I have stayed at the Ambassador Hotel previously, but on this trip things had really started to slide with regards to the quality of the rooms, it’s service and it’s clientele.
On arrival at the hotel, it took almost 30 minutes to check in as it was taking at least 10 minutes per guest to take their passport details, deposit and prepare their key cards. For a hotel with this many rooms I would have expected higher numbers of staff on the front desks to deal with the checkout and check in numbers. Other hotels will have you checked in and in your room within five minutes of arrival.
I had upgraded to a superior room in the Skywing, but the windows were filthy, the bed linen was stained and the bathroom facilities and aged old towels and flannels were dreadful. The room sizes are admirable, but the years are really starting to show with this particular hotel and there was constant noise from loud inconsiderate Indian families constantly rampaging through the corridors and around the pool bellowing at the tops of their voices.
Finally, the pool area itself is relatively well maintained, although you have to manage your sunbathing by the availability of the sun hitting the sunbeds, but the swimming pool gets little sunshine to heat it up and also has no easy walk in options other than a standard metal ladder so not ideal for those not that steady on their feet.
Location is excellent for everything though with amenities all around.
Won’t be staying again, I’m afraid.