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Ulasan untuk DoubleTree by Hilton Hotel Johor Bahru

4 out of 5
DoubleTree by Hilton Hotel Johor Bahru
12 Jalan Ngee Heng, Johor Bahru, Johor

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 584 dari 1003 ulasan" "
Penilaian 8 - Bagus. 337 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 58 dari 1003 ulasan" "
Penilaian 4 - Buruk. 18 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 1003 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Mariko

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The facilities are good. A little bit far from JB terminal. It’s good to take a taxi.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 28 Mar 2024
Dear Mariko, thank you for leaving us a review after your recent stay at DoubleTree by Hilton Johor Bahru. I am pleased to hear you enjoyed our facilities and looking forward to have the pleasure of welcoming you back to stay with us again.

8/10 Bagus

Zuhaili

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nearby shopping malls and checkpoint. Complimentary cookies upon arrival. Staffs were excellence. Food was great. Nice spread of options
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 28 Mar 2024
Dear Zuhaili, thank you for taking the time to leave us a wonderful review after your recent visit to DoubleTree by Hilton Johor Bahru. It is great to hear your positive impressions of the hotel and hope to welcome you back for another memorable stay soon.

10/10 Sangat Bagus

MASASHI, KYOT0

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 27 Mar 2024
Dear MASASHI, we are delighted to receive your wonderful review and thank you for letting us know how much you enjoyed your stay with us. The team and I look forward to welcoming you back to stay with us again in DoubleTree by Hilton Johor Bahru.

8/10 Bagus

Estelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 27 Mar 2024
Dear Estelle, thank you for taking the time to leave us a great review. It was lovely having you with us and hope to have the opportunity to host you again in DoubleTree by Hilton Johor Bahru.

10/10 Sangat Bagus

Sapai

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good room. Pleasant and helpful.staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 27 Mar 2024
Dear Sapai, thank you for choosing DoubleTree by Hilton Johor Bahru and leaving us a great review. I am delighted to hear that overall you had a pleasant stay and looking forward to have the opportunity of welcoming you back again soon.

10/10 Sangat Bagus

Hui Mian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Initially planned to stay from 19-25 February but had to check out on 23 February to return back to Singapore due to a family emergency. Duty manager Ms Rachel Tan was very helpful and we got a refund back from the hotel after Expedia raised a refund request. Repeated stays at the hotel as we are very happy with the service and will definitely choose Doubletree Hilton again for our next trip.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 1 Mar 2024
Dear Hui Mian, thank you for taking the time to leave us a wonderful review after your recent stay at DoubleTree by Hilton Johor Bahru. I am delighted to hear you had an enjoyable stay with us. Your personal mention will certainly be passed on as it is always a great motivation to note we have added value to a guests stay. We look forward to welcoming you back to stay with us again on your next trip to Johor Bahru.

10/10 Sangat Bagus

Mazaini

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like the Spa and Jaccuzi
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 23 Feb 2024
Dear Mazaini, thank you for choosing to stay at DoubleTree by Hilton Johor Bahru and leaving us a lovely review. It is great to hear that overall you had an enjoyable stay and looking forward to have the opportunity of welcoming you back to stay with us again in the near future.

10/10 Sangat Bagus

JIWON

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 21 Feb 2024
Dear JIWON, we are honored to receive your generous review and thank you for letting us know how much you enjoyed your stay with us. We look forward to have the opportunity to host you again on your next trip to DoubleTree by Hilton Johor Bahru.

10/10 Sangat Bagus

Siti Aishah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Feb 2024
Dear Siti Aishah, thank you for leaving us a wonderful review after your recent visit to DoubleTree by Hilton Johor Bahru. I am delighted to know that overall you had an enjoyable stay and looking forward to have the pleasure of welcoming you back to stay with us again soon.

8/10 Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Feb 2024
Dear Daniel, thank you for leaving us a great review after your recent stay at DoubleTree by Hilton Johor Bahru. I hope to have the pleasure of welcoming you back to stay with us again in the near future.

6/10 Cukup Baik

Daniel

Bepergian bersama teman
Tidak Disukai: Fasilitas
It is disappointing that after paying for a suite, Hilton still holds "free wifi" hostage by demanding you sign up for yet another loyalty program no one wants. No I do not want to join, I never did, and your competitor hotels do not engage in such invasive behavior.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Feb 2024
Dear Daniel, thank you for taking the time to share your feedback after your recent stay with us. As a Hilton Honors member, you'll receive exclusive perks when you stay at our more than 7,000 hotels around the world. I hope to have the opportunity of welcoming you back to stay with us again in DoubleTree by Hilton Johor Bahru.

6/10 Cukup Baik

Fumio

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Feb 2024
Dear Fumio, thank you for taking the time to leave us a review after your recent stay with us. I am sorry if we did not meet all your expectations on this occasion and hope to have the opportunity of welcoming you back to stay with us again in DoubleTree by Hilton Johor Bahru.

10/10 Sangat Bagus

Jia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Feb 2024
Dear Jia, thank you for choosing to stay at DoubleTree by Hilton Johor Bahru and leaving us a wonderful review. It is great to know that our service and facilities generally met with your expectations. I hope to have the opportunity to host you again on your next trip to Johor Bahru.

8/10 Bagus

Muhammad Haziq, Singapore

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 1 Feb 2024
Dear Muhammad Haziq, thank you for leaving us a great review after your recent with us. It is great to know that our service and facilities generally met with your expectations. I look forward to have the pleasure of welcoming you back as our guest again to DoubleTree by Hilton Johor Bahru.

10/10 Sangat Bagus

shaf

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Got attended by Vincent for check in. Top notch service provided. Clean rooms. Superb ambience.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 23 Jan 2024
Dear shaf, we are honored to receive your generous review and thank you for letting us know how much you enjoyed your stay with us. Your personal mention will certainly be shared as it is always a great motivation to note we have added value to a guests stay. We look forward to have the pleasure of welcoming you back to DoubleTree by Hilton Johor Bahru again soon.

10/10 Sangat Bagus

Dawn

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My 2nd stay at this hotel! Clean and fuss free! Everything looks new and in place.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 23 Jan 2024
Dear Dawn, thank you for choosing to stay with us and leaving us a lovely review. I am pleased to hear you had a pleasant stay and hope to have the opportunity to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.

10/10 Sangat Bagus

Emiko

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Working stuffs were all nice, especially to children. Breakfast was fabulous. This is the only one hotel I like at JB.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 23 Jan 2024
Dear Emiko, thank you for choosing to stay at DoubleTree by Hilton Johor Bahru and sharing your experiences with us. It is great to hear that overall you had an enjoyable stay and hope to have the opportunity to host you again in the near future.

10/10 Sangat Bagus

steven gui

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nil
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 23 Jan 2024
Dear steven gui, thank you for leaving us a perfect review after your recent stay with us. I am pleased to know that our service and facilities generally met with your expectations. The Team and I look forward to have the pleasure of welcoming you back as our guest again to DoubleTree by Hilton Johor Bahru.

8/10 Bagus

Lorraine

Bepergian bersama keluarga
Disukai: Staf & layanan
No fault of Hilton’s, but with the ongoing construction around in the area, it's pretty hard to get around. During check in, we were given 2 warm cookies which was a nice touch. We were given a king sized room that was meant for the disabled so beware that the water can splash all over the bathroom and there could be more towels provided. The pillow linen didn't smell crisp, kinda a bit stale. But it's OK, we still slept well. We are open to staying here again nonetheless.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 11 Jan 2024
Dear Lorraine, thank you for taking the time to share your feedback after your recent stay at DoubleTree by Hilton Johor Bahru. I am pleased to hear you enjoyed our famous welcome cookies. It is indeed beyond the hotel's control on the surrounding area and I am sorry to hear your concerns pertaining to the linen smell and bathroom condition. I hope you could treat this as an exception rather than a reflection of the hotel and looking forward to have the opportunity of welcoming you back to stay with us again in the near future.

10/10 Sangat Bagus

Mohd Jafri

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Mohd Jafri, we are honored to receive your generous review and thank you for letting us know how much you enjoyed your stay at DoubleTree by Hilton Johor Bahru. We look forward to have the pleasure of welcoming you back to our hotel again soon.

8/10 Bagus

Tetsuya

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Tetsuya, thank you for taking the time to leave us a splendid review after your recent stay with us. I am delighted to know that overall you had a pleasant stay and looking forward to welcome you back to DoubleTree by Hilton Johor Bahru again soon.

10/10 Sangat Bagus

Clare

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Clare, thank you for taking the time to leave us a perfect rating. I am delighted to know that our service and facilities generally met your expectations. The team and I hope to welcome you back to stay with us again in DoubleTree by Hilton Johor Bahru.

10/10 Sangat Bagus

Moses

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are very friendly and helpful.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Moses, we are honored to receive your generous review after your recent stay with us. Your compliments of our team members are much appreciated as it is always a great motivation to note we have added value to a guests stay. We hope to have the opportunity to welcome you back as our guest again to DoubleTree by Hilton Johor Bahru.

8/10 Bagus

Guy

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 31 Jan 2024
Dear Guy, thank you for choosing to stay at DoubleTree by Hilton Johor Bahru and leaving us a great review. I hope you had a memorable stay with us and looking forward to welcoming you back as our guest again in the near future.

8/10 Bagus

Sum

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Sum, thank you for choosing to stay at DoubleTree by Hilton Johor Bahru and leaving us a great review. We look forward to have the opportunity of welcoming you back to stay with us again on your next trip to Johor Bahru.

10/10 Sangat Bagus

Noorrisham

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Noorrisham, thank you for taking the time to leave us a wonderful review after your recent stay at DoubleTree by Hilton Johor Bahru. We hope to have the pleasure of welcoming you back to stay with us again in the near future.

8/10 Bagus

Betsy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good staff services
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Betsy, thank you for taking the time to leave us a great review after your recent stay with us. Your compliments to our team members are much appreciated and looking forward to have the pleasure of welcoming you back to DoubleTree by Hilton Johor Bahru in the near future.

10/10 Sangat Bagus

Edvan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Helpful and friendly staffs. Breakfast was great too.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 1 Feb 2024
Dear Edvan, thank you for your leaving us a perfect rating after your recent visit with us. I am delighted to hear your compliments of our team members and positive comments of our breakfast. I hope you had a memorable stay and looking forward to host you again in DoubleTree by Hilton Johor Bahru.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was able to meet my request for a joining rooms
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear John, we are honored to receive your generous review and thank you for staying at DoubleTree by Hilton Johor Bahru. I am pleased to know we were able to accommodate your request and looking forward to have the opportunity of welcoming you back to stay with us again soon.

8/10 Bagus

Kent

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice hotel
Have stayed in this hotel for at least 3 times this year. Good comfortable stay
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Kent, thank you for choosing to stay at DoubleTree by Hilton Johor Bahru and leaving us a great review. I am pleased to know that you had an enjoyable stay and hope to have the pleasure of welcoming you back on your next trip to Johor Bahru.

8/10 Bagus

Nur Izzah, Singapore

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Nur Izzah, thank you for leaving us a splendid review after your recent stay with us. The team and I look forward to have the pleasure of welcoming you back to DoubleTree by Hilton Johor Bahru again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome stay!
Wonderful!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Valued Guest, thank you for your perfect rating and it is great to know that you had a pleasant stay at DoubleTree by Hilton Johor Bahru. We look forward to welcoming you back to our hotel in the near future.

10/10 Sangat Bagus

Ru Yi Veron

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Great service and ease of check in. TV broke down but was quickly replaced, amenities like toothbrush and towels were not given according. We had access to executive lounge but have to go early for the pre-dinner drinks as we had to wait 30mins for available table. About 10mins walk from City Square & Komtar Other than that, excellent service from all the staff!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear Ru Yi Veron, thank you for choosing to stay at DoubleTree by Hilton Johor Bahru and sharing your feedback with us. I do apologize if we did not meet all your expectations on this occasion and hope you could treat this as an exception rather than a reflection of the hotel. The hotel is indeed within walking distance to nearby malls. It is also great to hear your compliments of our team members and looking forward to welcoming you back to stay with us again soon.

10/10 Sangat Bagus

Koon Meng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Feb 2024
Dear Koon Meng, thank you for leaving us a perfect review after your recent stay at DoubleTree by Hilton Johor Bahru. I hope you had a memorable stay and looking forward to welcoming you back as our guest again in the near future.

10/10 Sangat Bagus

Ling Ling

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 19 Des 2023
Dear Ling Ling, thank you for choosing DoubleTree by Hilton Johor Bahru and we are honored to receive your generous review. The team and I look forward to have the opportunity of welcoming you back to stay with us again on your next trip to Johor Bahru.

8/10 Bagus

KWEE MENG

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Jan 2024
Dear KWEE MENG, thank you for leaving us a great review after your recent stay at DoubleTree by Hilton Johor Bahru. I am pleased to know that overall you had an enjoyable stay and hope to have the opportunity of welcoming you back as our guest again.

8/10 Bagus

Tan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 19 Des 2023
Dear Tan, thank you for taking the time to leave us a review after your recent stay with us. I am pleased to know that overall you had a pleasant stay and looking forward to welcoming you back to DoubleTree by Hilton Johor Bahru in the near future.

10/10 Sangat Bagus

Robson

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family Holiday
Amusing holiday with family since last visit Malaysia a year ago. Great holiday with ease of access to food and shopping, family have a wonderful time.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Des 2023
Dear Robson, thank you for sharing your experiences with us and we are honored to receive your generous review. The team and I certainly look forward to have the pleasure of welcoming you back to stay with us again in DoubleTree by Hilton Johor Bahru.

10/10 Sangat Bagus

Bren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Andreas Justkowiak, Geneal Manager pada tanggal 15 Des 2023
Dear Bren, thank you for leaving us a perfect rating after your recent stay at DoubleTree by Hilton Johor Bahru. I am pleased to know that overall you had a pleasant stay and looking forward to welcoming you back to stay with us again soon.

10/10 Sangat Bagus

Alan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Feb 2024
Dear Alan, we are honored to receive your generous review and thank you for choosing to stay at DoubleTree by Hilton Johor Bahru. We look forward to welcoming you back for another memorable stay again soon.

10/10 Sangat Bagus

Kim Kean

Menginap 1 malam pada bulan November 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 7 Des 2023
Dear Kim Kean, thank you for leaving us a perfect rating after your recent stay at DoubleTree by Hilton Johor Bahru. It is great to know that our service and facilities generally met your expectations. I hope to have the pleasure of welcoming you back to stay with us again soon.

10/10 Sangat Bagus

S k

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very courteous and friendly staff, near to shopping.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 1 Des 2023
Dear S k, thank you for leaving us a wonderful review after your recent stay at DoubleTree by Hilton Johor Bahru. I am delighted to hear your compliments of our team members as it is always a great motivation to note we have added value to a guests stay. I look forward to welcoming you back to stay with us again on your next trip to Johor Bahru.

10/10 Sangat Bagus

LATIFAH

Traveler bisnis, Bepergian bersama keluarga
good
Menginap 1 malam pada bulan November 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 29 Nov 2023
Dear LATIFAH, thank you for leaving us a perfect rating after your recent stay at DoubleTree by Hilton Johor Bahru. I am delighted to know that overall you had a pleasant stay and looking forward to welcoming you back to our hotel again soon.

10/10 Sangat Bagus

Nithiyananthan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 29 Nov 2023
Dear Nithiyananthan, we are honored to receive your generous review and thank you for letting us know how much you enjoyed your stay with us. The team and I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 23 Nov 2023
Dear Valued Guest, thank you for taking the time to leave us a great review. I am delighted to know that overall you had an enjoyable stay and looking forward to have the pleasure of welcoming you back to stay with us again in DoubleTree by Hilton Johor Bahru.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great experience, great location
Great service, though check-in time was not as prompt as I expected. Nice welcome cookie! Also, the steam room was great! But towels need to stocked up more vigilantly. And the water dispenser too, both in the steam room and in the gym. Breakfast and lunch buffet was decent. Service was excellent. Spread was v good, and the vegetables and fruits were fresh. I loved the morning juice station!!! Would be nice to offer more nuts and seeds, as part of condiments. Thanks Hilton JB team!!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Nov 2023
Dear Valued Guest, thank you for taking the time to share your experiences after your recent stay at DoubleTree by Hilton Johor Bahru. I am pleased to know that overall you had a pleasant stay and looking forward to have the opportunity to welcome you back to stay with us again soon.

8/10 Bagus

Chong Tian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Nov 2023
Dear Chong Tian, thank you for leaving us a splendid review after your recent stay at DoubleTree by Hilton Johor Bahru. It is our pleasure to have you staying with us and looking forward to welcome you back to our hotel again soon.

10/10 Sangat Bagus

Vincent

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient location and great service
Located about 10 mins walk from JB City Square Mall, location was good. Good view overlooking the causeway. Breakfast was great with a good selection of Western and Asian selection. Rooms were clean but the shower area in our room needs more attention. Can see signs of molding from moisture and if not maintained regularly can be an issue pretty quickly. Gym and pool were nice.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 15 Nov 2023
Dear Vincent, thank you for taking the time to leave us a wonderful review after your recent stay with us. I am delighted to hear you enjoyed your stay and our breakfast spread. Rest assured your feedback on the room condition has been duly noted and I have addressed your concerns to the relevant department to look into it further. I hope to have the opportunity to welcome you back to stay with us again in DoubleTree by Hilton Johor Bahru.

6/10 Cukup Baik

Muhd faisal

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Breakfast food not really good
Menginap 2 malam pada bulan November 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 10 Nov 2023
Dear Muhd faisal, thank you for leaving us a review after your recent stay at DoubleTree by Hilton Johor Bahru. I am sorry to hear that our breakfast did not met your expectations on this occasion. I hope you could treat this as an exception rather than a reflection of the hotel. The team and I look forward to welcome you back to stay with us again in the near future.

10/10 Sangat Bagus

George

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the staff have been very attentive and helpful, thank you so much for a good time staying at your property!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Andreas Justkowiak, General Manager pada tanggal 8 Nov 2023
Dear George, thank you for taking the time to leave us a wonderful review. I am delighted to hear that overall you had an enjoyable stay and looking forward to have the pleasure of welcoming you back to stay with us again in DoubleTree by Hilton Johor Bahru.