Dear Mr. Emmanuel, Thank you for choosing the InterContinental Bali Sanur Resort for your recent stay. On behalf of the team, I do apologies for the shortfalls in maintenance you highlighted and for the inconvenience it caused during your time with us. We certainly take this feedback seriously and will ensure we look for improvement so issues such as these are avoided in the future. I do hope we are able to welcome you back in the not too distant future to experience the improvements we are working on across the resort. Kind regards, Sarah Devita - Management Team

Dear Mr/s. Kenji, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Ms. Yuki, The InterContinental Bali Sanur Resort thanks you for your kind review of your recent stay. It is a testament to our team members who are highly dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you once again for sharing your experience and we look forward to welcoming you again soon. Kind regards, Sarah Devita - Management Team

Dear Ms. Kalistia, The InterContinental Bali Sanur Resort thanks you for your kind review mentioning our great breakfast, spacious and clean room, an dour services. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Mr. Charles, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Mr. Christopher, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Mr. Hoon, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Mr. Gregory, We are delighted to hear about your recent experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Sarah Devita - Management Team.

Dear Mr. Cameron, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Ms. Ayumi, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Mr. Alex, We are delighted to hear about your recent great experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Sarah Devita - Management Team.

Dear Mr. Fernando, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Ms. Elfy, We are delighted to hear about your recent great experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Sarah Devita - Management Team.

Dear Gen Leun, We are delighted to hear about your recent great experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Ida Bagus Eka - Management Team.

Dear July, The InterContinental Bali Sanur Resort thanks you for your kind review mentioning wonderful hotel, comfortable and staff services. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Brian, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Toyohiro, The InterContinental Bali Sanur Resort thanks you for your review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. We look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Yuya, We are delighted to know about your recent excellent experience with us. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again soon. Kind regards, Ida Bagus Eka - Management Team.

Dear Louis, We are delighted to hear about your recent experience with us and we’re pleased that your particular highlights include our beautiful resort, fantastic rooms and service to match. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again in the near future. Kind regards, Ida Bagus Eka - Management Team.

Dear Hiroaki, We are delighted to hear about your recent experience with us mentioning our well-trained staff and your perspective that our Resort will be great in the future. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again in the near future. Kind regards, Ida Bagus Eka - Management Team.

Dear Richard, The InterContinental Bali Sanur Resort thanks you for your review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. We look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Anne,We are delighted to hear about your recent experience with us and we’re pleased that your particular highlights include our suite, location, pool and our breakfast. The InterContinental Brand is devoted to offering impeccable service to our loyal guests to make their stay with us unforgettable. We look forward to welcoming you back again in the near future.Kind regards,Sarah Devitta - Management Team.

Dear Kiranpreet, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. We look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Anne Lilli, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Aaron, The InterContinental Bali Sanur Resort thanks you for your review mentioning our amazing property, wonderful amenities, and outstanding staff services. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. we look forward to welcoming you again shortly. Kind regards, Ida Bagus Eka - Management Team

Dear Kayoko, The InterContinental Bali Sanur Resort thanks you for your review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. we look forward to welcoming you again shortly. Kind regards, Sarah Devita - Management Team

Dear Krishnaparkash, Thank you very much for taking the time to review of our hotel. We are sorry to know you had a less than pleasant stay with us. Please kindly share your experience so we can obtain any detail regarding your stay. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. We look forward to welcoming you again shortly. Sincerely, Sarah Devita – Management team.

Dear Nimir, The InterContinental Bali Sanur Resort thanks you for your kind words. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We aim to provide an unparalleled, yet personal, service for all of our guests by tailoring every aspect to our guests’ needs. We look forward to welcoming you back in the future.Kind regards,Sarah Devita - Management Team

Dear João, The InterContinental Bali Sanur Resort thanks you for your kind review 8 out of 10. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. we look forward to welcoming you again shortly. Kind regards, Ida Bagus Eka - Management Team

Dear Nichola, The InterContinental Bali Sanur Resort thanks you for your kind review mentioning lovely & attentive staff services, big spacious room with great balcony, delicious breakfast, and excellent pool/beach service. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience. we look forward to welcoming you again shortly. Kind regards, Ida Bagus Eka - Management Team

Dear Hyunwoo, The InterContinental Bali Sanur Resort thanks you for your kind words regarding our location that near from beach and restaurant. We aim to provide an unparalleled, yet personal, service for all of our guests by tailoring every aspect to our guests’ needs. We look forward to welcoming you back in the future. Kind regards,Sarah Devita - Management Team

Dear Karen, The InterContinental Bali Sanur Resort thanks you for your kind words regarding our breakfast, attentive staff, pool area and our perfect location. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard.We aim to provide an unparalleled, yet personal, service for all of our guests by tailoring every aspect to our guests’ needs. We look forward to welcoming you back in the future. Kind regards,Sarah Devita - Management Team

Dear Susan, Thank you for choosing InterContinental Bali Sanur Resort for your recent stay. We are pleased to know that you enjoyed your stay by mentioning our location which easy beach access, our excellent breakfast, rooms, and friendly staff services. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard.In the meantime, we do apologize for the inconvenience regarding the availability of our pool lounger and umbrellas. We certainly take this feedback seriously and will ensure we look for improvement so issues such as these are avoided in the future. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you once again for sharing your feedback. We look forward to welcoming you again shortly. Kind regardsSarah Devita - Management Team.

Dear Kristin, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience; we look forward to welcoming you again shortly. Kind regards, Ida Bagus Eka - Management Team

Dear Amber, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience; we look forward to welcoming you again shortly. Kind regards, Ida Bagus Eka - Management Team

Dear Jonathan The InterContinental Bali Sanur Resort thanks you for your kind words regarding the service you received mentioning our Villa, the food, and helpful staff service. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience; we look forward to welcoming you again shortly. Kind regards, Ida Bagus Eka - Management Team

Dear Ganesh, It is a pleasure to hear that you had a more than pleasant stay at the InterContinental Bali Sanur Resort. We aim to provide an unparalleled, yet personal, service for all of our guests by tailoring every aspect to our guests’ needs. Your comments have been shared with the team members who will be thrilled to know that their efforts have contributed to making your stay magical and unforgettable. We look forward to welcoming you back in the future. Kind regards, Ida Bagus Eka - Management Team

Dear Edwige, The InterContinental Bali Sanur Resort thanks you for your kind review. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create a magical and unforgettable experience. Thank you again for sharing your experience, we look forward to welcoming you again shortly. Kind regards, Matthew Everson - Cluster General Manager

Dear Ashley, It is a pleasure to hear that you had a more than pleasant stay at the InterContinental Bali Sanur Resort. We aim to provide an unparalleled relaxing atmosphere, yet personal, service for all of our guests by tailoring every aspect to our guests’ needs. Your comments have been shared with the team members who will be thrilled to know that their efforts have contributed to making your stay magical and unforgettable. We look forward to welcoming you back in the future. Kind regards, Matthew Everson Cluster General Manager

Dear Katharine, The InterContinental Bali Sanur Resort thanks you for your kind words regarding the service you received including our meals, spa, beautiful suite, and helpful service. It is a testament to our team members who are extremely dedicated to delivering an exceptionally high standard. We tailor every service to our guest's needs to create an experience that is both magical and unforgettable. Thank you again for sharing your experience; we look forward to welcoming you again shortly. Kind regards

Dear Ryoji, Thank you for choosing the InterContinental Bali Sanur Resort for your recent stay. I hope we can welcome you back in the not-too-distant future to experience the improvements we are working on across the resort. Thank you & regards Matthew EversonCluster General Manager

Dear Lydie,Thank you for choosing the InterContinental Bali Sanur Resort for your recent stay.On behalf of the team, I do apologise for the shortfalls in maintenance you highlighted and for the inconvenience it caused during your time with us. We certainly take this feedback seriously and will ensure we look for improvement so issues such as these are avoided in the future.I do hope we are able to welcome you back in the not too distant future to experience the improvements we are working on across the resort.Thank you & regardsMatthew EversonCluster General Manager

Dear Barbara,Thank you for choosing the InterContinental Bali Sanur Resort for your recent stay.On behalf of the team, I do apologise for the shortfalls in maintenance you highlighted and for the inconvenience it caused during your time with us. We certainly take this feedback seriously and will ensure we look for improvement so issues such as these are avoided in the future.I do hope we are able to welcome you back in the not too distant future to experience the improvements we are working on across the resort.Thank you & regardsMatthew EversonCluster General Manager

Dear Chris,Thank you for choosing the InterContinental Bali Sanur Resort for your recent stay.On behalf of the team, I do apologise for the shortfalls in maintenance you highlighted and for the inconvenience it caused during your time with us. We certainly take this feedback seriously and will ensure we look for improvement so issues such as these are avoided in the future.I do hope we are able to welcome you back in the not too distant future to experience the improvements we are working on across the resort.Thank you & regardsMatthew EversonCluster General Manager

Dear Siavosh,Thank you for choosing the InterContinental Bali Sanur Resort and for taking the time to share your feedback. We are sorry that your experience was not as expected. At InterContinental Bali Sanur Resort, we strive to provide the best experience we can for our customers. We take feedback very seriously and we aim to ensure that the service that we provide is of the highest standard. Please feel free to contact the hotel with any further comments, concerns or suggestions you have so that we can make your experience better. Thank you once again and we do hope to have the opportunity to welcoming you again in the near future. Kind regards,Matthew Everson Cluster General Manager

Dear Mauro,Thank you for choosing the InterContinental Bali Sanur Resort as your preferred accommodation during your stay in Bali. First of all, thank you for taking the time to outline your experiences regarding the facilities in our resort. We appreciate you bringing this to our attention as we take matters such as this very seriously. The resort is currently undergoing a complete ‘refresh’ which will see all our Suites, Villas, Guest Facilities and Grounds enhanced to embody the epitome of luxury. While some areas undergoing improvements, we are committed to providing a seamless service experience. Clearly during your stay we didn’t achieve this and on behalf of the team please accept our apologies.I do hope that you may reconsider us in the future to experience the improvements we have made.Kind regards,Matthew EversonCluster General Manager

Dear KAZUYUKI,Thank you for choosing the InterContinental Bali Sanur Resort as your preferred accommodation during your stay in Bali. Thank you for taking the time to outline your experiences regarding the facilities in our resort. We understand that the resort is currently undergoing a complete ‘refresh’ which will see all our Suites, Villas, Guest Facilities and Grounds enhanced to embody the epitome of luxury. While some areas undergoing improvements, we are committed to providing a seamless service experience. Clearly during your stay we didn’t achieve this and on behalf of the team please accept our apologies.I do hope that you may reconsider us in the future to experience the improvements we have made.Kind regards,Matthew EversonCluster General Manager

Dear TAKUYA,It is a pleasure to hear that you had a more than pleasant stay at the InterContinental Bali Sanur Resort. We aim to provide an unparalleled, yet personal, service for all of our guests by tailoring every aspect to our guests’ needs. Your comments have been shared with the team members who will be thrilled to know that their efforts have contributed to making your stay magical and unforgettable. We look forward to welcoming you back in the future.Kind regards,Matthew EversonCluster General Manager