Outdoor pool, open 9:00 AM to 10:30 PM, pool umbrellas, pool loungers

Reviews of Orla Copacabana Hotel

4 out of 5
Orla Copacabana Hotel
Avenida Atlantica 4122, Copacabana Beach, Rio de Janeiro, RJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1008 reviews" "
Rating 8 - Good. 295 out of 1008 reviews" "
Rating 6 - Okay. 103 out of 1008 reviews" "
Rating 4 - Poor. 39 out of 1008 reviews" "
Rating 2 - Terrible. 23 out of 1008 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 1 night in Mar 2024

10/10 Excellent

Kendall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, world-class breakfast--we were blown away...very welcoming, clean, helpful. Loved our trip as a result. Thank you!
Stayed 2 nights in Mar 2024
Response from Juan Lema - Director on 21 Mar 2024
We are thrilled to know that you had such a positive experence at the Orla, Kendall: thank you for choosing us for your trip to Brazil!

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
- Convenient location -Friendly service -breakfast is not good, eat somewhere else.
Stayed 5 nights in Mar 2024
Response from Juan Lema - Director on 19 Mar 2024
We are glad to know that your stay at the Orla was a pleasant one, Victor: thank you for sharing your opinion with us!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff, housekeeper, and servers at breakfast were very customer focused, friendly, and welcoming. For an older building it is well maintained and has all amenities necessary to be comfortable. The location essentially at the juncture of two famous beaches is excellent.
Stayed 5 nights in Mar 2024
Response from Juan Lema - Director on 18 Mar 2024
We are glad to know that you had such a nice experience at the Orla, Daniel: thank you for sharing your review with us!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property with panoramic rooftop pool and sunbathing area. Nice breakfast is available for fee each morning. Very helpful staff. Walk across the street to the beach and also near restaurants and shopping. Great value.
Stayed 5 nights in Mar 2024
Response from Juan Lema - Director on 13 Mar 2024
We are glad to know that youve enjoyed your stay so much, Dawn: thank you for choosing the Orla for your trip to Rio!

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good in general
Stayed 2 nights in Feb 2024
Response from Juan Lema - Director on 4 Mar 2024
Thank you for taking the time to give us your opinion, about the Orla, Alexander: we are glad youve liked it!

4/10 Poor

Alexandru

Travelled with family
Disliked: Property conditions & facilities
very old place AC very bad
Stayed 4 nights in Feb 2024
Response from J. Fernandes on 2 Mar 2024
Goof afternoon, Alexandru!Thanks for your comments. Be sure that proper action has been taken in order to prevent evevtual inconviviences in the future.

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff hotel was friendly and always available for help, very clean and a very good breakfast buffet
Stayed 8 nights in Feb 2024
Response from Juan Lema - Director on 26 Feb 2024
We are glad to know that you had such a pleasant experience at the Orla, Mercedes: thank you for choosing us for your trip to Brazil!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable hotel
Stayed 1 night in Feb 2024
Response from Juan Lema - Director on 20 Feb 2024
We are glad to know you had a pleasant stay at the Orla, Sofia: thank you for sharing your review with us!

10/10 Excellent

Ken'Nadi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the staff. The breakfast waiters were phenomenal, as well as the door men.
Stayed 18 nights in Jan 2024
Response from Juan Lema - Director on 20 Feb 2024
We are glad to know you had a pleasant stay at the Orla, Ken: thank you for sharing your review with us!

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a bit small but in front of beach
Stayed 1 night in Feb 2024
Response from Juan Lema - Director on 20 Feb 2024
We are glad to know you had a pleasant stay at the Orla, Gary: thank you for sharing your review with us!

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orla was incredibly safe, wonderful location with everything in walking distance to it. They give you a guide of tourist spots to check out and have been extremely helpful and professional duing my stay 10/10!
Stayed 13 nights in Feb 2024
Response from Juan Lema - Director on 20 Feb 2024
We are glad to know you had a pleasant stay at the Orla, Douglas: thank you for sharing your review with us!

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orla and its staff are simply amazing. Our international flight landed in Rio early in the morning, so stopping at the hotel we figured we would have to wait until 3pm to check in. The staff found an empty room for us to temporarily stay in until our room was ready. I know that this probably was a unique situation but it shows how eager they are to serve you. Joseph the lobby bartender was very friendly and informative. He was able to give us suggestions and advice on destinations. Breakfast was a buffet of fruits, cheese, meat slices, eggs, bacon and multiple fresh squeezed juices. It is located sandwiched between two great neighborhoods making exploring easy. The room was cleaned daily, and the AC was able to get cooooold. Our favorite part of the room was the amazing shower head and water pressure, it was like being in a waterfall.
Stayed 5 nights in Feb 2024
Response from Juan Lema - Director on 20 Feb 2024
We are glad to know you had such a pleasant stay at the Orla, Andy: thank you for sharing your review with us!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on Copacabana with easy access to Ipanema. Great breakfast and views on top!
Stayed 4 nights in Feb 2024
Response from Juan Lema - Director on 20 Feb 2024
We are glad to know you had a pleasant stay at the Orla, Robert: thank you for sharing your review with us!

10/10 Excellent

Glynnus

Stayed 1 night in Feb 2024
Response from Juan Lema - Director on 21 Mar 2024
Ficamos felizes que tenha aprovado sua escolha pelo Orla, Glynnus!

10/10 Excellent

John

Stayed 3 nights in Jan 2024
Response from Juan Lema - Director on 23 Jan 2024
We are glad to know youve enjoyed your stay at the Orla, John!

10/10 Excellent

Raza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my preferred hotel in Rio. Great place.
Stayed 3 nights in Jan 2024
Response from Juan Lema - Director on 22 Jan 2024
Thank you for the kind words and for choosing the Orla as your hotel in Rio, Raza!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location across the street from the Copacabana Beach and close to Copacabana Fort and a short walk to Ipanema Beach. The staff was excellent. Reception staff were very friendly and helpful. The breakfast was excellent. Fruit was plentiful. Especially loved the bowl of fresh fruit. Best I have seen at any hotel. Breakfast staff were attentive in greeting you at the entrance, handling out juice, pouring coffee and refilling the food. Other hotel staff were great too. The rooftop area had excellent views of the area. Highly recommend staying here.
Stayed 3 nights in Jan 2024
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Barbara.

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were only at Orla for our first night in Rio, but i would definitely recommend. It's clean, well located and the staff are very friendly. I would also suggest trying the buffet breakfast - it was great quality for the price!
Stayed 1 night in Jan 2024
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Rick.

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis and the whole team was really kind. I came back one more night because it is the best location in Copacabana. Thank you all
Stayed 1 night in Dec 2023
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Mehdi.

8/10 Good

Michelle B

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was across the street from the beach. The room was very small but nice. There were tiny bugs on the dresser and I called and was given bug spray. I saw a few homeless people nearby but didn’t feel threatened at all. The staff was very friendly except the lady at the front desk with red hair. I took Uber everywhere and it wasn’t expensive.
Stayed 3 nights in Dec 2023
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Michelle

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Orla multiple times and love it. The hotel staff courteous and professional. The rooms are nice, and the location of the hotel is on the border of Copacabana and Ipanema which makes it super convenient.
Stayed 10 nights in Dec 2023
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, James.

10/10 Excellent

yisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Yisel.

10/10 Excellent

Talitha

Stayed 3 nights in Dec 2023
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Talitha.

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. Copacabana beach is beautiful
Stayed 2 nights in Dec 2023
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Mehdi.

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Sergio.

10/10 Excellent

Morris

Desk people should speak better english.
Stayed 1 night in Dec 2023
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Morris.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Birthday celebrations (I would stay here again)
Overall I enjoyed my stay in Rio. Intially, we were put in the smallest rooms ever. My brother and his wife room had to be switch after the first night because it was next to maintenance/housekeeping closet. The night front desk staff was great (brown complexion male-name begins with a J and female front desk clerk, thin stature I can't recall her name either but the only female I saw). The beach is across from this hotel, close to pop-up vendor like flea market in the evenings, grocery store and coffee shop.There are many homeless people and individuals with dogs (dog poop/smell) close to this property/this area in general. Learn some Portuguese, very little English spoken by the locals. P.S. the worst towels ever in the room, I swear my husband use better towels to wash his car.
Stayed 5 nights in Nov 2023
Response from J. Fernandes on 12 Dec 2023
Dear Mark, good morning!Thanks for your comments.Please rest assured tha proper action has been taken to bring the contents of your message to the departments involved.We hope to have you again at our property next time you come to Rio de Janeiro.

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A relatively small place, but charming. Super friendly staff. Location is ideal in Copacabana. Not luxurious, but clean.
Stayed 3 nights in Dec 2023
Response from Juan Lema - Director on 11 Jan 2024
We are glad to know that you had such a pleasant stay at the Orla!Thank you for choosing us for your trip to Rio, Luis.

10/10 Excellent

BOB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great. Small hotel. Breakfast buffet very good, but was in a small room and can be crowded. Patio pool very small and not large enough for a swim, but great view.
Stayed 2 nights in Nov 2023
Response from Juan Lema - Director on 30 Nov 2023
Thank you for taking the time to review your stay with us, Bob: we are glad to know that you had a pleasant experience at the Orla!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Copa were absolutely wonderful.
Stayed 5 nights in Nov 2023
Response from Juan Lema - Director on 28 Nov 2023
We are happy to know your stay was so pleasant, Kristen!Thank you for choosing the Orla for your trip to Rio.

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Juan Lema - Director on 21 Nov 2023
Obrigado por ter compartilhado seu review sobre o Orla conosco, Natallie: ficamos felizes que tenha gostado de sua estada!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in front of sea, good breakfast, friendly staff.
Stayed 3 nights in Oct 2023
Response from Juan Lema - Director on 6 Nov 2023
We are happy to know that you had such a positive experience with us, Thomas!Thank you very much for choosing the Orla for your trip to Brazil.

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente elegiria de nuevo esta propiedad, me encanto! Al inicio tuvimos unos detalles con los beneficios del programa VIP ACCESS (que seria importante que los conozcan por parte de la propiedad), por lo que al dia siguiente de nuestro check-in el General Manager se acerco a nosotras pidiendonos una disculpa por el inconveniente, situacion que me gusto, porque indica que el GM esta al pendiente de sus huespedes, asi como de su experiencia. El staff marvilloso, siempre con una sonrisa y saludando todo el tiempo. El desayuno bastante bien. La habitacion bien, limpia, los blancos bien, las camas comodas y el baño limpio; solo la regadera un poco pequeña. Tiene una excelente ubicacion para poder moverte entre ipanema y copacabana, me encanto que en el roof top tienen su alberca con vista a la "orla" bello paisaje! Un hotel que tiene excelente relacion precio-calidad, definitivamente lo recomiendo.
Response from Juan Lema - Director on 6 Nov 2023
Nos alegra muchissimo saber que su estancia en el Orla ha sido agradable, Susana!Gracias por elegirnos para su viaje a Rio.

10/10 Excellent

Sandra, TORONTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked and enjoyed the property very much. It is close to beach lots of restaurant around and reasonable price. The breakfast was included and the choices were excellent. The staff were excellent. I would definitely stay here again.
Stayed 5 nights in Oct 2023
Response from Juan Lema - Director on 3 Nov 2023
Thank you for sharing your review with us, Sandra: we are glad to know you had such a good time at the Orla!

10/10 Excellent

Juche

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff were great and very helpful
Stayed 7 nights in Oct 2023
Response from Juan Lema - Director on 16 Oct 2023
We are excited to know that your stay at the Orla was such a positive one, Juche!Hopefully, we will have the chance to host you again and deserve the same compliments!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Central, pool, beach, service all excellent
Stayed 6 nights in Sep 2023
Response from Juan Lema - Director on 6 Oct 2023
We are glad to know that you had a great time at the Orla, Robert: thank you for sharing your review with us!

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Central, pool, beach, service all excellent
Stayed 5 nights in Sep 2023
Response from Juan Lema - Director on 6 Oct 2023
Our team appreciates your feedback , Jonathan: we hope to see you back soon at the Orla!

10/10 Excellent

Victorine B

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is excellent!
Stayed 7 nights in Sep 2023
Response from Juan Lema - Director on 4 Oct 2023
We are glad to know that youve spent a quality time at the Orla, Victorine: thank you for choosing us for your trip to Rio!

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very well situated, great staff, helpful and polite.
Stayed 1 night in Sep 2023
Response from Juan Lema - Director on 4 Oct 2023
We are glad to know that youve spent a quality time at the Orla, Eduardo: thank you for choosing us for your trip to Rio!

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Would recommend to other people p
Stayed 2 nights in Sep 2023
Response from Juan Lema - Director on 12 Sep 2023
Thank you for choosing the Orla for your trip to Rio, Fabio: we are glad to know that youve spent a quality time with us!

10/10 Excellent

Julie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Juan Lema - Director on 14 Aug 2023
We are delighted to know that you had such a good stay at the Orla, Julie: we hope to see you back soon !

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool and bar had an amazing view. Great place to spend an afternoon.
Stayed 4 nights in Aug 2023
Response from Juan Lema - Director on 14 Aug 2023
Thank you for choosing the Orla for your trip to Rio, Kurt: we are glad to know youve enjoyed your stay with us!

10/10 Excellent

alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Aug 2023
Response from Juan Lema - Director on 14 Aug 2023
Thank you for sharing your review with us , Alvaro: we are happy to know you had a pleasant stay at the Orla!

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Jul 2023
Response from Juan Lema - Director on 7 Aug 2023
Ficamos orgulhosos em saber que causamos tão boa impressão, Renato: esperamos revê-lo novamente e poder merecer os mesmos elogios!

8/10 Good

GERARDO RUIZ

Liked: Cleanliness, staff & service, property conditions & facilities
The view, location
Stayed 6 nights in Jul 2023
Response from Juan Lema - Director on 3 Aug 2023
We are glad to know that you had a pleasant experience at the Orla, Gerardo: thank you for choosing us for your vacation in Rio!

10/10 Excellent

Silvana Aparacida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful views! Very friendly staff! Decent breakfast! Poor internet service.
Stayed 1 night in Jul 2023
Response from Juan Lema - Director on 1 Aug 2023
We are glad to know that you have enjoyed your stay at the Orla , Silvana!Yes we had a problem with one of our routers during your stay but it is fine now: we apologize for the inconvenience.

6/10 Okay

José Mauricio

Stayed 4 nights in Jun 2023

10/10 Excellent

zahid

Stayed 9 nights in Jun 2023
Response from Juan Lema - Director on 17 Jul 2023
É um prazer para nossa equipe saber que conseguimos entregar a você uma experiência de qualidade, Zahid: obrigado por ter selecionado o Orla para sua viagem ao Rio!