Eksterior

Ulasan untuk Mercure Jakarta Pantai Indah Kapuk

4 out of 5
Mercure Jakarta Pantai Indah Kapuk
Jalan Pantai Indah Kapuk Kamal, Jakarta

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 112 dari 255 ulasan" "
Penilaian 8 - Bagus. 98 dari 255 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 255 ulasan" "
Penilaian 4 - Buruk. 6 dari 255 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 255 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

7,8/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Eduard P

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Eduard P,Thank you for sharing your experience at Mercure Jakarta Pantai Indah Kapuk.Looking forward to your next visit!Best Regards,Mercure Jakarta Pantai Indah Kapuk

2/10 Sangat Buruk

Alfred

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Mercure Jakarta PIK Team pada tanggal 21 Sep 2022
Dear Alfred,Thank you so much for taking the time to share this review. We look forward to welcoming you again soon. We hope to welcome you back soon.

10/10 Sangat Bagus

Sandra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2021

10/10 Sangat Bagus

patricia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
sangat nyaman dan nyaman
Menginap 1 malam pada bulan Juli 2020

10/10 Sangat Bagus

Kendra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020

10/10 Sangat Bagus

sumy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2018

10/10 Sangat Bagus

Sylvia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel
layanan check in, check out lancar, hotel baru, strategis, nyaman
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari MercureJakartaPIK pada tanggal 5 Jul 2018
Dear Sylvia, Terima kasih untuk review dengan nilai sempurna ini. Senang membaca Anda menikmati layanan selama menginap saat check in dan check out dan juga kenyamanan hotel kami. Sampai jumpa lagi di kesempatan berikutnya. Salam, Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Kaneyalal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely property next to the mall, loved the staff who surprised my mom for her birthday with cake and singing! They also decorated the room. Forever grateful!
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Mizuki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For the location, it is convenient to move to central area and airport. Also, connected with PIK Avenue, you can enjoy shopping and having dishes.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 14 Apr 2024
Dear Mizuki,We are thankful for your compliments and will continue to enhance our High quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mercure Jakarta Pantai Indah Kapuk and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon.Kind regards

10/10 Sangat Bagus

Kazuyoshi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Guest Experience pada tanggal 16 Mar 2024
Dear Kazuyoshi,Thank you for your lovely feedback regarding your recent stay at Mercure Pantai Indah Kapuk. We are very thrilled to learn that you had an enjoyable stay with us.We look forward to welcoming you back in the hotel soon.Best Regards,Mercure Jakarta Pantai Indah Kapuk

4/10 Buruk

LIAN BIN

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Overall ok. Just that the toilet is not up to standard e.g. shower water flow/pressure low, heater adjustment is either too hot or too cold.. room lights are too dim for business travellers.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 4 Feb 2024
Dear Lian Bin,Thank you for your constructive feedback. First and foremost, please accept our sincere apologies for the shortcomings experienced during your stay with us.We always strive to improve our guest experience and do so through continuous service trainings and upgrades of our hotel facilities especially on your highlight concern, however it is only from these feedback that we can be better.Once again, thank you for taking the time to share this review.We value your feedback on your most recent visit to our establishment, and you can be sure that we will use it as a chance to improve how well we cater to all of our guests' needs.In the not-too-distant future, we hope to be able to warmly welcome you back and treat you to a genuine Mercure experience.RegardsMercure Jakarta Pantai Indah Kapuk

8/10 Bagus

Mizuki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 23 Jan 2024
Dear Mizuki,Thank you for sharing your review. Please accept our sincere apology for the unpleasant experience you encountered during your stay with us. We always strive to maintain our quality and your feedback is surely valuable for our improvement. The well-being of our guests is always our highest priority. We hope we would have the chance to welcoming you back and change your impression of our hotel. With Best Regards, Mercure Jakarta Pantai Indah Kapuk

2/10 Sangat Buruk

BYOUNG HAN

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 23 Jan 2024
Dear Byoung Han,Thank you for sharing your review. Please accept our sincere apology for the unpleasant experience you encountered during your stay with us. We always strive to maintain our quality and your feedback is surely valuable for our improvement. The well-being of our guests is always our highest priority. We hope we would have the chance to welcoming you back and change your impression of our hotel. With Best Regards, Mercure Jakarta Pantai Indah Kapuk

6/10 Cukup Baik

taeyung

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 23 Jan 2024
Dear Taeyung,Thank you for sharing your review. Please accept our sincere apology for the unpleasant experience you encountered during your stay with us. We always strive to maintain our quality and your feedback is surely valuable for our improvement. The well-being of our guests is always our highest priority. We hope we would have the chance to welcoming you back and change your impression of our hotel. With Best Regards, Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Clement Guillaume, Singapore

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was nicely design. Bed is very comfortable and allowed for good sleep to fully recharge. Location is great with only 20min drive to the airport and lots of food options around. Great breakfast buffet.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Des 2023
Dear Clement Guillaume,Thank you for taking the time to share your experience on your recent visit to Mercure Jakarta Pantai Indah Kapuk.We are glad to read that you had an amazing stay with us.Once again, we thank you for your feedback and look forward to welcoming you back to Mercure Jakarta Pantai Indah Kapuk in the not-too-distant future.Best RegardsMercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
With friends, we visited many restaurants and places in PIK 2. Very convenient location for my friends to transport my wife and I. Also, not far from airport.
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 16 Okt 2023
Dear John,Thank you for taking the time to share your experience at Mercure Jakarta Pantai Indah Kapuk. We are thrilled to hear you and your friends had a pleasant experience being located conveniently near PIK 2 and from the airport. We strive to provide our guests with the highest quality of service, and we appreciate you taking the time to recognize our efforts.Thank you again for your kind words. We look forward to welcoming you back soon!Sincerely, Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Roman

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Okt 2023
Dear Roman,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Mercure Jakarta Pantai Indah Kapuk

6/10 Cukup Baik

Chun-Wei

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Every bath towel feels like it has been used for a long time
Menginap 6 malam pada bulan September 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 16 Okt 2023
Dear Chun-Wei,Thank you for taking the time to review your stay with us at Mercure Jakarta Pantai Indah Kapuk. We appreciate your feedback and take any concerns seriously.At Mercure, we strive to provide the best hospitality experience to our guests by offering high-quality amenities and exceptional service. Our top priority is always ensuring that you have a comfortable stay with us. We are sorry that the quality of our bath towels fell short of expectations during your visit and we hope it did not cause too much inconvenience. We value your opinion, and we would love to hear about how we can improve your next stay. Please feel free to reach out to us anytime if there is anything else we can do for you. Sincerely, Mercure Jakarta Pantai Indah Kapuk

8/10 Bagus

hiromi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ジャカルタのごちゃごちゃした中で、静かで清潔。 飲食店も近隣に多い。
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Okt 2023
Dear Hiromi,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Mercure Jakarta Pantai Indah Kapuk

8/10 Bagus

SHU-MIN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Okt 2023
Dear Shu-MinThank you very much for taking the time to highlight and share your very much valued feedback in regard to your recent visit experience with us at Mercure Jakarta Pantai Indah Kapuk.It is always a pleasure to hear the positive feedback and we will be sharing your feedback with all of the team.Thank you again for taking the time to share your very much valued feedback and looking forward to welcoming you back again.See you very soon.Best regards,Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Diego

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Okt 2023
Dear Diego,Thank you very much for taking the time to highlight and share your very much valued feedback in regard to your recent visit experience with us at Mercure Jakarta Pantai Indah Kapuk.It is always a pleasure to hear the positive feedback and we will be sharing your feedback with all of the team.Thank you again for taking the time to share your very much valued feedback and looking forward to welcoming you back again.See you very soon.Best regards,Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Diego

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan September 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Okt 2023
Dear Diego,Thank you very much for taking the time to highlight and share your very much valued feedback in regard to your recent visit experience with us at Mercure Jakarta Pantai Indah Kapuk.It is always a pleasure to hear the positive feedback and we will be sharing your feedback with all of the team.Thank you again for taking the time to share your very much valued feedback and looking forward to welcoming you back again.See you very soon.Best regards,Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

CHIA-LING

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was perfect
Menginap 3 malam pada bulan September 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Okt 2023
Dear Chia-Ling,Thank you very much for taking the time to highlight and share your very much valued feedback in regard to your recent visit experience with us at Mercure Jakarta Pantai Indah Kapuk.We are grateful for your feedback and appreciate that you’ve given us this opportunity to improve our quality of services and facilities.Please be assured that guest satisfaction and safety remain our utmost priorities and we look forward to regaining your confidence in us on your next stay.Warm regardsMercure Jakarta Pantai Indah Kapuk

4/10 Buruk

suet yi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 10 Sep 2023
Dear Suet Yi,Thank you for taking the time to share your view.Please accepted our sincere apologies should any unpleasant experience you’ve encountered during your recent stay with us.However, we are unable to clarify anything since we are lacking in detail about your experience.We hope that you would give us another opportunity to welcome you again in a much more pleasant staying experience.RegardsMercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Sherri

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location not far from the airport with shopping & dining options in the mall.
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Sherri,Thank you for sharing your experience at Mercure Jakarta Pantai Indah Kapuk.Looking forward to your next visit!Best Regards,Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

NO NAME GIVEN

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear No Name Given,Thank you for sharing your experience at Mercure Jakarta Pantai Indah Kapuk.Looking forward to your next visit!Best Regards,Mercure Jakarta Pantai Indah Kapuk

6/10 Cukup Baik

Shamdas

Tidak Disukai: Staf & layanan
1night b4 our flight
Was a 1 night b4 our flight the nxt night. Find staff very unfriendly n not able to accommodate. Everything we ask was like no vry rudely. Breakfast was ok. Location ok as its near airport. Shopping mall n many svc shops around.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Shamdas,Thank you very much for posting a constructive feedback regarding your recent stay experience at Mercure Jakarta Pantai Indah Kapuk.It is our highest wish to extend an engaging service for our loyal guest and we apologies that this was not the case during your stay.We always strive to improve our guest experience and do so through continuous service trainings and upgrades of our hotel facilities especially on your highlight concern.It is our endeavor at all times to deliver the highest level of satisfaction and we hope you will consider giving us another chance so we can serve you better.Kind regardsMercure Jakarta Pantai Indah Kapuk

8/10 Bagus

JET

Menginap 28 malam pada bulan Juli 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Jet,Thank you for sharing your experience at Mercure Jakarta Pantai Indah Kapuk.Looking forward to your next visit!Best Regards,Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Geoff

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was convenient to the airport. Nice clean rooms and always very attentive staff. I always stay here when I'm in Jakarta
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Geoff,Thank you for taking the time to share your experience on your recent visit to Mercure Jakarta Pantai Indah Kapuk.We are glad to read that you had an amazing stay with us and particularly enjoyed the friendliness and services provided by our team members.Once again, we thank you for your feedback and look forward to welcoming you back to Mercure Jakarta Pantai Indah Kapuk in the not-too-distant future.Kind regardsMercure Jakarta Pantai Indah Kapuk

8/10 Bagus

Kelly

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Service
The room is clean. The front desk service is good but the restaurant service is yet to improve especially during breakfast time. Service crews are too little, a lot of tables not clean, and new customers cannot find their seat during breakfast time.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Jul 2023
Dear Kelly,Thank you for taking the time to share your constructive feedback on your recent visit.We are glad to hear that your stay was made enjoyable by our cleanliness in the room.On the other hand, sincere apologies for the unpleasant experience you’ve encountered during your breakfast time. Your feedback has been shared with the department concerned, so it won't happen again in your next visit.Please be assured that guest satisfaction and safety remain our utmost priorities and we look forward to regaining your confidence in us on your next stay.Warm regardsMercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Dave

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Dave,Thank you for giving us a wonderful rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Ken

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
つかれるお風呂は有れば尚良いけど・・・。
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Ken,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. First and foremost, please accept our sincere apologize for the comment highlighted.Rest assured, we are putting our effort in preventing future occurrences. We value your feedback on your most recent visit to our establishment, and you can be sure that we will use it as a chance to improve how well we cater to all of our guests' needs. In the not-too-distant future, we hope to be able to warmly welcome you back and treat you to a genuine Mercure experience. Sincerely, Mercure Jakarta Pantai Indah Kapuk

8/10 Bagus

Yu-Pin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay.
Comfortable stay overall. Decent breakfast. Gym needs better aircon.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Yu-Pin,Thank you for giving us a good star rating and your highlighted comment about the aircon GYM has been noted in our board.We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk

8/10 Bagus

francesco

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Der Fransesco,Thank you for giving us a good star rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk

8/10 Bagus

Aloysius

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Aloysius,Thank you for giving us a good star rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk

6/10 Cukup Baik

SHINICHI

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear SHINICHI,Thank you for sharing your feedback.First and foremost, please accept our sincere apologies for the shortcomings experience during your stay with us. Appreciate should you able to describe more about your experience as this is an opportunity for us to learn from this and become better in serving our guests each day.Once again, thank you for sharing this review.Best regardsMercure Jakarta Pantai Indah Kapuk

6/10 Cukup Baik

Suelynn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Suelynn,Thank you for sharing your feedback.First and foremost, please accept our sincere apologies for the shortcomings experience during your stay with us. Appreciate should you able to describe more about your experience as this is an opportunity for us to learn from this and become better in serving our guests each day.Once again, thank you for sharing this review.Best regardsMercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

chu

Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Chu,Thank you for giving us a wonderful rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk

8/10 Bagus

TEO

Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Teo,Thank you for giving us a good rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk

8/10 Bagus

Kai Yi

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Kai Yi,Thank you for giving us a good rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Sheng-chung

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Sheng-chungThank you for giving us a wonderful rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk

8/10 Bagus

ISAMU

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
空港から近いホテルらしいホテル
ショッピングモールにはホテルの1階からセキュリティーのある通路から繋がっていて、ユニクロ、H Mや高級食品スーパー並びに多くのフードコートが入っています。スカルノハッタ空港からはタクシーで10分程度の街の中心地にありますが、大通りは自動車が途切れなく走っていて怖くて横断できないことはジャカルタ中心の市街地と同じだと思います。朝食ビュッフェは満足できます。私は特にパン類が美味しかったです。ホテルスタッフはフレンドリーでした。
19階の部屋から海を望む
19階の部屋からホテルのプールなどを見下ろす
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear ISAMU,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.Best RegardsMercure Jakarta Pantai Indah Kapuk

2/10 Sangat Buruk

Richard, Richmond

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Not 4 star if you can hear all your neighbors. Walls are paper thin. Don't expect a good nights sleep. My bed actually jumped when my neighbor banged their door.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Apr 2023
Dear Richard,Thank you for taking the time to give us your valuable feedback during your stay with us.It was regrettable to read about that flaw, as it interfered with your entire experience.We value your feedback on your recent visit to our establishment and you can be sure that we will use it as a chance to improve how well we cater to all of our guest need.In the not-too-distant future, we hope to be able to warmly welcome you back and treat you to a genuine Mercure experience.Best regards,Mercure Jakarta Pantai Indah Kapuk

6/10 Cukup Baik

Tomofumi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
スイートに宿泊したがリビングとベッドルーム間のドアが閉まらなかった。カードキーのカバーが外れており、ボーイに伝えたが治してもらえなかった。 ロケーションは良かったのだが、非常に残念。
Menginap 1 malam pada bulan April 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Apr 2023
Dear Tomofumi,Thank you for taking the time to give us your valuable feedback during your stay with us.We appreciate about your positive feedback on the location of our hotel, which provides easy access to PIK Avenue Mall and nearby tourist attraction.We value your feedback on your most recent visit to our establishment, and please accept our sincere apologies for inconvenienced happened, and you can be sure that we will use it as a chance to improve how well we cater to all of our guests' needs.In the not-too-distant future, we hope to be able to warmly welcome you back and treat you to a genuine Mercure experience.Best regards,Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Rui Chieh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 26 Mar 2023
Dear Rui Chieh,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is very encouraging review to read and we are delighted to know that you love the room view, the room amenities and our staff service makes your stay comfortable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

SEYOUNG, Champaign

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient location, especially right beside of shopping mall and 15km from Jakarta Airport.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 26 Mar 2023
Dear Seyoung,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is very encouraging review to read and we are delighted to know that you love the room view, the room amenities and our staff service makes your stay comfortable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Mercure Jakarta Pantai Indah Kapuk

8/10 Bagus

Irina

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 27 Feb 2023
Dear Irina,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Heok Seng

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean and excellent location
Menginap 5 malam pada bulan Februari 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 21 Feb 2023
Dear Heok Seng,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Jakarta Pantai Indah Kapuk

6/10 Cukup Baik

Soegianto

Bepergian bersama keluarga
Tidak Disukai: Kenyamanan kamar
問題有努力在處理,但沒解決。
深黃水都處理不好,從第一到辦退房,也不願換另一間給房客,還好訂兩間,不然不知要去哪裏做清洗。冷氣無法調控,到半夜只能穿外套睡。水溫不穩,不好調,很燙。
Menginap 4 malam pada bulan Februari 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 21 Feb 2023
Dear Soegianto,Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Mercure Jakarta Pantai Indah Kapuk

10/10 Sangat Bagus

Yohanes

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great mercure in Jakarta
Great room and checkin time! I enjoy the time being there. The architecture details is grandeur than other mercure in jakarta
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 1 Feb 2023
Dear Yohanes, We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Jakarta Pantai Indah Kapuk