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Ulasan untuk Best Western Resort Kuta

3.5 out of 5
Best Western Resort Kuta
Jl. Kubu Anyar, No. 118, Kuta, Bali

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 67 dari 223 ulasan" "
Penilaian 8 - Bagus. 93 dari 223 ulasan" "
Penilaian 6 - Cukup Baik. 42 dari 223 ulasan" "
Penilaian 4 - Buruk. 14 dari 223 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 223 ulasan" "

7,6/10

Kebersihan

8,2/10

Staf & layanan

4,8/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

AndRee, Sidoarjo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bagus dengan harga terjangkau !
Pengalaman yang menyenangkan menginap 4 hari 3 malam di best western resort kuta, staff ramah, kebersihan kamar terjaga dan lokasi strategis.

6/10 Cukup Baik

anies, gresik

Disukai: Kebersihan, kenyamanan kamar
hotel bersih cocok untuk menenangkan diri
hotel agak jauh dari keramaian, cocok untuk yang butuh ketenangan, kamar cukup bersih serta menu pilihan untuk sarapan pagi kurang beragam

10/10 Sangat Bagus

Rachmat, Darwin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best Western Kuta Kubu anyar are is awesome
it was great,most of the staff are helpfull

4/10 Buruk

MASATOSHI

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Shahid, Bonner

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property photos are different from what is shown online. There were mosquitoes in the room. Bed sheets were not clean, there were stains on the sofas, etc. Didn’t look into bathroom. We just checked-in, searched for another hotel and checked-out within an hour. The staff was polite and courteous thought.
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Natasha

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Sabrina

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Correspondait à mes attentes
Proche de l'aéroport, chambre spacieuse, literie confortable, balcon vue piscine agréable, salle de bains un peu défraîchie
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Kaoru

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Kerstin

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Fine for a short layover near airport
This airport is close to airport and cost efficient. It has all the right amenities, but seems alittle “tired”. Clean. Spa was closed.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

michel

Menginap 2 malam pada bulan Mei 2023

8/10 Bagus

SU JIN

Bepergian bersama keluarga
Disukai: Staf & layanan
친자연적이라 아주 좋았습니단. i love there because it is very nature friendly. love it!
Menginap 3 malam pada bulan Maret 2023

10/10 Sangat Bagus

Wayne

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For the price, staff, room, property - I can't fault this hotel. Was given a massive room and the staff couldn't have been more friendly or functional. I particularly liked the breakfast and pool area. But for the price this package represents massive value.

6/10 Cukup Baik

CRAIG

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No restaurant… No towels in the room… Construction
Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very comfortable stay
Good spot, great staff, very comfortable. Kotobuki restaurant across the street is very good. Three minimarts and ATMs across the street.
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
スタッフも日本語を話せる人がいたのが良かったです。 周辺もコンビニやお店がたくさんあるので立地はいいです。
Menginap 4 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Hotel overall good little things like no safety deposit box in room,phone didnt work,housekeeping taking 2 days to clean spillage up,
Menginap 4 malam pada bulan Agustus 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What a disappointing hotel. Staff were less than friendly and helpful. Sheets in 3 or of the 4 rooms were dirty. Bathroom was not cleaned in one bedroom. Was told breakfast was going to cost 75k every morning upon arriving for first breakfast was tired to be charge 10k staff member was argumentative and then food was not restocked on the buffet. Stayed one nbight and left. Would never stay again or recomend this place
Menginap 7 malam pada bulan Juli 2019

8/10 Bagus

Emma

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Juli 2019
Tanggapan dari Ketut Gunarta pada tanggal 25 Jul 2019
Dear Value Guest, Thank you very much for your time to complete this review. We look forward to welcoming you again in your future stay at Best Western Resort Kuta Best Regards, Best Western Resort Kuta

8/10 Bagus

John David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place for the value. Not walking distance to anything interesting though.
Menginap 3 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
とてもきれいでスタッフも優しかったです
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Erick. pada tanggal 16 Mar 2019
Dear Guest , Greetings from Best Western Resort Kuta ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Best Western Resort Kuta. I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, I Gusti Ngurah Aryawirawan (General Manager).

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
設備や備品は良かったが、シャワーの排水が悪くトイレの下がびしょびしょだった。 立地はワルンが沢山あり良かった。
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Erick. pada tanggal 17 Jan 2019
Dear Guest, ベストウエスタンリゾートクタからのご挨拶! 貴重なご意見をいただき、ありがとうございました。最近のご意見をお寄せください。 私たちのチーム全体を代表して、あなたの期待を超えていないことをお詫び申し上げます。 あなたの満足は私達にとって重要であり、私達は私達が将来ゲストのためにより良い経験を提供することを確実にするために改善を実行するためにあなたが私達に与えたフィードバックを使用するでしょう。 これらの不足分を従業員の学習課題として使用できるようにしてください。今後も微調整が行われるようにします。 最後に、ベストウエスタンリゾートクタをお選びいただきありがとうございます。 次回バリを訪れた際には、ぜひ当ホテルにお戻りください。 敬具、 I Gusti Ngurah Aryawirawan(ゼネラルマネージャー)

8/10 Bagus

THOMAS

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay.
Had a very pleasant stay at the Best Western Resort in Kuta. Very Helpfull and informative staff as well as a stunning gardener and pool area.
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Erick. pada tanggal 17 Jan 2019
Dear Mr . Thomas, Greetings from Best Western Resort Kuta ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Best Western Resort Kuta. I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, I Gusti Ngurah Aryawirawan (General Manager).

8/10 Bagus

Yinjie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel with swimming pool, lurge rooms
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Erick (e-Commerce). pada tanggal 2 Jan 2019
Dear Mr/s. Yinjie , Greetings from Best Western Resort Kuta ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Best Western Resort Kuta . I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2018
Tanggapan dari Erick pada tanggal 19 Nov 2018
Dear Guest, Thank you for the feedback, we appreciate it.

4/10 Buruk

AC, hoofddorp

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Oud hotel die een verbouwing heel hard nodig heeft
Kamers zijn groot maar erg gedateerd en niet zo fris, badkamer was ook niet hygienisch. De meubels waren oud en versleten. De eetkamer was erg warm en ongezellig, met erg simpele eettafels. De personeel moeten nog heel veel leren, en weinig keuze's van eten.
Menginap 7 malam pada bulan Desember 2017
Tanggapan dari Management pada tanggal 6 Jan 2018
Dear AC, Thank you for your feedback. Your review very important to us for our facility and service improvement.

6/10 Cukup Baik

daze, USA

Disukai: Staf & layanan, kenyamanan kamar
OK
Good rate for room... good food and nice room condition... execpty never choose room 2119... door has problem locking... was ok till my last 2 days and hotel didn’t have a remedy for me... over all not bad service!!!
Menginap 5 malam pada bulan November 2017
Tanggapan dari Agung pada tanggal 13 Nov 2017
Dear Daze, Thank you for your kindness to share your experience during your stay at our resort. We express our apologize for problem that you encounter during your stay. There is no intention to perform delay response of service for our guest. We thank your your feed back and we shall share this to our team for improvement and better quality of services.

8/10 Bagus

Kenny

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good but the room look bit old and not very clean
Menginap 10 malam pada bulan September 2017
Dear Kenny, Thank you for your kindness to share experience during your stay at our resort. We thank you for you for your feed back concerning about our property condition. We are in progress to maintain and keep our facility and product in prime condition. We shall share your reviews to our team for improvement for better quality of product and services. Thank you, Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
とても滞在してよかった。スタッフは親切で部屋も広くてコスパはたいへん高かった。朝食もなかなかおいしかった。
Menginap 12 malam pada bulan Agustus 2017
Tanggapan dari Agung pada tanggal 18 Sep 2017
Dear Sir/Madam, Thank you for your kindness to share your experience during your stay. We are happy to hear that you enjoy every moment during your stay with us. We proud to serve our guest well and will look forward for your future visit to our Resort.

10/10 Sangat Bagus

みゆ, トゥバン

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
調度いいホテル
クタの中心からは少し離れてますが、原付さえかりれば、何も不便のない立地で、部屋も広くバスタブもあり快適でした。送迎もちゃんときてくれ、安心しました?
Menginap 2 malam pada bulan Agustus 2017
Dear Miyu, Thank you for your kindness to share your experience during your stay at our hotel. We are happy to hear that you enjoy every moment during your stay at our resort. We proud to serve our guest well and will look forward for your future visit. Best Regards, Management.

8/10 Bagus

Mohamed, PARIS

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff friendly
This nice hôtel needs to be refreshed a little . It should be perfect . All the staff was rofessionnal and friendly , specially Mr DEWA and Farell .
Menginap 7 malam pada bulan Agustus 2017
Tanggapan dari Agung pada tanggal 18 Sep 2017
Dear Mohamed, Thank you for your kindness to share your experience during your stay at our hotel. We are happy to hear that you enjoy every moment during your stay at our resort. We proud to serve our guest well and will look forward to welcome your future visit out our hotel.

10/10 Sangat Bagus

JONGMIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
매우 만족
비용대비 아주 만족스러운 곳으로 추천합니다.
Menginap 1 malam pada bulan Juli 2017
Thank you for your experience. We are happy to hear that your enjoyed your stay at our hotel. We look forward for your next coming in our hotel in the future. Kind Regards, Jerry Reservation

8/10 Bagus

jonas , sweden

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Utmärkt hotell . utmärkt personal. Hyfsade priser
Menginap 3 malam pada bulan Juni 2017
Tanggapan dari Jerry, Reservation pada tanggal 15 Jul 2017
Thank you for your experience. We are happy to hear that your enjoyed your stay at our hotel. We look forward for your next coming in our hotel in the future. Kind Regards, Jerry Reservation

8/10 Bagus

hang

Disukai: Staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2017
Thank you for your experience. We are happy to hear that your enjoyed your stay at our hotel. We look forward for your next coming in our hotel in the future. Kind Regards, Jerry Reservation

8/10 Bagus

Ketut Kamajaya

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thank you for your experience. We are happy to hear that your enjoyed your stay at our hotel. We look forward for your next coming in our hotel in the future. Kind Regards, Jerry Reservation

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really bad experience
Rain water as leaking in the middle of the night. I Asked the reception people to change my room .Initially they said can u adjust for this night and they will change the room.I said no then they give me another room in the third floor no one supported to carry my things it was 5 bags I carry myself. Then I accidentally booked for six days they only cleaned my room once.very bad WiFi I compliant 4 times no response. Pool is good. Breakfast is good. Rest was atrocious. I won't recommend for any one.

10/10 Sangat Bagus

Huub, Zoetermeer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Prima gastvriendelijk hotel
Bij aankomst zeer gastvrij ontvangen,hotel personeel was zeer vriendelijk en de service was uitmuntend. Niets was teveel om ons verblijf zo aangenaam mogelijk te maken. Ontbijt was goed en gevarieerd

2/10 Sangat Buruk

Nk, kuala lumpur, malaysia

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible experience. Overall my holiday is spoiled because of my stay here. Do not recommend to any even if it's a last options. Hotel receptionist are not friendly, not helpful and rude to customer. Don't be surprised if the receptionist yelled or scream at you. Basically they will not look into your request if you do not ring them more thn 5 or 6 times. They provide dirty towels in room and some room don't even have towels. Upon requesting no one even turn up, unless you are willing to walk to the receptionist. Aircond is not working!! Horrible breakfast! Overall it is nightmare!! Do not get impressed with the pictures posted. You will regret choosing this hotel!!!!!

10/10 Sangat Bagus

Danial

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great

8/10 Bagus

Uncle Pete, Wheelers Hill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Only did 6hr stopover
Staff punctual and friendly esp Pande Close to Airport handy

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ビーチからは少し離れているが、それ以外は完璧なホテル
空港からの無料送迎もあり、無料の朝食も充実しています。コメントを見ると、同系列のホテルと間違えているものが多数ありますが、こちらはプールも部屋も広くてとても快適です。町中などへもタクシーですぐにアクセスできるので、コスパはいいです。

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic service from word go!! Hotel was clean and beautiful!! Will definitely stay there again when staying in Kuta!!

8/10 Bagus

Aziana

Disukai: Staf & layanan, kondisi & fasilitas properti
Our 5 days experience in the hotel
Friendly and warm staff service and clean room.Breakfast wasnt that delicious. Room was spacious but a pity aircon was not directed directly facing our bed. Which makes our room quite warm.

6/10 Cukup Baik

lea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel. Very quiet clean traditional Indonesia
Nice hotel clean staff very good pool awesome very quiet off main road so about 15,min walk to main shopping area

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
그럭저럭
가격과 시설은 괜찮았는데 베게시트를 교체하지않은듯 머리카락과 누런께 보였어요

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Hotel
I like it, i will go back to this hotel if i go there again. I like the staf. The improvement that needs doing is the sound of aircon makes, more variety of food on night time. Massage was perfect, everything is good.

6/10 Cukup Baik

T, Japan

Disukai: Kenyamanan kamar
comfortable place
Lovely breakfast, especially porridge was very nice!

10/10 Sangat Bagus

Ewan, Bribie Island, Australia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great service,great hotel
Cant say enough about this great place.We have stayed here before and will definetly be staying again.The staff are wonderful and cannot do enough for you. The rooms are big,clean and very comfortable.Breakfast is beautiful and the manager Arya Wirawan is a most accommodating kind man.Look forward to our next holiday in Bali as this hotel will now always be our choice of stay.Thanks so much Arya and team you really did make our holiday.

10/10 Sangat Bagus

るみみるるみ

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
空港に近く、静かで大きなプールのあるお得なホテル
空港からの無料送迎があります。事前にホテルにメールすれば迎えに来てくれます。 スタッフは親切で礼儀正しいです。場所は繁華街から離れているので静かで快適です。 プールに面したデラックス・ルームに泊まりましたが、広くて快適でした。お湯もたくさんでます。 通りをはさんでコンビニやラウンドリー、食堂などがあり大変安く滞在できます。 クタの中心街までタクシーで3万ルピアほどです。買い物にも便利です。 朝食もまあまあでした。お得でとてもおすすめです。

4/10 Buruk

Marie-mallory

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
À éviter
Je déconseille propreté très moyenne pour un Hotel de ce genre sol salle serviette de bain taché . Super mal placé vraiment n'y aller pas