6 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews of Palace Station Hotel and Casino

4 out of 5
Palace Station Hotel and Casino
2411 W Sahara Ave, Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 1167 out of 2159 reviews" "
Rating 8 - Good. 583 out of 2159 reviews" "
Rating 6 - Okay. 198 out of 2159 reviews" "
Rating 4 - Poor. 96 out of 2159 reviews" "
Rating 2 - Terrible. 115 out of 2159 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all around
Stayed 2 nights in Mar 2024
Response from DS on 27 Mar 2024
Thank you for assisting us with your feedback!

8/10 Good

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from DS on 25 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Yossi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This "palace" is quite reasonably for it's price.It was quite,neat organized,and nice Definitely recommend
Stayed 1 night in Mar 2024
Response from AC on 25 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from AC on 24 Mar 2024
Thank you for assisting us with your feedback!

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Bed
Stayed 1 night in Mar 2024
Response from AA on 21 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Lepe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Mar 2024
Response from AA on 21 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Amy

Clean and friendly people. The 24 hours brass fork. Convenient.
Stayed 2 nights in Mar 2024
Response from DS on 21 Mar 2024
Thank you for assisting us with your feedback!

6/10 Okay

Melody

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Staff was friendly and the walk to the hotel was not far. The issue we had was our TV did not work and the walls are very thin. I can hear people talking all hours of the night
Stayed 3 nights in Mar 2024
Response from DS on 20 Mar 2024
Thank you for assisting us with your feedback!

8/10 Good

irene

Travelled with partner
Liked: Cleanliness, staff & service
Everything was good
Stayed 1 night in Mar 2024
Response from DS on 18 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Luisana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so easy to checkin. The property is really clean!
Stayed 1 night in Mar 2024
Response from DS on 17 Mar 2024
Thank you for assisting us with your feedback!

6/10 Okay

Jayson, Canyon country

Stayed 3 nights in Mar 2024
Response from DS on 18 Mar 2024
Thank you for assisting us with your feedback!

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Reception was great but the hotel is older. Beds are quite low and as a senior I have difficulty getting up for those overnight bathroom trips
Stayed 1 night in Mar 2024
Response from DS on 16 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, decent casino
Stayed 1 night in Mar 2024
Response from AA on 15 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Michael, Thousand Oaks

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Clean Parking didn’t have to walk through casino to get to room elevator
Stayed 2 nights in Mar 2024
Response from AA on 14 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was great, clean and comfy. The east bound traffic on Sahara was very bad due to some construction. I would definitely stay at Palace Station again.
Stayed 2 nights in Mar 2024
Response from DS on 13 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful
Stayed 1 night in Mar 2024
Response from AA on 12 Mar 2024
Thank you for assisting us with your feedback!

6/10 Okay

Gregg

Business traveller
Left with very smelly smoking room. Non smoker!
Stayed 1 night in Mar 2024
Response from AA on 11 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Michael David, Troutman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was no room service menu and i couldnt use my firestick with their tv as volume would not work. Movie theatre was to hot. Other than that it was great.
Stayed 3 nights in Mar 2024
Response from AA on 7 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Eduardo

Stayed 1 night in Mar 2024
Response from DS on 27 Mar 2024
Thank you for assisting us with your feedback!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palace Station Casino is a gem away from the strip with a good selection of restaurants and theatre onsite make this stay a destination all its own. Only complaint is that because of construction it makes it very difficult to get to and from the Hotel. This will improve a lot once construction is complete but I will not stay here again until the construction is complete.
Response from DS on 6 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean & quiet property away from the busy strip. Decent food/restaurant choices. Pool area was closed and no water bottle refill stations anywhere (water from tap smelled like hair perm), shower water pressure was weak.
Stayed 2 nights in Feb 2024
Response from DS on 6 Mar 2024
Thank you for assisting us with your feedback!

8/10 Good

Jean-Philippe

Business traveller
Liked: Cleanliness, staff & service
Staff was great. Outdated property. Not as shown on pictures.
Stayed 3 nights in Feb 2024
Response from DS on 6 Mar 2024
Thank you for assisting us with your feedback!

6/10 Okay

Ruddy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The beds are too soft and resulted in back problem. The sink was clogged and had to call the facility to unclogged and fixed the faucet. It took several attempts to get towels and amenities delivered to our room. But, they are pretty generous once the items being delivered.
Stayed 3 nights in Feb 2024
Response from AA on 4 Mar 2024
Thank you for assisting us with your feedback!

6/10 Okay

JERRY, SANDY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room came with no refrigerator, coffee pot, water bottles or microwave. The pool and surrounds were closed off, but they still charged us the $45 for providing them. The hotel had no drinking water fountains, but did have water and coffee etc for sale at very high prices. The entire building and rooms seemed old fashioned and dark.
Stayed 2 nights in Feb 2024
Response from AA on 4 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Arturo

Stayed 2 nights in Feb 2024
Response from AC on 23 Mar 2024
Thank you for assisting us with your feedback!

8/10 Good

Luis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Feb 2024
Response from DS on 3 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Sean

Travelled with group
Just a cool spot. Great food.
Stayed 4 nights in Feb 2024
Response from AA on 2 Mar 2024
Thank you for assisting us with your feedback!

8/10 Good

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the fact that I did not have to go through the casino to make it to the elevator. Hotel room was spacious, clean, tidy. No contact with staff hotel though so I can't say customer service was amazing, other than the fact that the cleaning department was very good.
Stayed 2 nights in Feb 2024
Response from AA on 1 Mar 2024
Thank you for assisting us with your feedback!

4/10 Poor

Sharon

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Smoke from the casino
Stayed 5 nights in Feb 2024
Response from AA on 28 Feb 2024
Thank you for assisting us with your feedback!

8/10 Good

Betty, Lakewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You have to ask for the maid to clean your room. I was not told this at the check in. The reason is covid. I thought covid was over. The casino is not as good as usual. We have stayed here for many years. The casino reeked of cigarettes.
Stayed 1 night in Feb 2024
Response from AA on 27 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🤗
Stayed 2 nights in Feb 2024
Response from DS on 26 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Erik Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Stayed 2 nights in Feb 2024
Response from DS on 26 Feb 2024
Thank you for assisting us with your feedback!

8/10 Good

james, redondo beach

Stayed 2 nights in Feb 2024
Response from DS on 26 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Sandra Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, food was amazing.. room service very quick
Stayed 5 nights in Feb 2024
Response from AC on 24 Feb 2024
Thank you for assisting us with your feedback!

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from DS on 24 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Svetlana, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DS on 21 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DS on 23 Feb 2024
Thank you for assisting us with your feedback!

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from DS on 23 Feb 2024
Thank you for assisting us with your feedback!

8/10 Good

Benjamin Thomas, Salt Lake City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice except the view of the parking structure and AC/Heater fan; We did not know we had no microwave or mini fridge in the room. I guess you have to pay extra. Room was nice and clean. Would have liked a bathtub.
Stayed 2 nights in Feb 2024
Response from DS on 20 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Jeff, Ravensdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at the Palace Station - rooms were clean, and fairly updated, with quiet A/C. Easy self parking at hotel. Would definitely stay again.
Stayed 1 night in Feb 2024
Response from DS on 20 Feb 2024
Thank you for assisting us with your feedback!

4/10 Poor

Michael

Stayed 1 night in Feb 2024
Response from DS on 20 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent from the check-in to the games and especially the food options. The Charcoal Room was an exceptional dining as well as Brass Fork. The gold experience is wonderful
Stayed 2 nights in Feb 2024
Response from DS on 17 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

GEORGY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my stay.
Stayed 1 night in Feb 2024
Response from DS on 17 Feb 2024
Thank you for your review!

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 1 night in Feb 2024
Response from DS on 17 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

demetrius

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. Convenient shopping and gambling.
Stayed 1 night in Feb 2024
Response from DS on 17 Feb 2024
Thank you for assisting us with your feedback!

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from DS on 21 Mar 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I wish they offer easy check in kiosk so you dont have to wait in line for check in.
Stayed 1 night in Feb 2024
Response from DS on 13 Feb 2024
Thank you for your review and your feedback!

10/10 Excellent

Santiago Gonzalez, Apple Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Feb 2024
Response from DS on 12 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it … It is amazing
Stayed 2 nights in Jan 2024
Response from DS on 17 Feb 2024
Thank you for assisting us with your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024
Response from AA on 3 Feb 2024
Thank you for assisting us with your feedback!