Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 391 dari 737 ulasan" "
10 - Sangat Bagus
391
Penilaian 8 - Bagus. 243 dari 737 ulasan" "
8 - Bagus
243
Penilaian 6 - Cukup Baik. 58 dari 737 ulasan" "
6 - Cukup Baik
58
Penilaian 4 - Buruk. 28 dari 737 ulasan" "
4 - Buruk
28
Penilaian 2 - Sangat Buruk. 17 dari 737 ulasan" "
2 - Sangat Buruk
17
9,2/10
Kebersihan
8,8/10
Staf & layanan
8,8/10
Fasilitas
8,8/10
Kondisi & fasilitas properti
8,8/10
Ramah lingkungan
Ulasan
2/10 Sangat Buruk
nisim
15 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Don’t speak English at all can’t help to save their lives
nisim
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hospitality Insights pada tanggal 16 Apr 2024
Dear nisim,Warm greetings from MGM!Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests.We appreciate your kind comments and hope to serve you again soon.Best regards,Rooms
10/10 Sangat Bagus
Ben
Bepergian bersama teman
30 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ben
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Customer Care pada tanggal 2 Jan 2024
Dear Ben,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
10/10 Sangat Bagus
KIT YING
Bepergian bersama keluarga
18 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas
KIT YING
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Customer Care pada tanggal 19 Des 2023
Dear Kit Ying,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.Best regards,Customer Care
10/10 Sangat Bagus
Yannis
21 Jun 2023
Yannis
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Customer Care pada tanggal 22 Jun 2023
Dear Yannis,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.Best regards,
10/10 Sangat Bagus
jiwoung
11 Mei 2023
jiwoung
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Customer Care pada tanggal 13 Mei 2023
Dear jiwoung,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
Tanggapan dari Best regards, Customer Care pada tanggal 25 Apr 2023
Dear Jid,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
10/10 Sangat Bagus
te
23 Apr 2023
te
Menginap 2 malam pada bulan April 2023
Tanggapan dari Customer Care pada tanggal 14 Mei 2023
Dear te,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
8/10 Bagus
Iris
Bepergian dalam rombongan
22 Apr 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
helpful staff & it's near to the train station
Iris
Menginap 1 malam pada bulan April 2023
Tanggapan dari Customer Care pada tanggal 23 Apr 2023
Dear Iris,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.Best regards,Customer Care
10/10 Sangat Bagus
Danny
Bepergian bersama keluarga
16 Apr 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Danny
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Customer Care pada tanggal 17 Apr 2023
Dear Danny,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alan
Menginap 1 malam pada bulan April 2023
Tanggapan dari Customer Care pada tanggal 4 Mei 2023
Dear Alan,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.Best regards,
Tanggapan dari Best regards, Customer Care pada tanggal 11 Apr 2023
Dear Pik Yan Amy,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
10/10 Sangat Bagus
Peggie
5 Apr 2023
Peggie
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Best regards, Customer Care pada tanggal 7 Apr 2023
Dear Peggie,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
10/10 Sangat Bagus
Suet Wai
3 Apr 2023
Suet Wai
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Best regards, Customer Care pada tanggal 4 Apr 2023
Dear Suet Wai,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
10/10 Sangat Bagus
Tsz Yuet
Bepergian bersama keluarga
25 Mar 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property is quite new, friendly staff
Isabella
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Customer Care pada tanggal 19 Mar 2023
Dear Isabella,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
2/10 Sangat Buruk
Kwong Yeung Eddie
17 Mar 2023
Kwong Yeung Eddie
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Customer Care pada tanggal 18 Mar 2023
Dear Mr. So,Warm greetings from MGM!Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. We regret to hear that our service did not meet your expectations and live up to our own high standards.We would greatly appreciate the opportunity to further clarify a few details of your experience. As such, please feel free to contact us directly at hotelexperience@mgm.mo. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will give us another opportunity to serve you. We are driven by the aim to Make Great Moments for each of our valuable guests.We look forward to hearing from you soon.Best regards,
6/10 Cukup Baik
Yui Hing
16 Mar 2023
Disukai: Kebersihan, kenyamanan kamar
Yui Hing
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Customer Care pada tanggal 18 Mar 2023
Dear Yui Hing,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,
8/10 Bagus
Shu Kei
15 Mar 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Shu Kei
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Best regards, Customer Care pada tanggal 5 Apr 2023
Dear XXX,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Short stop over in Macau
Got an upgrade when checking in. Room nice and spacious with great view of wynn palace fountain below. WC had a strong smell of smoking but was a non smoking room which was a shame.
Sarah
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Best regards, Customer Care pada tanggal 10 Mar 2023
Dear Sarah,Warm greetings from MGM!Thank you for choosing us for your recent stay and for bringing the issue of smoking smell in room to our attention. We regret to hear that our service did not meet your expectations and live up to our own high standards.Please rest assured that the highlighted issue was immediately addressed by the management and specialist team of our hotel. We are determined to take any steps necessary to ensure that similar incidents do not happen again in the future.We understand that our hotel’s reputation and success is built one experience at a time, and your continued patronage is very important to us. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you.Thank you again for taking the time to share your feedback. Takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. We hope to serve you again soon.
Tanggapan dari Customer Care pada tanggal 11 Feb 2023
Dear Wing kong,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.
10/10 Sangat Bagus
Choon
10 Feb 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Choon
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Customer Care pada tanggal 7 Mar 2023
Dear Choon,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
Tanggapan dari Customer Care pada tanggal 11 Feb 2023
Dear SO KAN,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.
2/10 Sangat Buruk
Peter Alan
10 Feb 2023
Peter Alan
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Customer Care pada tanggal 12 Feb 2023
Dear Peter Alan,Warm greetings from MGM!Thank you for choosing us for your recent stay. We regret to hear that our service did not meet your expectations and live up to our own high standards.We would greatly appreciate the opportunity to further clarify a few details of your experience. As such, please feel free to contact us directly. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will give us another opportunity to serve you. We are driven by the aim to Make Great Moments for each of our valuable guests.We look forward to hearing from you soon.Best regards,Customer Care
10/10 Sangat Bagus
SO KAN
9 Feb 2023
SO KAN
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Customer Care pada tanggal 11 Feb 2023
Dear SO KAN,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.Best regards,Customer Care
Tanggapan dari Customer Care pada tanggal 10 Feb 2023
Dear Sin Gee,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,
10/10 Sangat Bagus
Kwok Shing Lewis
9 Feb 2023
Kwok Shing Lewis
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Customer Care pada tanggal 11 Feb 2023
Dear Kwok Shing Lewis,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.Best regards,Customer Care
10/10 Sangat Bagus
Choon
Bepergian dalam rombongan
8 Feb 2023
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
WE booked early so got a very good price, I am very sure that price will never be repeated. The room is fantastic.
Choon
Menginap 4 malam pada bulan Februari 2023
Tanggapan dari Best regards, Customer Care pada tanggal 9 Feb 2023
Dear Choon,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
8/10 Bagus
Joe, Port Orange
6 Feb 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No check-in allowed until 3pm. After that. Check-in process went quickly. Had my room key by 305pm. Plenty of restaurants, of course, and a Starbucks. But none of the food was cheap. Room was fairly small.
Joe
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Best regards, Customer Care pada tanggal 6 Feb 2023
Dear Joe,Warm greetings from MGM!Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests.Thank you again for your kind comments and business. We hope to serve you again soon.
8/10 Bagus
Wai Yan
Bepergian bersama keluarga
6 Feb 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good , free upgraded to a suite
Wai Yan
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Best regards, Customer Care pada tanggal 6 Feb 2023
Dear Wai Yan,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
Tanggapan dari Best regards, Customer Care pada tanggal 3 Feb 2023
Dear Mew May,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.We look forward to serving you again soon.
Tanggapan dari Customer Care pada tanggal 22 Jan 2023
Dear Guest,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.
10/10 Sangat Bagus
Kin Phyby
20 Jan 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ホテルの施設も部屋も綺麗でサービスもいき届いていた
Tomohiro
Tanggapan dari Customer Care pada tanggal 6 Jan 2023
Dear Mr. Sawada,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,
Tanggapan dari Customer Care pada tanggal 31 Des 2022
Dear fleur,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,
10/10 Sangat Bagus
Chi Ian
10 Des 2022
Chi Ian
Menginap 1 malam pada bulan November 2022
Tanggapan dari 客戶服務部 pada tanggal 13 Des 2022
親愛的 Chi Ian:感謝您選擇入住美高梅並與我們分享您的入住體驗!您的滿意是對我們最大的支持與鼓勵,也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意,未來的“美”一天都幸福順遂。期待下次能夠為您提供更加優質體貼的服務,祝您生活愉快!
4/10 Buruk
SIO HANG
13 Sep 2022
SIO HANG
Menginap 1 malam pada bulan September 2022
Tanggapan dari Customer Care pada tanggal 14 Sep 2022
Dear Mr. Wong,Warm greetings from MGM!Thank you for choosing us for your recent stay and for bringing the issue of swimming pool to our attention. We regret to hear that our service did not meet your expectations and live up to our own high standards.Please rest assured that the highlighted issue was immediately addressed by the management and specialist team of our hotel. We are determined to take any steps necessary to ensure that similar incidents do not happen again in the future.We understand that our hotel’s reputation and success is built one experience at a time, and your continued patronage is very important to us. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you.Thank you again for taking the time to share your feedback. Takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. We hope to serve you again soon.Best regards,Customer Care
亲爱的 GEN LUN:感谢您选择入住美高梅并与我们分享您的入住体验!您的满意是对我们最大的支持与鼓励,也是我们进步的动力。美高梅希望您的“美”一次旅程都称心如意,未来的“美”一天都幸福顺遂。期待下次能够为您提供更加优质体贴的服务,祝您生活愉快!客户服务部谨启
6/10 Cukup Baik
Kevin
6 Sep 2022
Kevin
Menginap 7 malam pada bulan Agustus 2022
Tanggapan dari Customer Care pada tanggal 7 Sep 2022
Dear Kevin,Warm greetings from MGM!Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests.Thank you again for your kind comments and business. We hope to serve you again soon.Best regards, Customer Care Center
10/10 Sangat Bagus
XIU JUAN
30 Agu 2022
XIU JUAN
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Customer Care pada tanggal 31 Agu 2022
Dear XIU JUAN, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon.
8/10 Bagus
Mei SZE
19 Mei 2022
Mei SZE
Menginap 3 malam pada bulan April 2022
Tanggapan dari Customer Care pada tanggal 20 Mei 2022
Dear Mei SZE, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team. We appreciate your kind comments and hope to serve you again soon.
10/10 Sangat Bagus
TAKI
6 Apr 2022
TAKI
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Customer Care pada tanggal 8 Apr 2022
Tanggapan dari Customer Care pada tanggal 14 Mar 2022
Dear Anonymous, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team. We appreciate your kind comments and hope to serve you again soon. Best regards,