Studio Twin | Private kitchenette | Fridge, microwave, stovetop, dishwasher
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Reviews of Appart'City Confort Orléans

3 out of 5
Appart'City Confort Orléans
4 Rue de Lahire, Orléans

Reviews

7.4

Good

Rating 10 - Excellent. 165 out of 794 reviews" "
Rating 8 - Good. 356 out of 794 reviews" "
Rating 6 - Okay. 161 out of 794 reviews" "
Rating 4 - Poor. 69 out of 794 reviews" "
Rating 2 - Terrible. 43 out of 794 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Pleasant visit
The room was large and had a good selection of appliances and equipment for cooking and eating. The hotel staff were friendly and helpful. It was an easy walk to the centre of the city. It delivered on what it promised.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Ok hotel
The hotel was ok, just a strange smell in the bathroom. Breakfast was simple but ok!
Stayed 1 night in Jul 2021

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Good overnight stop
Fitted the bill perfectly for an overnight stop under Covid restrictions
Stayed 1 night in Sep 2020
Response from AC ORLS on 14 Oct 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Appart City of Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The City Team of Orleans

8/10 Good

Jimmy

Business traveller
Liked: Room comfort
Stayed 1 night in Sep 2020
Response from AC ORLS on 30 Sep 2020
Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l’Appart’City d’Orléans C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. La City Team d’Orléans

6/10 Okay

Verified traveller

The rooms are spacious but not very clean. There is mould in the bathrooms. We asked for two baby beds a which weren’t there when we arrived so had to ask again and were told a baby bed wiukd
Stayed 1 night in Aug 2020
Response from AC ORLS on 12 Aug 2020
Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l’Appart’City d’Orléans C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. La City Team d’Orléans

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located and about a 15 minute walk from the old town.
Stayed 2 nights in Oct 2019
Response from AP ORLS on 28 Oct 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Appart City of Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The City Team of Orleans

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from APPT ORLS on 4 Oct 2019
Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l’Appart’City d’Orléans C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. La City Team d’Orléans

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed to find there was a charge of 10€ a night to park in car park, not even secure parking gate left open all night. Breakfast 12€ bit expensive. Unless you have to be in the centre of Orléans wouldn’t recommend.
Stayed 1 night in Sep 2019
Response from APP ORLS on 22 Sep 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Appart City of Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The City Team of Orleans

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
very comfortable room with kitchen facilities and nice window view, location is great and within walking distance to city centre.
Stayed 2 nights in May 2019
Response from THOMAS PRELLE on 8 Jun 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Appart City of Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The City Team of Orleans

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
II did not expect much for the price,, but I stayed at Apartcity in Strasburg and it was good basic hotel. I took a shower and water leaked through the door. I mopped the water wity floor mat and asked the receprion8st to remove the wet mat and clean after the leak. None was done. I asked to repair the leak, but nothing happened. The reviews of the hotel were misleading. Stay away from this property!
Stayed 3 nights in Apr 2019
Response from THOMAS on 1 May 2019
Dear Guest, We are very sorry according to your stay. I will do the necessary to this problems do not repeat. Best Regards The Reception

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities, room comfort
A seasonal guest
Excellent
Stayed 3 nights in Jan 2019

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Reda

Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Neat modern building with a basic but functional kitchenette. Locating the property with a GPS was difficult and the checkin was unsatisfactory, there is no help if you have issues.
Stayed 1 night in Oct 2018

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

WARNING TO ALL ENGLISH SPEAKERS! Nationalists!
If you are planning to use English as a language of communication in France NEVER consider this place to stay.We are a couple and needed to stay overnight in Orleans.E-mail,that we got after reservation,said that for late check-in after 3 p.m.,we will recieve code to get acess to a lock box at the hotel with the room key inside.As we did not get any code during that day we called a help line but the person who answered simply said NO ENGLISH.So we thought that upon arrival we will be able to get a hold of someone more professional and solve issue.We entered and there was absolutely noone,front desk was covered with gate and as we still haven't recieved any code we called again to help line.But this time it was even more ridiculous,as soon as man and woman on the phone heard English speech they just HANG UP ON US.Highly improper behavior for people working in hospitality industry at the place that has many foreign customers.This way we spent about an hour in a lobby until one lady opened the lock box with her code and we got our room key.As their parking lot was full and we didnt get any help with parking we had to look for parking spot on the streets for 40 more minutes.We also didn't get wi-fi code.In the morning we complained about the situation at the front desk but there was no appology,the guy said they could not sent code to our phone because our number was not french.And after we said that we are leaving review he laughed to our faces.WORST DISRESPECTFUL PLACE EVER!
Stayed 1 night in Aug 2018

6/10 Okay

Ceri, London

Disliked: Room comfort
Schlap to town.
Sofa bed was squeaky and uncomfortable. Otherwise the facilities were OK.
Stayed 2 nights in Aug 2018

6/10 Okay

Oliver

Disliked: Staff & service, room comfort
Has potential but disappointing
Fairly average accommodation that really needs some air conditioning, and, a good clean in the bathroom where there were a number of hairs from previous guests present. We also arrived to find the reception closed and no instructions on how to get our room key as a promised SMS was not received. The best features are the little kitchenette and the secure parking.
Stayed 1 night in Aug 2018

4/10 Poor

Jun, USA

Liked: Cleanliness
Disliked: Staff & service, room comfort
Too hot and no extra fan
The room was too hot and there was just one fan and no air conditioning. When I requested extra fan, they said none was available. Since we could not sleep due to the unusual heat in the room, we checked out after two days. The balance two days rent was not refunded to us stating the "non-refundable" clause of online booking.
Stayed 4 nights in Jul 2018

6/10 Okay

Michelle ann

Stayed 1 night in Jul 2018

10/10 Excellent

SJB, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent base to explore Orleans
Spacious room and sde, comfy bed with immaculate linen and friendly reception staff (thank you Paul) + being close to the city centre! Pas Mal!
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great hotel that allows bikes in rooms.
Stayed 1 night in May 2018

2/10 Terrible

Moana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody in the reception beds are horrible give back pain Zero service no changing the bed sheets
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I think it will be very good hotel traveling with family.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really basic and tired hotel.
Our room had not been cleaned when we arrived, so we were "upgraded" to a bigger appartment on the ground floor. Lots of space, but rather dark and dismal. Shower head was broken, and the cubicle was rusty along the bottom.
Stayed 4 nights in Sep 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central budget hotel
The room was absolutely fine but not luxurious (we weren't expecting luxury) and it was a short walk to the town centre so no need for public transport. We did go out of the centre by car (you can park for 9€/night) and tram from the centre. The station and big library are very near and its about 10 minutes to the cathedral. Breakfast was very good for 8€ as well.
Stayed 3 nights in Sep 2017

8/10 Good

SOPHIE

Liked: Cleanliness, room comfort
Good value
Decent size room, clean, central.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and reasoabke cost hotel
1 night stop off it euited out needs. very late booking all was oj

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel with poor reception hours
The reception shuts at 5pm on the weekend. No information was sent as to how to access our room key. I had to wait on hold for a while to get through to someone that could help. There was a bad smell in the bathroom.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This was the second time I stayed at Appart'City Orleans. The staff were extremely helpful and accomodating, although the hotel could do with some TLC and a bit of maintenance in the bathrooms. No issues with hygiene etc, and one simply cannot complain for the price.

4/10 Poor

James, New Plymouth

Disliked: Staff & service
OK I guess if it is just for a night.

6/10 Okay

Bill, Reading, England

Liked: Cleanliness, staff & service, room comfort
Clean hotel close to Orleans centre
Hotel is convenient for central Orleans. It is not a conventional hotel, as you have a kitchenette with fridge in your room. Not even internet in your room is included - that's 2€ a day extra. You can use free internet in the reception area, but there is not even one seat in the reception area, unlike other hotels. Breakfast is 9€ a day extra. Room servicing costs extra again. The reception desk is not manned 24/7 and breakfast is not served on Sundays.

4/10 Poor

Martyn, Farnham

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pretty average but in a good location for the city
Not great but for the money in a good location for the city

10/10 Excellent

Rob D.

Liked: Cleanliness, staff & service, room comfort
fantastic value
Great twin room with cooking facilities ( hob, micrcowave, small selection of cockery+cutlery). Quite spacious and very clean. In a quiet district within walking distance (15-20 mins) of city centre. Car park is quite small, and was full when we arrived at about 9.00PM, but free on-street parking nearby.

10/10 Excellent

Larry , Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, but near perfect
We had our 20 year old son visit while we were working in Orleans, and this place allowed him to stay close in a very nice situation: close to city centre, rail station, and big food shop. The place was very well cared for, clean, and easy to prepare simple meals

6/10 Okay

Mario, Sydney

Liked: Staff & service
Disliked: Room comfort
Basic budget option
This is more like a private room in a hostel than a hotel - it is an ok budget option, but nothing fancy. The rooms and bathrooms are pretty basic and they have no air conditioning. Staff were helpful, but only there till 11pm. There is nothing much around in the neighbourhood - except an excellent french restaurant (Le Petit Gone) just around the corner. There is a small kitchenette in the room, so if you prefer to cook, this is a good option. The main attractions of the city are a good walking distance away. Don't forget to take the trash out when you leave or you get charged an extra fee.

8/10 Good

Rachel, Cheshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to the railway station
Very good clean hotel, reasonably priced, near to the city. Perfect for a city break on a budget.All extras included such as soap, shower gel etc in the room. Close to the railway station and all amenities of the city. Includes a kitchenette which is useful for making a snack.

8/10 Good

Tom, London, UK

Liked: Cleanliness, property conditions & facilities, room comfort
City stop over
Surprised by the quality as we only intended a cheap stopover from south to north of France. Very impressed with room, very clean and tidy, with small kitchen equipment. Near to town centre, easy to get food across the road in Ibis, or a short walk into town. Only problem is parking, there are only a few spaces, which we could not reserve, we were very lucky and managed to find a space outside in the street.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roger Cumming, Cheltenham England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Where do I park??
Overall, our stay at this hotel was satisfactory. However, arriving late i.e. about 11:15 pm, we found getting access to the building quite difficult. The worst aspect of this was that the person providing, by phone, the various codes needed was not able to tell us how to get into the car park, although he told us to try two different codes. (The car park appeared to be far too small for the possible number of guests, and it was full.) We had to park in a space on a side road. That was difficult to find, and was about 150 yards away from the hotel. There was no tea or coffee available on our arrival, but the room, facilities, bathroom and kitchen area were clean and very satisfactory. The address supplied was not exactly correct, so it took a long time to find the hotel by Sat-Nav. The area the hotel is in is a bit run down.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Nice but...
Spacious room, comfortable bed, decent rate and convenient location. The only drawback was a damp, musty odor in the room. I informed the front desk about it and asked if anyone else had complained of this, and they said no. However, I saw at least one another comment on this site about it...

8/10 Good

Neil, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find!
A comfortable, clean room in a modern building within easy walking distance of Orleans city centre. The only drawback is finding the hotel which is located in an obscure one way street with no signage to help- there isn't even any Appart'City signage on the car park entrance gate. So be prepared to search, or ask!

8/10 Good

Global traveller, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Suited our needs
It was a last minute booking while driving through France and stayed for 2 nights. It was not really close to the city centre but that didn't matter for us as we were using Orlean as a base to go to Chambord. Found an amazing restaurant around the corner called Le Petit Gone. The chef comes out and explains dishes. Helps if you appreciate good food and at least attempt to speak French (but they will speak English if you need). We would probably book this apartment hotel again if we were to be in Orlean in the future. Very cheap and easy to get to if driving.

10/10 Excellent

Andrew, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Although we were just 'passing through', we would have been happy to stay longer. The studio-rooms are well laid out to provide the traveller with home comforts and conveniences away from home. Should we find ourselves in the area again, we would not hestitate to return to Appart'City Orleans. The location is convenient for the City Centre.