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Otter Hotel

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

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Photo gallery for Otter Hotel

Relax in a serene hot tub surrounded by breathtaking mountain views.
Cozy seating area with a stone fireplace, wooden bench, and potted plant.
Relax in a serene outdoor space with a fire pit, sofa, and chairs, surrounded by breathtaking mountain views.
Enjoy breathtaking views of the surrounding mountains from this room's large window.
Enjoy dining at this stylish restaurant with a long table set for meals, flanked by comfortable chairs, and a bar area offering a selection of beverages.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym
The current price is Rp9.486.597
Rp10.547.220 total
includes taxes & fees
23 Jul - 24 Jul

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Mountain View King Suite

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

Upscale hotel near Banff Centre for Arts and Creativity
A fireplace in reception, a gym and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • An electric car charging station, luggage storage and a 24-hour front desk
  • A lift, multilingual staff and smoke-free property
Room features
All 174 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 50-inch TVs with cable channels
  • Fridges, electric kettles and heating

Languages

English, French

Similar properties

Rooftop pool

Hotel Canoe and Suites

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,551 reviews
The price is Rp10.080.251
Rp11.207.223 total
includes taxes & fees
29 Jul - 30 Jul
Hotel Canoe and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 20 Jul 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on 23 Jul 2025 start from Rp9.486.597, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self-parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Otter Hotel?

Checkout is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mile (2 km) of Victoria Glacier, Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mile (2 km). Banff Station is 20 minutes by foot.

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Otter Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 439 out of 560 reviews
Rating 8 - Good. 78 out of 560 reviews
Rating 6 - Okay. 31 out of 560 reviews
Rating 4 - Poor. 5 out of 560 reviews
Rating 2 - Terrible. 7 out of 560 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Klara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice hotel to stay, would recommend
Stayed 7 nights in May 2025

10/10 Excellent

Kyla

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jianfu

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location, and great service
Stayed 3 nights in Jul 2025

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff were great, room was very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Olufunmilayo Yetunde

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Great service, amazing views, clean rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Very clean and well kept property. Would definitely visit again!
Stayed 2 nights in Jun 2025

8/10 Good

saad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place, very convenient to public transportation, friendly staff, good amenities specially the sauna and jacuzzi.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with great ambiance and views. Great service in rooms and restaurants both at the Otter Hotel and Canoe Hotel next door.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, beautiful hot tubs over looking the main street. On site restaurant (good folk) was delicious! I would 100% recommend this hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of the most beautiful scenery in the world
Stayed 2 nights in Jun 2025

10/10 Excellent

Talha

Liked: Cleanliness, amenities, property conditions & facilities
The property was very well managed and staff was courteous and responsive.
Stayed 5 nights in Jul 2025

10/10 Excellent

Vineeta

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, well maintained, nice friendly front desk staff, great coffee.
Stayed 4 nights in Jun 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay & location!
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean sand in excellent condition. Onsite parking was free and very convenient. The hot tub area was amazing with two large jetted pools.
Stayed 3 nights in Jul 2025

10/10 Excellent

SAI VINAYAK

Liked: Cleanliness, amenities, property conditions & facilities
An awesome experience - friendly staff, great views, conveniently located, best rooftop hot pools with fireplaces!
Stayed 5 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to town yet quiet. Nice property.
Stayed 7 nights in Jun 2025

10/10 Excellent

Himel

Liked: Cleanliness, amenities, property conditions & facilities
We loved the location and the design of the hotel. Their Patio with heated pool/spa/sauna had seating surrounding it with fireplaces. The view of the mountain from the Patio is beautiful
Stayed 6 nights in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Everything was so good. All the little touches. It was an amazing vacation stay. Wonderful facility in every way imaginable.
Stayed 8 nights in Jul 2025

10/10 Excellent

Velvet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the newness of the hotel and the decor. The staff was most pleasant and the location and parking was very convenient. We will stay there again!
Stayed 2 nights in Jun 2025

10/10 Excellent

tom

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here, Food was excellent, staff was fantastic! We will be back!
Stayed 8 nights in Mar 2025

10/10 Excellent

Staycee

Lovely rooms and hot tub is great. Convenient location but still away from the hustle and bustle
Stayed 3 nights in Jun 2025

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
A new, modern hotel with great amenities (hot tubs and sauna, an excellent restaurant) and friendly, helpful staff, incredible views of the mountains, located a short walk from downtown Banff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ma Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great and memorable stay!!!
Stayed 2 nights in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
We liked EVERYTHING about this hotel. Our room was just steps away from the beautiful hot tubs and fire pits on the roof with a mountain view. The Roam bus stop was just across the street, and the hotel gave us day passes.
Stayed 4 nights in Jun 2025