Teras/patio

Ulasan untuk Cosmo Hotel Hong Kong

4 out of 5
Cosmo Hotel Hong Kong
375-377 Queen's Road East, Wan Chai, Hong Kong

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 220 dari 1003 ulasan" "
Penilaian 8 - Bagus. 443 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 208 dari 1003 ulasan" "
Penilaian 4 - Buruk. 78 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 54 dari 1003 ulasan" "

7,6/10

Kebersihan

8,2/10

Staf & layanan

7,2/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Henny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Juni 2018
Tanggapan dari Cosmo Hotel Hong Kong pada tanggal 26 Jun 2018
Dear Henny, Thank you for giving a perfect rating regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

2/10 Sangat Buruk

Elizabeth

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
It’s very poor standard!

10/10 Sangat Bagus

Frankie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The bathrooms were a bit dated (we stayed in 2 different rooms). Staffs were friendly and helpful. Location is great for us. Will likely stay again
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Cosmo Hotel pada tanggal 25 Mar 2024
Dear Frankie, We are delighted to know that you had a great stay with us. We would like to thank you for your feedback on the bathroom conditions, your feedback has been delivered to the concerned department for continuous improvement. In the future we will continue to review and enhance our service and offering to ensure everyone a more delightful stay. Thank you again for visiting Cosmo Hotel Hong Kong. We hope to welcome you back to our hotel soon.

4/10 Buruk

Sargon

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This property was rated 4 stars. I was charged over $900 HKD the last night I stayed there. I really feel it does not deserve a 4 star rating and feel I was over-charged. I took some pictures and would like to send them to your team.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Cosmo Hotel pada tanggal 14 Mar 2024
Dear Sargon, We regret to hear that your stay did not meet your expectation this time. We take your comments seriously and will address these issues with our team to ensure necessary improvements are made. We appreciate your patronage and hope to have the opportunity to provide you with a more satisfactory experience in the future.

8/10 Bagus

Yibing

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
附近没餐食
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cosmo Hotel pada tanggal 5 Mar 2024
亲爱的Yibing:感谢您的评价。很高兴阁下满意是次在香港丽悦酒店的住宿体验。酒店位于湾仔及铜锣湾闹市之间,距离湾仔克街地道食街以及铜锣湾时代广场只需数分钟步程,客人亦可利用酒店免费穿梭巴士前往港岛区如中环SOHO等著名美食区。希望客人下次入住时有机会利用上述服务。未来我们会继续努力加强酒店服务及设施,务求为客人带来更优质的住宿体验。我们期待客人于不久将来再次入住香港丽悦酒店。

10/10 Sangat Bagus

Hinson

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient location, all staff are very nice and helpful.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Cosmo Hotel pada tanggal 14 Feb 2024
Dear Hinson, Thank you for your lovely review. We are glad to hear that you had a great stay with us. In the future we will continue delivering the best services to all our guests. We hope to welcome you back to Cosmo Hotel soon.

4/10 Buruk

Carlos, Vallejo

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This was a great place pre-pandemic, but now the facilities are tired and worn down, plus the dining room (where breakfast buffet used to be served) is now closed. The staff is really great, kind and helpful, but overall the place needs some TLC. I won't be staying there again until it's renovated.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Cosmo Hotel pada tanggal 31 Jan 2024
Dear Carlos, We regret to hear that your stay did not meet your expectation this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

4/10 Buruk

Ben Chung Yan, Warren

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Room was tiny . Booked a 2 bedroom suite end up with 3 beds in tiny area. My son had to book somewhere else.
Menginap 10 malam pada bulan Januari 2024
Tanggapan dari Cosmo Hotel pada tanggal 30 Jan 2024
Dear Ben, Thank you for taking the time to review your recent stay with us. We value your comment and will address it for future improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

8/10 Bagus

Amy

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Stuffs were nice and helpful. Like the shuttle bus service. Like there's rotation of the complimentary breakfasts. However, inside the room, the carpet was old and looked dirty. The sink area in the bathroom also needed update. The clothes closet was in a kind of awkward area and was too small even for 2 people use.
Menginap 11 malam pada bulan Desember 2023
Tanggapan dari Cosmo Hotel pada tanggal 30 Jan 2024
Dear Amy, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

8/10 Bagus

Zhen

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
It’s good except they didn’t change towels
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Cosmo Hotel pada tanggal 30 Jan 2024
Dear Zhen, Thank you for taking the time to review your recent stay with us. At Cosmo Hotel, we are committed to protecting the environment and have been striving to encourage our guests to do the same, by opting out of daily housekeeping service to save on water and energy. If you require same-day room cleaning service, simply hang the green door sign provided outside your door in the morning. Thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the future.

8/10 Bagus

FUI MEE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Cosmo Hotel pada tanggal 14 Feb 2024
Dear Fui Mee, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

6/10 Cukup Baik

Karen

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Cosmo Hotel pada tanggal 9 Jan 2024
Dear Karen, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

10/10 Sangat Bagus

Walter, Oakland Park

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Cosmo Hotel pada tanggal 2 Jan 2024
Dear Walter, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

10/10 Sangat Bagus

FARUK PRINCE

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Cosmo Hotel pada tanggal 2 Jan 2024
Dear Faruk, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Cosmo Hotel pada tanggal 28 Des 2023
Dear Valued Guest, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. In the future we will continue to improve our services and offerings to provide a better stay experience for our guests. Thank you again for visiting Cosmo Hotel Hong Kong.

8/10 Bagus

Timothy, High Wycombe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I've stayed at the Cosmo on plenty of occasions, and it's always a decent place to stay. I did notice this time that the selection of television channels is pretty poor, but it's only a minor quibble.
Menginap 11 malam pada bulan Desember 2023
Tanggapan dari Cosmo Hotel pada tanggal 18 Des 2023
Dear Timothy, Thank you for your valuable comments and continuous support to our hotel. Your comment on TV channel selection has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

6/10 Cukup Baik

Julianti

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
bad attitude
services are very unfriendly; the service workers even can shout at us when we ask for cotton that they don't automatically refill when they clean up the room. overall, will never stay this kind of unpolite manner hotels. no respect at all. this is showing how poor is the hospitality
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Cosmo Hotel pada tanggal 18 Des 2023
Dear Julianti, We regret to hear that your stay did not meet your expectation this time. Please be assured that the service you encountered was definitely not reflecting the standard of services we always strive to offer. With that said, training will be reinforced to all front line staff to prevent any similar incidents from happening again. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

8/10 Bagus

Martin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very good hotel in Hong Kong. I appreciate that we have breakfast service every morning.Everything is very good . Thanks
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Cosmo Hotel pada tanggal 11 Des 2023
Dear Martin, Thank you for your lovely feedback. We are glad to hear that you enjoyed your stay experience at the Cosmo Hotel. In the future we will continue striving our best to deliver the most delightful stay experience to all our guests. We look forward to welcoming you back to our hotel soon.

10/10 Sangat Bagus

Tsz King

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 13 malam pada bulan November 2023
Tanggapan dari Cosmo Hotel pada tanggal 11 Des 2023
Dear Tsz King, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

8/10 Bagus

YUSAKU, kyotoshi yamashinaku

Traveler bisnis
Disukai: Kebersihan
朝食が、弁当のようなもので、量的にも十分でなかった。 清掃も1回されなかった。 スタッフの方は優しく、親切でした。 周りの環境はあまり店もなく、駅までも徒歩10分以上かかった。
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Cosmo Hotel pada tanggal 11 Des 2023
Dear YUSAKU, Thank you for your feedback. We regret to hear that your stay did not meet your expectation this time. Cosmo Hotel is located amid Wan Chai and Causeway Bay where the MTR station and Times Square Shopping Mall are within 8-minute walk. Our hotel also offers daily complimentary shuttle bus service that goes to Wan Chai, Causeway Bay and Central to let travellers explore the city with ease. We appreciate your comment on the breakfast arrangement and will address it for continuous improvement. As a green hotel, housekeeping service is available upon request daily and we appreciate guests who share the same eco-friendly mind as us to support our initiative and save on water and energy consumption. In the future we will continue to review and enhance our service and offerings to ensure everyone a more delightful stay. We hope we have the opportunity to deliver an enhanced stay experience on your next visit.

2/10 Sangat Buruk

Man Har L

Tanggapan dari Cosmo Hotel pada tanggal 14 Feb 2024
Dear Man Har L, Thank you for your rating, We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

6/10 Cukup Baik

Richard, Brooklyn

Disukai: Kebersihan, staf & layanan
I wish there were closets and a place to hang a coat or jacket in the room
Menginap 6 malam pada bulan November 2023
Tanggapan dari Cosmo Hotel pada tanggal 11 Des 2023
Dear Richard, Thank you for taking the time to review your recent stay with us. Your comment on in-room facility has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

6/10 Cukup Baik

Lisa

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The reception area, so our first impression of the hotel was dirty. The floor was dirty and this was noticed as soon as we walked in. Under the edge of the glass on the reception desk was strips of dirt. Our first impression was oh no what have we done. To be fair the rooms were clean and comfy but dated. Cosmo hotel needs to work on their first impression. It wouldnt take a lot to make the reception not look like a dive
Menginap 3 malam pada bulan November 2023
Tanggapan dari Cosmo Hotel pada tanggal 6 Des 2023
Dear Lisa, Thank you for taking the time to review your recent stay with us. Please be assured that the cleanliness issue was definitely an occasional case. As cleanliness remains one of our top priorities, our team will look into the matter seriously to avoid the same from happening again. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

6/10 Cukup Baik

Allen

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 5 malam pada bulan November 2023
Tanggapan dari Cosmo Hotel pada tanggal 16 Nov 2023
Dear Allen, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

8/10 Bagus

Walter

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The staff and overall customer service is very good, but the building and some of the rooms are VERY dated. Would advise seeing the room first before settling in. That being said, the staff went above and beyond to make the stay was a good one. Great customer servicing!
Menginap 5 malam pada bulan November 2023
Tanggapan dari Cosmo Hotel pada tanggal 14 Nov 2023
Dear Walter, Thank you for your positive feedback about our staff and overall customer service. We appreciate your kind words and are glad to hear that our team went above and beyond to ensure your stay was a good one. We take note of your comments and will continue to make improvements to enhance the guest experience. We look forward to welcoming you back in the future.

4/10 Buruk

MIYU

Menginap 1 malam pada bulan November 2023
Tanggapan dari Cosmo Hotel pada tanggal 10 Nov 2023
Dear Miyu, Thank yoo for your rating. We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

4/10 Buruk

menashe

Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Cosmo Hotel pada tanggal 10 Nov 2023
Dear Menashe, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

8/10 Bagus

SURENDRA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Cosmo Hotel pada tanggal 7 Nov 2023
Dear Surendra, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

4/10 Buruk

Graeme

Traveler bisnis
Tidak Disukai: Staf & layanan, kenyamanan kamar
not next time
not a good hotel ... breakfeast was worst than a cheap airline , no restaurants near hotel , staff overall could not speak english , not easy to get taxis
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Cosmo Hotel pada tanggal 7 Nov 2023
Dear Graeme, We regret to hear that your stay did not meet your expectation this time. Your comments on breakfast and hotel staff have been well noted and reflected to the concerned department for continuous improvement. Please rest assured that we will reinforce our staff training to ensure courteous and friendly service is extended to our guests at all times. In the future we will continue to improve our services and offerings to provide a better stay experience for our guests. Thank you again for visiting Cosmo Hotel Hong Kong.

6/10 Cukup Baik

FILIPE

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Sad
I've been coming to this hotel since 2015. It has not been well maintained. Carpets are dirty and unkempt. the room was adequate but not cleaned properly - greasy surfaces, dirty carpets, dirty bathroom fixtures, room not cleaned on 2 mornings out of 3???. No effort made to lay out the resto on the G/F even if it remains closed after COVID. Very sad.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Cosmo Hotel pada tanggal 27 Okt 2023
Dear Filipe, We regret to hear that your stay did not meet your expectation this time. Please be assured that the cleanliness issues were definitely an occasional case. Room cleanliness remains one of our top priorities, our team will look into the matter seriously to avoid the same from happening again. At Cosmo Hotel, we are committed to protecting the environment and have been striving to encourage our guests to do the same, by opting out of daily housekeeping service to save on water and energy. If you require same-day room cleaning service, simply hang the green door sign provided outside your door in the morning. ) In the future we will continue to review and improve our services and offerings to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong

10/10 Sangat Bagus

Kazuki

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Cosmo Hotel pada tanggal 14 Nov 2023
Dear Kazuki, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

6/10 Cukup Baik

Joon

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
생각보다 깔끔하고 고급스럽지는 않아요
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Cosmo Hotel pada tanggal 24 Okt 2023
Dear Joon, Thank you for your review. We regret to hear that your stay did not meet your expectation this time. Your feedback has been reflected to the concerned department for continuous improvement. In the future we will continue to review and enhance our services and facilities to ensure everyone a wonderful stay experience. Thank you once again for visiting Cosmo Hotel Hong Kong

4/10 Buruk

RYO

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Cosmo Hotel pada tanggal 24 Okt 2023
Dear Ryo, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. In the future we will continue to improve our services and offerings to provide a better stay experience for our guests. Thank you again for visiting Cosmo Hotel Hong Kong.

10/10 Sangat Bagus

Lorna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the staff how they approach and also some of staff specially in front desk are very understanding and very nice.keep it up
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Cosmo Hotel pada tanggal 17 Okt 2023
Dear Lorna, Thank you for your great comments. We are glad to hear that you enjoyed your stay with us. We will definitely pass your kind words to our team to keep them motivated. In the future we will continue delivering the best possible stay experience to all our guests. We look forward to welcome you back to hotel soon.

8/10 Bagus

Linda

Bepergian bersama teman
Disukai: Staf & layanan
Staff service was good. Shuttle service was good and on time. Restaurant was under renovation at the time of my stay, hotel provided breakfast box each day but the food was average. Bathroom probably needs upgrade and there should be a mirror somewhere in the room for make-up purposes for the ladies.
Menginap 11 malam pada bulan September 2023
Tanggapan dari Cosmo Hotel pada tanggal 16 Okt 2023
Dear Linda, Thank you for your review. We are delighted to hear that you had a great stay with us. Your feedback on the breakfast and bathroom facilities are well noted and reflected to the concerned department for continuous improvement. In the future we will continue striving our best to deliver a wonderful stay experience to all our guests. We hope to welcome you back to our hotel soon.

8/10 Bagus

Mohammed Azam

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Cosmo Hotel pada tanggal 3 Okt 2023
Dear Mohammed,Thank you for your rating. We are delighted to learn that you enjoyed your stay with us. In the future we will continue to deliver delightful stay experience to our guests, we look forward to welcoming you back to our hotel soon.

6/10 Cukup Baik

Katarzyna

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Could not reach the hotel prior to arrival to I for of other guests different arrival time which made the check in a pain for them. Asked for the reception to call a taxi for me when checking out and was told no. There’s absolutely zero customer service and the hotel is pretty old, in a bad need of an update.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Cosmo Hotel pada tanggal 26 Sep 2023
Dear Katarzyna, We regret to hear that your stay did not meet your expectation this time. We would like to assure you that the service you encountered was definitely not the kind of service we strive to provide to our guests. The concerned staff has been reminded and training will be reinforced towards all front line teams to prevent similar incidents from happening again. Thank you for staying at Cosmo Hotel Hong Kong. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us.

10/10 Sangat Bagus

paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
we had a comfortable and joyful stay / they gave me a high level room with beautiful view /all staffs all nice and polite /hotel location is closed to horse racing course haha
Menginap 7 malam pada bulan September 2023
Tanggapan dari Cosmo Hotel pada tanggal 25 Sep 2023
Dear Paul, Thank you very much for your great comments. We are truly happy to know that you had a delightful stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Bagus

Winnie

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Convenient Location
All the staff at Cosmo hotel are friendly, they provide excellent services. Hotel provides convenient free breakfast box with good quality food. Personally I think the whole building needs renovation.
Menginap 12 malam pada bulan September 2023
Tanggapan dari Cosmo Hotel pada tanggal 25 Sep 2023
Dear Winnie, Thank you very much for your great comments. We are truly happy to know that you had a delightful stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 Cukup Baik

Shiori

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023
Tanggapan dari Cosmo Hotel pada tanggal 16 Okt 2023
Dear Shiori, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

8/10 Bagus

Johnny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not that bad
Menginap 5 malam pada bulan September 2023
Tanggapan dari Cosmo Hotel pada tanggal 22 Sep 2023
Dear Johnny, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the near future.

2/10 Sangat Buruk

Sophia

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was very very tiny also bathroom. Room smells Not worth it £900 for 4 days i never ever go back that COSMO HoTel
Menginap 6 malam pada bulan September 2023
Tanggapan dari Cosmo Hotel pada tanggal 18 Sep 2023
Dear Sophia, We regret to hear that your stay did not meet your expectation this time. We really hope you had the chance to bring the room condition issue to our attention on the spot, so that our teams can follow-up promptly. On your next visit, you are recommended to try out our other room types with size up to 83 sq. m for more comfortable stay. Thank you for staying at Cosmo Hotel Hong Kong. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us.

6/10 Cukup Baik

Man Fai

Disukai: Staf & layanan
價錢相宜
房間整潔
Menginap 1 malam pada bulan September 2023
Tanggapan dari Cosmo Hotel pada tanggal 18 Sep 2023
親愛的Man Fai: 感謝您的意見。我們很高興您於香港麗悅酒店有個舒適的住宿。我們期待將來可歡迎您和家人好友再次入住,享受更愜意舒適的酒店住宿體驗。謝謝。

8/10 Bagus

Andrea

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to Wan Chai MTR station
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Cosmo Hotel pada tanggal 4 Sep 2023
Dear Andrea, Thank you for your comment. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Bagus

Matthew

Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Cosmo Hotel pada tanggal 18 Sep 2023
Dear Matthew, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

6/10 Cukup Baik

Yin

Disukai: Kebersihan, fasilitas
Other hotel that I stayed before… shampoo and conditioner body wash stuff like that had a silver seal under the cap… so people definitely know is new… but at cosmo, objects aren’t??? So that’s kinda awkward!!!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Cosmo Hotel pada tanggal 29 Agu 2023
Dear Yin, Thank you for taking the time to review your recent stay with us. Your comment on bathroom amenities has been well noted and reflected to the concerned department for continuous improvement. Thank you for staying at Cosmo Hotel Hong Kong. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us.

8/10 Bagus

HIROYUKI, Koto

Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Cosmo Hotel pada tanggal 18 Sep 2023
Dear Hiroyuki, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

8/10 Bagus

Candy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 9 malam pada bulan Agustus 2023
Tanggapan dari Cosmo Hotel pada tanggal 28 Agu 2023
Dear Candy, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

10/10 Sangat Bagus

roland

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Cosmo Hotel pada tanggal 22 Agu 2023
Dear Roland, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

4/10 Buruk

RINA

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Cosmo Hotel pada tanggal 22 Agu 2023
Dear Rina, We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. Thank you for staying at Cosmo Hotel Hong Kong. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us.