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Ulasan untuk ASTON Tropicana Hotel Bandung

4 out of 5
ASTON Tropicana Hotel Bandung
Premier Plaza, Jl. Cihampelas 125-129, Bandung, West Java

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 63 dari 183 ulasan" "
Penilaian 8 - Bagus. 85 dari 183 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 183 ulasan" "
Penilaian 4 - Buruk. 6 dari 183 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 183 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

8,4/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

ika

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Request for changing room
Pelayanannya sangat ramah dan baik. Saya request pindah kamar dari bathroom with shower ke bathtub. Dan dengan cepat dilakukan. Hanya menunggu 15 menit untuk penggantian kamarnya. Thanks Aston Tropicana. We will come again on next trip.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari yaya pada tanggal 17 Feb 2020
Dear Ika, Thank you for taking your time reviewed our hotel by giving us high stars rating,we feel so glad to hear that particularly your comment on our good food & we do hope you always have a pleasant stay with us. Please tell your friends about your great experience as references & recommendation if visiting Bandung City in near future. Once again thank you very much for your kind review, we are looking forward to welcome you again at Aston Tropicana Hotel Bandung. Best regards, Yaya S. Moechtar General Manager

10/10 Sangat Bagus

Tika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Strategis dan nyaman
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari yaya pada tanggal 14 Mar 2019
Dear Valued Guest, Thank you for taking your time reviewed our hotel & hopefully met your expectation. Please tell your friend regarding our hotel for next reference if visiting Bandung and we are looking forward to welcome you again at our hotel. Best regards Yaya S. Moechtar General Manager

10/10 Sangat Bagus

Suherman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotelnya nyaman hanya bila jam 1 sampai pagi ada suara berisik dari bunyi diskotik
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

RIKO

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

8/10 Bagus

Ade, Bekasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel nyaman ditempat strategis
Lokasi hotel ditempat ramai dan sangat dekat tempat belanja. Kamar lumayan luas, bersih dan nyaman. Disebelahnya ada mini market shg kalau perlu apa2 mudah. Atm beberapa bank jg bersebelahan. Staf hotel ramah dan cepat merespon permintaan meskipun sudah malam. Yang perlu diperhatikan adalah breakfastnya dlm hal rasa standart banget bahkan cenderung kurang. Pelayanan ditempat makan jg lambat misalnya penyediaan sendok garpu perlu nunggu krn kehabisan. Mungkin perlu ditambah staf utk dibagian ini.
Menginap 1 malam pada bulan Februari 2018

8/10 Bagus

Devy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2017

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Di Depan Teras Cihampelas
kamar luas dengan kamar mandi dilengkapi bath tub. sarapan enak dengan menu lengkap, ada sushi roll.
Menginap 1 malam pada bulan Mei 2017

10/10 Sangat Bagus

Aneetha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bagus
Saya memesan 2 kamar dan datang tepat jam 2 siang tp kamar blm siap siap setelah bbrp lama 1 kamar telah siap, tp kmr 1 lg saya hrs menunggu hingga jam 4 sore. Saya maklumi karena mgkn situasi sedang ramai karena liburan panjang. Senang jg karena 1 kamar di upgrade jd ke kmr yg lebih besar . Hotel dekat kemana2 tinggal jln kaki sdh sampai pertokoan , tempat mkn dll. Lokasi ok bngt.
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

Martinus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
down grade kualitas bantal
saya hampir selalu menginap di Aston tropicana cihampelas, kalau ke bandung dalam urusan dinas dari kantor. beberapa bulan lalu, saya menginap disana, bantal masih menggunakan merek king coil yang memang nyaman digunakan. tgl 13-15 oktober 2016, saya menginap disana, ternyata bantal sdh di down grade menjadi bantal berisi dacron murahan yg isinya terlalu banyak sehingga terlalu tebal dan sangat tidak nyaman, karena leher menjadi sangat pegal kalau punya kebiasaan tidur terlentang. akhirnya saya putuskan tidur tanpa menggunakan bantal selama 2 malam menginap disana. Sangat disayangkan hotel yang begitu baik kualitasnya, baik dari sisi kebersihan, pelayanan, maupun makanan, tapi menjadi turun nilainya akibat bantal yang sangat tidak nyaman.

10/10 Sangat Bagus

novrita, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi strategis
Sudah 2 kali menginap di aston tropicana, lokasinya strategis dekat dengan ciwalk dan dikelilingi banyak tempat makan. Kamarnya luas dan sangat nyaman. Lobby sangat bagus, luas, banyak sofa untuk bersantai. Proses check in cepat. Breakfast lumayan, menu untuk anak kurang bervariasi. Staf ramah dan helpful..

10/10 Sangat Bagus

harianto, JAKARTA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
MANTAP
merasa nyaman

6/10 Cukup Baik

Yuniati, surabaya

Lumayan Bagus
Lumayan Bagus

8/10 Bagus

chan yannie, bogor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
refreshing
Hotelnya nyaman.. tempatnya juga strategis banget.. untuk menginap 1malam tidak akan bingung mencari tujuan. Cukup jalan2 di sekitar sudah bisa mengisi waktu luang

8/10 Bagus

Edo, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi OK, hotel so so
Lokasi hotel bagus dan strategis walau agak macet. Kondisi hotel OK, tetapi kamar tidak terjaga non smooking. Tempat makan lagi juga bercampur area merokok. Lantai 8 untuk mencapai kamar tercampur area ballroom - kurang nyaman

8/10 Bagus

Traveler terverifikasi

Tidak Disukai: Kebersihan, kenyamanan kamar
pelayanan kurang memuaskan
Lokasi hotel strategis,dkt dgn ciwalk.kamar mandi kurang bersih,pelayanan masih kurang.padahal kami check in jam 3 sore tapi masih hrs menunggu 2 jam krn kamar blm ready.

6/10 Cukup Baik

Dewi, jakarta

nice hotel

6/10 Cukup Baik

ms. fonny, surabaya

Tidak Disukai: Kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel
Nice

4/10 Buruk

yudatrj, bandung

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Good room, bad food and restaurant
I stay at this hotel during ramadhan to enjoy open fasting at its restaurant. It turns out the buffet isn't so good and have limited option. considering as 4 star hotel, the food quality is like jasmine hotel. Not recommended!

8/10 Bagus

Noor Azman

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Air condition and also need to provide soundproof window due to heavy and noisy transportion passing by the hotel during night time where it spoil my resting time..
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Aston Tropicana Hotel pada tanggal 1 Apr 2024
Dear Mr.Noor Azman,Thank you for sharing your review regarding your stay at Aston Tropicana.We understand that your comfort during your stay is crucial, and we would like to apologize for the inconvenience caused by the traffic noise around the hotel, especially during the night. We will take immediate action to enhance guest comfort by considering the use of soundproof windows to reduce disturbances from the heavy traffic surrounding the hotel.We will also ensure that the AC units in our rooms are functioning optimally to ensure maximum comfort for our guests.Thank you for your constructive feedback. We hope to welcome you back to Aston Tropicana for a better stay experience in the future.Best Regards,Yaya S.MoechtarGeneral Manager

10/10 Sangat Bagus

Kentaro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan November 2023

6/10 Cukup Baik

Nirma

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Room is clean and comfortable however bathroom needs more attention, maybe more lighting and cleanning especially the bath tub. Also could use some new towels. But after all, we like this hotel. Breakfast has good selection. We might stay here again.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Aston Tropicana Hotel pada tanggal 15 Nov 2023
Dear Mr/Mrs.Nirma,Thank you for sharing your feedback regarding your recent stay at Aston Tropicana. We appreciate your positive comments and are pleased to hear that you found the room clean and comfortable.We take note of your suggestions about the bathroom, including the need for more lighting, additional cleaning, and the consideration of updating the bath tub and towels. Your insights are valuable, and we will address these areas to enhance the overall guest experience.We're delighted that you enjoyed the breakfast selection and that it met your expectations.We truly value your feedback, and it's encouraging to know that despite the noted areas for improvement, you still like our hotel. We look forward to the opportunity of welcoming you again, and we assure you that we will strive to make your next stay even more enjoyable.If you have any further comments or if there's anything specific you'd like us to address for your future visits, please feel free to let us know.Thank you for choosing Aston Tropicana, and we hope to have the pleasure of hosting you again soon.Best Regards,Yaya S.MoechtarGeneral Manager

10/10 Sangat Bagus

Marcus

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Juni 2023

10/10 Sangat Bagus

munir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel, pleasant stay
Yes hotel was very nice. All staff are Friendly and helpful who never failed to smile especially reception desk Staff Nabila who goes extra mile in making my stay very pleasant. Perfect Hotel location with alot of foods restaurant & dining & shopping just outside the hotel. We we located at swimming pool and gym level so it was great!! Room service was delicious too
Menginap 4 malam pada bulan Desember 2022

10/10 Sangat Bagus

ASNAN

Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Mohamad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Maret 2020

10/10 Sangat Bagus

Ramla, Singapore

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff and great service. Simply excellent.
Menginap 4 malam pada bulan Maret 2020
Tanggapan dari yaya pada tanggal 9 Mar 2020
Dear Ramla, Thank you for taking time to give us five -star rating. Hopefully overall of our facilities, product and services meet your expectations. We also really hope that you would recommend our hotel to your family and friends if visiting Bandung City and we will be in a great pleasure to welcome you again at Aston Tropicana Hotel Bandung. Warmest regards, Yaya S.Moechtar General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the most is the staff, willingness & smiley faces
Menginap 6 malam pada bulan Februari 2020

10/10 Sangat Bagus

Nazihah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The best hotel
Very comfortable, nice staff. Food very delicious. Near to night market, easy to us to buy souvenir.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari yaya pada tanggal 6 Mar 2020
Dear Nazihah, Thank you for taking time to give us high star rating. Hopefully overall of our facilities, product and services meet your expectations. We also really hope that you would recommend our hotel to your family and friends if visiting Bandung City and we will be in a great pleasure to welcome you again at Aston Tropicana Hotel Bandung. Warmest regards, Yaya S.Moechtar General Manager

10/10 Sangat Bagus

Mohammad Hassn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
DON NOT SPOIL YOUR SPECIAL SERVICES FOR CHECKOUT!?
PRAT OF THE FREQUENT CALLS FROM RECEPTION FOR CHECKOUT FROM 11:00 AM, Hotel is OUTSTANDING in general!!
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari yaya pada tanggal 27 Feb 2020
Dear Mr. Mohammad Hassn Thank you for taking your time reviewed our hotel facilities and services, by giving us five stars rating, we do hope that you have a great stay with us. Once again thank you for kind review, we are looking forward to welcome you again at Aston Tropicana Hotel Bandung. Best regards, Yaya S. Moechtar General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari yaya pada tanggal 17 Feb 2020
Dear Anonymous, Thank you for taking your time reviewed our hotel by giving us high stars rating,we feel so glad to hear that particularly your comment on our good food & we do hope you always have a pleasant stay with us. Please tell your friends about your great experience as references & recommendation if visiting Bandung City in near future. Once again thank you very much for your kind review, we are looking forward to welcome you again at Aston Tropicana Hotel Bandung. Best regards, Yaya S. Moechtar General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is excellent . Culinary location as well. 1st time check in simple and fast check in. Design hotel very cute. Nice hotel due to the V pillow. Simple and nice.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari yaya pada tanggal 17 Feb 2020
Dear Anonymous, Thank you for taking your time reviewed our hotel by giving us high stars rating,we feel so glad to hear that particularly your comment on our good food & we do hope you always have a pleasant stay with us. Please tell your friends about your great experience as references & recommendation if visiting Bandung City in near future. Once again thank you very much for your kind review, we are looking forward to welcome you again at Aston Tropicana Hotel Bandung. Best regards, Yaya S. Moechtar General Manager

6/10 Cukup Baik

Muhammad

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
It was a bad experience. Came in to the room with a wet carpet smell. Room was gloomy and the view outside the window was wallpapered. Requested for a change of room which was given the next day and it was much better. I appreciate it alot. Thank you to the staff Elvira for making my trip a good one.
Menginap 7 malam pada bulan Desember 2019
Tanggapan dari yaya pada tanggal 10 Jan 2020
Dear Mr. Muhammad, Thank you for taking your time reviewed our hotel, we do apology for unpleasant experience during your stay. We have passed your good comment to Elvira, to make your stay much better & made your trip to Bandung City a good one. Mr. Muhammad, once again thank you for valued feed back, we are looking forward to welcoming you back at Aston Tropicana Hotel Bandung. Best regards, Yaya S. Moechtar General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2019
Tanggapan dari yaya pada tanggal 10 Jan 2020
Dear Anonymous, Thank you for your time reviewed our hotel facilities & services by giving us highest score we do hope that you have a great experience with us. Please tell your friends about your experience as reference and recommendation if visiting Bandung City in near future. We are looking forward to welcoming you back at Aston Tropicana Hotel Bandung. Best regards, Yaya S. Moechtar General Manager

6/10 Cukup Baik

Normah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Having problem with door. Unable to close until it being repaired. The shower was in bad position. It was too low. There’s leaking from the bath tub. But the breakfast was great.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari yaya pada tanggal 10 Jan 2020
Dear Normah, Thank you for taking your time reviewed our hotel, we do apology for unpleasant experience during your stay. Your comments are well noted for my team to improve the service & facilities quality. Once again, thank you very much for kind review, we are looking forward to welcoming you again at Aston Tropicana Hotel Bandung. Best regards, Yaya S. Moechtar General Manager

8/10 Bagus

Gerald

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Aston Hotel check in staff and reception staff was kind and helpful enough to accommodate us with our request. My request was to help with my old parents travelling with me. To make the stay comfortable enough for the old couple.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Yaya S. Moechtar pada tanggal 19 Nov 2019
Dear Gerald, Thank you very much for your kind review on this site. We are delighted to read that you had a pleasant stay with us. Everything within the hotel is designed only for your special comfort and to give you an extraordinary experience on your stay. It’s been a pleasure having you stay with us. We will also share your compliments to the rest of the team, that their hard work and smile have made your stay memorable. Once again, thank you very much for this review. We look forward to welcoming you again on your next visit to Bandung in the near future. Warm regards, Yaya S. Moechtar General Manager

8/10 Bagus

Debajyoti

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Yaya S. Moechtar pada tanggal 26 Okt 2019
Dear Debajyoti, Thank you very much for staying with us and give us high star rating on this site . We hope that you were satisfied with overall of our hotel facility, product and services. We look forward to welcoming you back on your next visit for another stay experience at Aston Tropicana Hotel Bandung in the near future. Warm regards, Yaya S. Moechtar General Manager

10/10 Sangat Bagus

Shaiful, Shah alam

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very friendly and resolve the request immedietly.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari General Manager pada tanggal 10 Okt 2019
Dear Shaiful, Allow me to sincerely thank you for your flattering review full of kind words about your previous stay with us and for sharing your thoughts with fellow travelers on this site. It is a great pleasure for us to learn of your fondness of the friendly service which we are so proud on delivering. Last but not least, thank you again for staying with us and we are all looking forward on to welcoming you back. Warm regards, Yaya S. Moechtar General Manager

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan September 2019
Tanggapan dari General Manager pada tanggal 16 Sep 2019
Dear Traveler, Thank you for taking the time to provide high ratings for our hotel on this site. Hopefully the experience you get is in line with expectations. Please recommend Aston Tropicana Hotel to your family and friends as place for stay if visiting Bandung and we are looking forward to welcome you back in the nearest future. Warmest regards, Yaya S.Moechtar General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
アストン
3週間快適でした
Menginap 20 malam pada bulan Agustus 2019
Tanggapan dari General Manager pada tanggal 12 Sep 2019
Dear Traveler, Thank you for taking time to share this simple review about Aston Tropicana Hotel Bandung. We are extremely delighted to hear that you had a comfortable long stay with us. This kind of feedback will help us in keep on refining our services and facilities. Once again thank you for taking the time to share with us. We're looking forward to welcoming you back for another unforgettable stay at our hotel. Warmest regards, Yaya S. Moechtar General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
can improve on the breakfast buffet on western food.
Menginap 5 malam pada bulan Agustus 2019
Tanggapan dari Yaya S. Moechtar pada tanggal 7 Sep 2019
Dear Traveler, We would like to thank you first for having taken the time to share your review with us. We appreciate your advise on our breakfast variety and rest assured it will be noted to be discuss with our team for future improvement. We are delighted that you would consider returning and look forward to the next opportunity of welcoming you back. Warmest regards, Yaya S. Moechtar General Manager

10/10 Sangat Bagus

Hadi Teguh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I feel very comfortable stay at there. Ciwalk is close to hotel. There are a lot of food at ciwalk.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Yaya S. Moechtar pada tanggal 16 Sep 2019
Dear Hadi Teguh, Thank you for taking your valuable time to provide good feedback about your recent stay at our hotel. It is truly rewarding to receive such a great compliment form our guest. We always strive to provide the best experience and we really appreciate your feedback regarding your visit at our hotel. We hope to have the opportunity to welcome you back to our hotel so that we can provide you another best experience. Warmest regards, Yaya.S Moechtar General Manager

6/10 Cukup Baik

MAZEN M

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Check in time had to wait for like 1 hour before got my room and room given was terrible as heavy construction in going on nearby and was super noisy
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari yaya pada tanggal 12 Jul 2019
Dear Valued Guest, Thank you for taking your time reviewed our hotel by giving us high stars rating and choosing our hotel for your visit. We always strive to provide the best experience to our guests and we really appreciate your feedback regarding your visit at our hotel.Please accept our sincerest apologies for the inconvenience you have experience during your stay especially about checking time and noisy room,rest assured that these issued will be looked into with all related department. We are looking forward to welcome you again and hopefully we have a chance for giving you a better experience Best regards, Yaya S.Moechtar General Manager

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Noisy rooms and uncomfortable beds and the towels isn’t clean
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari yaya pada tanggal 11 Jun 2019
Dear Valued Guest Warm greetings from Aston Tropicana Hotel Thank you for taking your valuable time to provide feedback about your recent stay at our hotel. We always strive to provide the best experience to our guests and we really appreciate your feedback regarding your visit at our hotel. We apologize to learn about the inconveniences you encountered.Please accept our sincerest apologies for the disturbance you have experienced during your stay, rest assured that these issues will be looked into with all related departments. We hope to have the opportunity to welcome you back to our hotel so that we can provide you a better experience. Thank you for staying with us. Best regards, Yaya.S Moechtar General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Yaya pada tanggal 25 Mei 2019
Dear Valued Guest Thank you for taking your time reviewed our hotel by giving us five stars rating and choosing our hotel for your visit,hope everything are met your expectation. Please tell your friends about our hotel as reference in next future if visiting Bandung, we are looking forward to welcome you again. Best regards, Yaya S.Moechtar General Manager

8/10 Bagus

Jason

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Decent hotel
Overall positive experience. Only negative was that the hot water would spew out brown water, if you left it running it would eventually turn clear, but it was pretty gross to see. Also, make sure you request non-smoking room otherwise. Breakfast was okay, nothing amazing, but not terrible.
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari yaya pada tanggal 18 Mei 2019
Dear Mr.Jason Warm greetings from Aston Tropicana Hotel Thank you for taking your valuable time to provide feedback about your recent stay at our hotel. We always strive to provide the best experience to our guests and we really appreciate your feedback regarding your visit at our hotel. We apologize for inconveniences you encountered about a hot water,actually at that time we were maintenance and repaired of water pipes . Please accept our sincerest apologies for the disturbance you have experienced during your stay, rest assured that these issues will be looked into with all related departments. Looking forward to welcoming you back in the near future, hopefully we have a chance for give you a better experience. Thank you for your staying. Best regards, Yaya.S Moechtar General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms looked old but still maintained the cleanliness. Near to Cihampelas Walk & Skywalk just around the corner. Only breakfast need to re-looked into the variation.
Menginap 3 malam pada bulan April 2019
Tanggapan dari yaya pada tanggal 6 Mei 2019
Dear Valued Guest Thank you for taking your time reviewed our hotel by giving us five stars rating, hope everything are met your expectation. It is pleasure to hear you convenience with our facilities. Please tell your friends about our hotel as reference in next future if visiting Bandung, we are looking forward to welcome you again. Best regards, Yaya S.Moechtar General Manager

8/10 Bagus

Alvina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Location
Stayed here for 6 nights. Pleasant and friendly staffs. Great location near to shops. Only few minutes walk to Ciwalk. Our air-condition is not cold. We were impressed with the promptness of their service. Overall it was a good and comfortable stay for all of us.
Menginap 6 malam pada bulan April 2019
Tanggapan dari yaya pada tanggal 6 Mei 2019
Dear Ms.Alvina Thank you for taking your time reviewed our hotel by giving us high stars rating, hope everything are met your expectation. It is pleasure to hear you convenience with our facilities. Please tell your friends about our hotel as reference in next future if visiting Bandung, we are looking forward to welcome you again. Best regards, Yaya S.Moechtar General Manager

10/10 Sangat Bagus

Irwani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoyable Stay @ Aston Tropicana
The staff are helpful and efficient. Breakfast spread were good. Our stay has been a pleasant one and no doubt we will recommend to friends. Thumb up.
Menginap 3 malam pada bulan April 2019
Tanggapan dari Yaya pada tanggal 22 Apr 2019
Dear Mr.Irwani Thank you for taking your time reviewed our hotel by giving us a prefect rating, hopefully everything are met your expectation. It is pleasure to hear you convenience with our facilities and service. Thank you for your kindly reference to your friends,we are looking forward to welcome you again. Best regards, Yaya S.Moechtar General Manager