There are no facilities for coffee, instant coffee in the room but we like to be able to have fresh coffee in the room. I went down to the lobby on Sunday morning at 7.30am and asked for two americanos, the barman told me to wait while he checked the time on his phone, this isnt 5 or 4 star treatment im afraid. We only eat a simple breakfast of fruit and yoghurt and difnt want to pay 21 euros each per day for this, there is no simple breakfast option here.
The hotel has very few food options, there are children screaming and running wild yhrough every restaurant and public space, no adult or quiet spaces anywhere.
The air conditioning in the bedrooms doesnt work so you have to open the balcony door that allows tge sceeching from the kids in the pool into the room.
Every day our room wasnt cleaned and ready till 5pm even though we went out at 8am each day. We ended up sat in the lobby in wet swimming trunks waiting while the room was cleaned. The housekeeper told us she has 14 rooms to clean each day and reception hassle her to clean the rooms for new guests first which is why we were last each day.
The hotel is a bit of a ghetto in a very unstable and broken neighbourhood. The whole place needs an uplift.