Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 256 dari 1002 ulasan" "
10 - Sangat Bagus
256
Penilaian 8 - Bagus. 458 dari 1002 ulasan" "
8 - Bagus
458
Penilaian 6 - Cukup Baik. 187 dari 1002 ulasan" "
6 - Cukup Baik
187
Penilaian 4 - Buruk. 66 dari 1002 ulasan" "
4 - Buruk
66
Penilaian 2 - Sangat Buruk. 35 dari 1002 ulasan" "
2 - Sangat Buruk
35
7,6/10
Kebersihan
8,0/10
Staf & layanan
7,4/10
Fasilitas
7,4/10
Kondisi & fasilitas properti
7,4/10
Ramah lingkungan
Ulasan
8/10 Bagus
Yu Keung
Bepergian bersama teman
11 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice hotel
Yu Keung
Menginap 1 malam pada bulan April 2024
Tanggapan dari Martin Fung pada tanggal 15 Apr 2024
Dear Yu Keung, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that you had an enjoyable stay. It is our goal to ensure that every guest experience is as positive as yours. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager
8/10 Bagus
JOHN
9 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
As above
JOHN
Menginap 4 malam pada bulan April 2024
Tanggapan dari Martin Fung pada tanggal 11 Apr 2024
Dear JOHN, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager
6/10 Cukup Baik
Keith
1 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Aircon was so warm in my room
Keith
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Martin Fung pada tanggal 2 Apr 2024
Dear Keith, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We have noted and indeed are concerned of the area(s) which failed to meet your expectations. To ensure a comfortable and pleasant accommodation experience for our guests, the hotel will carry out scheduled repair and maintenance works on a regular basis. We will consider your comments and forward to our management. It is always through guest’s comments like yours where we could upkeep the services of the hotel. We look forward to welcoming you back in the future when we could show you our improvements. Yours sincerely,Martin FungFront Office Manager
10/10 Sangat Bagus
Naoko
Bepergian bersama keluarga
30 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
立地が最高でスタッフも親切。もう20年以上お世話になっています。
Naoko
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Martin Fung pada tanggal 2 Apr 2024
Dear Naoko, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager
8/10 Bagus
Junji, Kawanishi
Bepergian bersama keluarga
7 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is very close from station.
Junji
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Martin Fung pada tanggal 8 Mar 2024
Dear Junji, Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
8/10 Bagus
Robert
6 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel was in a great location
Easy to get around by walking or riding around on public transport
Breakfast was great
Good verity
Robert
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Martin Fung pada tanggal 7 Mar 2024
Dear Robert, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are very delighted that you enjoyed our hotel facilities, especially for convenient location and buffet breakfast. It is always a pleasure to receive positive feedback like yours which enables us to devote more enthusiasm with excellent service. We look forward to welcoming you back in the future.Yours sincerely,Martin FungFront Office Manager
8/10 Bagus
Takaaki
4 Mar 2024
Takaaki
Menginap 1 malam pada bulan Maret 2024
6/10 Cukup Baik
Kwok
Bepergian bersama keluarga
2 Mar 2024
Disukai: Fasilitas
Well
Kwok
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Martin Fung pada tanggal 4 Mar 2024
Dear Kwok, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that you had an enjoyable stay. It is our goal to ensure that every guest experience is as positive as yours. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager
Tanggapan dari Martin Fung pada tanggal 26 Feb 2024
Dear KAORI, Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
6/10 Cukup Baik
Kenji
18 Feb 2024
Good location for business and tourism.
Kenji
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Martin Fung pada tanggal 19 Feb 2024
Dear Kenji, Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
Tanggapan dari Martin Fung pada tanggal 14 Feb 2024
Dear MIDORI, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. Please accept our apologies for the inconvenience caused to you. Your valuable comments will be taken to our management’s attention to ensure that necessary improvements can be made immediately. We look forward to welcoming you back in the future. Yours sincerely,Martin FungFront Office Manager
6/10 Cukup Baik
Yuji
12 Feb 2024
Yuji
8/10 Bagus
HIROKI, YOKOSUKA
Bepergian dalam rombongan
11 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
室内も清潔で周辺も利便性が良く大変良かったです。
HIROKI
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Martin Fung pada tanggal 14 Feb 2024
Dear HIROKI, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that you had an enjoyable stay. It is our goal to ensure that every guest experience is as positive as yours. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager
10/10 Sangat Bagus
Hiromi
11 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
安全で過ごしやすく、また交通に便利で買い物もしやすい。スタッフは親切だった。
Hiromi
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Martin Fung pada tanggal 14 Feb 2024
Dear Hiromi, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are most pleased to receive compliment regarding our customer service and we were able to meet your expectations. We look forward to having the pleasure of welcoming you back again in the future. Yours sincerely,Martin FungFront Office Manager
2/10 Sangat Buruk
Leo
10 Feb 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The customer service of front desk and porter is awful, they are always showing poker face, no name tag at front, wearing a black jacket but no sign of staff.
The cleanliness of the room is another nightmare, the curtain is dirty, the towels are yellowish, the shower head speeding is slow. Luckily, the bed and pillows are still good for use.
Leo
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Martin Fung pada tanggal 14 Feb 2024
Dear Leo, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We have already brought this up to the attention of the concern departments for reviewing their current procedure and rest assured that similar of such will not re-occur in the future. Yours sincerely,Martin FungFront Office Manager
8/10 Bagus
Satoshi
9 Feb 2024
Disukai: Kebersihan, staf & layanan
Satoshi
Menginap 2 malam pada bulan Februari 2024
8/10 Bagus
HIROSHAI
8 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is inconvenient that there is no watch in a room.
HIROSHAI
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Martin Fung pada tanggal 9 Feb 2024
Dear HIROSHAI, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. Please accept our apologies for the inconvenience caused to you. Your valuable comments will be taken to our management’s attention to ensure that necessary improvements can be made immediately. We look forward to welcoming you back in the future. Yours sincerely,Martin FungFront Office Manager
6/10 Cukup Baik
Leo
Bepergian bersama teman
1 Feb 2024
Tidak Disukai: Staf & layanan, fasilitas
The staff service is poor and unprofessional, it is worse than expected from the price and hotel group.
Leo
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Martin Fung pada tanggal 2 Feb 2024
Dear Leo, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We regret to hear that you are not satisfied with some of our staff members’ performance. We take your comment seriously and therefore have reminded our team the importance of professional service and attitude. Training will also be reinforced to all front line teams to ensure excellent services to be rendered under any circumstances. Satisfactory guest experience always stays at our top priority and we truly hope this single staying experience will not prevent you from staying with us again. Yours sincerely,Martin FungFront Office Manager
4/10 Buruk
HIROMICHI, izumi city
Bepergian bersama teman
1 Feb 2024
Tidak Disukai: Kondisi & fasilitas properti
トイレ事情宜しくない
HIROMICHI
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Tampo Tam pada tanggal 1 Feb 2024
Thank you for taking your time to send this valuable feedback about your recent visit to The Kowloon Hotel.Your comments made about toilet condition is not good was encountered during your recent stay is out of your expectation. I have already brought to our Department Heads concerned attention. Please accept our sincere apology for all the inconveniences caused to you. We are appreciate if you could provide more booking information for us such as room number and your full name so that we could fix the issue of the captioned guestroom.We look forward to welcome you in the not distant future.
10/10 Sangat Bagus
Sanae
31 Jan 2024
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Martin Fung pada tanggal 1 Feb 2024
Dear Sanae, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. Please accept our apologies for the inconvenience caused to you. Your valuable comments will be taken to our management’s attention to ensure that necessary improvements can be made immediately. We look forward to welcoming you back in the future. Yours sincerely,Martin FungFront Office Manager
Tanggapan dari Martin Fung pada tanggal 29 Jan 2024
Dear Masayo, Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
6/10 Cukup Baik
Man Hi
24 Jan 2024
Disukai: Staf & layanan
Very slow internet connection. Try to check in my flight online, sitting in front of the computer for 20 minutes and couldn't get into the airline's website. Staff admitted the slow speed and suggested I send complain to the management.
Man Hi
Menginap 13 malam pada bulan Januari 2024
Tanggapan dari Martin Fung pada tanggal 26 Jan 2024
Dear Man Hi, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We regret to hear that you are not satisfied with the wifi connection in room. We take your comment seriously and therefore have brought the point you raised to our IT team which will look into addressing this accordingly. We truly hope this single staying experience will not prevent you from staying with us again. We look forward to welcoming you back next time.Yours sincerely,Martin FungFront Office Manager
8/10 Bagus
Andy
24 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Andy
Menginap 1 malam pada bulan Januari 2024
10/10 Sangat Bagus
Joji
Bepergian bersama keluarga
22 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Martin Fung pada tanggal 23 Jan 2024
Dear Joji, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that you had an enjoyable stay. It is our goal to ensure that every guest experience is as positive as yours. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager
Tanggapan dari Martin Fung pada tanggal 10 Jan 2024
Dear MORIFUMI, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We have already brought this up to the attention of the concern departments for reviewing their current procedure and rest assured that similar of such will not re-occur in the future. Yours sincerely,Martin FungFront Office Manager
It was enjoyable. The place is near to most of the city highlights like Victoria Harbour, museuns and train stations
Laurice
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Martin Fung pada tanggal 9 Jan 2024
Dear Laurice, Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
10/10 Sangat Bagus
Noriyuki
6 Jan 2024
Disukai: Fasilitas
Noriyuki
8/10 Bagus
Chung Ling
Bepergian bersama keluarga
4 Jan 2024
Great location
Great location.
Only blip was they put me in a room next to one undergoing renovations. Drilling starts at 10am sharp.
Chung Ling
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Martin Fung pada tanggal 9 Jan 2024
Dear Chung Ling, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. Please accept our apologies for the inconvenience caused to you. Again, please accept our most sincere apologies for the emergency repair and we truly hope this single staying experience will not prevent you from staying with us again. Yours sincerely,Martin FungFront Office Manager
8/10 Bagus
Traveler terverifikasi
2 Jan 2024
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Traveler terverifikasi
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin Fung pada tanggal 5 Jan 2024
Dear Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager
Very accessible to mrt station and all shops are just nearby and walking distance. Close to the harbour and some attractions.
Michael
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Martin Fung pada tanggal 2 Jan 2024
Dear Michael, Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
10/10 Sangat Bagus
Ming
Bepergian bersama keluarga
28 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good Service
Ming
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Martin Fung pada tanggal 2 Jan 2024
Dear Ming, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There’s a sewage/stinky smell coming from the air conditioning system intermittently, and fresh odor spray did not help cause the hotel is old, dated and bathroom fixtures are all worn out. The most rating I gave is a two-star and will not recommend any of my friends stay in Kowloon Hotel. Only positive thing is the location which is close to MTR station and in the heart of TST.
MABEL
Menginap 8 malam pada bulan November 2023
Tanggapan dari The Kowloon Hotel, Guest Services Manager pada tanggal 25 Des 2023
Dear Ms MabelSorry to hear that you have encounter the unpleasant experience during your recent stay about the room condition is not up to your expectation. Please accept our heartfelt apology! Besides, I have brought up this matter to the management for the rectification in order to avoid the reoccurrence. Once again, please accept our apology and please feel free to contact me again for any further assistance.
8/10 Bagus
Xiaoyan
22 Des 2023
Xiaoyan
Menginap 3 malam pada bulan Desember 2023
8/10 Bagus
Yuichiro
Traveler bisnis
18 Des 2023
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Yuichiro
Menginap 1 malam pada bulan Desember 2023
8/10 Bagus
Yew
Bepergian bersama keluarga
18 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My boss stayed 2 nights at the hotel. Hotel was comfortable, convenient and clean. He had chosen this hotel due to it's good reputation. Overall stay at the hotel was perfect. Until he found out that he left some HKD in the room. Called hotel to check, housekeeper said they didn't see money in the room during their clean up service. Very dishonest staff the hotel employed. We knew we will not get the money back as it's a big lumpsum but we were hoping we can. Proofed that hotel staff are greedy.
Traveler terverifikasi
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Martin Fung pada tanggal 13 Des 2023
Dear Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. Please accept our apologies for the inconvenience caused to you. Meanwhile, we would appreciated if you can provide the detailed of information on your accommodation, including the Check-in & Check out date with the full name of the guest who made the reservation, email us that we can follow up accordingly. Your personal data will be kept confidential. We attach great importance to your opinions and will definitely follow up and improve the relevant issues. Looking forward to your email and welcoming you back in the future. Yours sincerely,Martin FungFront Office Manager
6/10 Cukup Baik
Morgan
Bepergian bersama teman
9 Des 2023
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
For the price that is being charged, the room was really small. The property is older than expected.
Morgan
Tanggapan dari Martin Fung pada tanggal 14 Feb 2024
Dear Morgan, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We have noted and indeed are concerned of the area(s) which failed to meet your expectations. To ensure a comfortable and pleasant accommodation experience for our guests, the hotel will carry out scheduled repair and maintenance works on a regular basis. We will consider your comments and forward to our management. It is always through guest’s comments like yours where we could upkeep the services of the hotel. We look forward to welcoming you back in the future when we could show you our improvements. Yours sincerely,Martin FungFront Office Manager
Tanggapan dari Martin Fung pada tanggal 6 Des 2023
Dear NAKAGOME, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that you had an enjoyable stay. It is our goal to ensure that every guest experience is as positive as yours. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager