Berdasarkan pada 80 ulasan yang telah diverifikasi

4,6 dari 5
96% tamu menyarankan
4,8 Kebersihan kamar
4,5 Pelayanan & staf
4,8 Kenyamanan kamar
4,7 Kondisi hotel
Ulasan Terverifikasi Expedia
5 dari 5
oleh Traveler yang telah diverifikasi

Traveler ini hanya memberikan skor - tanpa komentar Dikirim pada 18 Sep 19
5 dari 5
oleh Traveler yang telah diverifikasi

Traveler ini hanya memberikan skor - tanpa komentar Dikirim pada 17 Sep 19
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 10 Agu 19
Komentar dari Pihak Hotel
29 Agu 19 oleh Suzanne C., Pihak Hotel
Dear Guest, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future.
2 dari 5
oleh Traveler yang telah diverifikasi dari HK

Dikirim pada 09 Agu 19
Long waiting at checking in. Room not ready at 14:00. No taxi outside lobby, long wait time.
Komentar dari Pihak Hotel
12 Agu 19 oleh Suzanne C., Pihak Hotel
Dear Bull, Thank you for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We are sorry to read that the check-in process as well as transportation at our driveway was not up to your expectations. We have already shared your valuable feedback with our Management Team and we appreciate your feedback that allows us to make further improvement on our shortfalls. We hope to see you again!
3 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 23 Jun 19 di Hotels
house keeping同事太差,英文差,中文亦差。check in同事動作太慢,check in需要半小時?我baby等一張嬰兒床等了快一小時才能睡覺,房間隔音差,這樣的收費,不會再入住
Komentar dari Pihak Hotel
28 Jun 19 oleh Suzanne C., Pihak Hotel
尊敬的客人,您好! 首先,感謝您在百忙之中抽出寶貴的時間分享您的入住經驗。 對於您所提及的問題,很遺憾的聽到我們某些員工的技能不到位,給您造成了困擾,在這裡我要向您表示真誠的歉意!我們已立刻與相關部門分享以作進一步的調查, 在了解情況後,得知我們同事在您要求更換另一張嬰兒床時,未能以令您滿意的速度完成更換,我們會倍加注意。 並希望您不要對我們的服務失望,我們會在今後的工作中加強員工培訓與反饋,提高整體素質和服務質量的。
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 19 Jun 19
Komentar dari Pihak Hotel
19 Jun 19 oleh Suzanne C., Pihak Hotel
Dear Guest, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future!
4 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 11 Jun 19 di Hotels
Very nice restaurants.
Komentar dari Pihak Hotel
17 Jun 19 oleh Suzanne C., Pihak Hotel
Dear Elizabeth, Thank you so much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We are glad to know that our restaurants have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We look forward to welcoming you back for creating more Morpheus experiences in the near future!
4 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 07 Jun 19
Komentar dari Pihak Hotel
17 Jun 19 oleh Suzanne C., Pihak Hotel
Dear Guest, Thank you so much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future!
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 05 Jun 19
Komentar dari Pihak Hotel
17 Jun 19 oleh Suzanne C., Pihak Hotel
Dear Guest, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future!
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 02 Jun 19
部屋にウォシュレットがあり素晴らしい内装。アニメティグッズやホテルからのプレゼントのお菓子も素晴らしかった。またホテル内のレストランYiは本当に全てが素晴らしいと思う。料理、サービススタッフ、価格何から何まで素晴らしい。
Komentar dari Pihak Hotel
19 Jun 19 oleh Suzanne C., Pihak Hotel
Dear Guest, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We are glad to know that our room design, bathroom cleanliness, in-room amenities, restaurants and service have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We look forward to welcoming you back for creating more Morpheus experiences in the near future!