Eksterior

Ulasan untuk Holiday Inn Express Jakarta Matraman, an IHG Hotel

3.5 out of 5

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 37 dari 62 ulasan" "
Penilaian 8 - Bagus. 19 dari 62 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 62 ulasan" "
Penilaian 4 - Buruk. 3 dari 62 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 62 ulasan" "

8,8/10

Kebersihan

9,2/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Motaz

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari ovie hana pada tanggal 4 Des 2023
Dear Motaz,Thank you for your recent stay with Holiday Inn Express Jakarta Matraman.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards.Ovie HanaPR & Marcomm Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room is good, breakfast variety and cleanliness can be improved
Menginap 3 malam pada bulan September 2020
Tanggapan dari Hendy pada tanggal 17 Sep 2020
Thank you for staying with us! We appreciate your kind comment regarding our room and breakfast. We would hope to serve you again soon! Regards, Suhendy

4/10 Buruk

Yasuhiko

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
朝食が美味しく無い 特にコーヒーマシーンが酷くインスタントコーヒー以下レベルのコーヒーが出てくる
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ovie Hana pada tanggal 14 Mar 2024
Dear valued guest,Thank you for staying at Holiday Inn Express Jakarta Matraman and for the reviews given in connection with your experience. It is regrettable that you have not had a perfect stay and we appreciate the input that you provide so that it can be a reference for us to improve our shortcomings and also improve the quality of our services. We hope that we still have the opportunity to serve you again and provide a more perfect stay experience.Regards.Ovie HanaPR & Marcomm Manager

10/10 Sangat Bagus

Marco

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Assim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Top 100% top
Top juste un peut loin du centre ville mais ya une station de train pas très loin pour les train entre city, aussi le train urbain juste en face Le manger été au top Par contre je n'arrive pas a ajouté des photo avec le site
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ovie Hana pada tanggal 4 Des 2023
Dear Assim,Thank you for your recent stay with Holiday Inn Express Jakarta Matraman.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn Express Jakarta Matraman and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

8/10 Bagus

Patrick

Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Ovie Hana pada tanggal 4 Des 2023
Dear Patrick,Thank you for your recent stay with Holiday Inn Express Jakarta Matraman.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards.Ovie HanaPR & Marcomm Manager

10/10 Sangat Bagus

Lhien

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great central hotel with amazing staff, breakfast and clean.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari ovie hana pada tanggal 4 Des 2023
Dear Lhien,Thank you for your recent stay with Holiday Inn Express Jakarta Matraman.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards.Ovie HanaPR & Marcomm Manager

8/10 Bagus

chun

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari ovie hana pada tanggal 4 Des 2023
Dear chun,Thank you for your recent stay with Holiday Inn Express Jakarta Matraman.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards.Ovie HanaPR & Marcomm Manager

10/10 Sangat Bagus

dongwoong

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

IAN YK

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Matraman, CGK
Regularly conduct pest control in the room. A restaurant with UV trap/ mosquito near the food serving area will be good.
Menginap 3 malam pada bulan Agustus 2023

4/10 Buruk

Bahal

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
You get what you pay ;)
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Malcolm

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just what you expect from Holiday Inn
Menginap 4 malam pada bulan Juni 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful experience! A modern hotel with incredible good staff, nice and delicious breakfast, super clean, very nice wifi to work. Love it!
Menginap 7 malam pada bulan Februari 2023

4/10 Buruk

justin, rancho cucamonga

Tidak Disukai: Kebersihan
Not good location Not good Coffee machine in buffet Coffee also not good Buffet is ok
Menginap 2 malam pada bulan Februari 2023

8/10 Bagus

Khaled

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Praktisch
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Ovie Hana pada tanggal 3 Feb 2023
Dear, Our Valued GuestWe glad to know that you enjoyed your stay with us by giving 5 stars at Google review. Thank you for staying with Holiday Inn & Suites Jakarta Gajah MadaWe look forward to welcoming you back soon.Best Regards, Ovie Hana PR & Marketing Communications Manager

10/10 Sangat Bagus

Remco

Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Ovie Hana pada tanggal 3 Feb 2023
Dear our valued guest, We glad to know that you enjoyed your stay with us by giving 5 stars at Google review. Thank you for staying with Holiday Inn & Suites Jakarta Gajah MadaWe look forward to welcoming you back soon.Best Regards, Ovie Hana PR & Marketing Communications Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Ovie Hana pada tanggal 3 Feb 2023
Dear, Our Valued GuestWe glad to know that you enjoyed your stay with us by giving 5 stars at Google review. Thank you for staying with Holiday Inn & Suites Jakarta Gajah MadaWe look forward to welcoming you back soon.Best Regards, Ovie Hana PR & Marketing Communications Manager

10/10 Sangat Bagus

Mohamad

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very nice

8/10 Bagus

Mesker, Miami

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good location and good service
Menginap 2 malam pada bulan September 2022

2/10 Sangat Buruk

Kasim

Menginap 5 malam pada bulan September 2022

8/10 Bagus

H Serdar

Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Rafael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
O Hotel é ótimo! Os quartos são pequenos, mas é bem funcional. Tinha uma atendente (Acho que o nome era NIA) muito prestativa que nos ajudou muito, escrevia o que queríamos falar em indonésio para conseguirmos nos comunicar com as pessoas que não falavam em inglês. Não achamos a localização maravilhosa, mas como andamos de grabe o tempo inteiro, não fez tanta diferença.
Menginap 3 malam pada bulan Juli 2022

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New hotel. Breakfast buffet. Excellent choice.
Menginap 1 malam pada bulan November 2021

6/10 Cukup Baik

CRAIG

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
OK just OK
This property was OK, wifi good, staff were ok given they were working under Covid restrictions.
Menginap 7 malam pada bulan Agustus 2020
Tanggapan dari Hendy pada tanggal 17 Sep 2020
Thank you for staying with us! We appreciate your positive comment regarding our property in the midst of the situation. We hope to serve you again ! Regards, Suhendy

10/10 Sangat Bagus

Muhammad Fikri

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2020
Tanggapan dari Hendy pada tanggal 17 Sep 2020
Thank you for staying with us! We appreciate your positive review on hotels.com. We hope we can serve you again soon! Regards, Suhendy

8/10 Bagus

Yung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Suhendy pada tanggal 25 Feb 2020
Dear Yung, thank you for your positive feedback on hotels.com! We always appreciate our guest review so we can keep track on our service quality. We hope that we can serve you again soon! Regards, Suhendy

8/10 Bagus

candace

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel. Good breakfast.
I enjoy staying at Holiday Inn Express around the world because it is a brand and hotel I trust.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Suhendy pada tanggal 4 Feb 2020
Dear Candace, thank you for sharing your positive experience on hotels.com review site! We are really glad that you had a great time staying in our hotel during your visit to Jakarta. We are also happy to hear that you trust our hotel as a brand. We look forward to have you again during your next visit to Jakarta! Regards, Suhendy

10/10 Sangat Bagus

Joonas

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Suhendy pada tanggal 23 Jan 2020
Dear Joonas, thank you for your positive review! We always valued our guest feedback to always improve our service towards every guest. We'd love to have you again soon on your next visit to Jakarta. Regards, Suhendy Lie

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Suhendy pada tanggal 16 Des 2019
Dear guest, thank you for taking the time to share your positive experience on hotels.com. We hope that we can serve you again soon! Regards, Suhendy

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
The Breakfast was excellent , best I’ve had in Jakarta, the staff very helpful
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Suhendy pada tanggal 16 Des 2019
Dear guest, thank you for your positive review on expedia! We are glad to hear you had a pleasant stay. We hope we can serve you again on your next visit to jakarta! Regards, Suhendy

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, fasilitas
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Suhendy pada tanggal 9 Des 2019
Dear Guest, We are sorry to hear that your stay didn't meet your expectation! please let us know If there is anything that we can do to make your next stay better. Regards, Suhendy

10/10 Sangat Bagus

VERNICASTER

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Put more traditional Indonesia food for breakfast menu selections...
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Suhendy pada tanggal 6 Des 2019
Hi Vernicaster! Thank you for taking the time for writing this review on Expedia! We are glad that our rooms and services met your expectation. Regarding the variety of traditional indonesian food for breakfast, we have scheduled different menus for breakfast selections every day so hopefully you can come back again on your next visit to jakarta! Regards, Suhendy

10/10 Sangat Bagus

DVPJ-F.Gürsan, Berlin

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
kleine Zimmer von 18m aber völlig ausreichend .sehr sauber und schnelles Internet verfügbar
Menginap 8 malam pada bulan November 2019
Tanggapan dari Suhendy pada tanggal 6 Des 2019
Thank you for sharing your pleasant experience on Expedia! We are very happy that our service and rooms were pleasing. We hope that we can have you again soon! Regards, Suhendy

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Schnelles Internet, sehr freundliches Personal , Sehr gepflegt , gute Aussicht aus dem Zimmer auf Skylines
Menginap 7 malam pada bulan Oktober 2019
Tanggapan dari Suhendy pada tanggal 6 Nov 2019
Dear Guest, thank you for your positive review on expedia! we are glad that you had a pleasant stay during your visit to jakarta. We hope that we can see you again soon! Regards, Suhendy

10/10 Sangat Bagus

Marthen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place and room are clean
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Suhendy pada tanggal 21 Okt 2019
Dear 'Marthen' thank you for your positive review on hotels.com! We appreciate that you had a pleasant stay. we hope that we can have you here again soon! Regards, Suhendy

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Personal trip
The visit is for personal trip, the hotel is a new one with excellent breakfast. The hotel is full due to several groups, unfortunately because of it, it is a bit noisy from the other guests, but the staff is very helpful trying to solve the problem. I would recommend this hotel.
Menginap 10 malam pada bulan September 2019
Tanggapan dari Suhendy pada tanggal 2 Okt 2019
Hello, thank you for your kind positive comment regarding your stay in holiday inn express jakarta matraman! firstly we would like to apologize about the inconvenience of the noise you experienced during your stay. However we are glad that our staff were eager to always help you in time your needs. Once again thank you for staying with us and we are looking forward having you again soon !

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019
Tanggapan dari Suhendy pada tanggal 24 Sep 2019
dear guest, thank you for your kind comment regarding your experience in our property. we are hoping to be able to serve you again in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super courteous staff.. bravo!
Menginap 2 malam pada bulan September 2019
Tanggapan dari Suhendy pada tanggal 20 Sep 2019
Dear guest, thank you for the comment regarding our staff & service. we always strive to give our staff the best service. we are looking forward to have you again soon!

8/10 Bagus

Kadola, Singapore

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is new and well kept. Staffs are very friendly and helpful.
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Suhendy pada tanggal 4 Sep 2019
Hi Kadola, thank you for your positive comment regarding our property and staff! We always strive to give our guest the best service and experience during the stay. We are looking forward to have you back in the future. Regards, Suhendy

10/10 Sangat Bagus

Felix

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Value for money
Place is very clean and new and staffs are very nice. 2 nights for US$75 really Value for money. Breakfast is not so worth it.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Suhendy pada tanggal 2 Sep 2019
Hi Felix, thank you for your compliment on our staff and property. We take your feedback on our breakfast as we are always trying to improve our quality every day. We hope that we can see you again in the future. Regards, Suhendy

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Suhendy pada tanggal 26 Agu 2019
Thank you for staying with us!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the staff wre very friendly and nothing was to much for them to organise when asked I would recommend this hotel to anyone going to Jakarta
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari Suhendy pada tanggal 13 Agu 2019
Dear Guest, thank you for your kind compliment! We are strive to always make our guest's stay more comfortable. we are hoping to see you back here soon!

8/10 Bagus

Rosita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We waren heel tevreden over de service van de hotel medewerkers. Top!
Menginap 5 malam pada bulan Juli 2019

10/10 Sangat Bagus

Jamois Éric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Priskilla Wanda pada tanggal 26 Jul 2019
Dear Mr. Eric, Thank you for giving us an excellent rating on Expedia. We look forward to welcoming you back to our hotel.

10/10 Sangat Bagus

Sungil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
When I visit Jakarta, I always choose here, there some reason, location was good for not to many traffic, staff too nice, clean specially shower head, I traveled many countries, so I tried many hotels even in Indonesia Jakarta and Surabaya, all hotels room was clean, but shower head always dirty..but here are all clean. specially, one day I need rental car with driver who can speak English urgently, it was not their job, but they try to contact many place and they book for me, more then two hours. The lady name of Miss. Puput and Mr. David. I could not make my trip without them. This hotel is the best entire Jakarta. So when I visit Jakarta I don't need to think I just book here. If I can choose point, I want give more then 10 really. I love to stay here.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Rakhmat Tri H Reservation Officer pada tanggal 8 Jul 2019
Dear Mr. Sungil Kim, Thank you for taking the time to share your review of Hotel Holiday Inn Express Jakarta Matraman. We are very happy to hear that you had a pleasant stay at Holiday Inn Express Jakarta Matraman. It was a pleasure to have you with us and We hope that we will have the opportunity to welcome you back to our hotel on your next visit. Regards

10/10 Sangat Bagus

Katherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place in a convenient location
The hotel is new, clean and smoke free. The staff are polite and helpful. The area is close to a lot of things and the bus stop is only 50 meters from the hotel. It is in quite a busy road but so is most of Jakarta.
Menginap 5 malam pada bulan Juni 2019
Tanggapan dari Rakhmat Tri H (Reservation Officer) pada tanggal 4 Jul 2019
Dear Ms. Katherine, Thank you for taking the time to share your review of Hotel Holiday Inn Express Jakarta Matraman. We are very happy to hear that you had a pleasant stay at Holiday Inn Express Jakarta Matraman. It was a pleasure to have you with us and We hope that we will have the opportunity to welcome you back to our hotel on your next visit. Regards

10/10 Sangat Bagus

K, Kerokoban (Bali)

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Räume weitesgehend schallisoliert. Für den Preis tolles und ausreichendes Frühstücksbuffet. Fernseher viele Internationale Kanäle aber sehr schlechte Bildqualität (in mindestens zwei Zimmern)
Menginap 2 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Rakhmat Tri H Reservation Officer pada tanggal 8 Jul 2019
Dear Anonymous, Thank you for taking the time to share your review of Hotel Holiday Inn Express Jakarta Matraman. We are very happy to hear that you had a pleasant stay at Holiday Inn Express Jakarta Matraman. It was a pleasure to have you with us and We hope that we will have the opportunity to welcome you back to our hotel on your next visit. Regards

10/10 Sangat Bagus

Sungil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Mei 2019
Tanggapan dari Priskilla Wanda pada tanggal 31 Mei 2019
Thank you for giving us a great rating based on your current stay with us. We look forward to having you again at Holiday Inn Express Jakarta Matraman.