Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 88 dari 182 ulasan" "
Dear byengwoo,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
Dear Gilang M,Thank you for taking the time to rate your recent stay experience with the Crown Plaza Bandung.We also hope you had a good time in Bandung and look forward to welcoming you back soon.Kind regards,Simon SooGeneral Manager
8/10 Bagus
Mulia
13 Nov 2022
Mulia
Menginap 1 malam pada bulan November 2022
Tanggapan dari Simon Soo pada tanggal 28 Nov 2022
Dear Mulia,We are incredibly grateful that you took the time to rate your recent visit to Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
8/10 Bagus
Akhmad
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
31 Agu 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fasilitas Properties bagus dan lokasi strategis
Tempat parkir perlu perluasan dan kualitas breakfast perlu ditingkatkan.
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotelnya bagus, lokasi strategis.
Hotelnya bagus, fasilitas lengkap. Lokasi strategis dekat Braga. Namun kamar yg saya tempati 1503 kurang nyaman. Lampu atas kasur kedip kedip. Pintu shower ga bisa ditutup rapat, sehingga air kemana mana. Depan tv terkesan "kurang perabot", shg ruangan kamar ada yg kurang.
Tanggapan dari General Manager pada tanggal 8 Nov 2016
Salam hangat dari Crowne Plaza Bandung,
Terima kasih telah menyampaikan ulasan Anda. Kenyamanan tamu selalu menjadi prioritas. Kami mohon maaf atas ketidaknyamanan yang Anda alami selama kunjungan Anda. Kami sangat menghargai ulasan Anda dan telah menyampaikannya kepada departemen terkait, sehingga kami dapat mengevaluasi serta meningkatkan pelayanan kami. Kami berharap dapat memiliki kesempatan untuk menyambut Anda kembali di hotel kami.
Hormat kami,
Leni Yuliyati
In Charge for General Manager
Tanggapan dari General Manager pada tanggal 21 Okt 2016
Salam hangat dari Crowne Plaza Bandung,
Terima kasih telah meluangkan waktu Anda, untuk menulis review mengenai pengalaman menginap anda di hotel Crowne Plaza Bandung.
Kami sangat tersanjung mendengar bahwa pengalaman menginap Anda di Crowne Plaza Bandung sangat menyenangkan dan mengesankan. Kami juga sangat senang mendengar bahwa Anda sangat puas atas pengalaman breakfast di hotel kami.
Kami senantiasa menantikan kedatangan Anda kembali di Crowne Plaza Bandung di masa yang akan datang. Silahkan hubungi kami apabila Anda membutuhkan informasi lebih lanjut mengenai Crowne Plaza Bandung.
Salam Hormat,
Christian Kronast
General Manager
6/10 Cukup Baik
Traveler terverifikasi
5 Jan 2016
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotelnya masih baru. Semua staffs ramah, hanya agak lama ketika kami memesan room service.
Traveler terverifikasi
Tanggapan dari Crowne Plaza Bandung pada tanggal 28 Jun 2016
Dear Anonymous,
Terima kasih telah menyampaikan ulasan Anda terhadap hotel kami. Kami mohon maaf atas ketidaknyamanan yang Anda alami selama kunjungan Anda di hotel kami, karena hal tersebut bukan merupakan standard pelayanan yang kami ingin berikan kepada tamu kami.
Kami juga sangat tersanjung atas review Anda mengenai keramahan dari staff di hotel kami. Kami menghargai ulasan Anda dan akan menyampaikannya kepada tim kami, sehingga kami dapat terus meningkatkan pelayanan kami.
Kami berharap dapat memiliki kesempatan untuk menyambut Anda kembali di masa yang akan datang, sehingga kami dapat memberikan pengalaman yang lebih baik kepada Anda.
Hormat kami,
Christian Kronast
General Manager
6/10 Cukup Baik
Traveler terverifikasi
3 Jan 2016
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Crowne Plaza Bandung
This hotel is quiet new and I found it very comfy except the hotel's location which situated in 1 way street and on my stay there was fake fire alarm that causing distress and confusion on my floor as no infornation whatsoever from the hotel for at least 45 mins while the alarm was still loudly sounded
Traveler terverifikasi
Tanggapan dari Crowne Plaza Bandung pada tanggal 28 Jun 2016
Dear Anonymous,
Thank you for taking your valued time to write your feedback. We understand and apologize for the inconvenience you faced during your stay. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope you choose to stay with us again, so we can show you our true level of service.
Sincerely,
Christian Kronast,
General Manager
Kamar hotelnya nyaman, bersih, dan sangat besar...
Kebersihan kamar dan hotel tidak perlu diragukan lagi, kualitas layanan cukup baik hanya perlu ditingkatkan lagi sebagai hotel berbintang tinggi terutama masalah parkiran seharusnya ada layanan vallet parking. Fasilitas hotel: kolam renang dan gym di lt. 5 cukup besar dan nyaman. Kurang ada kolam air panas dan dingin. So far so good. Semoga info ini cukup membantu sesama traveler yg lain ;)
Traveler terverifikasi
Tanggapan dari Crowne Plaza Bandung pada tanggal 28 Jun 2016
Anonymous yang terhormat.
Salam hangat dari Crowne Plaza Bandung,
Terima kasih atas review positif Anda mengenai hotel kami. Kami senang mengetahui bahwa Anda sangat menikmati pengalaman menginap di Crowne Plaza Bandung.
Kami juga sangat senang mendengar bahwa Anda sangat puas atas kualitas produk kami, kami akan teruskan input positif yang Anda berikan kepada Departement terkait.
Besar harapan kami, untuk dapat menyambut Anda kembali di masa yang akan datang.
Salam hormat,
Christian Kronast
General Manager
8/10 Bagus
Rudy, Jakarta
10 Nov 2015
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel baru tapi staff kurang baik
Hotel baru yg baik, tp bbrp staf ada yg kurang senyum atau ketika ditanya, menjawab sambil mengerjakan hal lain dan tidak melihat kita. Breakfast enak tp sama aja tiap hari
Rudy
Tanggapan dari Crowne Plaza Bandung pada tanggal 28 Jun 2016
Yang Terhormat Bapak Rudy,
Salam hangat dari Crowne Plaza Bandung,
Terima kasih atas review Anda mengenai Crowne Plaza Bandung. Kami senang mengetahui bahwa Anda sangat menikmati pengalaman selama menginap di Crowne Plaza Bandung.
Kami juga sangat tersanjung anda telah memilih Crowne Plaza Bandung sebagai tempat anda menginap selama di kota Bandung. Kami mohon maaf atas ketidaknyamanan yang Anda alami selama kunjungan Anda di hotel kami, Sebagai bahan evaluasi dan pertimbangan, kamipun telah menyampaikan review, maupun masukan Anda kepada department terkait.
Besar harapan, kami dapat menyambut Anda kembali di masa yang akan datang. Apabila Anda membutuhkan informasi lebih lanjut mengenai Crowne Plaza Bandung, Anda dapat menghubungi kami.
Salam hormat,
Christian Kronast
General Manager
8/10 Bagus
Chi
Bepergian bersama keluarga
27 Feb 2024
Disukai: Kebersihan
general is ok
Chi
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Simon Soo pada tanggal 12 Mar 2024
Dear Chi,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
10/10 Sangat Bagus
Jonguk
2 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was good, except location
Jonguk
Menginap 19 malam pada bulan Desember 2023
Tanggapan dari Simon Soo pada tanggal 8 Jan 2024
Dear Jonguk,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services.We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
6/10 Cukup Baik
Poonam
13 Des 2023
Poonam
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Simon Soo pada tanggal 3 Jan 2024
Dear Poonam,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services.We hope you will allow us to serve you again in the future. Sincerely,Simon SooGeneral Manager
6/10 Cukup Baik
Neelam
13 Des 2023
Disukai: Staf & layanan
Neelam
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Simon Soo pada tanggal 3 Jan 2024
Dear Neelam,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services.We hope you will allow us to serve you again in the future. Sincerely,Simon SooGeneral Manager
8/10 Bagus
Jonguk
31 Okt 2023
Disukai: Kebersihan, staf & layanan
Just good
Jonguk
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Simon Soo pada tanggal 2 Nov 2023
Dear Jonguk,Many thanks for leaving your feedback on our page following your recent visit. I was pleased to read your comments in regards to your positive overall stay experience and will share them with our staff where I am confident that it will serve to motivate them further.I very much look forward to being able to welcome you back to the Crowne Plaza Bandung in the near future. Warm regards, Simon SooGeneral Manager
4/10 Buruk
Noushad
Bepergian bersama keluarga
3 Okt 2023
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not a 4.5 star hotel - not even a 2.5 star
The carpet was so dirty; a 2-star hotel would have better carpet. The towels are old and worn out. Overall it was not a 4.5-star hotel. This is not a property that should have the Crowne Plaza name!
Noushad
Menginap 2 malam pada bulan September 2023
Tanggapan dari Simon Soo pada tanggal 13 Okt 2023
Dear Noushad,Thank you for sharing your recent stay experience at the Crowne Plaza Bandung.We regret to note that your stay on this occasion was less than perfect and at this juncture, I would like to extend my sincere apologies for the shortfall in our delivery. Your feedback also serves to motivate us to continue striving for improvement to deserve loyal patronage from discerning customers such as yourself.I look forward to the opportunity to welcome you back to our hotel in the future.Yours sincerely,Simon SooGeneral Manager
some troubles using hot water at shower booth in bathroom
Jae Hyung
Menginap 1 malam pada bulan September 2023
Tanggapan dari Simon Soo pada tanggal 2 Okt 2023
Dear Jae Hyung,Thank you for having taken the time to share your recent stay experience with us. It was disheartening to learn of the inconvenience encountered during your stay. Please accept my apologies for the shortcomings. We take your feedback in our stride and will work towards continuous improvement.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Yours sincerely,Simon SooGeneral Manager
2/10 Sangat Buruk
Ciro
24 Sep 2023
Ciro
Menginap 1 malam pada bulan September 2023
Tanggapan dari Simon Soo pada tanggal 2 Nov 2023
Dear Ciro,Thank you for taking the time to rate your recent stay experience with the Crowne Plaza Bandung.We also hope you had a good time in Bandung and look forward to welcoming you back soon.Kind regards,Simon SooGeneral Manager
10/10 Sangat Bagus
Shahirwan
Bepergian bersama keluarga
5 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are pleasant and very warm, superb customer oriented.
Shahirwan
Menginap 1 malam pada bulan September 2023
Tanggapan dari Simon Soo pada tanggal 6 Sep 2023
Dear Shahirwan,We very much appreciate your comments regarding your stay at the Crowne Plaza Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure this feedback will encourage them as we strive to continuously improve the quality of our products and services. Thank you again for sharing your experience, and we hope to be of service to you again in the future.Kind Regards,Simon SooGeneral Manager
Dear JL,Many thanks for leaving your feedback on our page following your recent visit.I very much look forward to being able to welcome you back to the Crowne Plaza Bandung in the near future. Warm regards, Simon SooGeneral Manager
Dear Hiroaki,Thank you for taking the time to rate your recent stay experience with the Crown Plaza Bandung. We are thrilled to hear that you had a great stay and enjoyed all aspects of our hotel facilities and services. It made our day!We also hope you had a good time in Bandung and look forward to welcoming you back soon.Kind regards,Simon SooGeneral Manager
10/10 Sangat Bagus
Titik
16 Feb 2023
Titik
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Simon Soo pada tanggal 21 Mar 2023
Dear Titik,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
10/10 Sangat Bagus
Toshiya
4 Jan 2023
Toshiya
8/10 Bagus
CHAN KYUN
4 Jan 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
CHAN KYUN
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Simon Soo pada tanggal 25 Jan 2023
Dear Chan Kyun,We are incredibly grateful that you took the time to tell rate your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
Dear Jouko,Thank you for taking the time to rate your recent stay experience with the Crowne Plaza Bandung. We also hope you had a good time in Bandung and look forward to welcoming you back soon.Kind regards,Simon SooGeneral Manager
10/10 Sangat Bagus
YASUNARI
Traveler bisnis
5 Des 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
泊まった人全員が全てにおいて素晴らしかったと絶賛してました。コスパ最高だと思います。
YASUNARI
Tanggapan dari Simon Soo pada tanggal 6 Jan 2023
Dear Yasunari,We very much appreciate your comments regarding your stay at the Crowne Plaza Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure this feedback will encourage them as we strive to continuously improve the quality of our products and services. Thank you again for sharing your experience, and we hope to be of service to you again in the future.Kind Regards,Simon SooGeneral Manager
8/10 Bagus
mulia
13 Nov 2022
mulia
Menginap 1 malam pada bulan November 2022
Tanggapan dari Simon Soo pada tanggal 28 Nov 2022
Dear mulia,Many thanks for leaving your feedback on our page following your recent visit. I very much look forward to being able to welcome you back to the Crowne Plaza Bandung in the near future. Warm regards, Simon SooGeneral Manager
4/10 Buruk
Bi Jing
17 Jun 2022
Tidak Disukai: Kondisi & fasilitas properti
Bi Jing
Menginap 1 malam pada bulan Juni 2022
10/10 Sangat Bagus
Mustafa
3 Jun 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stay at the Crowne Plaza in Bandung was very pleasant with an excellent breakfast.
Mustafa
Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Alvin Jaiyaseelan pada tanggal 22 Jun 2022
Dear Mustafa,
Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience.
Sincerely,
Alvin Jaiyaseelan
General Manager
8/10 Bagus
Fifi
Bepergian bersama keluarga
5 Feb 2022
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room needs to be refurbished. Carpet full of stains & looks old & tired. Towels are not fresh. Aircon is noisy. Bathroom door can’t close properly.
Fifi
Menginap 2 malam pada bulan Februari 2022
8/10 Bagus
WOOYOUNG
Traveler bisnis
17 Nov 2021
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
반둥 최고의 호텔
반둥 출장 갈때 마다 꼭 들리는 호텔입니다.
위치도 너무 좋고 서비스가 좋으며 청결합니다.
꼭 추천드립니다.
Hotel is strategic located in middle of the city center close to the old town and government offices. A lot of nice place for dining. Service are excellent, from front office, excecutive club, restaurant. Room cleanliness can be improve a bit. For club room, free flow of wine and beer dinner time.
Roy
Menginap 2 malam pada bulan September 2021
6/10 Cukup Baik
Traveler terverifikasi
Traveler bisnis
20 Jun 2021
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Traveler terverifikasi
Menginap 6 malam pada bulan Juni 2021
4/10 Buruk
Traveler terverifikasi
Bepergian dalam rombongan
2 Jun 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti