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Ulasan untuk Crystal Crown Hotel

3 out of 5
Crystal Crown Hotel
117 Jalan Harimau Tarom, Johor Bahru, Johor

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 44 dari 427 ulasan" "
Penilaian 8 - Bagus. 193 dari 427 ulasan" "
Penilaian 6 - Cukup Baik. 127 dari 427 ulasan" "
Penilaian 4 - Buruk. 47 dari 427 ulasan" "
Penilaian 2 - Sangat Buruk. 16 dari 427 ulasan" "

7,0/10

Kebersihan

7,2/10

Staf & layanan

7,0/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi mudah d jangkau, kmar bersih, rapi, walau kelihatan dari interior sudah tua..
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Eric

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Newly renovated and clean hotel room. Breakfast menu average.
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Masaru

Tidak Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Chee Kiong, Singapore

Bepergian bersama teman
Disukai: Fasilitas
Spacious, clean and very close to KSL. Large open air food centre next to the hotel.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari siti pada tanggal 19 Mar 2024
thank you so much , we appreciate your review.look forward for your next visit.

6/10 Cukup Baik

TAN

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Toilet ceiling is dripping, informed staff to repair but in vain. we have to go out to use the public toilets.
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

LEE CHEE WEI

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Christopher Chung Hao

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite. For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Pei Min

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Cheng Hock

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Furniture is quite old
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Wilson

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Sam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Hotel is old but renovated rooms are available. Its clean and big. Location is good for dining, massages and hair salons. Decent breakfast with accommodating staff. Room were value for money paid. The only issue i faced was toilet bowl in my room had water ponding. After flushing the water does not goes back to the neck of the toilet bowl.
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Daryl

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Opted for newly renovated room whichnI did get assigned. But room is really just another of those small budget hotels you find all over JB. Price totally does not justify. Breakfast is not bad.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

POH WAI ELSON

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Poh

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Repeat collection of tourists fee
My deluxe room was big,clean and comfortable but when i check in,i was told to pay a $10 rm for tourist fee per room,and when i checking out,the counter staff ask me pay $10 rm again,say that they got no record for my payment, luckily i kept the receipt to prove.. pls take note..
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

KEE LIN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
11th Flr ( 1120 ) not been "revamp" . Most of the past booking the room looks good as we are frequent visitor. This time round notice this room is dirty especially bathroom !
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Ee Chung

Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Kok Eng

Perhaps to consider refurbishing the rooms.
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Daniel

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
hotel need to upgrade
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
7 out 10
Front desk lady was so Cheerful, Friendly and Helpful during our check-in. The room we booked was different from webpage, was old and run down. Only bed and pillows are comfortable. others in-room stuffs are om to use. TV was satellite so not smooth at all and not much programs too. wifi also up and down during our 2 nights stay. very nearby walking distance to KSL shopping mall.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Choon Hwa

Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

TECK CHEE

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Nothing
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Patrick

I didn’t like is the car park very narrow and clamp and room wifi no connection.
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

ENG POR

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Bus stops, Food choices and malls next to hotel. Bathroom needs repair with a leaking bathtub and a choke basin. Layer dust seem on furniture in the room
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari siti pada tanggal 23 Okt 2023
Dear GuestThank you for your feedback & we will take the necessary action

6/10 Cukup Baik

Daniel

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari siti pada tanggal 23 Okt 2023
thank you for your stay, have a wonderful day

10/10 Sangat Bagus

JING

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari siti pada tanggal 23 Okt 2023
thank you for your stay, have a wonderful day

8/10 Bagus

Euodia

Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Kristina

Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

Suriati

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Hotel need refurbished.
Tanggapan dari siti pada tanggal 25 Mei 2023
thank you for your feedback.we will highlight to our management

6/10 Cukup Baik

Henry

Menginap 2 malam pada bulan April 2023
Tanggapan dari siti pada tanggal 25 Mei 2023
thank you for staying at our hotel

4/10 Buruk

Kelvin

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Rundown
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari ivy pada tanggal 5 Apr 2023
Good morning dear guest.Thank you for staying with us, we appreciate your feedback and we lookforward to another chance to serve you.Best regards.

8/10 Bagus

Cheong

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Weekend getaway
The room, front counter service is good. But the morning breakfast buffet for Sunday is below my expectation especially the Loti Canai and Egg Counter by a Fat Malay guy. The person (guy) is not able to manage and unable to cook any egg except for Canai. When the lady cook is there, even when busy she is still able to serve fried eggs. For the guy, he directs all customers to get scrambled eggs.
Menginap 2 malam pada bulan Februari 2023

6/10 Cukup Baik

Katsunari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
シャワーのお湯が出なかったのが不満でしたが、あとは良かったです
Menginap 3 malam pada bulan Januari 2023

6/10 Cukup Baik

Angelina Ng

Bepergian dalam rombongan
Menginap 2 malam pada bulan Desember 2022

4/10 Buruk

??

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
最上階に宿泊しましたが、WiFiが弱すぎ
Menginap 2 malam pada bulan Desember 2022

8/10 Bagus

Choo

10/10 Sangat Bagus

Maung

Menginap 2 malam pada bulan Oktober 2022

6/10 Cukup Baik

wennan, sg

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
newly renovated but cleaniness is not there. hot water need mins to get hot and basin got flooded with water..
Menginap 1 malam pada bulan Oktober 2022

6/10 Cukup Baik

Chun Chiang

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Not recommend
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Yuyang

Menginap 1 malam pada bulan September 2022

4/10 Buruk

Mike Denesh

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Serious upgrade needed
Everything in this hotel needs an upgrade.. It's not worth it for money at all.. All the furniture in the room we're old.. The TV in room is so ancient I can't even turn it on.. Nothing to shout about the breakfast.. Very limited choices..
Menginap 1 malam pada bulan Agustus 2022

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Booked 3 night stay for the newly renovated room. The room is ok, the aircon does not work well as its not cold when it reaches the middle of the night. The toilet's condition is ok. All their rooms does not have a safe. So do not bring your valuables for your trip if you really planning to leave them in the room. The noise insulation of this hotel is very very bad as you can hear the vehicles driving pass at night. We had a hard time sleeping throughout our entire stay there. We paid approx 60+ sgd per night for our stay here. I really would not recommend staying here for the price you are paying for... Just top up a bit more and stay in better hotels.
Menginap 3 malam pada bulan Agustus 2022

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Not recommended
Booked this 1 night stay for 5 aug as a last min plan because we decided to go in to jb a day earlier but they did not have the same room type as our initial booking for 6 to 9 aug, which was the newly renovated room because they were fully booked. We just accepted and thought it shouldnt be that bad and was given an older room on level 12. The room is super run down, the aircon does not work well, we would wake up in the middle of the night in sweat. The toilet's condition is very bad as well. There was mold at the sink and bath tub area. The showerhead cannot be removed fyi. The noise insulation of this hotel is also very bad as you can hear the vehicles driving pass at night. We had a hard time sleeping throughout our entire stay there. We paid approx 60+ sgd per night for our stay here. I really would not recommend staying here for the price you are paying for... Just top up a bit more and stay in better hotels.
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Jack

Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Kong Chian Philip

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Needs Repair & Maintenance
Conveniently located about 5 minutes walk away from KSL, breakfast buffet was great. Air conditioner seems faulty, the room was only cooling after the entire night of lowest temperature with highest fan speed setting. Shower head was also faulty, overall hotel and room condition is rather old and run down. Hotel staff were helpful and friendly, gave us an extra bed cos we had 3 pax but booked a room with two twin beds. Should consider removing the small mirror facing the bed and have a full length mirror near the door instead, seems creepy to have a mirror looking at the ceiling when you’re lying down.
Menginap 1 malam pada bulan Juli 2022

6/10 Cukup Baik

Gwendoline

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Overall great location of the hotel. However, the cleanliness of the linen and towels can be further improved. Blood stains can be found on sheets.
Menginap 1 malam pada bulan Juli 2022

6/10 Cukup Baik

Afiq

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Sorry
Newly renovated? More like poorly renovated. Seems like they don't fix things that matter, like the shower, bidet and the toilet door. And the dust under the bed is since ancient. Maintenance housekeeping really not doing their job well.
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Sen Choon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juni 2022

8/10 Bagus

Teo

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Breakfast is too simple and little. Some dish are cold. Roti taste good.
Menginap 1 malam pada bulan Juni 2022

6/10 Cukup Baik

Daniel, Singapore

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Hotel check-in was slow as there were too many checking in at the same time, at 2 pm. The older man at the counter helped but was confused about how many nights I was staying. The room was nowhere like what I saw on the website; the room was spacious, kind of empty at the same time. They had renovated the rooms, but badly, the bathroom now has a sliding door on the outside of the original door frame and cannot be locked. The water pressure was adequate, not fantastic, and I had to wait 5 to 10 minutes to get hot water, wasting water while it was flowing. The room had no slippers, and the wooden floors were not cleaned, so I had to get a pair of slippers outside. The hotel shops, spas, and all facilities except for the pool are closed, so nothing apart from the room there. The nearest food area by foot is the food store, about 8 minute's walk to KSL Mall. The surrounding areas are all shuttered also. Next time will try New York Hotel or KSL Resort Hotel if staying in JB. They have food stores outside or a mall nearby for supplies. Lastly, if you stay at this hotel, bring your amenities like shampoo and toothbrush as the ones given at the hotel are really not too good, and on day one, there was also no hand soap.
Menginap 2 malam pada bulan Mei 2022