Lobby
Check availability

Reviews of Plaza Hotel Tenjin

3 out of 5
Plaza Hotel Tenjin
1-9-63 Daimyo, Chuo-ku, Fukuoka, Fukuoka-ken

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 867 reviews" "
Rating 8 - Good. 341 out of 867 reviews" "
Rating 6 - Okay. 178 out of 867 reviews" "
Rating 4 - Poor. 72 out of 867 reviews" "
Rating 2 - Terrible. 30 out of 867 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

KOICHI

Stayed 8 nights in Jan 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Aug 2023

10/10 Excellent

Mei Kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is high value for a low price, everything is good, a lot of good restaurants nearby and must visit again!
Stayed 2 nights in Mar 2023

10/10 Excellent

Vuong Phi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I highly enjoyed my stay here for three nights. The staffs were very welcoming and helping with checking in and checking out. The hotel is super clean and daily necessities/accommodations were situated next to the elevator for convenience. It’s a walkable distance to where I needed to be and it’s super safe at any time of day or night. Overall a huge recommendation if you need a hotel to stay at in Fukuoka!
Stayed 3 nights in Mar 2023

6/10 Okay

Chiemi

Liked: Cleanliness, staff & service
Walls are thin so you can hear the noise from the room next to you.
Stayed 2 nights in Feb 2023

4/10 Poor

Christy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll start with the pros The check in process was really smooth and easy an they had a staff that mostly understood English. Now the Cons Let me start by saying this was the smallest room I’ve ever stayed in. If you are traveling alone then this size room will work for you but I wouldn’t Recommend this hotel. 2. We requested a non smoking room do to allergies , which we received, BUT we were one door yes one door away from the smoking rooms so the room and the hallway smelled of really strong smoke everyday of our stay. 3. I have lived in Japan for several years so I understand that mold is an issue due to humidity BUT THERE WAS SOOOO MUCH MOLD ALL OVER THE BATHROOM!! There was mold on the shower curtain, the shower rod, the walls, creeping from be hind the mirror, on the ceiling etc. even after we had the housekeepers come clean our room they did not clean any of the mold. I honestly felt as if our room had not ever been properly cleaned. 4. As mentioned above the room was filthy, upon further inspection of the room after dropping a charger under the bed we lifted the bed to discover several and I mean several pairs of old slippers issued from the hotel that had turned yellow!!!! Not not slippers but lots of dust and other trash as well. The lamp shades were covered in unknown stains, dust, and mold. The comforter was tattered and very well worn. All this to say i do not recommend you stay here. I will definitely not stay here again.

6/10 Okay

Mark Anthony

Travelled with family
Stayed 8 nights in Feb 2022

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Yasushi

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The right choice!
It was amazing! I did the right thing when I booked this hotel. Everything I need was provided and the location was very close to restaurants, mall, terminal, and train stations.
Stayed 5 nights in Sep 2019

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and great location
If all you need is a clean private bedroom and small bathroom in a great location this hotel is perfect for you. I stayed one night and speak no Japanese and found it easy, clean and comfortable.
Stayed 1 night in Jul 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in May 2019
Response from Front Clerk SAMURA on 31 May 2019
Thank you for your comment! We looking for your visit again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from 宿泊部　淵上 on 14 May 2019
お忙しい中、ご宿泊へのご評価を頂きありがとうございました。またのお越しを、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and has a welcoming atmosphere! I did not like that the property was very quaint and the bathroom's are very small.
Stayed 1 night in Feb 2019

6/10 Okay

J, 日本

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Great location but...
外観、エントランスはとても綺麗、ただ部屋は少し古く感じたかな。 禁煙が埋まってて喫煙の部屋だったけど、エレベーターで部屋の階着いた瞬間からそれはもう染み付いたタバコの臭いがプンプン、部屋ももちろんすごいたばこ臭。 空気清浄機能をつけた方がいいのかなって思いました、無いよりかはマシかと。 外出時ルームキーをフロントで預けなければいけないのが面倒でした。 ただ、立地と値段を考えると禁煙の部屋があればまた泊まりたいかなっと思います。
Stayed 1 night in Aug 2018

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and classy business hotel
Very considerate front desk staff. Only downside was that the bed was a bit on the hard side.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Sanyl, Hong Kong

Disliked: Property conditions & facilities
Good location but rooms are old
The rooms are small just like any Japanese hotels. We booked the hotel two weeks prior to our trip in Dec. We were surprised how dated the rooms are compared to the renovation in lobby. The hotel is hard to find as the main entrance is on side street and there were no clear signboards. Nonetheless, staff were helpful and attentive. Location of hotel is very close to all major shopping malls so its a good location if you're planning for shopping days.

8/10 Good

Humiliated, United states

Disliked: Staff & service, room comfort
Great location
Great location, clean but small room. As soon as I got done talking to the staff, I overheard them talking about my appearance. Not recommended.

10/10 Excellent

Leisure traveller, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
English speaking, no problem
Front desk staff are very helpful and no problem to communicate in English language. The hotel is located in between 2 subway stations, only a few minutes walk. The room I am staying has a petty good size bed and comfortable. There are many good food to choose from in the neighborhood at night.

10/10 Excellent

Nick, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent Time!

10/10 Excellent

Hayley, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and comfortable hotel
The staff was so kind and understanding. They didn't understand much English, but we were still able to communicate. The room was a little small, but it was only me so it was comfortable. I location was SO hard to find and I got really lost a couple times trying to find it. It doesn't stand out and there are no big signs pointing to it. It's close by to some really interesting places, though! I definitely recommend it. :)

8/10 Good

Tokyo Tim

Liked: Staff & service, room comfort

10/10 Excellent

Kristin, America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
neat and comfortable
Great location. The staff was as helpful as they could be. Their English wasn't perfect but they helped as much as they could they called me a taxi and translated my dedtination to the taxi driver.

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

McSheardy, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean rooms.
Great hotel within walking distance of the busy shopping area. Staff were friendly and welcoming, especially the cleaning ladies. Rooms were small yet comfortable and clean. We would stay again. Try the yakitori place opposite the hotel, it was amazing.

8/10 Good

Jason, Tokyo

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Pretty good
Good value. Small but clean

8/10 Good

Ole, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
It was a great location and quite practical. Chic, cool lobby. Well organized.

8/10 Good

MASASHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

HIROTARO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Itonaga

Liked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

YOO RIM

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The english speaking female staff was very impolite. Other than that the location and price was very reasonable.
Stayed 2 nights in Apr 2024

8/10 Good

Eiji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がよくコスパがいい
Stayed 1 night in Apr 2024

8/10 Good

yuk yan

Liked: Cleanliness, staff & service, amenities
住了5晚，基本上沒有一晚睡得好，床很舒適，但枕頭很不舒服。距離地鐵赤阪站大約5分鐘，拉著大行李箱小許不方便，所以大多乘坐市內巴士。整體而言性價比還不錯，附近也有很多餐廳、便利商店。
Stayed 5 nights in Apr 2024

2/10 Terrible

KWOK HOI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Mar 2024

4/10 Poor

Kazuya

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパ悪い
Stayed 1 night in Mar 2024

8/10 Good

Ryuji

Stayed 1 night in Mar 2024

10/10 Excellent

YUUKO

Liked: Cleanliness, staff & service, property conditions & facilities
天神が近くで良かった
Stayed 1 night in Mar 2024

2/10 Terrible

Eunji

Disliked: Cleanliness, staff & service, property conditions & facilities
서비스도 시설도 냄세도 별로입니다
Stayed 3 nights in Mar 2024

4/10 Poor

まさかず

Stayed 1 night in Mar 2024

6/10 Okay

マオ

Stayed 2 nights in Mar 2024

8/10 Good

osamu

Stayed 1 night in Mar 2024

8/10 Good

よしこ

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Tsz Hin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's quite clean. However, it was pretty old.
Stayed 2 nights in Feb 2024

6/10 Okay

ミツノリ

Stayed 1 night in Feb 2024

2/10 Terrible

シンタロウ

Stayed 2 nights in Feb 2024

8/10 Good

Etsuko

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

ヒサヤ

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024