Eksterior

Ulasan untuk Holiday Inn Express Jakarta Thamrin, an IHG Hotel

3.5 out of 5
Holiday Inn Express Jakarta Thamrin, an IHG Hotel
Jl Tanjung Karang No. 1, Jakarta, Jakarta

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 94 dari 364 ulasan" "
Penilaian 8 - Bagus. 174 dari 364 ulasan" "
Penilaian 6 - Cukup Baik. 70 dari 364 ulasan" "
Penilaian 4 - Buruk. 18 dari 364 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 364 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

6,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Sinta

Bepergian bersama keluarga
Disukai: Staf & layanan
Sarapannya tlg diperbaiki,tidak terlihat pelayan ,bbrp tempat makan kosong dan meja meja terlihat piring kotor. Perlatan makan juga kurang bersih.tq
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Salam, Tiara Sales & Marketing Department pada tanggal 17 Feb 2020
Yang Terhormat Bapak Ibu Sinta, Salam hangat dari Holiday Inn Express Jakarta Thamrin dan terima kasih sudah memilih hotel kami sebagai tempat tinggal anda selama di Jakarta. Kami sangat menghargai waktu anda untuk membagikan pengalaman selama tinggal di hotel kami dan kami sangat menyesal atas ketidaknyamanan yang disebabkan. Kami akan menjadikan saran bapak untuk membuat hotel kami lebih baik lagi dia masa yang akan datang. Kami akan pastikan untuk terus meningkatan pelayanan menjadi semakin baik lagi. Kami menanti kedatangan anda kembali untuk menginap di hotel kami. #Staysmart dengan Holiday Inn Express Jakarta Thamrin.

8/10 Bagus

Didiet Tri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Posisi strategis
Posisi strategis
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Linda pada tanggal 22 Jul 2019
Dear Mr. Didiet, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin. Regards,

6/10 Cukup Baik

Soleman

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2018

6/10 Cukup Baik

emiliani

Disukai: Kebersihan, staf & layanan
Akses ke hotel sulit, daerah macet

8/10 Bagus

Hendro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

JOHAN

kamarnya sempit
Tanggapan dari Erwin Adnan pada tanggal 23 Jul 2016
kepada Bapak Johan, Terima Kasih telah menginap Di Holiday Inn Express Jakarta Thamrin. Seluruh penilaian yang tamu berikan akan selalu menjadi bahan masukan bagi kami untuk meningkatkan kualitas dan mutu layanan yang lebih baik. Kami menantikan kunjungan bapak di lain hari. Salam hangat Erwin Adnan Holiday Inn Express Jakarta Thamrin

8/10 Bagus

Teddy, Bandung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap nyaman
Sangat terbantu dgn adanya hotel ini
Tanggapan dari Erwin Adnan pada tanggal 28 Jun 2016
Dear Bapak Teddy, Terima kasih atas waktunya memberikan feedback yang baik tentang kenyamanan menginap di Holiday Inn Express Jakarta Thamrin. Dan kami menunggu kedatangan bapak untuk menginap kembali di Holiday Inn Express Jakarta Thamrin. Salam Hangat Erwin Adnan Holiday Inn Express Jakarta Thamrin

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
recommended
Clean and neat
Tanggapan dari General Manager pada tanggal 7 Des 2016
Dear Guest, Thank you for your feedback regarding your stay at Holiday Inn Express Jakarta Thamrin. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the cleanliness. We are looking forward to welcoming you back to our hotel. Kind regards, Erwin

8/10 Bagus

Verya, Bandung

Disukai: Kebersihan, kenyamanan kamar
Lokasi strategis, dekat dengan shopping mall
Dekat sekali dengan Grand Indonesia.
Tanggapan dari General Manager pada tanggal 7 Des 2016
Dear Ibu Verya, Terima kasih atas penilain yang bagus mengenai Holiday Inn Express Jakarta Thamrin. Kami mengharapkan kedatangan ibu selanjutnya di kemudian hari. Terima kasih Erwin Adnan Revenue Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan

10/10 Sangat Bagus

Sasmito Aria Ratna, dumai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
strategis
lokasi sangat strategis, kamar sangat nyaman dan bersih.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan

6/10 Cukup Baik

Darwin, Medan

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Hotel yang dekat ke kedutaan.
Pengalaman saya, hotelnya cukup lumayan. Fasilitasnya yang agak kurang, misalnya sinyal wi-fi yang kurang kuat, AC kamar kurang dingin dan breakfastnya yang asal2 aja...

10/10 Sangat Bagus

Narudh

Menginap 1 malam pada bulan Desember 2022

2/10 Sangat Buruk

Yuki

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
部屋の照明がつかないあるいは点滅していた、カードキーがフロントの設定ミスで開かない、エレベーターのボタンが壊れたまま、ビッフェ朝食がなくなっても補充なし、朝食会場が空調効いてないので暑い、フロントが1名で電話しても出ない、など設備やオペレーションはとても悪かったので、次回は利用しません。 ロケーションは中心部で良かったです。
Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

Makoto

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
満足な点 エリア:とても便利な場所にあります。 残念だった点 バスルーム:清潔さがない。 トイレ:水の流れがよくない。 洗面台: 洗顔ができないサイズの洗面ボウル。 ↓ 「簡単な洗濯を。」と思っていましたが 出来ませんでした。
Menginap 2 malam pada bulan September 2022

2/10 Sangat Buruk

Raymond

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The hotel is in a good location, but the facility is in poor shape. There was a heavy smell of mildew in the room. The shower also allowed water to escape, which probably is why the carpet near the bathroom smelled terrible. Also, there was mold around the door and outside the hallway.
Menginap 3 malam pada bulan September 2022

6/10 Cukup Baik

Kadri

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2022

10/10 Sangat Bagus

NORIKO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
すたつの笑顔と清潔感のあるホテル
鉄道や地下鉄駅から近いです。グランドインドネシアも徒歩圏内。 ただ回りに飲食店やコンビニなどはないため、モール迄歩く事になります。だた屋台のフードは何件かあります。 朝食付なので6時から開けてくれるのでうれしいです。ビュフェ式ですが可もなく不可もなしです。インドネシア料理になります。朝からお肉付。パンもありますが3種のみ。
Menginap 5 malam pada bulan Agustus 2022

6/10 Cukup Baik

Ulrik

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Service minded staff - old and worn facilities
Positive: Staff very supportive and friendly- asked how thy may assist- great Negative: Hotel needs some refurbishment E.g carpets needs cleaning really bad, like ceilings needs to be painted Air condition smells and makes us think of bacterial air so this was turned off People friendly and service minded but hotel old - I will pay more and upgrade - won’t be there again
Menginap 2 malam pada bulan Juli 2022

8/10 Bagus

Richard

Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Mario

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Room it’s good , internet was fast and it’s loud outside because motorcycle
Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Edgard pada tanggal 14 Jun 2022
Dear Mario, First of all thank you for staying with us during your trip here in Central Jakarta. And, also thank you in taking the time to provide us with this wonderful feedback. We are delighted to hear that your room is good and that our internet is fast. We will surely pass this message to all of our team as this will surely means a lot for them. We are sad to hear that you were troubled by the sound of motorcycle coming from the streets in front of our hotels. We are now looking for a way to reduce this noise coming from the streets. All of us here are looking forward to welcome and serves you better in the near future. Best Regards, Edgard - General Manager

4/10 Buruk

tsai-sheng

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Edgard pada tanggal 7 Jun 2022
Dear Tsai-Sheng, First of all thank you for staying with us during your trip here in central Jakarta. And, thank you for taking the time to rate your experience here with us. We are sad to hear that the experience does not meet your expectation. Please be rest assured that propriate measurements and actions has been made to ensure the stay experience are met with all of our guests expectation. As our guests satisfaction has been and will always be our main concern. We do hope to be able to have the opportunity to welcome and serves you better in the near future. Best Regards, Edgard - General Manager

6/10 Cukup Baik

Takumi

Traveler bisnis
部屋の鍵が壊れていました。
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Edgard pada tanggal 14 Jun 2022
Dear Takumi, First of all thank you for staying with us during your trip here in Central Jakarta. And, thank you for taking the time to provide us with this constructive feedback. We do apologize that during your stay your room key does not working properly. Please be rest assured that appropriate action has been made to ensure that this issue will never happens again in the future. All of us here are continuously strive to provide our very best services to all of our guests. As we believe that all of our guests satisfaction has been and will always be our main concern. We are looking forward to be able to welcome and serves you better in the near future. Best Regards, Edgard - General Manager

8/10 Bagus

Takumi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Edgard pada tanggal 14 Jun 2022
Dear Takumi, First of all thank you for staying with us during your trip here in Central Jakarta. And, thank you for taking the time to provide us with this wonderful feedback. We are glad to hear that your stay experience has met your expectation. We will surely pass this message to all of our team as this will surely means a lot for them. All of us here are continuously strive to provide our very best services to all of our guests. As we believe that all of our guests satisfaction has been and will always be our main concern. We are looking forward to be able to welcome and serves you better in the near future. Best Regards, Edgard - General Manager

10/10 Sangat Bagus

Nani

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hôtel très sympa personnel a l'écoute et belle chambre vraiment agréable
Menginap 1 malam pada bulan April 2022
Tanggapan dari Edgard pada tanggal 18 Apr 2022
Dear Nani, First of all thank you for staying with us during your trip here in Central Jakarta. And, thank you for taking the time in providing us with these wonderful review. We are delighted to hear that your stay experience here with us has met your expectation. Starting with our staff who have been attentive throughout your stay and also our pleasant room. We will surely pass this message to our team as this will means a lot to them. All of us here are looking forward to welcome you back in the near future. Best Regards, Edgard - General Manager

10/10 Sangat Bagus

Takumi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフがフレンドリーで親切でした。
Menginap 1 malam pada bulan April 2022
Tanggapan dari Edgard pada tanggal 11 Apr 2022
Dear Takumi, First of all thank you for staying with us during your trip here in Central Jakarta. And also, thank you for taking the time to provide us with this wonderful feedback. It is good to hear that our staff has been friendly and helpful during your stay. We will surely pass this message to our staff as this will means a lot to them. All of us here are looking forward to welcome you back in the near future. Best Regards, Edgard - General Manager

8/10 Bagus

Takumi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
受付の方が非常に親切でした。
Menginap 1 malam pada bulan April 2022
Tanggapan dari Edgard pada tanggal 11 Apr 2022
Dear Takumi, First of all thank you for staying with us during your trip here in Central Jakarta. And also, thank you for taking the time to provide us with this wonderful feedback. It is good to hear that our staff at the front desk has been kind and accommodating in handling your arrival. We will surely pass this message to our front desk team as this will means a lot to them. All of us here are looking forward to welcome you back in the near future. Best Regards, Edgard - General Manager

10/10 Sangat Bagus

Amreta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenience meets good service and caring staff
Amazed and grateful by how the staff did their outmost to make my stay enjoyable, and that my needs were met within their service, despite the hotel's condition in current situation. Veggies-only option was always available for the breakfast, otherwise I could always request, which is appreciated. Flawless internet connection and my work was done. No restaurant at the hotel but it's 10 minutes walk to Grand Indonesia, a few minutes to the nearest MRT station (no worry if I need coffee and a little stretch), super convinience. My only complaint was that a group or family were placed in the rooms next to mine and they were so noisy despite my effort to let them know I was in my room working (thankfully it was on my last evening). When I come back I would request for a room in the quiet zone.
Menginap 1 malam pada bulan Juni 2020

8/10 Bagus

Traveler terverifikasi

Menginap 5 malam pada bulan Februari 2020
Tanggapan dari Reservations officer pada tanggal 7 Jun 2020
Dear our Value Guest, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin. Regards, Inke Sales & Marketing Department

4/10 Buruk

Dong hwa

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
창문이 없어서 냄새가심합니다
냄새가 너무심합니다 창문이 열리지않아요
Menginap 4 malam pada bulan Maret 2020
Tanggapan dari Slamet Widodo pada tanggal 8 Mar 2020
Dear Valued Guest, Greetings from Holiday Inn Express Jakarta Thamrin! Thank you very much for staying with us, sincerely apologize for the inconvenience that we have caused. I definitely will use your feedback to improve our service and address your points with the team. Your comment and suggestion is very useful for us to keep improving our services, as we are very happy to have you as our guest here. Again thank you very much and we look forward to welcoming you again to Holiday Inn Express Jakarta Thamrin. Warm Regards Slamet Widodo Hotel Manger

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Slamet Widodo pada tanggal 8 Mar 2020
Dear Our Valued Guest, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin. Warm Regards, Slamet Widodo Hotel Manager

10/10 Sangat Bagus

Su

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tasty breakfast though not much variety. Good value for money.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Slamet Widodo pada tanggal 8 Mar 2020
Dear Our Valued Guest, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We will make sure that we keep on improving to become even better. Tasty breakfast though not much variety. Good value for money. Well noted and will improve it. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin. Warm Regards, Slamet Widodo Hotel Manager

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The problem with this facility is that many things are broken or not working properly. It is one of the properties that is contributing to the diminution of the Holiday Inn brand.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Warm Regards Tiara Sales & Marketing Department pada tanggal 11 Feb 2020
.Dear Our Valued Guest Greetings from Holiday Inn Express Jakarta Thamrin! Thank you very much for staying with us, sincerely apologize for the inconvenience that we have caused. I definitely will use your feedback to improve our service and address your points with the team. Your comment and suggestion is very useful for us to keep improving our services, as we are very happy to have you as our guest here. Again thank you very much and we look forward to welcoming you again to Holiday Inn Express Jakarta Thamrin.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Tiara Sales & Marketing Department pada tanggal 11 Feb 2020
Dear Our Value Guest, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We do apologize for the inconvenience cause and will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin. Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
受付の方のサービスが非常に良かったです。
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Regards, Tiara Sales & Marketing Department pada tanggal 3 Feb 2020
Dear Our Value Guest, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We do apologize for the inconvenience cause and will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Like the soft and firm pillows. Dislike the breakfast. Good to have a variety of bread.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Regards, Tiara Sales & Marketing Department pada tanggal 3 Feb 2020
.Dear Our Value Guest, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We do apologize for the inconvenience cause and will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hotel is in the heart of all the attractions. The location is awesome. There is a FREE City Tour bus which starts at 9AM from Hotel Grand Hyatt which is only 3 blocks away. The Train line which runs from the Jakarta Airport is literally 500 meters away from you hotel. Also, there is a MRT line that is 200 meters away that is very clean and takes you to Blok M and some other places. Very location friendly place.
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Regards Tiara Sales & Marketing Department pada tanggal 27 Jan 2020
Dear Our Value Guest, Greetings from Holiday Inn Express Jakarta Thamrin ! Thank you for your wonderful review, we are thrilled that you enjoyed your stay with us. It is so great to read that you were happy with our central location and the way in which we try to make our guests feel special. We cannot wait to see you again in the future.

8/10 Bagus

syamsu

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Good location, excellent staff
Excellent staff, need to upgrade restaurant management
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Randy pada tanggal 26 Jan 2020
Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin. Regards, Randy Guest Service Leader

4/10 Buruk

Futoshi

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Randy pada tanggal 26 Jan 2020
Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin. Regards, Randy Guest Service Leader

8/10 Bagus

Iskhandar

Bepergian dalam rombongan
Disukai: Staf & layanan
Its close to shopping mall which make it easy to go shopping and have meals.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Tiara Sales & Marketing Departmen pada tanggal 21 Jan 2020
Dear Mr.Iskandar, Greetings from Holiday Inn Express Jakarta Thamrin ! Thank you for your wonderful review, we are thrilled that you enjoyed your stay with us. It is so great to read that you were happy with our central location and the way in which we try to make our guests feel special. We cannot wait to see you again in the future.

2/10 Sangat Buruk

selvadurai

Traveler bisnis
breakfast
no breakfast available, plate breakfast dirty and no restaurant available as mention in web page
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Tiara Sales & Marketing Department pada tanggal 7 Jan 2020
Dear Our Valued Guest, Greetings from Holiday Inn Express Jakarta Thamrin! Thank you very much for staying with us, sincerely apologize for the inconvenience that we have caused. I definitely will use your feedback to improve our service and address your points with the team. Your comment and suggestion is very useful for us to keep improving our services, as we are very happy to have you as our guest here. Again thank you very much and we look forward to welcoming you again to Holiday Inn Express Jakarta Thamrin. Warm Regards

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフが誰も笑顔で迎えてくれて、とても暖かい感じでした。 場所は中心地に近く、MRTの出口からもすぐだったので、便利でした。
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Regards, Tiara Sales & Marketing Department pada tanggal 24 Jan 2020
Dear Our Value Guest, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin.

4/10 Buruk

philip

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very smelly and dirty unfortunately
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Tiara, Sales & Marketing Department pada tanggal 18 Des 2019
Dear Mr. Philip, Greetings from Holiday Inn Express Jakarta Thamrin! Thank you very much for staying with us, sincerely apologize for the inconvenience that we have caused. I definitely will use your feedback to improve our service and address your points with the team. Your comment and suggestion is very useful for us to keep improving our services, as we are very happy to have you as our guest here. Again thank you very much and we look forward to welcoming you again to Holiday Inn Express Jakarta Thamrin.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its near to the malls and can easily walk there
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Regards Tiara Sales & Marketing Department pada tanggal 17 Des 2019
Dear our value guest, Greetings from Holiday Inn Express Jakarta Thamrin ! Thank you for your wonderful review, we are thrilled that you enjoyed your stay with us. It is so great to read that you were happy with our central location and the way in which we try to make our guests feel special. We cannot wait to see you again in the future. Regards Tiara Sales & Marketing Department

8/10 Bagus

Patrick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was very well positioned, clean and the staff service was fine.
Menginap 7 malam pada bulan November 2019
Tanggapan dari Regards, Tiara Sales & Marketing Department pada tanggal 9 Des 2019
Dear Mr.Patrick Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin.

6/10 Cukup Baik

Matsuzawa

Menginap 3 malam pada bulan November 2019

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
朝食付きだが、ジュースは粉末を水で溶いてもの 皿、カップは補充されず 要求しても用意に時間かかる 夜はホテルに食事提供機能無し
Menginap 2 malam pada bulan November 2019
Tanggapan dari Tiara Sales & Marketing Department pada tanggal 2 Des 2019
Dear Our Valued Guest Greetings from Holiday Inn Express Jakarta Thamrin! Thank you very much for staying with us, sincerely apologize for the inconvenience that we have caused. I definitely will use your feedback to improve our service and address your points with the team. Your comment and suggestion is very useful for us to keep improving our services, as we are very happy to have you as our guest here. Again thank you very much and we look forward to welcoming you again to Holiday Inn Express Jakarta Thamrin.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2019
Tanggapan dari Tiara Sales & Marketing Department pada tanggal 26 Nov 2019
Dear Our Value Guest, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin.

8/10 Bagus

NOBUYUKI

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2019
Tanggapan dari Tiara Sales & Marketing Department pada tanggal 22 Nov 2019
Dear Mr, Nobuyuki, Greetings from Holiday Inn Express Jakarta Thamrin and thank you for choosing our hotel as your recent stay while in Jakarta! We’re really appreciate your time to share your valuable feedback about your stay and experience. We glad to know that you're satisfied with the service and facilities provide by our team. We will make sure that we keep on improving to become even better. We are looking forward to welcoming you back to stay with us. #StaySmart with Holiday Inn Express Jakarta Thamrin. Regards,