"My son and I were traveling and wanted two beds. In NYC that is difficult to find in a boutique hotel for a reasonable rate, but we found cute bunk bed options at Arlo online. The pictures were way better than the actual room. We didn't ever see the sun, we were facing other buildings with zero view. The room was tiny, which is to be expected but it felt even smaller by the lack of light. It was also 2 feet from the elevators and a door that staff went in and out of all day long. That was a bummer as we even requested a room that didn't feel like we were late to check in as our plane had delayed us 6 hours. There was no way to plug in any tools in the bathroom so I requested an extension cord and they showed up with a power strip, gaining me about 4 more inches toward the bathroom mirror to get ready each day. There is no full length mirror either. It truly felt like the room they save for people they don't like. We made the most of it. The cafe was closed our first 2 of 5 days due to lack of staff, so they offered free drip coffee, it was actually really good. Then when the staff returned, it was $7/cup. I asked for two iced lattes on our 3rd and 4th days. The women working killed it. Delicious. The guy who worked there threw iced coffee in a cup and called it a latte. It was terrible. The staff was nice. I really like the area but probably wouldn't book Arlo again. It just felt like a place to sleep."
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