Hotel Keluarga di Roppongi

"Restaurant and bar closed one night on my second day for private party, leaving no food or drinks for hotel customers! Two more nights of my stay restaurant portion closed again for private parties. Concierge service was useless. When I ate in bar section, service very slow. The rooftop they hype has never been open in my one week stay!"

"Excellent location with onsen on top floor and great view of the city, all at very reasonable prices."

"Poor ventilation, room smelled bad and had to change. The new room was only marginally better."

"The condition of the hotel room was not so good."

"Location ✅✅✅✅✅ very close to train station, shopping center, many restaurant. Staff ✅✅✅✅✅ very helpful, friendly"

"立地は良かったですが、床にゴミがあったり、トイレの電気が切れていたり、タオルの臭いも気になりました。"

"Everything was excellent. I already scheduled my next trip to Tokyo and I will be staying here again. Very good experience. The gentleman that cleaned the room, the ladies at the cafeteria, and the reception staff were very nice, warm and professional. The location was as a plus too."