Restoran

Ulasan untuk ibis Jakarta Arcadia

3 out of 5
ibis Jakarta Arcadia
Jalan K.H. Wahid Hasyim 114, Jakarta, Jakarta

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 56 dari 279 ulasan" "
Penilaian 8 - Bagus. 124 dari 279 ulasan" "
Penilaian 6 - Cukup Baik. 73 dari 279 ulasan" "
Penilaian 4 - Buruk. 19 dari 279 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 279 ulasan" "

7,6/10

Kebersihan

7,8/10

Staf & layanan

7,0/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

dwi rahmad

8/10 Bagus

beny, surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
lokasi di pusat kota
nyaman,bersih walau kamar tdk terlalu besar

6/10 Cukup Baik

Eka Arief, Tembilahan

saya lebih menyukai ibis yg satu lagi, di depan ny
Saya tidak menyukai area kamar mandi nya yg terkesan kurang perawatan. Wastafel nya terdapat banyak noda yg melengket. Dinding kamar mandi juga terkesan sdh lama dan kurang bersih.
Tanggapan dari General Manager pada tanggal 3 Jan 2015
Dear Valued Guest, Thank you very much for sharing your comments. Our Chief Engineer has taken all necessaries actions to fix the bathroom in the entire hotel. i sincerely hope that this experience will not impair your confidence in the Ibis network. Thanks again. Very best regards, Cyril Mas

4/10 Buruk

DANNY

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The shower drain and sink drain do not drain at all. The A/C unit leask water all night. I had to sleep with the water dropping sound all night long. The bed sheet had stains. The stain was facing up the ceiling thus it should have been noticed by the staff but they did not change it.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Suryo pada tanggal 15 Feb 2024
Dear Mr Danny, Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

8/10 Bagus

Peter

Disukai: Kebersihan
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Suryo pada tanggal 5 Feb 2024
Dear Peter, We very much appreciate your comments regarding your stay at the Hotel Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

10/10 Sangat Bagus

Sumardi, Stillwater

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Suryo Wibowo pada tanggal 15 Jan 2024
Dear Mr. Sumardi,Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

4/10 Buruk

TOSHIKAZU

Menginap 3 malam pada bulan November 2023
Tanggapan dari Suryo pada tanggal 16 Nov 2023
Dear Mr. Toshikazu,Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

6/10 Cukup Baik

Grant

Disukai: Staf & layanan
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Suryo Wibowo pada tanggal 28 Agu 2023
Dear Grant, Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

10/10 Sangat Bagus

Abdulssalm

Menginap 3 malam pada bulan Mei 2023
Tanggapan dari moko pada tanggal 29 Mei 2023
Dear Mr. Abdulssalm, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 Bagus

KENICHI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari moko pada tanggal 29 Mei 2023
Dear Mr. Kenichi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

6/10 Cukup Baik

KAZUMASA

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
6人で6部屋使いましたが、ほとんどの部屋でお湯が出ません。シャワーは毎回水でした。 また、ドライヤーが動かない部屋、無い部屋、冷蔵庫が動かないなど、欠陥が多い部屋が多いです。部屋を延長し、そのときに支払いをしましたが、帰りにもう一度請求されました。先に支払ったと説明し支払いを逃れましたが、言葉がしゃべれない人や押しに弱い人は二度と払わせるので気をつけてください。
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari moko pada tanggal 19 Mei 2023
Dear Mr. Kazumasa,Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 Bagus

Masako

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari moko pada tanggal 25 Apr 2023
Dear Mrs, Masako Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ari Anjasmoko - Reservation Supervisor

10/10 Sangat Bagus

Rasmus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bra och lyxigt
Bra ställe och bra läge 😀
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari moko pada tanggal 4 Apr 2023
Dear Mr. Rasmus,We very much appreciate your comments regarding your stay at the Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ari Anjasmoko - Reservation Supervisor

6/10 Cukup Baik

L.J.

Menginap 3 malam pada bulan Maret 2023
Tanggapan dari moko pada tanggal 8 Mar 2023
Dear Mr. L.J Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 Bagus

Pooya

Disukai: Staf & layanan, fasilitas
Location is the main key to this hotel. Customer service and breakfast also adds up. The hotel has some age in it and a renovation would make it even better and pleasing to the customers eyes. Location is good as it is close to indonesia monument and other places such as grand indoensia shopping mall complex.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Ari Anjasmoko pada tanggal 6 Feb 2023
Dear Ms. Pooya, Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

6/10 Cukup Baik

Fabio

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
we found hair on the bed and pillows, so possibly the bedding had not been changed from the previous guest
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Ari Anjasmoko pada tanggal 6 Feb 2023
Dear Mr. Fabio Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

2/10 Sangat Buruk

KHALED

Menginap 2 malam pada bulan Januari 2023
Tanggapan dari moko pada tanggal 15 Feb 2023
Dear Mr. Khaleed Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

2/10 Sangat Buruk

CHIEH-HSIUNG

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari moko pada tanggal 15 Feb 2023
Dear Mr. Chieh Hsiung, Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

10/10 Sangat Bagus

Randall, Tonasket

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
If you have stayed at an Ibis, you know what to expect, and this place delivers the Ibis experience. Of course, this is Southeast Asia, so it delivers a bit more. There is an on-call massage service based in the hotel. Depending on how far you flew to get to Jakarta, a massage might sound like a nice idea, or it might sound like exactly what the doctor ordered. Restaurant is breakfast only, and is good.
Tanggapan dari MOKO pada tanggal 15 Feb 2023
Dear Mr. Randall,We very much appreciate your comments regarding your stay at the Ibis Arcadia.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ari Anjasmoko - reservation Supervisor

6/10 Cukup Baik

Kazumitsu

Tanggapan dari moko pada tanggal 13 Mar 2023
Dear Mr. Kazumitsu,Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

10/10 Sangat Bagus

Ishak

Disukai: Kebersihan, staf & layanan
Tanggapan dari moko pada tanggal 13 Mar 2023
Dear Mr. Ishak,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 Bagus

Hashimah Binti

Menginap 3 malam pada bulan Desember 2022

4/10 Buruk

Yukiharu

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
価格から仕方ないが良くない
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Heydi pada tanggal 24 Okt 2022
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Heydi Ruhaedi - Front Office Manager

10/10 Sangat Bagus

Neil

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan September 2022

8/10 Bagus

Nadia Helene

Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Heydi pada tanggal 10 Agu 2022
Dear Mrs. Nadia, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

10/10 Sangat Bagus

E Kiern

Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Heydi pada tanggal 10 Agu 2022
Dear Mr. E. Kiern, Thank you for the grate rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

10/10 Sangat Bagus

Natasha

Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Heydi pada tanggal 7 Nov 2022
Dear Mrs. Natasha,Thank you for the 5 stars rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Heydi Ruhaedi - Front Office Manager

4/10 Buruk

Dessy

Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Heydi pada tanggal 1 Jul 2022
Dear Mrs. Dessy, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2022
Tanggapan dari Heydi pada tanggal 13 Jun 2022
Dear Mr. James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 Cukup Baik

Lazhar

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Doit se renover
1 - mouvais éclairage dans la chambre. Presque null. 2- abcense des sources électrique extrat pour Laptop ou bien Mobile. 3- l'arazoire du salle de bain cassé doit être complètement changé. 4- salle de bain bizarre, la faillance et la cuvette du douche peinturé !!!???. 5- c'est un hôtel pas vraiment 3 étoiles comparant avec des autres dans la même gamme.
Menginap 5 malam pada bulan Maret 2022
Tanggapan dari Heydi pada tanggal 4 Apr 2022
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

10/10 Sangat Bagus

Kharisma

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good and great service
Menginap 2 malam pada bulan Februari 2022
Tanggapan dari Heydi pada tanggal 23 Feb 2022
Dear Mr. Kharisma, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 Cukup Baik

bibhu

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Rooms are old. Breakfast also not upto the mark. Staying alone for short days is Okay, Otherwise not recommended for family or business trip or long staying. City view looks beautiful.
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Heydi pada tanggal 29 Des 2021
Dear Ms. Zyzy Cha, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

8/10 Bagus

Anthony

Menginap 3 malam pada bulan November 2021
Tanggapan dari Heydi pada tanggal 29 Des 2021
Dear Mr. Anthony, Thank you for the 4 stars rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Value for money room in great area
Fantastic location, friendly service. Sound proof despite in good location. Limited front office staff so queue might be expected during check in time. Cleanliness could be improved and more maintanance will be great in bathroom area.
Menginap 1 malam pada bulan Oktober 2021

8/10 Bagus

FIRMAN

Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Heydi pada tanggal 8 Jul 2021
Dear Mr. Firman, Thank you for the 8 points rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2021
Tanggapan dari Heydi pada tanggal 8 Jul 2021
Dear Valued Guest, Thank you for taking the time to give your rating. We really appreciate it. Looking forward to seeing you at ibis Jakarta Arcadia soon! Please let us know about your future experiences. Sincerely, Heydi Ruhaedi - Front Office Manager

10/10 Sangat Bagus

Anthony

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
a long stay.
This property is perfectly located . Its very modern , clean and has excellent service.
Menginap 6 malam pada bulan Maret 2021
Tanggapan dari Heydi pada tanggal 31 Mar 2021
Dear Anthony, Thank you very much for your comments regarding your stay at Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heydi Front Office Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
設備不太好 水龍頭鬆鬆的 冷氣漏水 吹風機壞掉 但是跟櫃台反應都很熱心解決 所以整體還是不錯的
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Heydi pada tanggal 8 Jul 2021
Dear Valued Guest, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you at ibis Jakarta Arcadia soon! Please let us know about your future experiences. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
事前の期待ほどではないが、安いので概ね満足
総合的には大変安く宿泊できて満足しています。しかし、部屋のトイレの水が流れず、仕方なく足をあらうためのホースで無理やり流していました。この点は早急にチェックしていただきたいです。 部屋は一見、清潔でしたが、シャワーするところは若干年季が入ってきていました。スタッフの方には大変親切です。Wi-Fiの感度は良好でした。
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Heydi pada tanggal 8 Jul 2021
Dear Ms. Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel, centrally licated with a great staff.
Menginap 2 malam pada bulan November 2019
Tanggapan dari suryo pada tanggal 18 Des 2019
Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Near to almost everything, perfect location
Menginap 2 malam pada bulan November 2019
Tanggapan dari suryo pada tanggal 18 Des 2019
Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

8/10 Bagus

Jeffery, Kuala Lumpur

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall it was a good stay. Stayed for 3 nights and everything is very near to the hotel. Food/shopping/coffee etc.
Menginap 3 malam pada bulan November 2019
Tanggapan dari Suryo pada tanggal 13 Jan 2020
Dear Mr. Jeffrey, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

4/10 Buruk

MUNHO

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Suryo pada tanggal 13 Jan 2020
Dear MUNHO, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

10/10 Sangat Bagus

AlaskaBrad, Anchorage

Disukai: Staf & layanan, kondisi & fasilitas properti
Location is excellent. Close to bus stop, easy to travel North or South. Also, there is a lot to see and do within walking distance.
Menginap 17 malam pada bulan September 2019

8/10 Bagus

DONGWON

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
별로. Hard to say good hotel.
1.공항픽업 요청 했으나 회신 없었음. 2.호텔 주변 지저분함. 편의점과 커피전문점 가까이 있음. 3. 공공교통 이용이 불편한 위치. 4. 직원 친절 5. 옆방 수도 쓰는 소리 다들림. 6. 조건대비 가격비쌈. 7. 아침식사별로. 8. 후기 점수 높은것 ㅡ 정말 잘못됨.
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Ritaka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
安心できるホテル
とてもよい。
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Heri Lee pada tanggal 10 Sep 2019
Dear Ritaka, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our room only had one power socket, even though the room was for two people. This made it very difficult to charge our phones and use a laptop.
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Heri Lee pada tanggal 12 Sep 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

8/10 Bagus

Jeffrey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Clean but a bit old. Overall it’s not too bad cos the location is good
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Heri Lee pada tanggal 21 Agu 2019
Dear Jeffrey, We very much appreciate your comments regarding your stay at Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

10/10 Sangat Bagus

Jean-Francois

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très beau séjour à Jakarta!
Hôtel très bien situé, plusieurs restos autour, près des attractions à visiter (15 à 20 min de marche), excellent buffet pour déjeuner
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Heri Lee pada tanggal 22 Agu 2019
Cher Jean-François, Nous apprécions beaucoup vos commentaires concernant votre séjour à l'ibis Jakarta Arcadia. C'est toujours un plaisir de recevoir des commentaires positifs. Je partagerai vos commentaires avec notre équipe. Je suis persuadé que ces commentaires serviront d’encouragement à l’ensemble de notre personnel alors que nous nous efforçons d’améliorer continuellement la qualité de nos services. Merci encore d'avoir partagé votre expérience et espérons que votre prochaine visite sera aussi agréable que la précédente. Cordialement, Heri Lee Manager Front Office

4/10 Buruk

zouhair, Tunis

Bepergian bersama keluarga
Disukai: Staf & layanan
Rooms are very Small ans not functionnal. Very old equimpents
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Heri Lee pada tanggal 21 Agu 2019
Dear zouhair, Thank you for taking the time to tell us about your experience at Ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager