Lobby sitting area

Reviews of Exe Madrid Norte

4 out of 5
Exe Madrid Norte
Calle Martina Diaz, 4, Madrid

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 759 reviews" "
Rating 8 - Good. 326 out of 759 reviews" "
Rating 6 - Okay. 90 out of 759 reviews" "
Rating 4 - Poor. 31 out of 759 reviews" "
Rating 2 - Terrible. 12 out of 759 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dobromir

Stayed 19 nights in Dec 2023

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bye Madrid!
We had a very nice stay. It was our last day in Madrid before we came home back to California. We had some drinks in the bar area. We also had dinner at the hotel. Food was delicious. The next morning we had breakfast at the hotel as well.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight stop
This was a spur of the moment stop for us & it suited our needs. The bed was comfortable & we ate in the restaurant which wasn’t too bad. To us it seemed to be in an area that you would need a car to be able to get to places but for an overnight stop it was fine.
Stayed 1 night in Oct 2023

6/10 Okay

Rajeev

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Checked in late and found later in the night that the AC wasn't working in our room. We called asked for help they reset the unit but it was already 2am. We found the reset didn't help. We specified that we would have 3 people in our room 2 adults and 1 toddler and didn't have enough towels in our room. I dont think i would book with them in the future.
Stayed 1 night in Jun 2023

4/10 Poor

Sam

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
We only booked the hotel for the pool and it was closed!!
Stayed 2 nights in May 2023

8/10 Good

Camilo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the air conditioner. It was able to get colder due to laws in the country or something like that.
Stayed 4 nights in Apr 2023

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The rooms were nice and clean, the breakfast buffet was 10/10! Highly recommend if you are looking for a hotel near the airport only a 10 minute drive.
Stayed 1 night in Mar 2023

10/10 Excellent

Dar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2023

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff on reception. Spacious lovely room
Stayed 1 night in Nov 2022

4/10 Poor

Ashley

Stayed 1 night in Sep 2022

8/10 Good

Nawaf

Stayed 1 night in Sep 2022

10/10 Excellent

Avital

Stayed 1 night in Aug 2022

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room to small
Stayed 3 nights in Jul 2022

6/10 Okay

AMINA

Travelled with family
Small rooms. Very busy.
Stayed 2 nights in Jul 2022

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
we loved this hotel, the staff were so friendly, the rooms were great and the facilities were great :) would stay again
Stayed 3 nights in Jul 2022

2/10 Terrible

Alfredo Jose

Stayed 7 nights in Jun 2022

6/10 Okay

Tung ping

Liked: Cleanliness, staff & service
Great for a nice break away from the hustle of city life
Stayed 2 nights in Jun 2022

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exe Madrid Norte was a beautiful hotel and the staff was very kind! The hotel room was big, clean, and had a great view! The breakfast was delicious and the bar area was great! The only thing about this hotel is the location. It is far from the city center of Madrid and has limited public transportation. The closest practical public transportation is the Cercanias train station that is a 20 minute walk, but is unwalkable due to the hotel being located next to a highway. We had to take numerous taxis in order to get to the closest train station. Otherwise then that, the hotel was great, just not close to any public transportation. Consider this if you are staying here and planning to go to the center of Madrid often.
Stayed 2 nights in Apr 2022

8/10 Good

Omaira Andrea

Stayed 3 nights in Apr 2022

10/10 Excellent

Guadalupe

Stayed 1 night in Apr 2022

8/10 Good

Frederick, Sandy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place that is near the airport. There is not much around the hotel unless you have a car. There is nothing accessible on foot near the hotel. If you need a place to sleep it is fine. Rooms are nice and staff are very helpful.
Stayed 3 nights in Apr 2022

6/10 Okay

Zulma

Travelled with family
Liked: Staff & service
El hotel está muy retirado de las áreas turísticas. Mucho gasto en Uber y taxis
Stayed 7 nights in Mar 2022

4/10 Poor

Daniel

Business traveller
Disliked: Room comfort
Stayed 3 nights in Jan 2022

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Oct 2021

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking should be free. Great staff.
Stayed 1 night in Aug 2021

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

6/10 Okay

Joseph

Liked: Cleanliness, room comfort
needs an update
Needs an update - I think for the cost of the rooms the standard could be better. Not in the best location as not near a metro station. Pool area nice and kept clean
Stayed 2 nights in Jul 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit for purpose
The hotel is out of the way of Madrid centre and you have to get a bus and the metro. Pool area clean, some restrictions due to covid such as a 2 hour limit at the pool area and no food served only breakfast. Staff on reception helpful as they can be with their limited English. Overall hotel is a 3* standard- could do with an update- especially the bathrooms
Stayed 2 nights in Jul 2020

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Fatemeh, Turin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and clean. We had a family room which was smaller than what we expected. It was conveniently located 9 minutes to airport and 15 minute drive to downtown.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid $200 for this room because we booked it last minute. Turns out this is like a $80 room which def feels like it when you get to the hotel.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Disappointing stay
The rooms could do with a touch of paint and better finishing. Cleanliness could be improved. Asked for a bite to eat, was informed it’ll take between 30-45 minutes for room service but it should be ready in about 25-30 minutes if I went down to the restaurant. Since I was hungry, I went down 37 minutes after placing the order, was kept waiting for an extra 10 minutes, collected my plate went to my room (one floor up) sat down and started eating, sadly the food was cold...! (Cold potatoes/fried egg/ham and swimming in oil) Still charged for it and only “I will speak with the restaurant” reply from front desk.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Ice cold water and fruit available at reception desk. Nice place to sit next to the pool in the evenings.
Stayed 6 nights in Aug 2019

4/10 Poor

Vivien

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel overall. I just wish the swimming pool stayed open later than 20:30. And it was quite far from the city centre, rather suburban.
Stayed 3 nights in Jul 2019

10/10 Excellent

Sarah-Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - really clean, great price and very big rooms. Staff were helpful to suggest restaurants, book taxis and bring an iron and ironing board to my room. Thanks!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is excellent, The hotel is a bit far from the city centre.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and fast Property is very clean Secured parking lot, although you pay extra
Stayed 1 night in Jul 2019

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
This is a beautiful hotel with very helpful and friendly staff. It is not located near shops or other areas of interest for those wanting to walk around but has a nice cafe/restaurant on site. It is about 15-minute drive from Madrid airport (only 30 Euros by taxi).
Stayed 1 night in Jun 2019