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Ulasan untuk Lv8 Resort Hotel

5 out of 5
Lv8 Resort Hotel
Jln.Pantai Berawa No. 100xx, Tibubeneng, Canggu, Bali

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 94 dari 336 ulasan" "
Penilaian 8 - Bagus. 122 dari 336 ulasan" "
Penilaian 6 - Cukup Baik. 69 dari 336 ulasan" "
Penilaian 4 - Buruk. 33 dari 336 ulasan" "
Penilaian 2 - Sangat Buruk. 18 dari 336 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

7,4/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
butuh renovasi utk sekelas bintang 5
bagus tetapi hotel butuh banyak renovasi
Tanggapan dari Agus pada tanggal 28 Mei 2018
Terimakaksih atas review dan feedbacknya kami akan sampaikan ke manajamen mengenai koment bapak/Ibu, kami tunggu kedatangan berikutnya di LV8 Resort Terimakasih .

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotelnya bagus, bersih, rapih dan sesuai
Saya merasa nyaman dengan fasilitas dan pelayanan yang ada di hotel
kolam renang yang pemamdangannya ke arah laut
kamar hotel yang luas dan bersih
Tanggapan dari Ribkah pada tanggal 28 Des 2016
Dear Our Special Guest, Salam Hangat Dari Lv8 Resort Hotel, Canggu - Bali. Terima kasih telah menginap di Lv8 Resort Hotel, kami sangat senang mendengar bahwa anda mendapat pengalaman yang terbaik di Lv8 Resort Hotel. kami dengan senang hati mendapatkan kunjungannya di lain kesempatan. terima kasih dan selamat melanjutkan aktivitasnya.

6/10 Cukup Baik

Subkhan

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Balkon kena air , minta di bersihin lama, ac mati , dipindahin ke kamar yg harganya di bawah yg kt pesan.
Tanggapan dari General Manager pada tanggal 13 Okt 2016
Dear Our Special Guest, Salam Hangat Dari Lv8 Resort Hotel, Canggu - Bali. terima kasih telah memberikan kami kesempatan untuk melayani anda selama berlibur di Bali. kami managemen Lv8 Resort Hotel dengan penuh kerendahan hati memohon maaf atas ketidaknyamanan yang diterima selama menginap di Lv8. saran dan kritik yang anda berikan sangat bermanfaat untuk memperbaiki dan menjadikan Lv8 Resort Hotel lebih baik lagi. kami sangat berterima kasih atas pengertian yang telah diberikan. silahkan menghubungi kami, kami dengan senang hati untuk membantu. terima kasih dan selamat melanjutkan aktivitasnya

8/10 Bagus

Yohanes, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best view from the swimming pool
PengalamN yang menyenangkan. Saya sangat suka dengan kolam renangnya (vue beach club).
Tanggapan dari General Manager pada tanggal 24 Okt 2016
Dear Bapak Yohanes, Salam Hangat Dari Lv8 Resort Hotel, Canggu - Bali. terima kasih atas komentar yang telah diberikan untuk hotel kami. kami sangat senang bahwa bapak dan keluarga mendapatkan pengalaman yang baik selama menginap di hotel kami. kami dengan senang hati menanti kunjungan anda dilain kesempatan. terima kasih dan selamat melanjutkan aktivitasnya.

8/10 Bagus

Kadissty, Bandung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, love the beach club..

6/10 Cukup Baik

Felix

Bepergian dalam rombongan
Tidak Disukai: Fasilitas
Die Unterkunft ist leider sehr in die Jahre gekommen.
Menginap 4 malam pada bulan Maret 2024

8/10 Bagus

??

Disukai: Staf & layanan
Menginap 4 malam pada bulan Februari 2024

8/10 Bagus

Freny

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
lovely hotel, breakfast and service was terrible
room two bedroom was lovely, outside to our room pool area and furniture was run down, the combined pool and lounge / club area were lovely. service however was beyond slow with our order lost once. breakfast was terrible. Poor selection, poorly cooked. No milk on buffet and when requested not given fresh until numerous requests for same, no low fat option. couldn’t put food on the room and when we eventually did they forgot to give it to reception at checkout and we ended up having a guy in whatsapp me threaten me that he had my phone number and face on his phone and knew who i was even after I said I was paying via credit card on the same day as checkout and within minutes of him messaging me reminding me of invoice. Front desk service ordinary- check in slow and poor to assist with things like transport vehicles, ideas of what to do or see .
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Peter

Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kirsty

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had the best 10 day stay . So great to come to each night After action packed days . There was a couple of days we sat complete poolside with everything we could want right there
Menginap 9 malam pada bulan November 2023

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Hans

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Det här var ett jättefint hotell på ett bra läge. Tyvärr har man inte hållit efter underhållet på ett bra sätt. Man ser rostangrepp på balkar och speglar. Inte så allvarligt men ändå onödigt. Ska man ha så många stjärnor som de uppger då måste man hålla efter det som slits.
Menginap 5 malam pada bulan November 2023

4/10 Buruk

Steve

Menginap 1 malam pada bulan November 2023
Tanggapan dari Chandra pada tanggal 24 Nov 2023
Dear Mr Steve, Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 Sangat Bagus

Anne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Verdensklasse
Menginap 8 malam pada bulan November 2023
Tanggapan dari Chandra pada tanggal 15 Nov 2023
Dear.Ms Anne,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for staying with us and for your valuable feedback, it is great to know that you had an exceptional experience with us.We are very happy to hear your great experience during your stay in the resort. We are keeping our good standard services and maintain our facilities as well.We look forward to welcoming you againYours truly, Chandra PurnamaGeneral Manager

10/10 Sangat Bagus

Scott

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great place on the beach. Friendly staff, clean, and good location.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Chandra pada tanggal 20 Sep 2023
Dear Mr Scott,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you. Should there be anything I can assist you with on your next stay, please do not hesitate to contact me.Yours truly,Chandra PurnamaGeneral Manager

8/10 Bagus

David John

Disukai: Staf & layanan, kondisi & fasilitas properti
Nice staff and perfect location
Menginap 8 malam pada bulan Juli 2023
Tanggapan dari Chandra pada tanggal 10 Agu 2023
Dear Mr David,Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you

10/10 Sangat Bagus

Neos

Bepergian dalam rombongan
Disukai: Staf & layanan
I had nice experience in LV8 staff so friendly beautiful place I do truly recommend.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Chandra pada tanggal 6 Jun 2023
Dear Mr Neos,Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu.We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. we will be sure to pass on your kind words to all of our staff as we know they will be delighted. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service.We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip.Warmest Wishes ,Chandra PurnamaGeneral Manager

8/10 Bagus

Darrell

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Staff Great, Property run downed
The staff is excellent. The resort is run downed. Even the spa has calcium deposits on faucets, and cabinets are rotting. Pillows are musty smelling, electronic fixtures are loose or do not work, curtains are dirty. I am sure the pandemic has set keeping up back but it is not a 5 star resort which is what we expected. The staff's friendliness made up for many of the problems.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Chandra pada tanggal 6 Jun 2023
Dear Darrel,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for taking the time to post your recent experience on this forum. Please do accept my sincere apologies for the inconvenience you experienced during your recent stay with us. It is my sincere hope that you are willing to give us a second chance.Yours truly,Chandra PurnamaGeneral Manager

4/10 Buruk

Laura

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very poor quality hotel. Tired, dirty, broken and 2 stars at best. Service ok and location good for surfing. But health hazard overall….we all got sick from the food and my son cut his foot in the pool. Not family friendly resort. Do not stay until they have refurbed and reviewed their hygiene
Menginap 7 malam pada bulan April 2023
Tanggapan dari Chandra pada tanggal 18 Apr 2023
Dear Ms Laura,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

10/10 Sangat Bagus

Assumpta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved staying at the lv8, the staff made it a great experience they’re all very friendly and helpful. I’d for sure stay here again. My room was really nice the bathroom was huge, bed was super cozy, and my pool in the room was cleaned a few times throughout my stay which was really nice. The resort is also amazing, great views and good food. I was really taken care of over here :) the staff is amazing.
Menginap 12 malam pada bulan Maret 2023
Tanggapan dari Chandra pada tanggal 31 Mar 2023
Dear Assumpta,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you for staying with us and for taking the time to share your feedback. We appreciate your compliments about our facilities and staff, as it is due to their effort and dedication that we are able to accomplish our goal. I would humbly apologize for the inconvenience you might have experienced and we will do our best to improve. Please, do not hesitate to contact us if you have any further assistance with your future bookings in Lv8 Canggu! Yours truly, Chandra PurnamaGeneral Manager

2/10 Sangat Buruk

Tyrone

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Chandra pada tanggal 2 Mar 2023
Dear Mr Tyron,Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. should your travel plans bring you back to Bali, I would be more than happy to welcome you back and show you the true and brighter side of LV8 Resort Hotel Canggu!Yours truly,Chandra PurnamaGeneral Manager

2/10 Sangat Buruk

Reyhan

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was extremely disappointed with our stay. Checked in on the 21st of Jan to room 308, after staying the night we discovered stains on lamps, curtains couch pillows and doors, water-damaged walls, the toilet not flushing, tv cables hanging out of the walls and tv's blurry to the point we could not watch them, shower heads unfinished and loose and a puddle of water next to the bath that we had not even touched yet. After expressing to the manager our experience and that we wanted a refund for our stay as it was not what was advertised whatsoever, we were moved to a new room while waiting to be processed for a refund. After spending the next day out of the hotel we were hopeful that our stay would get better, however, while getting ready to go to bed that night we then discovered blood stains on our pillows, what seemed to be food stains on our bedsheets, as well as lipstick stains on the glasses next to the basin which we had not used yet. We were not given a refund for our 10-night stay and the best they could do was provide us with Rp400,000 each day to spend at the hotel bar or restaurant. For the 10 nights we were there we did not once go into the pool after reading feedback about how unhygienic it was and then seeing for myself the film of algae on top of the pool. The gym was extremely worn out, every machine I used was broken or dodgy to use and the gym toilets were always clogged or leaking. Room amenities when booking stated there was a safe however none provided.
Tanggapan dari Chandra pada tanggal 14 Mar 2023
Dear Mr Reyhan,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

8/10 Bagus

Michael James

Menginap 5 malam pada bulan Januari 2023
Tanggapan dari Chandra pada tanggal 14 Mar 2023
Dear Mr James,Warmest greeting from LV8 Resort HotelThank you for your feedback we look forward to welcome you back soon at LV8 Resort Hotel.Sincerely,Chandra PurnamaGeneral Manager

6/10 Cukup Baik

Larry

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Great pool area nice restaurant and good friendly staff. Our room was smelly and not clean. Shower was broken. Toilet seat was ordinary. Rooms in general were poor

2/10 Sangat Buruk

Anthony

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had paid $2350 for 5 nights for this “5star” hotel and it was discussing. Our plunge pool was dirty and the walls mouldy and the room was very dated and below average. It was obviously closed for 2 years lover COVID and never Renovated. I would never go back
Tanggapan dari Chandra pada tanggal 26 Jan 2023
Dear Mr Anthony,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 Sangat Bagus

Shane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Over all amazing staff , service is impeccable, rooms a spacious, I’m completely happy with my first but won’t be my last stay at LV8 Canggu
Tanggapan dari Dewi pada tanggal 13 Jan 2023
Dear Mrs Shane,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

4/10 Buruk

Cumalan

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Bathroom was constantly broken. Repairs were done almost daily but didn't permanently fix the problem. The air conditioning was stuck on 25degrees and couldn't be set lower. Even after the technician came and fixed it, the problem remained. We literally got used to sweating in the room.
Tanggapan dari Dewi pada tanggal 13 Jan 2023
Dear Cumalan,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Krisna Dewi UmbaraGeneral Manager

4/10 Buruk

Glenn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Give it a miss!
We booked LV8 for a family holiday over New Year, many months ago and were very worried prior to arriving, based on the recent poor reviews. Unfortunately, we found these recent poor reviews very accurate and LV8 did not live up to expectations. While we did not expect a brand new hotel, it should be 3 stars at best, not 5 stars as per Hotels.com site. We booked a 2 bedroom apartment, which was huge is size, but the room was smelly and mouldy. The maintenance person cleaned the air conditioning vents for us, but this made no difference to the smell. The curtains in both rooms had mould on them. All of the hotel staff were very friendly and helpful, however the service in the restaurant and poolside bar was very poor - even during relatively quiet times we were usually waiting about 20-30mins for a drink and sometimes over an 1 hr during other times. When comparing the restaurant’s prices & quality of food to other places nearby it also doesn’t stack up. To finish on a positive, the pool side cabanas and infinity pool was a great place to chill and relax.
Menginap 7 malam pada bulan Desember 2022
Tanggapan dari Dewi pada tanggal 13 Jan 2023
Dear Mr Glen,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for rating us, we are sorry that you didn't have the best experience with us yet, I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. Should your travel plans bring you back to Bali, please do not hesitate to contact me to show you the true and brighter side of Lv8 Resort Hotel Canggu!Warm Regards,Dewi UmbaraGeneral Manager

10/10 Sangat Bagus

Shabana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Dewi pada tanggal 13 Jan 2023
Dear Shabana,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

8/10 Bagus

Pamela

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
Staff is nice, rooms are big, the pool area is nice. Food and drinks are expensive. The shower does need a good scrub in the corners. Sheets and towels new a clean. The pool water looked a bit dirty. The beach right in front of the hotel is dirty but the clubs right next to it keep it better so we used those instead.
Tanggapan dari Dewi pada tanggal 13 Jan 2023
Dear Ms Pamela, Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations at LV8 Resort Hotel Canggu!Yours truly,Krisna Dewi UmbaraGeneral Manager

10/10 Sangat Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service war sehr freundlich, frühstücken war Hammer und so lecker haben eine sehr tolle Auswahl.
Tanggapan dari Dewi pada tanggal 10 Nov 2022
Dear Mr Sharon,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

8/10 Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
this is a great place to stay awesome pool area right on the beach downsides transport to near shops is expensive and free shuttle not regular breakfast is al cadre and is really confusing menu although food was good needs to be buffet breakfast and bottom less cup on capacino
Menginap 10 malam pada bulan Oktober 2022
Tanggapan dari Dewi pada tanggal 9 Nov 2022
Dear Michael,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for posting your review, we sincerely apologize for any inconvenience whilst residing at our hotel. we are regret that the room experience that you had has not lived up to your expectation and we also noted all your points regarding our premises.It will be used as valuable feedback for our improvement in the future.We look forward to welcoming you again.Warm regards,Krisna Dewi UmbaraGeneral Manager

6/10 Cukup Baik

Jade

Menginap 1 malam pada bulan September 2022

6/10 Cukup Baik

Carina

Menginap 4 malam pada bulan September 2022
Tanggapan dari Dewi pada tanggal 27 Sep 2022
Dear Ms Carina,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna DewiGeneral Manager

10/10 Sangat Bagus

Wesley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Infiniti pool right on the ocean great music cocktails and food
Menginap 6 malam pada bulan September 2022
Tanggapan dari Dewi pada tanggal 19 Sep 2022
Dear Wesley,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

10/10 Sangat Bagus

Shahram

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So friendly staff and well trained. We enjoyed our stay there and hope to visit this hotel again, very soon.
Menginap 8 malam pada bulan Agustus 2022
Tanggapan dari Dewi pada tanggal 15 Sep 2022
Dear Mr Shahram,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

10/10 Sangat Bagus

JASON

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worth considering
Great location on the south end of Canggu. Awesome spacious rooms. Infinity pool overlooking the ocean.
Menginap 8 malam pada bulan Agustus 2022
Tanggapan dari Dewi pada tanggal 24 Agu 2022
Dear Mr Jason,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

4/10 Buruk

Steven

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Second time we have stayed here. And will be the last. The property has gone down hill at a rapid rate. No assistance with baggage on arrival. Broken showers and aircon. The pool area in our villa was dirty, no cushions in our Bali hut. The resort is hugely mis rated
Menginap 5 malam pada bulan Agustus 2022
Tanggapan dari Dewi pada tanggal 17 Agu 2022
Dear Mr Steven, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 Sangat Bagus

Margaret

Menginap 5 malam pada bulan Agustus 2022
Tanggapan dari Dewi pada tanggal 17 Agu 2022
Dear Ms Margaret, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna Dewi General Manager

8/10 Bagus

Kirsty Vida

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The staff were so friendly and helpful. The condition of the hotel reflects the two year shut down. They are working hard to bring it back to the high standards that would be expected from a hotel of this cost. Be aware that traffic in Canguu is very very heavy all the time so you can’t just nip somewhere and walking on the roads around hotel isn’t advisable.
Menginap 9 malam pada bulan Juli 2022
Tanggapan dari Dewi pada tanggal 17 Agu 2022
Dear Mrs Kirsty Vida, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Dewi Umbara General Manager

8/10 Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice hotel, could do with a little modernisation
Stayed 4 nights in a room with private pool. Overall a good stay, location was good and main pool was great. Could do with some repairs, air con unit was old and noisy, outside lighting around and in our private pool did not work and could use a general tidy up/paint job. But still overall a nice hotel.
Menginap 4 malam pada bulan Agustus 2022
Tanggapan dari Dewi pada tanggal 10 Agu 2022
Dear Mr Thomas, Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu. We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip. Warmest Wishes , Krisna Dewi Umbara General Manager

4/10 Buruk

Prue

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Did not live up to expectations. The hotel is run down, food is overpriced and often cold. The pool was so absolutely disgusting, full of algae. We travelled as a group of 8 adults and 7 kids and required visits from the doctor from what we suspect to be the condition of the pool. We were refunded 3 nights of our 5 night stay. The pool was also closed after our group complained when checking out. The location is right on the beach but there’s not really anything else located close by. Better of staying actually in Canggu within close vicinity of Batu Bolong.
Menginap 10 malam pada bulan Juli 2022
Tanggapan dari Dewi pada tanggal 26 Jul 2022
Dear Mr Prue. Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly. In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. I hope we will have another opportunity… Yours truly, Krisna Dewi Umbara General Manager

2/10 Sangat Buruk

Yossry

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not a five star at only max 3 star very misleading Food always old
Menginap 7 malam pada bulan Juli 2022
Tanggapan dari Dewi pada tanggal 26 Jul 2022
Dear Ms Yossry, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

4/10 Buruk

Stacie

Menginap 7 malam pada bulan Juli 2022
Tanggapan dari Dewi pada tanggal 22 Jul 2022
Dear Ms Stacie, Thank you for sharing your feedback. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 Sangat Bagus

Beth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful staff, great dining/pool area. Will be back!
Menginap 5 malam pada bulan Juni 2022
Tanggapan dari Agus pada tanggal 7 Jul 2022
Dear Beth Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Agus Setiawan

10/10 Sangat Bagus

Gabriel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service and the beach. The service crew accommodated to my every request. Room was very big!
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Agus pada tanggal 7 Jul 2022
Dear Gabriel, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Agus Setiawan

2/10 Sangat Buruk

Dominic

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Urgent Renovation required!!!
Unfortunately we had a very bad experience at our LV8 stay! Maybe it was a 5-Star Hotel 10years ago, but definitely NOT anymore! The Hotel is extremely outdated and needs a urgent complete overhaul and renovation! The room is big but smelly, AC very loud, water in one shower not working, etc…. The staff tried to be helpful but their English skills were not so good…, at every Breakfast the order was not understood correctly and arrived wrong…, in the end I showed them pictures what we want. The really only positive point was the Pool and the nice Beach directly in front, but that’s about it…
Menginap 4 malam pada bulan April 2022
Tanggapan dari Dewi pada tanggal 28 Apr 2022
Dear Mr Dominic, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you for taking the time to post a review about your recent stay at LV8 Resort Hotel Canggu. I am greatly disappointing to understand that your stay was not up to your satisfaction, so please accept our sincere apology. We, at LV8 Resort Hotl Canggu are committed to ensuring that we address and resolve all the points you have made. Our guests satisfaction is our top priority and we take great pride in not only meeting individual expectations, but exceeding them. So, I am requesting another chance to serve you in our hotel at your convenient on our account. Once again thank you for staying with us and we look forward to welcoming you back in the near future Yours truly, Krisna Dewi Umbara General Manager

10/10 Sangat Bagus

Martina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ett härligt hotell vid stranden och med ett jätte fint poolområde! Kan varmt rekommenderas.
Menginap 9 malam pada bulan April 2022
Tanggapan dari Agus pada tanggal 9 Mei 2022
Dear Ms Martina, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

10/10 Sangat Bagus

Kwangnam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
즐거운 휴가
뷰가 좋은 수영장과 크고 깨끗한 방 편안한 휴가였어요!
Menginap 2 malam pada bulan Maret 2022

4/10 Buruk

Rudy

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
HOTEL YANG SANGAT DISAYANGKAN
hotel ini benar tidak terawat,perabot usang, banyak lampu dalam kamar sudah gak hidup, kursi sudah mau patah masih dipakai, outdoor ac masa dipasang pas sebelah tempat tidur.. sangat berisik. hampir semua TRANIEE, sajikan minuman ke kamar tidak dikasih penutup di masa pandemi ? padahal di lokasi prime.. sangat menyayangkan
Menginap 2 malam pada bulan Juni 2021
Tanggapan dari Dewi pada tanggal 24 Jun 2021
Dear Mr Rudy, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly. In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. I hope we will have another opportunity… Yours truly, Krisna Dewi Umbara General Manager