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Ulasan untuk Mutiara Johor Bahru

3.5 out of 5
Mutiara Johor Bahru
Jalan Dato Sulaiman, Taman Century, KB No. 779, Johor Bahru, Johor

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 203 dari 672 ulasan" "
Penilaian 8 - Bagus. 338 dari 672 ulasan" "
Penilaian 6 - Cukup Baik. 87 dari 672 ulasan" "
Penilaian 4 - Buruk. 32 dari 672 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 672 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Erwin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel tua yang terawat bagus
Kondisi hotel terawat bagus, kamar cukup luas dan lokasi berdekatan dengan Holiday Plaza dan KSL City
Menginap 1 malam pada bulan Juni 2017
Tanggapan dari Mutiara Johor Bahru pada tanggal 28 Jul 2017
Dear guest, It was a pleasure to have you as a guest at Mutiara Johor Bahru. We appreciate your positive comments during your recent stay and we would be delighted to welcome you back soon! Kind regards - HP Khoo, General Manager

8/10 Bagus

RAYMOND, Kuala Lumpur

Traveler bisnis
Disukai: Kebersihan, staf & layanan
The room keen to refurbish. Air conditioning unable to control the temperature due to broken controller. No disposable toothbrush available in the shower room. Shower room’s water temperature is not warm enough.
Menginap 2 malam pada bulan Januari 2021

10/10 Sangat Bagus

Jeffrey

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2021

10/10 Sangat Bagus

MOHD FIKRE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A seasoned hotel, yet I still feel refreshed
I always feel that this hotel has its own unique way of welcoming guests be it from the entrance right up to the room. the receptionist has offered a best gesture with fast check-in & lovely smile, and the room looks dated in terms of the decor but it's becoming authentic but surprisingly clean & refreshed. I love the spaciousness of the room with their comfy bathroom & the bed. Not to mention, the hotel convenient location & easy access parking is another plus point. Worth every money spent!
Menginap 1 malam pada bulan September 2020

10/10 Sangat Bagus

Ryu, クアラルンプール

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
設備がキレイで、従業員の対応も良好。快適な滞在ができました。コスパも良好。
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2020

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
I love the big room and location was perfectly good nearby Malls around the are for shopping and chilling feels like home
Menginap 2 malam pada bulan Maret 2020

10/10 Sangat Bagus

Abidin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

zaleha

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Food was good and tasty with a wide choice to choose. Deco was a bit rundown. Thorn curtains and old towels.
Menginap 2 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Clean Courteous staff. Next to shopping mall.
Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Abdul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Jackie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room is really cold though
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

foo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
very good
staying here because of the virus and being well looked after
Menginap 3 malam pada bulan Februari 2020

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
excellent
very good
Menginap 2 malam pada bulan Februari 2020

10/10 Sangat Bagus

Govi Naidu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My stay in Jb
Beautiful room, convenient location. Good host and services..highly recommended.
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Darren Nicholas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mutiara Hotel JB
Excellent stay as usual...I always choose this hotel for my monthly getaway.....though on the Older side as compared to the other 4 stars around....but the friendliness of the staff that make you want to come back time again......
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Gilbert

Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Januari 2020

2/10 Sangat Buruk

Mei Ling

Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Staff were friendly and prompt. The only set back is the aircon is not cold. Rooms were old but effort were made to refurbish it.
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

linda l

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Most wonderful stay and people ever...
The mutiara Johor Bahru and the staff from front desk, restaurants, room services, and bellmen were the most helpful, welcoming in every way and professional that made my stay so easy in managing all the things I had to cover while in JB. Special help needed was so kindly provided by Viegnas, doorman, and Azim, front desk on info on bus transit and even helping me to station on his day off! Rarely does one find such staff generous with their time....I believe all travelers no matter why they visit JB would enjoy the convenience , surroundings, swimming pool and garden. And cake stand in lobby! And the wonderful staff every hour of the day. Mahalo Nui
Menginap 4 malam pada bulan Januari 2020

4/10 Buruk

Gia Kheng

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bed uncomfortable and noisy, not like 4 stars hotel
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

HARJINDER

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, kenyamanan kamar
Front desk and bellboys are good, but housekeeping is bad
Menginap 7 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Menginap 2 malam pada bulan Januari 2020

8/10 Bagus

TING PANG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quite good
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Foo Keong

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Overall this is good hotel - facilities is getting old
Menginap 6 malam pada bulan Oktober 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Overall room n staff service is fine BUT in room toilet is very old n need serious upgrading..wall with crack lines, some parts of bath tub got little bits of chip off here n there.. worst one is the undersized toilet seat that totally looks like it doesn't belong to the toilet bowl .. way too small so part of the toilet bowl rim was exposed.. so it's like seating half on the toilet seat n the iothet half on the toilet bowl rim..
Menginap 2 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
The hotel has all the trappings of a 4-5 star hotel, but its age has started to show. The room ventilation is below standard, the air was damp, as were the beds. The breakfast is good for a halal place, the staff is friendly and efficient with good English. The neighbourhood is safe but dirty, the location has become the backwaters of tourism for others than car owners from Singapore arriving for cheap maintenance and repairs to their vehicles.
Menginap 2 malam pada bulan Januari 2020

8/10 Bagus

cheong

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Overall is ok, just need some improve and do maintenance on hotel facilities and environment.
Menginap 1 malam pada bulan Januari 2020

6/10 Cukup Baik

Liu

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Third time visit Mutiara JB, but this time overall not in my expectations.Room carpet feel wet with musty smell, the air conditioner make a loud noise in midnight. Bathroom with low pressure water.
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient location
Location is v convenient. Room is spacious. We enjoyed their breakfast spread
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Ms Jean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A year end holiday getaway trip
Quick check in and reception was friendly. Room was clean, not well equipped so you need to ask for your toiletries from their housekeeping. Room was a little old. Happy with the window facing as we got to see the New Year Fireworks from the different hotels opposite ours.
Menginap 3 malam pada bulan Desember 2019

6/10 Cukup Baik

Irene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Recent stay
Took the suite and selected twin bed but when upon checked in, the staff said the twin suite only have smoking floor . King bed then got non smoking floor . Should be more specific and also why only twin is a smoking floor only . Also my sister’s room, the air cond got problem so got to switch room. Stayed around 4-5 times and this time round it was disappointing.
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Mandy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfy
The hotel is comfortable and very convenient.
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Kim Seong

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mr
Reasonable price and full amenities. Comfort and safe to stay, convenient massage and shopping.
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Loreto

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Chee Hoe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bathtub a bit choke, first time use the color brownish, not using the bathtub to soak. Other than that, It’s ok
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice comfy room in good location
Bathroom needs upgrading
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Heavily smoking smell hotel room! Low water pressure!
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 2 malam pada bulan November 2019

8/10 Bagus

Mandy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay with good breakfast
The staff was polite n doorman was super friendly
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Weekend Shopping
Spacious room with 2 queen size bed for 3 persons. Beds were comfortable but the pillows were hard. Everything is in working condition. This hotel does not provide toiletries unless you called the house keeping to provide. The morning breakfast spread was good and the restaurant was packed with diners. Noodle and eggs stalls have to wait.
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Wen You

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Old world hotel charm
Hotel is spacious, clean and well maintained for its age. Soundproofing isn't great but I wouldn't mind staying there again.
Menginap 1 malam pada bulan November 2019