Dear Matt,Thank you for your positive review. We are delighted to hear that you appreciated our location and facilities. We look forward to welcoming you back soon for another great experience.Kind regards,Legian Beach Hotel Management

Dear Jason,Thank you for your feedback. We are happy that you enjoyed our central location and the recent upgrades to your room. We apologize for the noise from the main road and appreciate your suggestion about ear plugs. We are continually seeking ways to improve and hope to provide a quieter experience on your next visit.Kind regards,Legian Beach Hotel Management

Dear Suzanne,Thank you for your wonderful recommendation. We are delighted to hear that you enjoyed the Premier Pool Villa with the private pool feature. It is great to know that this added a special touch to your stay and that you are already planning to return. We look forward to welcoming you back for another delightful experience.Kind regards,Legian Beach Hotel Management

Dear Matthew,Thank you for your fantastic review. We are thrilled to know that you enjoyed our fantastic location, great swimming pools, friendly staff, clean rooms, and fabulous buffet breakfast. Your high recommendation means a lot to us. We look forward to welcoming you back for another wonderful experience.Kind regards,Legian Beach Hotel Management

Dear Daniel,Thank you for your concise and positive feedback. We are thrilled to hear that everything about your stay was excellent. We look forward to welcoming you back for another outstanding experience.Kind regards,Legian Beach Hotel Management

Dear Jake,Thank you for your kind words and for taking the time to write a review. We are delighted to hear that our staff's friendliness and helpfulness stood out during your stay, and that our daily housekeeping and breakfast buffet exceeded your expectations. It is wonderful to know you had a flawless experience. We look forward to hosting you again soon.Kind regards,Legian Beach Hotel Management

Dear Gary,We are truly sorry for the issues you faced during your stay, including communication difficulties and noise disruptions. We take your feedback seriously and will address these concerns to improve. We would like to discuss the room change and any related refunds directly with you. Your satisfaction is crucial to us, and we hope for another chance to provide you with a better experience.Kind regards,Legian Beach Hotel Management

Dear Sharon,Thank you for taking the time to share your feedback. We are happy to hear that you found our staff lovely. We acknowledge your comments regarding the hotel's condition and your dining experience. Rest assured, we are committed to continuous improvement and will address these areas. We hope to have the opportunity to welcome you back and provide a better experience.Kind regards,Legian Beach Hotel Management

Dear Wayne,Thank you for your kind words. We are delighted to hear you found our place nice and quiet with excellent, friendly service. We look forward to welcoming you back for another pleasant stay.Kind regards,Legian Beach Hotel Management

Dear Amanda,Thank you for your wonderful feedback. We are thrilled to hear that you had a great experience at our hotel and could not find any faults. It is always our goal to provide an exceptional stay for our guests, and we are glad we met your expectations.We look forward to welcoming you back for another faultless visit.Kind regards,Legian Beach Hotel Management

Dear Graeme,Thank you for your kind words and for highlighting Molly's exceptional care for our repeat customers. We are delighted to hear that you found our staff friendly and that our breakfast stood out as the best in Bali for you. We take great pride in our team's dedication to providing outstanding service and making every guest feel valued and well-cared for.We will be sure to pass on your compliments to Molly and the rest of our team. We look forward to welcoming you back for another memorable stay.Kind regards,Legian Beach Hotel Management

Dear Nancy,Thank you for sharing your positive experience. We are delighted to hear that you found our location excellent, conveniently close to the beach, shops, and a variety of restaurants. It is great to know that our facilities met your expectations and contributed to a great stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

Dear Kim,Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations and that you found our property to be run down and not reflective of the standards we aim to uphold. We take your comments seriously and are committed to addressing these concerns.We continuously strive to improve our facilities and services to ensure they meet the high standards our guests expect and deserve. Your feedback is valuable to us as part of this ongoing process.We hope to have the opportunity to welcome you back in the future and provide you with a stay that truly reflects the quality and service Legian Beach Hotel is known for.Kind regards,Legian Beach Hotel Management

Dear Darla,Thank you for sharing your appreciation for our adults-only pool, which stands out as the highlight of your stay. We are delighted to hear that this feature significantly enhanced your experience, providing a peaceful ambience. It is wonderful to know that everything else about your stay was fantastic as well.We look forward to welcoming you back for another outstanding visit, where the tranquility of our adults-only pool awaits to offer you another game-changing experience.Kind regards,Legian Beach Hotel Management

Dear willem,Thank you for your positive feedback. We are delighted to hear that you enjoyed the comfort of our beds, our great pool, and the effectiveness of the air conditioning during your stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

Dear colleen,Thank you for sharing your positive experience. We are delighted to hear that you found our location close to the beach ideal and enjoyed the Deluxe Garden villa for its cleanliness and comfort. It is wonderful to know our staff's friendliness and helpfulness stood out to you during your stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

Dear Alberto Cayetano,Thank you for your lovely feedback. We are delighted to hear you found our hotel beautiful, relaxing, and clean, with a beautiful atmosphere. We appreciate your suggestion regarding the provision of an iron and ironing board in the rooms and will consider this to enhance our guest experience.We apologize for the inconvenience caused by the TV not working during the last two days of your stay. We will ensure our maintenance team addresses such issues more promptly in the future to prevent any disruption to our guests' comfort.We are happy to know that the rest of your stay was amazing, and we look forward to welcoming you back for another exceptional experience.Kind regards,Legian Beach Hotel Management

Dear Steven Frederick,Thank you for your wonderful review. We are delighted to hear that you had an amazing experience at our resort. It is fantastic to know that you found our staff so friendly, enjoyed our great location, and thought our breakfast was awesome. Your kind words mean a lot to us, and we are looking forward to welcoming you back for another fantastic stay.Kind regards,Legian Beach Hotel Management

Dear Andy,We are truly sorry to hear about the poor service you received from our front hotel staff. This is not the experience we want our guests to have, especially at the start of their holiday. Your feedback is valuable to us, and we will address this issue with our team to ensure it does not happen again. We hope you will give us another chance to provide you with the exceptional service we are known for.Kind regards,Legian Beach Hotel Management

Dear Julie-Anne,Thank you for your fabulous review. We are delighted to hear that you enjoyed your stay at the Legian Beach Hotel. It is fantastic to know that you found your room cleaned spotless every day and enjoyed the huge breakfast choices. We are also thrilled that you loved our premises and pool. Your kind words mean a lot to us, and we are looking forward to welcoming you back for another fantastic stay.Kind regards,Legian Beach Hotel Management

Dear Giacomo,Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location close to shops and restaurants, as well as the friendliness of our staff and the quality of our breakfast. We strive to provide a memorable experience for all our guests, and it is wonderful to know we succeeded with you.We look forward to welcoming you back for another beautiful stay.Kind regards,Legian Beach Hotel Management

Dear Peter,Congratulations on your 25th wedding anniversary and thank you for choosing to celebrate such a special occasion with us. We are thrilled to hear that you loved the friendliness of our staff and that the surprise upgrade to a Premier Pool Villa added to the joy of your celebration. We are honored to have been part of your memorable milestone and look forward to welcoming you back for more wonderful experiences in the future.Kind regards,Legian Beach Hotel Management

Dear paul,Thank you for sharing your valuable feedback. We appreciate your advice regarding the room selection and are glad to hear that you found the non-garden rooms to be newer and nicer. We apologize for the condition of the fitness center equipment; your safety is our top priority, and we are immediately addressing these concerns to ensure our facilities meet the high standards our guests expect.We are delighted to know that you found our staff and grounds to be five-star quality. We take great pride in our team and the beautiful environment we maintain for our guests.We hope to have the opportunity to welcome you back, providing a stay that fully meets all aspects of your expectations.Kind regards,Legian Beach Hotel Management

Dear Kellie,Thank you for choosing to return to Legian Beach Hotel and for your wonderful feedback. We are thrilled to hear that your second stay in our Premier Pool Villa was just as enjoyable as the first. It is great to know that the privacy of the villa, along with the added benefits and little extras, contributed to making your stay special.We are delighted that you appreciated the VIP cocktails, management party, and the high level of service provided by our staff. Your satisfaction and willingness to return mean the world to us.We look forward to welcoming you back for another memorable stay. Thank you for your continued support.Kind regards,Legian Beach Hotel Management

Dear Suzanne Michelle,Thank you for choosing to return to our resort for your second stay, and for bringing a friend to experience our hospitality for the first time. We are thrilled to hear that the service you remembered fondly from 5 years ago remains unchanged and that both of you were impressed with the dedication and kindness of our staff.We are glad to know that any issues encountered were promptly addressed by our team, ensuring your comfort throughout the stay. It is wonderful that you enjoyed our buffet breakfast, dined at the Ocean Terrace Restaurant, and relished cocktails by the pools and bars, enhancing your experience with us.Your kind words about the beauty and cleanliness of our hotel are greatly appreciated. We are delighted you are planning to return next year and look forward to welcoming you back for another memorable stay.Kind regards,Legian Beach Hotel Management

Dear Evelyn,We are truly sorry your stay did not meet expectations due to the room location, noise from buses, and ongoing renovations. Your peace and satisfaction are crucial to us, and we regret we fell short this time.We appreciate your feedback as it guides our improvements. We hope for a chance to better serve you in the future, showing the high standard of hospitality we aim for.Kind regards,Legian Beach Hotel Management

Dear John Sidney,Thank you for your feedback. We are delighted to hear that you found our location and breakfast to be great. We strive to provide our guests with a memorable experience through our strategic location and diverse breakfast options. We hope the rest of your stay was just as enjoyable and look forward to welcoming you back soon.Kind regards,Legian Beach Hotel Management

Dear Stephen William Fairley,Thank you for your kind words. We are thrilled to hear you found our hotel great and our staff brilliant. We strive to provide exceptional service and a memorable experience for all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay.Kind regards,Legian Beach Hotel Management

Dear brett,Thank you for taking the time to share your feedback. We are glad to hear that, overall, you found our place great for your stay. However, we are sorry to learn about the discomfort you and your partner experienced due to the hardness of the bed. We understand how crucial a good night's sleep is to the enjoyment of your stay, and we regret any inconvenience this caused. We appreciate your input as it helps us identify areas for improvement in our guest experience. We'll take your comments into consideration as we continually strive to enhance the comfort of our accommodation.We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay in the future.Kind regards,Legian Beach Hotel Management

Dear Benjamin,Thank you for your feedback. We are glad to hear you found our hotel clean and our staff friendly. We appreciate your input regarding the need for updates around the pool areas and will take this into consideration as we continuously strive to enhance our facilities and guest experience.We look forward to welcoming you back and hope to impress you with our improvements.Kind regards,Legian Beach Hotel Management

Dear Peter,Thank you for sharing your positive experience at Legian Beach Hotel. We are delighted to hear that you appreciated our convenient location close to numerous restaurants, as well as the beauty of our pool area and gardens. We strive to provide a serene and inviting environment for our guests, and we are happy that these aspects of our hotel contributed to your enjoyment. We look forward to welcoming you back for another pleasant stay.Kind regards,Legian Beach Hotel Management

Dear Yvonne,Thank you for sharing your positive experience. We are delighted to hear that you found our location convenient, close to shops, restaurants, and the beachfront, and that our staff's friendliness stood out to you. It is great to know that the bungalows, with their proximity to restaurants and the pool, met your expectations and that you would recommend them.We appreciate your recommendation and are thrilled you are planning to stay with us again. We look forward to welcoming you back for another very good experience.Kind regards,Legian Beach Hotel Management

Dear Asuman,Thank you so much for your perfect rating! We are thrilled to know that your experience with us met your expectations in every way. Our team works hard to provide the best service, and your recognition is the highest compliment we could receive.We look forward to the opportunity to welcome you back for another outstanding experience.Kind regards,Legian Beach Hotel Management

Dear Vivian,Thank you for your kind words about our cleaning staff. We are delighted to hear that you were pleased with their service and that their hard work had a positive impact on your stay. We take pride in our team's dedication to maintaining a clean and welcoming environment for all our guests. Your appreciation means a lot to us, and we will be sure to share your compliments with them.We look forward to welcoming you back and continuing to provide you with great service.Kind regards,Legian Beach Hotel Management

Dear Lisa,Thank you for your brief and positive feedback. We are delighted to hear that you found our hotel clean, our staff friendly, and our location conveniently close to everything. We strive to provide a welcoming and accessible environment for all our guests, and it is wonderful to know we succeeded in making your stay enjoyable. We look forward to welcoming you back soon.Kind regards,Legian Beach Hotel Management

Dear Nicolle,Thank you for sharing your experience at our hotel. We are thrilled to hear that your stay was wonderful and that the ongoing uplifting project did not impact on your enjoyment. It is great to know that you appreciated our breakfast variety and that the kids loved the pool. We strive to provide a pleasant and enjoyable experience for all our guests, and we are glad we could meet your expectations. We look forward to welcoming you back for another delightful stay.Kind regards,Legian Beach Hotel Management

Dear Renate,Thank you for your positive review of Legian Beach Hotel. We are delighted to hear that you appreciated our great location, close to shopping and dining options, and that our friendly and attentive staff contributed to your enjoyable experience. We're also pleased to know that you found our rooms clean and well-equipped with everything you needed. We strive to provide a comfortable and convenient stay for our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back for another pleasant visit.Kind regards,Legian Beach Hotel Management

Dear Michelle,We are deeply concerned and sincerely apologize for the series of negative experiences you encountered during your stay with us. Your feedback is extremely important, and we take these issues very seriously.We regret that our front reception staff did not meet the standard of courtesy and professionalism we strive for. We also apologize for the room allocation not aligning with your request and the intrusion by painters on your checkout day. The incident with the electrical zap is particularly alarming, and we are sorry for the lack of immediate and appropriate response from our staff.We understand your disappointment with the buffet breakfast and the quality of the poolside cocktails. We will address these concerns with our team to ensure better service and quality in the future.Please know that we are committed to resolving these issues and improving our guest experience. We hope to have another opportunity to regain your trust and provide a stay that reflects the high standards we aim to uphold.Kind regards,Legian Beach Hotel Management