Property entrance

Reviews of Behotelisboa

4 out of 5
Behotelisboa
Rua dos Correeiros, 136, Lisbon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1004 reviews" "
Rating 8 - Good. 222 out of 1004 reviews" "
Rating 6 - Okay. 46 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 12 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Portugal and it was an amazing experience. The staff was excellent especially Juliana at the front desk. They helped me with every place I needed to go.
Stayed 5 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and location!
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute wonderful location with amazing service. Great recommendations and friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Armie, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are great!!! They are very friendly and helpful. Area is the best, just walking distance from most of the tourist spots in the area.
Stayed 6 nights in Mar 2024
Response from Luis Moreira - Front Office Manager on 6 Apr 2024
Dear Armie,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Mynella, south san francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big thank you to Luis and Douglas for a very warm welcome. Douglas helped us move room when ours had an issue with the air conditioner. The hotel is right in the middle of where you want to be. Restaurants and shops are just a few feet away. Hotel breakfast was also very filling and with so many choices of cheese. I forgot her name but the young lady there was helpful during breakfast and also when we had some afternoon drinks in the bar while waiting for the rain to stop. The hotel is also very close (a short 4 minute flat street walk) to our pickup spot for tours. The Arco da Rua Augusta is very close and so are some other places to visit.
Stayed 3 nights in Mar 2024
Response from Luis Moreira - Front Office Manager on 6 Apr 2024
Dear Mynella,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luis Moreira - Front Office Manager on 6 Apr 2024
Dear Claude,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location to walk to many sites. The hotel staff are friendly and helpful, room was clean though could do we more lights in the bedroom as the wardrobe area dark. Hanging rail in the wardrobe was a little high for a short person ! Hotel has a restaurant on site where we dined twice on an evening and found the food to be exceptional. We ate out for breakfast and there is an abundance of lovely places to grab a pastry. Great stay
Response from Luis Moreira - Front Office Manager on 6 Apr 2024
Dear Diane,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

ming

Stayed 6 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024
Response from Luis Moreira - Front Office Manager on 6 Apr 2024
Dear Mr. Christopher,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

8/10 Good

Clare Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , staff are great and great location
Stayed 5 nights in Mar 2024
Response from Luís Moreira, Front Office Manager on 21 Mar 2024
Dear Cecilia,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Yuliyana

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Luís Moreira, Front Office Manager on 21 Mar 2024
Dear Yuliyana,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
My only concern was having a room on the 5th floor. The elevator only goes to the 4th floor and then there are two flights of stairs. As a senior, I felt uneasy about this situation as I have a fear of falling.
Stayed 1 night in Mar 2024
Response from Luis Moreira - Front Office Manager on 18 Mar 2024
Dear Judith Boville,Greetings from Lisboa,Thank you for sharing your concern with us. We truly understand the importance of ensuring our guests feel safe and comfortable during their stay. We apologize for any inconvenience caused by the elevator only reaching the 4th floor. We do strive to provide accurate descriptions of our facilities and amenities, and we apologize if this was not clear to you prior to booking. Your comfort and satisfaction are important to us, and we appreciate your understanding.We look forward to welcome you again in the future.Kind regards

10/10 Excellent

Joseph Patrick

Travelled with partner
Great hotel.
Stayed 5 nights in Mar 2024
Response from Luís Moreira, Front Office Manager on 26 Mar 2024
Dear Joseph,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Andreia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, super clean, great staff, good size room! I will stay here again.
Stayed 7 nights in Mar 2024
Response from Luis Moreira - Front Office Manager on 17 Mar 2024
Dear Andreia Medeeiros,Greetings,Thank you for sharing your positive feedback! We're delighted to hear that you found our hotel to be conveniently located, impeccably clean, with a great staff and spacious rooms. Your intention to stay with us again is the highest compliment we could receive. We look forward to welcoming you again in the future.Kind regards

10/10 Excellent

Damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , nothing was too much trouble. Excellent location. Breakfast buffet was good, ample selection .
Stayed 4 nights in Mar 2024
Response from Luís Moreira, Front Office Manager on 13 Mar 2024
Dear Mr. Damien,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

8/10 Good

Patrick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Left a cake in my room on my birthday
Stayed 4 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 7 Mar 2024
Dear Patrick,Greetings,Firstly, we thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you appreciate the special touch on your birthday. We look forward to welcome you again in the future.Kind regards

10/10 Excellent

Xifan, Walnut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm atmosphere.
Stayed 3 nights in Mar 2024
Response from Luis Moreira - Front Office Manager on 7 Mar 2024
Dear Xifan Rao,GreetingsThank you for your kind words! We're thrilled to hear that you found the behotelisboa warm and welcoming. Creating a comfortable and inviting environment for our guests is always our top priority. We hope to have the pleasure of welcoming you in the future.Kind regards

10/10 Excellent

Cloee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and friendly. They were very informative about locations and use of transportation around the area. It was also my parents birthday and they had left us a nice cake. Cant fault the team and hotel at all. Would come back. Prime location!
Stayed 2 nights in Mar 2024
Response from Luis Moreira - Front Office Manager on 7 Mar 2024
Dear Cloee Goes,Greetings Lisboa, Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you found our staff warm, friendly, and informative, and that they were able to assist you with transportation options and local recommendations.We're delighted that we could contribute to making your parents' birthday memorable by providing a nice cake for the occasion. Celebrating special moments with our guests is always a joy for us.We look forward to welcome you againWarm regards,

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival we were given a lovely port and de nata tarts and told that we were upgraded to a better room because we were Expedia Silver members which would have been great - but the upgrade room was pretty small with a sloping ceiling, so we kept hitting our heads, due to the sloping ceiling the lights are angled straight into your eyes whilst laying on the bed, the table with all the stuff on it is so small that while chilling you could'nt watch the tv clearly, bed was good, shower was very good, there is no where to hang your towels after use so we had to use the doors of the closets this didn't negatively impact our stay but probably didn't add anything either
Stayed 3 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 7 Mar 2024
Dear Richard,Greetings from Lisboa,Thank you for sharing your detailed feedback about your recent stay with us. We're glad to hear that you enjoyed our welcome drink upon arrival.However, we're sorry to hear that the upgraded room didn't fully meet your expectations. We appreciate your insights regarding the challenges posed by the sloping ceiling and the positioning of lights, as well as the limited space for watching TV comfortably and hanging towels.Please accept our sincere apologies for any inconvenience these issues may have caused during your stay. Your feedback is incredibly valuable to us, and we will certainly take it into consideration as we strive to improve our accommodations and enhance the overall guest experience.Once again we thank you for choosing to stay with us, and we hope to have the chance to welcome you again in the future.Kind regards

10/10 Excellent

Hidelisse, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was amazing, location is perfect, in the Center of the historic area. Metro station is 2 mins walking distance and many cable car stops as well. Many restaurants and coffee shops around. Staff was very attentive and nice. Just be aware that there’s a lot of noise in the street until 11pm and sometimes around 1am-2am when they pick up the trash in the street.
Stayed 6 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 7 Mar 2024
Hidelisse Gonzalez,Greetings from Lisboa,Thank you for sharing your wonderful experience at our hotel! We're delighted to hear that you found our location perfect, right in the heart of the historic area, with convenient access to the metro station and cable car stops. It's great to know that you enjoyed the abundance of restaurants and coffee shops nearby.We're also pleased that our staff make a difference in your stay.We appreciate your feedback regarding the noise levels in the street, especially during trash collection times. While we strive to provide a comfortable environment for our guests, street noise can be a challenge in bustling city centers. We apologize for any inconvenience this may have caused during your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you again in the future.Kind regards

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff were wonderful. The room was perfect, clean and roomy. Perfect accommodations!
Stayed 1 night in Feb 2024
Response from Luis Moreira - Front Office Manager on 7 Mar 2024
Dear Charlotte Grad,Greetings from Lisboa,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you enjoyed our great location, found our staff twonderful, and that your room was perfect.Providing excellent accommodations and a memorable experience for our guests is always our top priority, and we're delighted that we could meet our expectations.We look forward to welcome you again in the future.Kind regards

10/10 Excellent

Sang Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, great management.
Stayed 2 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 29 Feb 2024
Dear Sang Yong,Greetings from Lisboa,WOW what an extraordinary review. Thank you for sharing your experience! I will share your comments with our team as I am sure they will be thrilled to know that they made a difference and really brought your stay to another level.We look forward to welcome you again in the future.Kind regards

6/10 Okay

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. The staff went above and beyond make our stay enjoyable. This property is in the perfect location to visit Lisbon. The breakfast was excellent and we had supper here once and it was excellent. We highly recommend this property
Stayed 7 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 17 Mar 2024
Dear Cathy Schwartz,Greetings from Lisboa,Thank you for your glowing review of our hotel! We are thrilled to hear that you loved your stay and that our staff exceeded your expectations in making it enjoyable. It's wonderful to know that you found our location perfect for exploring Lisbon and that you enjoyed both the breakfast and dinner options during your stay.Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back on your next visit to Lisbon!Kind regards

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location
Stayed 5 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 29 Feb 2024
Dear Oscar Rene Ortega,Greetings from Lisboa,We thank you for sharing your comments.All in all we are very glad you were satisfied with your stay at the behotelisboa, especially regarding the location.We look forward to welcome you again in the future.Kind regards

10/10 Excellent

Debra Fay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, fun location, lots of action and music on the street but the double paned windows blocked the noise so it was easy to sleep if we went to bed early. Comfy beds, great pillows, just loved this place!
Stayed 6 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 29 Feb 2024
Dear Debra Fay,Greetings from Lisboa,What an extraordinary review. Thank you for sharing your experience! I will share your comments with our team as I am sure they will be thrilled to know that they made a difference and really brought your stay to another level.We look forward to welcome you again in the future.Kind regards

10/10 Excellent

JOHN, Park Ridge

Stayed 2 nights in Feb 2024
Response from Luís Moreira, Front Office Manager on 21 Mar 2024
Dear Mr. John,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

8/10 Good

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant. Hotel is in a great location. We were on the first floor and there was quite a bit of noise from the street at night (mainly music).
Stayed 2 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 24 Feb 2024
Dear Hayley, Greetings from Lisboa, What an extraordinary review. Thank you for sharing your experience! I will share your comments with our team as I am sure they will be thrilled to know that they made a difference and really brought your stay to another level. Hope to welcome you again in the future Kind regards,

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Luís Moreira - Front Office Manager on 23 Feb 2024
Dear Mr. Andrew,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely warm welcome with traditional treats on arrival. The location was perfect. Staff were attentive and able to give good advice about the area, including dining options. Rooms were very clean and a good range of breakfast options. Definitely would return. Great value for money.
Stayed 3 nights in Feb 2024
Response from Luís Moreira - Front Office Manager on 23 Feb 2024
Dear Amanda,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Uri Lempert, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Nice staff. Convenient area.
Stayed 1 night in Feb 2024
Response from Luís Moreira - Front Office Manager on 20 Feb 2024
Dear Mr. Uri,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Troy Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. We were treated very well the entire time. Staff were fantastic and always attentive. Rooms were very clean and well maintained. Would definitely stay here again
Stayed 6 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 18 Feb 2024
Dear Troy Eugene,Greetings from Lisboa,Thank you for your feedback! We're delighted to hear that you had a fantastic experience at behotelisboa. Our staff takes great pride in providing top-notch service and maintaining cleanliness throughout the property.I will share your comments with our team as I am sure they will be thrilled to know that they made a difference and really brought your stay to another level.We look forward to welcoming you to our beautifull city for another enjoyable stay!Kind regards

10/10 Excellent

Kristyne Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 6 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 17 Feb 2024
Dear Kristyne,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Edwina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent location, walkable to everything. The staff was always friendly and courteous. They’re quick to resolve any problems that came up (eg. I reported the water was slow to drain in the shower and they sent someone to repair it while we were out). One day, touring Sintra I popped my knee and needed to ice it. There’s no ice machine in the hotel but front desk said will send someone up with some ice. By the time we made our way to our hotel room, the same front desk person was knocking on our door already with a bag of ice. Great prompt service! They offered a helpful map and a quick orientation of the areas surrounding the hotel as well as major attractions and landmarks. Very pleased with the property and customer service. We would not hesitate to stay here again!
Stayed 10 nights in Feb 2024
Response from Luís Moreira - Front Office Manager on 16 Feb 2024
Dear Edwina,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

LaTanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough about the staff. They always greeted with a warm smile. And they were VERY personable. It was almost as though I was the only guest there. They always knew my name and room number and was very accommodating with everything! When coming back to Portugal this is my hotel of choice. You won’t regret 🌺
Stayed 5 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 15 Feb 2024
Dear Latanya Bolden,Greetings from Lisboa,WOW what an extraordinary review. Thank you for sharing your experience! I will share your comments with our team as I am sure they will be thrilled to know that they made a difference and really brought your stay to another level.We look forward to welcome you again in the future.Kind regards

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location with the added bonus of Port and Pastel de Nata available in Reception for patrons. Friendly and helpful staff.
Stayed 2 nights in Feb 2024
Response from Luís Moreira - Front Office Manager on 14 Feb 2024
Dear Andrew,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located within walking distance to Santa Justa Elevator and Plaza Do Comercio, restaurants and shopping. The staff at the hotel were very hospitable and accommodating. The rooms and common areas are very clean and neat. The restaurant was small however, they offered variety of food for breakfast, lunch and dinner. On our day of check out since we had an early train ride we were provide with To Go boxes which include a sandwich, yogurt, drink and crackers. We really enjoyed our stay!
Stayed 2 nights in Feb 2024
Response from Luís Moreira - Front Office Manager on 20 Feb 2024
Dear Mr. Victor,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Ria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location. A little noisy but that’s a downtown location
Stayed 1 night in Feb 2024
Response from Luís Moreira, Front Office Manager on 6 Feb 2024
Dear Mr. Ria,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Kind regards,

10/10 Excellent

Maria, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Pedro, from the front desk amazing. Very nice location close to many attractions and Restaurants.
Stayed 2 nights in Feb 2024
Response from Luis Moreira - Front Office Manager on 3 Feb 2024
Dear Maria,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

8/10 Good

Malini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff pedro and isabella were exceptional. They provided me with hot water to drink and filled my hot water bottle every night as there are no kettles in the room. The location is perfect 5mins from the train to sintra and 5mins from the metro. 2 mins from the bus and tram. You can walk to the arc from here. Shops and restaurants surround the hotel, and surprisingly quiet. My only 2 issues, was that it was cold at night. The heating wasnt working in the room, i think 2 floors. But pedro provided me with a heavy blanket. 2ndly, there was no lounge due to refurbishment. But despite this, i wd definitely go back. The location is perfect. We walked to the churches up the hill, to see the sunset view, old town, from the hotel. You can take a bus or tram too. The 24hr transport pass is cheap, <6 euros, and easy. Everyone is helpful. Be hotel is perfectly situated, and the rooms were a perfect size. I had wardrobes and a little table too.
Stayed 3 nights in Jan 2024
Response from Luis Moreira - Front Office Manager on 3 Feb 2024
Dear Mrs. Malini,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa to see our new lounge, after the refurbishment.Warm regards,

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful with local suggestions. Rooms are smaller as is normal but all we needed for a brief stay. No problems, they let us store luggage after check out until we left for the airport.
Stayed 1 night in Jan 2024
Response from Luis Moreira - Front Office Manager on 3 Feb 2024
Dear Mr. David,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Kind regards,

10/10 Excellent

Ettore, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very central location and quite easy to get around. It would have been nicer to have more space in the room to hang clothes and jackets.
Stayed 4 nights in Jan 2024
Response from Luis Moreira - Front Office Manager on 27 Jan 2024
Dear Mr. Ettore,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

8/10 Good

FIDEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Luis Moreira - Front Office Manager on 10 Jan 2024
Dear Fidel Alvarez,Greetings from Lisboa,We sincerely appreciate you sharing your experiences and observations about your stay at our hotel. We highly value your feedback as it helps us understand areas where we can improve and enhance our services.Looking forward to welcome you again in the future.All the best

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The standard room (mini) should really be called a Mini-room. There is nothing standard about it. There is nowhere to hang clothes and no space in the room. Fine for one person for one night but not for a couple for several days.
Stayed 5 nights in Dec 2023
Response from Luis Moreira - Front Office Manager on 10 Jan 2024
Dear Andrew Jefferies,Greetings from Lisboa,Thank you for taking the time to share your feedback regarding your stay at the behotelisboa.Nevertheless, we would also like to inform other travellers that the room given was indeed the room you have booked. we can analise again if the bedroom description is accurate, but given what we have loaded in our website we feel it.We understand the importance of providing comfortable accommodations for all our guests, and we regret any inconvenience caused during your stay.Once again our apologizes to dont meet yours expectations.Kind regards

10/10 Excellent

Jane

Stayed 2 nights in Dec 2023
Response from Luis Moreira - Front Office Manager on 10 Jan 2024
Dear Jane,Greetings from Lisboa,We sincerely appreciate you sharing your experiences regarding your stay at the behotelisboa.Looking forward to welcome ou again in the future.Kind regards

10/10 Excellent

Jane

Stayed 4 nights in Dec 2023
Response from Luis Moreira - Front Office Manager on 10 Jan 2024
Dear Jane,Greetings from Lisboa,We sincerely appreciate you sharing your experiences regarding your stay at the behotelisboa.Looking forward to welcome ou again in the future.Kind regards

10/10 Excellent

Owen James

Stayed 3 nights in Dec 2023
Response from Luís Moreira - Front Office Manager on 3 Jan 2024
Dear Mr. James,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,

10/10 Excellent

Anne-Sophie

Stayed 1 night in Dec 2023
Response from Luis Moreira - Front Office Manager on 3 Jan 2024
Dear Anne - Sophie Houlbert & Christian Belanger,Greetings from Lisboa,Thank you so much for taking the time to publish a rating on Expedia. We greatly appreciate your feedback and are delighted to hear that you had a great stay with us.We hope to have the pleasure of welcoming you back for another excellent stayAll the best

6/10 Okay

Wing San Janet

Travelled with partner
Liked: Cleanliness, staff & service
The hotel itself is not bad , excellent location. But too much noise, esp night time. I think it's because the hotel is located centrally surrounded by restaurants. At night there was too much noise and we heard garbage truck every night until 2am. In the morning the housekeeper started cleaning the room and caused too much noise as well. I guess they need to do better on the soundproof. Someone knocked on our door asking to clean the room but we did put our DND sign.
Stayed 4 nights in Dec 2023
Response from Luis Moreira - Front Office Manager on 30 Dec 2023
Dear Mrs. Wing, On behalf of the whole team at Behotelisboa let me thank you so much for choosing to stay with us to discover our sunny and vividly Lisbon. We are truly committed to deliver an exceptional experience to our guests and we are glad to hear that we have achieved that during your stay. Nevertheless, the windows soundproofing was apparently one situation that you think that we should ameliorate. So, for that reason, we took it in consideration and we will work hard to improve our services thanks to your comment. We would like to inform you that we will share your words with our employees. Thank you very much for your kind words and we look forward to welcome you back soon! Kind Regards,

8/10 Good

hhj

Stayed 3 nights in Dec 2023
Response from Luis Moreira - Front Office Manager on 27 Jan 2024
Dear Mrs. Han,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,