8/10
The hotel has a very clean lobby and very beautiful.
The rooms definitely need an upkeep and upgrade. An hotel of this grandeur stature needs rooms are equally very well maintained. Surely they are going to renovate.
On our first night we ordered room service waited for an hour and when we called back the room service told us well we had a changing team and was not informed about the order. Although they found out and rectified the error.
The breakfast had a great spread. But very little attention was offered by multiple staff members present.
At the check in the person who checked us in did not even offer information on hotels, breakfast and other services offered.
The staff definitely needs training in customer service.
The hotel was overall good
Bremnath
Menginap 2 malam pada bulan Juli 2025