Pemandangan dari kamar

Ulasan untuk Kowloon Shangri-La, Hong Kong

5 out of 5
Kowloon Shangri-La, Hong Kong
64 Mody Road, Tsim Sha Tsui East, Kowloon

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 696 dari 1009 ulasan" "
Penilaian 8 - Bagus. 228 dari 1009 ulasan" "
Penilaian 6 - Cukup Baik. 52 dari 1009 ulasan" "
Penilaian 4 - Buruk. 18 dari 1009 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 1009 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

HIRO

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
かつての名店も、古さは否めない。利用する訳はリーズナブルだから。食事はすべての点で良い。時々不心得なスタッフがいて、今回がまさにそうだった。当然五つ星を差し上げるべきなのに、出来なかったのは彼のせいである。基本的にフレンドリーで好ましい。
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

keyu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024

8/10 Bagus

David Charles Wheeley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was a little disappointed that I was upgraded to a Horizon Club room but not to the Horizon Club - what was the point? Carpeting in some areas threadbare - not what was expected. Otherwise an excellent stay!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

David

Bepergian bersama teman
Great location, wonderful attentive staff. Our room was a deluxe horizon club Harbour view and exceeded our expectations. The Horizon Club is a winner and worth the extra outlay.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Robert John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was so nice, staff was very helpful and attentive. Love how they change the carpets in the elevators everyday. The exercise machines needed a little attention. Like the spin bike was not able to be working and another bike did not have TV.
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Stefan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2024

10/10 Sangat Bagus

chu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and convenient.
Menginap 4 malam pada bulan Maret 2024

8/10 Bagus

Andreas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good locarion
Menginap 8 malam pada bulan Maret 2024

10/10 Sangat Bagus

TING-YU

Menginap 4 malam pada bulan Februari 2024

6/10 Cukup Baik

XIAOHUA

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas
宿泊施設が普通です
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

XIAOHUA

Bepergian bersama keluarga
Disukai: Staf & layanan
交通が便利です
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Takashi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Tomoka

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Staf & layanan
隣の部屋からの泣き叫ぶ声が凄かった
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jarley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Confortable convenaient easy access to transportation very nice breakfast buffet
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 6 Mar 2024
Dear Jarley,Thank you for your great review! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Saher

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice, clean and quiet. Near the MTR, Shops and other facilities.
Menginap 8 malam pada bulan Februari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 23 Feb 2024
Dear Saher,Thank you for staying with us and for giving us a great review. Looking forward to welcoming you back soon. Kind regards,

8/10 Bagus

Zhifang

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

CARLOS JACOBO

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Carlos,Thank you for your great rating. We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

CATHY

Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Peifeng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The stay was good. But we lost money in the safe in the room. Very sophisticated operation. They took half of the money from each bundle so the theft would not be detected when checking out.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 19 Feb 2024
Dear Peifeng, Thank you for your feedback. We are pleased to hear that you had a good stay with us. We are sorry to hear about the said incident that occurred, and would like to assure you that our team has been fully committed to providing assistance both during your stay and afterwards. Should you have any further questions or concerns, please don't hesitate to reach out to our duty manager.With kind regards,

10/10 Sangat Bagus

Randall, Forest Hills

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
You will never experience customer service as I enjoyed in this hotel. Coupled with the beautiful hotel, and spacious rooms, I never wanted to leave.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Randall,Thank you for your wonderful recommendation! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Leif

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room. Well equiped. The staff was great. Near everything. I will stay there again
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Leif,Thank you for your great review! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff. Very helpful
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Christopher,Thank you for your great review! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Ray

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Ray,Thank you for your great rating. We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Frank Kwok Kong

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice staff. Feels comfortable staying in the hotel.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 21 Feb 2024
Dear Frank,Thank you for staying with us and for giving us a great review. Looking forward to welcoming you back soon. Kind regards,

6/10 Cukup Baik

Kathryn

Bepergian bersama teman
The room furnishing is dated, with dirty stained and dusty curtain. Wind down service is really unnecessary; to make thing worse, the staff rang the bell at 9pm and opened the door immediately.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Kathryn,Thank you for staying with us and for your feedback. Your constructive criticism is very much appreciated and certainly does assist us in maintaining the standards we require and you are entitled to expect. We look forward to welcoming you back soon. Kind regards

8/10 Bagus

Karen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 21 Feb 2024
Dear Karen,Thank you for staying with us and for giving us a great review. Looking forward to welcoming you back soon. Kind regards,

10/10 Sangat Bagus

Chun, Princeton Junction

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel location and service !
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Chun,Thank you for your great review! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

John

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear John,Thank you for your great rating. We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Yongjie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's a great hotel
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Yongjie,Thank you for your great review! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Ronald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Ronald,Thank you for your great rating. We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Memory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Memory,Thank you for your great rating. We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Ricky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Reachable with MTR station at your door step.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Ricky,Thank you for your great rating! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Yeung

Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Yeung,Thank you for your great rating. We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

HEE SIEW

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was spacious and it was like a back to home feeling after spending the daytime exploring Hong Kong. Housekeeping service was clean and efficient. Hotel staff were helpful and rendered help readily by tracing the cab i took from hongkong palace museum back to the hotel.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Hee Siew,Thank you for your great recommendation! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Jean-Pierre

Bepergian bersama teman
Disukai: Fasilitas
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Jean-Pierre,Thank you for your great rating! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Christine

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Christine,Thank you for your great rating! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

8/10 Bagus

Edzel

Bepergian bersama keluarga
Disukai: Kebersihan
It offers a mix of positives and drawbacks. Its prime location near Tsim Sha Tsui station provides excellent accessibility, making it a convenient choice for exploring the city. Housed in an older building, the hotel maintains a good standard of cleanliness and comfort. Despite the aging structure, the spacious rooms on the 20th floor offer stunning views, adding a positive aspect to the stay. However, the staff's friendliness could be improved. While not unwelcoming, a warmer and more attentive approach would enhance the overall guest experience. Moreover, the hotel lacks in providing essential amenities such as facial wash and lotion, a feature that could elevate its service, especially for female guests. On the positive side, the nearby park is a valuable addition, particularly for families. It provides a convenient space for recreation and play, adding a family-friendly touch to the stay. Unfortunately, the food quality falls short of expectations. Some dishes were notably difficult to bite, affecting the overall dining experience. An improvement in culinary offerings would undoubtedly elevate the hotel's reputation in this regard. In summary, the hotel's convenient location, spacious rooms, and impressive views contribute to a positive stay. However, there is room for improvement in terms of staff friendliness, amenities, and food quality. Addressing these aspects would make this hotel a more competitive choice in Hong Kong's bustling hospitality scene.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Edzel,Thank you for staying with us at Kowloon Shangri-La, and for your very detailed review. Your constructive criticism is very much appreciated and certainly does assist us in maintaining the standards we require and you are entitled to expect. We look forward to welcoming you back very soon.Kind regards,

10/10 Sangat Bagus

Kun Lin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I booked the hotel for my parents’ wedding anniversary celebration. Staff was very accommodating, and in particular Belle who was quick to reach out after I dropped a note about the special occasion. They went above and beyond my expectations in making my parents’ stay in Hong Kong truly memorable.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Kun Lin,Thank you for sharing the joyful moment with us and for your great recommendation! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Izumi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
so good
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Izumi,Thank you for your great rating! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

Christine

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Christine,Thank you for your great rating! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

8/10 Bagus

Vivian

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 26 Feb 2024
Dear Vivian,Thank you for your great rating! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

KENSUKE

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
すでに、常宿にしているホテルなので言うまでもないです。 一流ホテルのゆえんを感じています。 最高だと思います。
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

MORIO

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ホテルスタッフの対応、環境も良くとても楽しい年末年始を過ごすことができました。カウントダウンも間近で体験できお勧めです。
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Liliana

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Aidan Chung, Director of Operations pada tanggal 20 Feb 2024
Dear Liliana,Thank you for your great rating! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon.Kind regards,

10/10 Sangat Bagus

SHIGENORI

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ありがとうございました。ロケーション 買い物の便含め ベストです! 素晴らしい 香港旅行になりました!
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jose Karlo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Highly recommend this hotel. Check in was a bit busy due to Christmas holidays but staff, especially the Filipino bell boys were very helpful and friendly. Top class exceptional customer service.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

manish

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Tammy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our concierge Allan was wonderful! We arrived on New Years Eve and he came and met us as the taxi couldn’t get to the hotel. He was incredibly knowledgeable and willing to help! He definitely added to our overall experience! Thanks Alan!
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Maykala

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Centrally located property with easy access to food and transportation and sights
Menginap 3 malam pada bulan Desember 2023