Fasilitas properti

Ulasan untuk Holiday Inn Golden Mile, an IHG Hotel

4 out of 5
Holiday Inn Golden Mile, an IHG Hotel
50 Nathan Road Tsim Sha Tsui, Kowloon

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 442 dari 1003 ulasan" "
Penilaian 8 - Bagus. 410 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 87 dari 1003 ulasan" "
Penilaian 4 - Buruk. 37 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 1003 ulasan" "

8,4/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Risdawati

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location is in the center of the downtown
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Gerhard Aicher, General Manager pada tanggal 13 Des 2018
Thank you for taking the time to post your feedback here, and also for awarding us maximum scores for your stay – it really is very much appreciated. I am delighted to read that the location of my hotel served you well for your trip, and do hope that you had a wonderful time exploring our neighbourhood and the best of the city. It was a pleasure to host you, and it would be a privilege to welcome you back. Warmest regards.

8/10 Bagus

vanessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location and hotel with small kids
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Carlos Souza General Manager pada tanggal 15 Feb 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel, especially when traveling with small children. We understand the importance of a convenient location, and we're glad that our hotel's location worked well for you and your family.We strive to provide a welcoming and accommodating environment for families, and we're delighted that you found our hotel suitable for your needs. If there's anything specific that made your stay with your kids enjoyable, please let us know so that we can continue to enhance our services and amenities for families.Thank you once again for your kind words. We hope to have the pleasure of hosting you and your family again in the future. If you have any further questions or requests, please feel free to reach out to us. Safe travels!Warmest regards, Carlos Souza General Manager

10/10 Sangat Bagus

WooRam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
친절한 직원 분들과 정말 편리한 위치의 호텔입니다.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Carlos Souza General Manager pada tanggal 5 Feb 2024
Thank you for taking the time to share your positive feedback about convenient location and friendly staff on your recent stay at our hotel. We are glad that our location made your stay more convenient and our staff left a positive impression on you with their friendly and helpful demeanor. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.

10/10 Sangat Bagus

Judy, Canton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were all efficient and friendly. All the staff knows basic English, so questions and instructions are effectively answered. Rooms are comfortable and breakfast buffet excellent.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Carlos Souza General Manager pada tanggal 31 Jan 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and enjoyed various aspects of your stay. Creating a comfortable and relaxing environment for our guests is important to us, and we are glad that we could meet your expectations in this regard. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Kazuya

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Carlos Souza General Manager pada tanggal 17 Jan 2024
Thank you for taking the time to provide positive feedback and rating on your recent stay at our hotel. We are thrilled to hear that you had an excellent experience during your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Cliff

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Carlos Souza General Manager pada tanggal 3 Feb 2024
Thank you for your kind remarks and high score for your staying experience with us.We look forward to hosting you again the next time you visit Hong Kong!Best Regards,Carlos SouzaGeneral Manager

8/10 Bagus

Chan Goo, Seoul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Good for price
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Carlos Souza General Manager pada tanggal 14 Jan 2024
We are very glad to know that you are satisfied with our pricing. We look forward to having you again with us the next time your visit Hong Kong!Warmest Regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

Wen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
遇到的服務人員都非常友善,服務很好!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari 總經理 蘇嘉洛 pada tanggal 13 Jan 2024
感謝您對我們酒店的服務人員給予的服務的讚賞!我們很高興聽到您在酒店遇到的服務人員都非常友善,提供了優質的服務。我們的團隊致力於為每一位客人提供溫暖和熱情的服務體驗。您對他們辛勤工作的肯定將是最好的鼓勵。再次感謝您選擇我們的酒店,期待下次再為您服務!總經理蘇嘉洛

8/10 Bagus

Imbi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Carlos Souza General Manager pada tanggal 11 Jan 2024
Thank you for choosing our hotel and sharing your review on your recent stay at our hotel. We look forward to welcoming you back in the future.

10/10 Sangat Bagus

Christine yun hung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Carlos Souza General Manager pada tanggal 11 Jan 2024
Thank you for choosing our hotel and sharing your review on recent stay at our hotel. We look forward to welcoming you back in the future.

4/10 Buruk

Sophia

Bepergian dalam rombongan
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Carlos Souza General Manager pada tanggal 9 Jan 2024
Thank you for choosing our hotel as your accommodation choice, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your future stays or if you have any further suggestions, please feel free to reach out to us.

10/10 Sangat Bagus

Koon Kiong, Singapore

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 9 Jan 2024
Thank you for taking the time to provide feedback on your recent stay at our hotel. We are glad to hear that our hotel was in good location which met your expectations and contributed to a positive experience during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Lance, Newport Beach

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location, location, location! Subway line around the corner allows for easy access to all of HK.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 9 Jan 2024
Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your comment about our hotel's location and the proximity to the subway line has provided you with convenient transportation options, allowing guests to navigate Hong Kong easily. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

8/10 Bagus

Joseph

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, our time at the hotel was awesome. Checking in and out was a breeze, and the price was totally fair. The location was spot on - literally beside the station, making it super convenient. The hotel had that fresh, new vibe, and our room was squeaky clean and looked brand new. They nailed the custom setup we were expecting. The only hiccups were the spoons and glasses, which weren't cleaned properly, and the room being a bit too chilly with no way to adjust it. But honestly, besides those minor things, everything else was great. We had a blast and would totally come back!
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 8 Jan 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome time at our hotel. We pride ourselves on providing a seamless check-in and check-out experience, and we're glad to know that it was a breeze for you. We sincerely apologize for the hiccups you experienced with the cleanliness of the spoons and glasses. We appreciate your feedback and will address this issue with our housekeeping team to ensure it doesn't happen again. We also apologize for the room being a bit chilly without an adjustable temperature. We'll look into this matter to provide better comfort for our guests in the future.However, we're delighted to hear that these minor issues didn't overshadow the overall great experience you had. We're thrilled that you had a blast, and we would be absolutely thrilled to welcome you back in the future. Thank you for choosing our hotel, and we look forward to providing you with an even better stay next time!Warmest Regards,Carlos SouzaGeneral Manager

8/10 Bagus

Sheridan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very central hotel. Great for a family of 5.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 25 Des 2023
Thank you for your feedback! We're delighted to hear that our hotel's central location is convenient for your family of 5. We aim to provide comfortable accommodations for families, and we're glad we could meet your expectations.If you have any specific suggestions or requests to further enhance your experience or accommodate your family's needs, please feel free to let us know. We appreciate your support and hope to have the opportunity to welcome you and your family back in the future.Warmest Regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

Anne Marie S

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 23 Des 2023
Thank you for sharing with us your generous review. We are so very glad to hear that you have enjoyed your stay at Holiday Inn golden mile.Warmest Regards,Carlos SouzaGeneral Manager

8/10 Bagus

Tommy

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
This hotel is convenient but hotel room looks old and not upgraded especially the toilets still using the old conventional with 2 separate hot and cold turning knob where I feels it is too outdated. I also feels that it will be wasting water as nobody will bother to turn off 2 separate knobs. It should be upgraded to 1 lever tap with mixing cold and hot together which is easier to access instead of turning it.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 19 Des 2023
Thank you for taking the time to provide us feedback on your recent stay at our hotel. We apologies for the inconvenience you experienced during your stay. We understand your concerns regarding our dated room and amenities while we are constantly working on improving our property and guest experience, and your comments will be taken into consideration for our future upgrades and renovations. We value your feedback and want to assure you that we are committed to providing a pleasant and enjoyable stay for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Warmest regards, Carlos Souza General Manager

4/10 Buruk

WanXin

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 5 Jan 2024
Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future.

10/10 Sangat Bagus

Chantakarn

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 15 Des 2023
I’m so pleased that you felt my hotel comfortably accommodated all your needs, and I do hope you found some time to relax and enjoy the very best of our fantastic city. It’s also wonderful to see that you have awarded my team with the highest possible scores available to you on this particular platform and that you would recommend my hotel to other visitors of this site – rest assured, your feedback is greatly appreciated by all of us here at the Holiday Inn Golden Mile Hong Kong. Thank you once again, I do hope to be able to welcome you back with us on your next trip to Hong Kong. Hope to see you again soon!Warmest regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

Shoppers Stop

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location and comfort stay
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 13 Des 2023
Thank you for your feedback! We're glad to hear that you enjoyed both the location and the comfort of your stay.We understand the importance of a convenient location for our guests, and we strive to provide easy access to various attractions, transportation options, and amenities in the surrounding area.Ensuring a comfortable stay is one of our top priorities. We work hard to provide cozy accommodations, quality services, and amenities that contribute to a pleasant and relaxing experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best regards,Carlos SouzaGeneral Manager

6/10 Cukup Baik

Nengyen

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 9 Des 2023
Thank you for sharing your review here with us, we look forward to having you again the next time you visit Hong Kong.Warmest Regards,Carlos SouzaGeneral Manager

8/10 Bagus

Samera

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 7 Des 2023
Thank you for awarding your stating experience at an 8 out of 10. we are very glad to see that you have enjoyed your stay with us and we hope to see you again very soon.Warmest Regards,Carlos SouzaGeneral Manager

4/10 Buruk

Luisito

Traveler bisnis
Great location but...
I booked for a 3 night/triple sharing (3-adult) suite. Upon check-in I was told that I had to pay extra for the 3rd person. Was already late, man in the reception (trainee in his nameplate) could hardly speak English and one person in our party was already too tired to argue. Aside for the location of the hotel and the friendly concierge, there was really nothing great to say about our stay there.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 7 Des 2023
We apologize for the inconvenience you experienced during your stay at our hotel. We understand that the situation with the additional charge for the third person was frustrating and that the communication with the trainee at the reception was not ideal.We strive to provide clear and transparent information regarding any additional charges or policies, and it seems that we fell short in this instance. We apologize for the inconvenience caused and any confusion it may have caused you and your party.We truly value your feedback as it helps us identify areas for improvement. We will address the issue with our reception team to ensure better communication and language proficiency in the future.While we are glad to hear that you appreciated the location of our hotel and found our concierge to be friendly, we regret that there were no other positive aspects of your stay that stood out to you.Once again, we apologize for any inconvenience caused and appreciate your feedback. We hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Best regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

salman, Jabriya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good hotel super clean friendly staff best location
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 7 Des 2023
Thank you for your very kind words regarding your recent stay at our hotel. We are thrilled to hear that you found the experience to be very good, with super clean facilities and friendly staff. We also appreciate your recognition of our excellent location.Our team takes great pride in maintaining a high standard of cleanliness throughout the hotel, as well as providing friendly and attentive service to our guests. It's wonderful to know that our efforts have made a positive impression on you.We also understand the importance of a prime location, and we are glad that our hotel's location met your expectations. We strive to offer convenience and accessibility to our guests, allowing them to make the most of their stay and explore the surrounding area easily.Thank you for choosing our hotel, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Best regards,Carlos Souza

10/10 Sangat Bagus

salman, Jabriya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 12 Des 2023
I’m so pleased that you felt my hotel comfortably accommodated all your needs, and I do hope you found some time to relax and enjoy the very best of our fantastic city. It’s also wonderful to see that you have awarded my team with the highest possible scores available to you and that you would recommend my hotel to other visitors of this site – rest assured, your feedback is greatly appreciated by all of us here at the Holiday Inn Golden Mile. Thank you once again,, I do hope to be able to welcome you back with us on your next trip to Hong Kong.Warmest and best regards,Carlos SouzaGeneral Manager

8/10 Bagus

Roman

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good location in TST
Great location but the rooms are a bit old and service not as good as expected.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 1 Des 2023
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We take your comments very seriously and will use them as an opportunity for improvement.We understand that the condition of the rooms did not meet your expectations, and we apologize for any dissatisfaction caused. We continuously strive to maintain and update our facilities to provide a comfortable and enjoyable stay for our guests. We will take your feedback into consideration as we plan future renovations and upgrades. Thank you.Regarding the service, we regret that it did not meet your expectations. Our goal is to provide exceptional service to all our guests, and we apologize if we fell short on this occasion. We will review our training and processes to ensure that our staff delivers the level of service that our guests deserve.We appreciate your feedback as it helps us to identify areas for improvement. We hope that you will give us another opportunity to provide you with a better experience in the future.If you have any further questions, or concerns or if there is anything we can do to address your specific issues, please feel free to reach out to our management team directly. We value your feedback and would like to make it right.Thank you again for choosing our hotel, and we hope to have the chance to welcome you back and exceed your expectations in the future.Best regards,Carlos Souza General Manager

10/10 Sangat Bagus

Jaika

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 2 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 1 Des 2023
I’m so pleased that you felt my hotel comfortably accommodated all your needs, and I do hope you found some time to relax and enjoy the very best of our fantastic city. It’s also wonderful to see that you have awarded my team with the highest possible scores available to you (5). Rest assured, your feedback is greatly appreciated by all of us here at the Holiday Inn Golden Mile. Thank you once again, I do hope to be able to welcome you back with us on your next trip to Hong Kong.Warmest regards,Carlos SouzaGeneral Manager

8/10 Bagus

MANISHA

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
The location of the property is amazing. The staff is really nice and accommodating. The rooms are very outdated but the location wins.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 30 Nov 2023
Thank you for your feedback. We appreciate your positive comments about the amazing location of our property. We understand that a convenient location can greatly enhance the overall experience of your stay.We're also glad to hear that our staff provided you with excellent service and were accommodating to your needs. Our team strives to create a welcoming and comfortable environment for our guests.Regarding the rooms, we apologize if they did not meet your expectations. We value your feedback here and will take it into consideration as we continue to make improvements to enhance the overall guest experience.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back again in the future.Best regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

Hyesu

Menginap 2 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 24 Nov 2023
Thank you for your generous score, we look forward to having you again with us the next time you visit Hong Kong!Warmest of Regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

Edmund

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
HK - Tsim Sha Tsui
Very good location, next to almost everything that is necessary for business or family vacation. Next to subway, shopping malls, food and walking distance to the Bayfront.
Menginap 6 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 24 Nov 2023
Dear valued guest,Thank you for taking the time to share your positive feedback about our hotel's location. We are delighted to hear that you found our location to be very good and convenient for both business and family vacations. Being close to the subway, shopping malls, dining options, and within walking distance to the Bayfront allows our guests to have easy access to various amenities and attractions.We strive to provide a central and accessible location that enhances our guests' experience during their stay. Your satisfaction is important to us, and we are glad that our location met your expectations.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,Carlos Souza

10/10 Sangat Bagus

Chi Lun, Vancouver

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Holiday Inn Golden Mile is in a shopping area with convenient transportation. The hotel room size is big enough which compared with another hotels in Hong Kong. Courteous staff and excellent services. Air purify was setting up in the guest room 24 hours. Doorman Tom fervently to help me to transport my luggage to the room I stayed.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 19 Nov 2023
Thank you for sharing your positive experience at Holiday Inn Golden Mile!We're delighted to hear that you enjoyed our hotel's location in a bustling shopping area with convenient transportation. Being in the heart of the action allows our guests to easily explore and indulge in the vibrant shopping scene of Hong Kong.We're glad that you found the room size to be spacious compared to other hotels in Hong Kong. We understand the importance of providing comfortable and well-appointed accommodations for our guests to relax and unwind during their stay.It's wonderful to know that you received courteous service from our staff and experienced excellent service throughout your stay. Our team takes pride in delivering exceptional service to ensure our guests have a memorable experience.We're also pleased to hear that an air purifier was set up in your guest room, providing a clean and fresh environment for your comfort. We strive to prioritize the well-being of our guests and provide a pleasant atmosphere.Thank you for highlighting the assistance of Doorman Tom. We appreciate the dedication and helpfulness of our staff members, and we will pass on your kind words to Tom.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience in the future.Best regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

XIN LEI

Menginap 1 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 19 Nov 2023
Thank you for giving us a 10 out of 10 perfect score. We are very happy to hear that you have enjoyed your stay with us. We hope to see you again very soon!Warmest Regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

Lee

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great!!
Menginap 2 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 17 Nov 2023
Thank you so much for awarding us such high praise for your stay overall. Our team and I hope that you had a wonderful time in the city and got the best from our vibrant neighbourhood. On behalf of my entire team, it was a pleasure to host you and it would be a pleasure and a privilege to welcome you back. Hope to see you again very soon!Warmest regardsCarlos SouzaGeneral Manager

10/10 Sangat Bagus

donghoon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 14 Nov 2023
I was absolutely delighted to read your review, and wanted to thank you for choosing us for your stay in Hong Kong. Thank you for awarding us with a 10 out of 10 perfect score. Your feedback and custom are both very much appreciated. I hope to have the pleasure and privilege of welcoming you again soon. Warmest regards, Carlos SouzaGeneral Manager

8/10 Bagus

Nora

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 9 Nov 2023
We're glad that you had a positive experience with us, and your rating of 8 out of 10 is much appreciated. We are constantly striving to improve and provide even better service in the future. If there's anything specific we can do to make your next stay even more enjoyable, please let us know. Thank you for your feedback, and we look forward to welcoming you back again!Warmest regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

Petra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Centraal gelegen hotel
Prima hotel met hele snelle check in. Om de hoek van het hotel zit een mooi park (kowloon park) wat leuke bars en veel (dure) winkels. De ladiesmarket is 10 min met een taxi. Goed ontbijt. Kamer niet groot maar efficiënt.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 2 Nov 2023
Thank you for your review! We're thrilled to hear that you had a great experience at our hotel, especially with the fast check-in process. It's wonderful to know that you enjoyed the proximity to Kowloon Park, with its beautiful surroundings. The nearby bars and shops offer a variety of options for entertainment and shopping.We're glad you found the breakfast to be good, as we strive to provide a satisfying dining experience for our guests. While our rooms may not be large, we prioritize efficiency and functionality to ensure a comfortable stay.Thank you once again for your feedback. We appreciate your support and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your experience, please let us know. Have a fantastic day!

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Old property, decent service, great location
Old property, smells weird. Service is good. OK breakfast spread with nice service. Very convenient location. Hotels.com information is grossly incorrect. I was allowed to book a room with a child between 12-17 years on the site but was forced to pay extra at the property since they treated the child as an adult. Also, they do not have an airport shuttle.
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 28 Okt 2023
Thank you for sharing your feedback with us. We apologize if the property had a peculiar smell due to its age. We appreciate your positive comments about the service provided by our staff and the satisfactory breakfast spread with good service. We understand that the convenient location was a plus for you. We apologize for any inconvenience caused by the incorrect information on Hotels.com regarding booking a room with a child between 12-17 years. We will address this issue with the relevant parties to ensure accurate information is provided in the future. We appreciate your valuable input, and we will take your comments into consideration as we strive to improve our services. If you have any further concerns, please do not hesitate to let us know.Carlos Souza General Manager

8/10 Bagus

Ravindra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 27 Okt 2023
Thank you for taking the time to post your review here on our website, and indeed for this valuable opportunity to respond. Thank you for a 8 out of 10 high score. Please know that your custom is very valued, and look forward to having the pleasure and the privilege of welcoming you back in the not too distant future. Warmest regards Carlos SouzaGeneral Manager

8/10 Bagus

Pierre

Traveler bisnis
Disukai: Fasilitas
Bon service et très près du métro et des services.
Menginap 8 malam pada bulan Oktober 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 24 Okt 2023
Thank you for your feedback! We're delighted to hear that you appreciated our good service and our proximity to the metro and services. We strive to provide quality service and make your stay as convenient as possible. Being located close to the metro allows for easy transportation around the city and access to the various services nearby.We appreciate you sharing your satisfaction with us. If you have any other needs or questions, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back and providing an even better experience. Have a great day!Warmest regards,Carlos SouzaGeneral Manager

8/10 Bagus

Kenny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location is very convenient, room is quite big and staff is very polite, all good, 👍👍👍👍
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 23 Okt 2023
Thank you for your review! We're delighted to hear that you found our hotel's location convenient, the room spacious, and our staff polite. We strive to provide a convenient location that allows easy access to various destinations. Additionally, ensuring comfortable and spacious rooms is a priority for us to ensure a pleasant stay for our guests. We also place great importance on training our staff to be polite and friendly, aiming to provide excellent service to all our guests.We appreciate your compliments and support. If you have any other needs or questions, please feel free to let us know. We look forward to welcoming you back and providing you with even better service. Have a pleasant journey! Hope to see you soon!Warmest Regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

SHAN

Disukai: Kebersihan, staf & layanan
便利
Tanggapan dari 總經理 蘇嘉洛 pada tanggal 23 Okt 2023
很高興您對我們酒店的地理位置讓您是次假日旅行感到便利。我們很期待您下次的到訪。總經理蘇嘉洛

8/10 Bagus

Mizuho

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 4 Nov 2023
Thank you so very much for awarding us with a four out of fivr score. We are thrilled to see that you have enjoyed your stay! We look forward to hosting you again in the future, it would be our absolute privilege.Warmest Regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

steve

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 4 Nov 2023
Thank you so very much for awarding us with the perfect score. We are thrilled to see you that you have enjoyed your stay with us! We look forward to hosting you again in the future! Hope to see you very soon!Warmest Regards,Carlos SouzaGeneral Manager

8/10 Bagus

Alex

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 14 Okt 2023
Thank you for rating us a high score of 8 out of 10. We are very joyful to know that you have enjoyed your stay with us.Warmest Regards,Carlos SouzaGeneral Manager

8/10 Bagus

Jung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 7 Okt 2023
Thank you for awarding us with a 8 out of 10 for your staying experience. I do hope that you had a wonderful time in the city and got the best from our vibrant neighborhood. On behalf of my entire team, it was surely a pleasure to host you and it would be a pleasure and a privilege to welcome you back.Warmest regardsCarlos SouzaGeneral Manager

10/10 Sangat Bagus

Eun Yeop

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 6 malam pada bulan September 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 8 Okt 2023
Our team and I are very happy to see that you have given us the perfect score for your staying experience. We very much look forward to hosting you again the next time you find yourself in Hong Kong! See you very soon!Warmest Regards,Carlos Souza General Manager

8/10 Bagus

Syed

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan September 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 3 Okt 2023
Thank you for awarding us an 8 out of 10 score on Expedia. We are very glad to know that you have enjoyed tour stay with us. Please let us know if you have further feedback or comments in regard to your staying experience.Warmest Regards,Carlos SouzaGeneral Manager

8/10 Bagus

YAO JU

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 22 Sep 2023
Our team and I are very happy to see that you have enjoyed your stay with us and have awarded us with an 8 out of 10! Please let me know if you have any further comments of feedback for our team.We look forward to hosting you again the next time you visit Hong Kong!Warmest Regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

SIRINAPHA

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Near MTR and good staff
Menginap 3 malam pada bulan September 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 18 Sep 2023
We are very happy to know that our hotel being close to the MTR station and also our staff's performance has made your stay feel even more enjoyable. Thank you for choosing Holiday Inn Golden Mile for your accommodation in Hong Kong. We hope to host you again the next time you visit Hong Kong.Warmest Regards,Carlos SouzaGeneral Manager

10/10 Sangat Bagus

Yu Lin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location- close proximity to all the malls and restaurants around.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Carlos Souza General Manager pada tanggal 18 Sep 2023
Thank you for awarding us a 5/5 on Expedia. We are very happy to hear that our location has made your trip more convenient. We thank you for your kind compliments and we hope to see you again sometime soon.Warmest regards,Carlos SouzaGeneral Manager