggu lama sekali baru keluar makanan nya dan utk harga tidak sesuai

8/10 Bagus

fandy suryadi theja, tasikmalaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
fasilitas grand mercure
Pada prinsip nya lumayan

8/10 Bagus

Ferdy, BDG

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
kesan cukup bagus
Kalau bisa lbh di tingkatkan lagi pelayanan nya .

10/10 Sangat Bagus

JAMES

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very polite and helpful, very clean, spacious and very safe,
Menginap 10 malam pada bulan Februari 2024
Tanggapan dari Grand Mercure Jakarta Harmoni pada tanggal 21 Feb 2024
Dear Mr. James, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

10/10 Sangat Bagus

SHOICHI

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
部屋は清潔でよかった。
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rury Mashuri pada tanggal 24 Jan 2024
Dear Mr. Shoichi, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

8/10 Bagus

TOMOHISA

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I was given a card key for the 17th floor even though my room was on the 16th floor, I asked room service for breakfast and was left unattended for almost 30 minutes, and when I called to check on the situation, I was told to go to the restaurant and had an unscheduled buffet breakfast there (an apology was later given). Also, the cleaning staff lost the key card that I had left in my room while I was out, and the area around the hotel was extremely congested due to major road construction. I would not give the hotel a perfect score, but the facilities were good.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Grand Mercure Jakarta Harmoni pada tanggal 5 Des 2023
Dear Mr. Tomohisa, Thank you for your review. All feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards and company’s values. we always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again Best Regards, Lalu Aswadi Jaya General Manager

8/10 Bagus

Junji

Menginap 5 malam pada bulan November 2023
Tanggapan dari Grand Mercure Jakarta Harmoni pada tanggal 25 Des 2023
Dear Mr/Mrs. Junji,We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneBest RegardsRury MashuriGeneral Manager

10/10 Sangat Bagus

Yok Fenn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is nice
Menginap 2 malam pada bulan November 2023
Tanggapan dari Lalu Aswadi Jaya pada tanggal 19 Nov 2023
Dear Mr. Yok Fenn,We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneBest RegardsLalu Aswadi JayaGeneral Manager

8/10 Bagus

Kuan Hwa

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Lalu Aswadi Jaya pada tanggal 19 Nov 2023
Dear Mr. Kuan Hwa,We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneBest RegardsLalu Aswadi JayaGeneral Manager

10/10 Sangat Bagus

Wakana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It would be perfect if the check in and out procedures are much quicker.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 10 Okt 2023
Dear Our Valued Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneBest RegardsLalu Aswadi JayaGeneral Manager

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
샤워실의 물빠짐속도가 느려요
Menginap 5 malam pada bulan September 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 29 Sep 2023
Dear Our Valued Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneBest RegardsLalu Aswadi JayaGeneral Manager

4/10 Buruk

Medical Group Inc.

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 23 Sep 2023
Dear Mr/Mrs Medical Group Inc. We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneBest RegardsLalu Aswadi JayaGeneral Manager

8/10 Bagus

Mei Ting

Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 21 Sep 2023
Dear Mrs. Mei Ting,We very much appreciates your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Lalu Aswadi Jaya General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
almost everything was good but tablewares cleaning condition, table service at restaurant on 1st floor was unsatisfied. I hope to pay attention to cleaning the tablewares and quickly setting the tables.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 5 Sep 2023
Dear Mr. Younhee Park, We very much appreciates your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Lalu Aswadi Jaya General Manager

10/10 Sangat Bagus

NOBUSATO

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 15 Sep 2023
Dear Mr. Nobusato, We very much appreciates your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyLalu Aswadi Jaya General Manager

10/10 Sangat Bagus

Ferozshah Bin Mohamed Sikandar, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful hotel
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 4 Agu 2023
Dear Mr. Ferozshah Bin,We very much appreciates your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Lalu Aswadi Jaya General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Great overall. Shower coulda been a bit cleaner
The staff were great, food was okay but the room, especially the toilet could have been a bit cleaner. There were spots of mold in some spots in the shower.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 4 Agu 2023
Dear Mr. Kye Myung An,We very much appreciates your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Lalu Aswadi Jaya General Manager

10/10 Sangat Bagus

Ye Kyaw Thuya

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Decent hotel and great rooms. Nice and clean as you expect from the hotel. Central area and there is a construction site right opposite.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 2 Agu 2023
Dear Mr. Ye Kyaw Thuya,We very much appreciates your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Lalu Aswadi Jaya General Manager

4/10 Buruk

DAVID

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Shower was not working well. Reported this matter but did not work on it until next day where i have to call them up again. Male Front office not friendly as the ladies.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Mr. Subendi pada tanggal 12 Jul 2023
Dear Mr. David SanthanansamyFirst of all, allow me to thank you for being our loyal guest. We apologize for the inconvenience you experienced on the last time you stay with us.thank you for your feedback about your stay experience. Your feedback has shared to the related department in order to improve the level of service that you and another guest rightfully expect from our hotel. Therefore, corrective action will be taken immediately among rooms team. Our hotel is strategically located at Central Jakarta where you can simply access business or tourism center. We hope that you could give us the opportunity to serve you again in the futureAgain Mr. David Santhanansamy, please accept our sincere apologiesDo not hesitate to contact us if you have further assistance and we are looking forward to welcoming you back at our hotelBest regards,SubendiGeneral Manager

8/10 Bagus

YEONG KHAI WENG

Menginap 5 malam pada bulan Juli 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 28 Jul 2023
Dear Mr. Yeong Khai WengWe very much appreciates your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Lalu Aswadi Jaya General Manager

10/10 Sangat Bagus

Hayato

Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Lalu Aswadi Jaya pada tanggal 24 Jul 2023
Dear Mr. HayatoWe very much appreciates your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Lalu Aswadi Jaya General Manager

8/10 Bagus

Adrian

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 12 Jun 2023
The Honorable Mr. Adrian,Thank you for sharing your experiences at Grand Mercure Jakarta Harmoni.We are very happy to know that you feel comfortable and happy, because by giving 4 stars rate.We at Grand Mercure Jakarta Harmoni are always consistently provide the best service for our guest.We are looking forward to welcoming you back soonBest regards,SubendiGeneral Manager

10/10 Sangat Bagus

Mandeepsingh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One of the best !
It's my favourite go to place in Jakarta. Good sized rooms, super clean, breakfast spread is very elaborate. Try their bakery items in breakfast, it's a must. Good gym, swimming pool, sauna, steam it's just amazing.The staff is very polite, helpful. I highly recommend this hotel
Menginap 5 malam pada bulan Mei 2023
Tanggapan dari Subendi pada tanggal 13 Mei 2023
The Honorable Mr. Mandeepsingh ,Thank you for sharing your experiences at Grand Mercure Jakarta Harmoni.We are very happy to know that you feel comfortable and happy, because by giving 10 stars rate.We at Grand Mercure Jakarta Harmoni are always consistently provide the best service for our guest.We are looking forward to welcoming you back soonBest regards,SubendiGeneral Manager8 out of 10by Anonymous onHotels.comPosted Dec 25, 2022

10/10 Sangat Bagus

YUJI

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 20 Mar 2023
The Honorable Mr. Yuji,Thank you for sharing your experiences at Grand Mercure Jakarta Harmoni.We are very happy to know that you feel comfortable and happy, because by giving 5 stars rate.We at Grand Mercure Jakarta Harmoni are always consistently provide the best service for our guest.We are looking forward to welcoming you back soonBest regards,SubendiGeneral Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 7 malam pada bulan Desember 2022
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 26 Des 2022
Dear Mr. Kenan Phang,We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Subendi General Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 17 Des 2022
Dear Mr. Hyung Wook Gong,We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Subendi General Manager

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
No Non-smoking room at 4.30 pm
My group arrive at the hotel at 4.30 pm and was offer all smoking rooms and no non smoking rooms are available at 4.30 pm. Had to wait another 30 mins to check in and then was given a smoking room by mistake. I have to go back there to request again for non smoking room.
Menginap 3 malam pada bulan November 2022
Tanggapan dari Grand Mercue Jakarta Harmoni pada tanggal 21 Nov 2022
Dear Anonymous, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Piti

Menginap 2 malam pada bulan November 2022
Tanggapan dari Subendi - General Manager pada tanggal 22 Nov 2022
Dear Mr. Piti. We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bagus

Kenan

Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Subendi - General Manager pada tanggal 22 Okt 2022
Dear Mr. Kenan,We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The reception staff are very friendly and helpful.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Subendi - General Manager pada tanggal 7 Okt 2022
Dear Mr. John. We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 Sangat Buruk

Christopher

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing
Menginap 3 malam pada bulan September 2022
Tanggapan dari Subendi - General Manager pada tanggal 17 Sep 2022
Dear Mr. Christopher. We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

REZA JAAFAR

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfy hotel
Great comfortable hotel with great staff. A lot of food options nearby too.
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Subendi - General Manager pada tanggal 10 Sep 2022
Dear Mr. Reza Jaafar, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

10/10 Sangat Bagus

Seongho

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022
Tanggapan dari Subendi - General Manager pada tanggal 10 Sep 2022
Dear Mr. Seongho. We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Troy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Subendi - General Manager pada tanggal 4 Mar 2022
Dear Mr Troy, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous

10/10 Sangat Bagus

Simon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
JAKARTA MAY 2021
One of my favourite hotels in Jakarta. Lovely rooms a d great facilities like swimming pool and gym. Service, as always, was first class. I hurt my back and was struggling to walk for a few days but all the staff looked after me really well and ensured I had everything I needed to be comfortable!
Menginap 5 malam pada bulan Mei 2021
Tanggapan dari Rulvastina Randy - General Manager pada tanggal 25 Mei 2021
Dear Mr Simon, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bagus

Traveler terverifikasi

Menginap 7 malam pada bulan April 2021
Tanggapan dari Lalu Aswadi Jaya - General Manager pada tanggal 28 Apr 2021
Dear Anonymous, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Maret 2021
Tanggapan dari Lalu Aswadi Jaya - General Manager pada tanggal 28 Apr 2021
Dear Anonymous, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Mr

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Lalu Aswadi Jaya - General Manager pada tanggal 28 Apr 2021
Dear Mr On, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Taufik Ismail F - Asst. Front Office Manager pada tanggal 21 Feb 2020
Dear Anonymous, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
常にブルーバードタクシーが側にいるのは、とても便利でした
Menginap 5 malam pada bulan Februari 2020
Tanggapan dari Taufik Ismail F - Asst. Front Office Manager pada tanggal 15 Feb 2020
Dear Anonymous, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Simon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
JAKARTA FEB 2020
Lovely hotel in the centre of Jakarta. All the staff were excellent. Great service throughout the hotel and everyone just so friendly!I could not ask for more. I have more business trips this year to Jakarta so will be staying there for sure!
Menginap 5 malam pada bulan Januari 2020
Tanggapan dari Taufik Ismail F - Asst. Front Office Manager pada tanggal 9 Feb 2020
Dear Simon, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

DONGHO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
좋았음
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Taufik Ismail F - Asst. Front Office Manager pada tanggal 9 Feb 2020
Dear Dongho, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

ISAO

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Taufik Ismail F - Asst. Front Office Manager pada tanggal 25 Jan 2020
Dear Isao, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
チェックイン時に問題が
チェックイン時に確認したにもかかわらず、予約と異なる部屋を割り当てられました。すぐに代えてもらいましたが、フロントデスク係の能力に疑問が残ります。朝食は種類豊富。ロケーションよし。ホテルの向かいにはGaja Mada Plaza、すぐ近くにはJakarta Fruit Marketがあります。
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Taufik Ismail F - Asst. Front Office Manager pada tanggal 28 Jan 2020
Dear Anonymous, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ry good hotel
Very comfortable hotel, good wifi, spacious room, comfy bed, good shower power.Amenities in the room/ bathroom. located in a busy area.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Taufik ISmail F - Asst. Front Office Manager pada tanggal 31 Des 2019
Dear Anonymous, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.