Suite Mewah, Beberapa Tempat Tidur, Bebas Asap Rokok | Meja kerja, setrika/meja setrika, Wi-Fi gratis, dan seprai linen

Ulasan untuk AB Inn Hotel

2 out of 5
AB Inn Hotel
22, Jalan Cyber 16, Senai Commercial Park, Phase 3, Senai, Johor

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 4 dari 44 ulasan" "
Penilaian 8 - Bagus. 24 dari 44 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 44 ulasan" "
Penilaian 4 - Buruk. 7 dari 44 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 44 ulasan" "

6,4/10

Kebersihan

6,6/10

Staf & layanan

5,2/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

3,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Sonny

Bepergian bersama teman, Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
the place was run down, towels were dirty looking. staff not friendly and not very helpful. not a place that i would recommend
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Edward

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Black ANTS all over the floor and bed. Sheets were stained. NOT CLEAN AT ALL..!!
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari AB INN HOTEL pada tanggal 14 Mei 2023
Greeting from AB Inn Hotel, thanks for your review, and sorry for the inconvenience from our side, we will continuously give the best to our guests. Anyway, we wish you the best day and a safe drive.

2/10 Sangat Buruk

Ho

Menginap 1 malam pada bulan April 2023
Tanggapan dari AB INN HOTEL pada tanggal 14 Mei 2023
Greeting from AB Inn Hotel, thanks for your review, and sorry for the inconvenience from our side, we will continuously give the best to our guests. Anyway, we wish you the best day and a safe drive.

4/10 Buruk

Ashton, Wolli Creek

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff are friendly and accommodating; not recommended for tourists, place lacks a proper bathroom, the aircon doesn’t work, and it has several issues. Its Close the airport, and that’s about it.
Tanggapan dari AB INN HOTEL pada tanggal 8 Jan 2023
Greetings from AB Inn Hotel. Thank you for the kind review and the rating given. We are sincerely very thankful for your kind understanding and your tolerance level was amazing. We are also truly sorry for the inconvenience from our side. I wish you and your family a pleasant journey traveling and a safe day. Looking forward to providing our level best of service in future. Take care and drive safely.Edit Remove

6/10 Cukup Baik

VENKATESH

Traveler bisnis
Ok hotel to stay for week ,not exciting though.
It was ok,but nothing great.Hotel staff(@reception) are not customer friendly and doesn't have smile on their faces. I asked for a small help to get my boarding pass printed only to hear no from the staff.I think they have to work on it to suit hospitality business.
Menginap 6 malam pada bulan November 2022
Tanggapan dari YOGES pada tanggal 16 Des 2022
Greetings from AB Inn Hotel.Thank you for the kind review and the rating given.We are sincerely very thankful for your kind understanding and your tolerance level was amazing.We are also truly sorry for the inconvenience from our side.I wish you and your family a pleasant journey traveling and a safe day.Looking forward to providing our level best of service in future.Take care and drive safely.

6/10 Cukup Baik

Sathiya

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Reservation Team AB Inn Hotel Senai pada tanggal 12 Nov 2020
Dear Guest, Thank you for the kind review and rating given. Looking forward to host your stay with us again at AB Inn Hotel Senai.

8/10 Bagus

Abdul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari AB Inn Hotel pada tanggal 17 Agu 2020
Dear Mr.Abdul, Warm Greetings from AB Inn Hotel. Thank you for the kind rating given. Appreciate your time for the kind effort and looking forward to see you in future. Have a nice day ahead.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2020
Tanggapan dari AB Inn Hotel pada tanggal 21 Jul 2020
Dear Guest, Greetings from AB Inn Hotel Senai. Sorry for the late reply. Thank you for the kind rating. Looking forward to see you again. Have a nice day.

8/10 Bagus

Arumugam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The stay was good but, the hotel is not flexible for late checkout. Even 20 mins late charge RM 10.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari General Manager pada tanggal 25 Feb 2020
Dear guest ,thanks for choosing to stay with us.We value your feedback and sorry for any convenience.We surely look at your comments and check if there is any thing we can do to address the issue raised by you.Thanks and please visit again

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari General Manager pada tanggal 3 Feb 2020
Dear Valued Guest,Thanks for staying with us and thanks for the precious feedback.Eager to serve you again and please visit us

4/10 Buruk

Loh

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not so recommended to stay
Counter staff very friendly. Patiently showed me a “short cut” way to bt Indah.. which u cannot see the road in Google map. He mentioned locals only know. But to play safe, we followed google. Location is not prime. Quite ulu. Paid for breakfast package and were told restaurant under renovation. Looking at the whole place, Restaurant seems to be vacant for sometime. Website put there provide toiletries... funny thing is no shampoo, no shower gel, no slippers... called reception, they send up a housekeeper to tell us only they don’t provide! Towels with lipstick marks. Bedsheet with stains. Aircon not so cold. No dustbin to be found in room except one pathetic small one in toilet.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari General Manager pada tanggal 19 Jan 2020
Dear Guest ,Thanks for choosing to stay with us .Please be aware that the room plan you choose doesnt have breakfast included.We are sorry for any inconvenience and please reach out to our duty manager for speedy resolution for your concerns.We value your feedback

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Convenient, clean, value for money & near to airport
Menginap 1 malam pada bulan November 2019
Tanggapan dari General Manager pada tanggal 18 Nov 2019
Dear Guest ,Thank you for your review.We are humbled and its satisfactory to know that you had a good accommodation experience with us .We value your feedback and its thriving us to the success path.Please visit again.

10/10 Sangat Bagus

Shasi

Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari AB Inn Hotel pada tanggal 18 Jul 2020
Dear Guest, Greetings from AB Inn Hotel, Sorry for the late reply. Thank you for the kind rating about us. Looking forward to see you in your next visit. We are back on business for your kind information.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
berbaloi dengan bajet sendiri
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari AB Inn Hotel pada tanggal 18 Jul 2020
Dear Guest, Greetings from AB Inn Hotel Senai, Sorry for the late reply. Thank for the kind review and rating given. We are looking forward to see you in your next visit.

2/10 Sangat Buruk

JB, Japan

Traveler bisnis, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
シャワーと言うよりトイレ ずっと水が落ちる音がしていた 安くて空港に近く寝るだけのホテル
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari General Manager pada tanggal 30 Agu 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to improve our facilities and services. Thanks for the feedback .

8/10 Bagus

hyun ju

Disukai: Kebersihan, staf & layanan
저녁 비행기 11시30분 진에어 타기전에 몇시간 머물렀어요.아이가 아퍼서 다른활동을 할수없
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari General Manager pada tanggal 10 Agu 2019
Dear Guest,Thanks for choosing to stay with us.It was wonderful to have you as our guest .We value your feedback and please visit again

10/10 Sangat Bagus

Kin Sang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
超值的性價比
性價比十分超值, 往機場十分方便, WIFI訊號十分足夠和穩定
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari General Manager pada tanggal 3 Agu 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

4/10 Buruk

aby

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Toilet is so dirty
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari General Manager pada tanggal 1 Jul 2019
Dear Guest.We are sorry for the inconvenience .We will surely look at the issue you raised and take necessary actions to correct this from our end.Kindly accept our sincere apologies for not standing up to your expectation

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari General Manager pada tanggal 27 Jun 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Far away from airport
Staff is friendly but the hotel is old and dar away from the airport.
Menginap 1 malam pada bulan April 2019
Tanggapan dari General Manager pada tanggal 28 Apr 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback.We will surely look at the review comments and see what we can do do improve our facilities and services .

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean but far from airport
Location is far from airport. No activity and supper at night.
Menginap 1 malam pada bulan April 2019
Tanggapan dari General Manager pada tanggal 28 Apr 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback.We will surely look at the review comments and see what we can do do improve our facilities and services .

8/10 Bagus

YEK

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Overall, happy about the stay. The Sunday night market was interesting with lots of stuff, eg..cheap fruits and vegetables. However, i was surprised to be informed of no breakfast provided due to miscommubication between AB Inn and Hotels.com. Felt like being cheated.
Menginap 1 malam pada bulan April 2019
Tanggapan dari General Manager pada tanggal 24 Apr 2019
Dear Guest,Thanks for choosing to stay with us.We value you feedback and sorry for the inconvenience.We will surely liaise with Hotels.com to understand the free breakfast offered as our pricing doesn't have free breakfast as our restaurant is temporarily closed. Will serve you in a better way on your next visit .

4/10 Buruk

KOK WENG

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unhappy with AB INN HOTEL
Slow check in whilst staff are spending time talking to each other. Low water speed, cause more time to take a shower. Hotel gave wrong info and told me it is 5mins walking distance to Senai Airport which is impossible for anyone. It was min 20-25 minutes walking distance to the airport to be factual.
Menginap 1 malam pada bulan April 2019
Tanggapan dari General Manager pada tanggal 13 Apr 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to improve our facilities and services. Thanks for the feedback and Please visit again

8/10 Bagus

Liz

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2019
Tanggapan dari General Manager pada tanggal 1 Apr 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

4/10 Buruk

Raj, KL

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Some rooms were ok some were bad shape.terrible smell in rooms, airconds are old and need to be changed. Romotes of aircon are not user friendly, Lift broke down, door access card to room 218 never worked. Every time i go in to the room i will need a staff to open the door for me with their master card. very disappointing facilities. No maintainance. Staffs are good, they assist immediately. Very helpful new staffs. No Breakfast.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari General Manager pada tanggal 1 Apr 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to improve our facilities and services. Thanks for the feedback and Please visit again

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Maret 2019
Tanggapan dari General Manager pada tanggal 1 Apr 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to improve our facilities and services. Thanks for the feedback and Please visit again

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything good
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari General Manager pada tanggal 1 Apr 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
冷蔵庫が無いのが残念
Menginap 14 malam pada bulan Maret 2019
Tanggapan dari General Manager pada tanggal 23 Mar 2019
Dear Guest,Thanks for choosing to stay with us.We value your feedback and pls visit again.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El hotel está , muy cerca del aeropuerto de Johor Bahru 👍 hay restaurante cerca y el hotel siempre está limpio y en condiciones
Menginap 4 malam pada bulan Maret 2019
Tanggapan dari General Manager pada tanggal 17 Mar 2019
Dear Guest ,Thanks for your review.It was wonderful to have you as our guest.Please visit again

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
-
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari General Manager pada tanggal 5 Feb 2019
Dear Guest,Thanks for your review.Please visit again

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to airport, toiletries available, affordable price
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari General Manager pada tanggal 1 Feb 2019
We would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.

8/10 Bagus

Srinivas, Kuala Lumpur

Tidak Disukai: Kebersihan, staf & layanan
Closer to Airport
The only good thing about this place was its few min from Senai Airport.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari HEMA pada tanggal 22 Jan 2019
Thanks for the review

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2018
Tanggapan dari General Manager pada tanggal 2 Jan 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

4/10 Buruk

YUYUN

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
住宿體驗
電梯壞掉爬樓梯,飯店預約叫Grab到機場要50RM,自己訂7RM,很誇張,我已經訂商務房,浴室很舊,霉味很重
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari General Manager pada tanggal 2 Jan 2019
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to arrest this sort of issues .As a accommodation provider we donot provide any transportation service to our guests and will lot at the issues you described while booking the cab and take necessary actions. Thanks for the feedback and Please visit again

6/10 Cukup Baik

Rozaida

Penginapan yang sederhana tetapi memuaskan
Menginap 4 malam pada bulan November 2018
Tanggapan dari Hema pada tanggal 12 Des 2018
Thank You for your review

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Hotel yg bagus,but the lift is out of service..so need to climb the stairs
Menginap 1 malam pada bulan November 2018
Tanggapan dari Hotel Manager pada tanggal 27 Nov 2018
We would like to personally thank you for choosing to stay with us. We will surely look at the review comments and will make sure to stand up to your expectation on your next visit by improving our facilities and services

8/10 Bagus

MUHAMMAD YUSUF

Just nice and okay to stay for couples of day
Menginap 2 malam pada bulan November 2018
Tanggapan dari Hema pada tanggal 25 Nov 2018
Thanks for the review

8/10 Bagus

Ricky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Hema pada tanggal 21 Okt 2018
Thanks for the review.

2/10 Sangat Buruk

Lee

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
In the future, I won’t stay the hotel anymore.
Service sucks, lift break down.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Kabeer pada tanggal 30 Okt 2018
We would like to personally thank you for choosing to stay with us. We value your feedback and will surely address the issues raised by you . Assure you of a better service on your next visit

8/10 Bagus

Shally

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Kabeer pada tanggal 14 Okt 2018
We would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018
Tanggapan dari Hema pada tanggal 7 Okt 2018
Thanks for your review. We will make sure to improve our service fro your next visit.

8/10 Bagus

Azly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Manager pada tanggal 15 Agu 2018
Dear Guest thank you for your review

4/10 Buruk

Hyun joo

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari AB Inn pada tanggal 28 Jul 2018
Dear Guest could you please let us know what went wrong with your last stay with us.We would like to apologize for any inconvenience and assure best of our service when you visit us next time.Please call 011 33363036 for any assistance that you need in future

8/10 Bagus

Ngoc Thanh Thao

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2018
Tanggapan dari AB Inn Hotel pada tanggal 29 Mei 2018
Dear Guest.Thanks for your review.We are eager to serve you again when you visit us next time