Front of property

Reviews of Muong Thanh Grand Nha Trang Hotel

4 out of 5
Muong Thanh Grand Nha Trang Hotel
No 06, Duong Hien Quyen Street, Vinh Hoa Ward, Nha Trang, Khanh Hoa

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 44 reviews" "
Rating 8 - Good. 12 out of 44 reviews" "
Rating 6 - Okay. 9 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and has beautiful view. All staffs and room service are very nice and helpful. My room is included breakfast. Food is good too.
Stayed 3 nights in Jan 2023
Response from Thu Trang - Sales Mường Thanh Grand Nha Trang on 16 Jan 2023
Dear Guest, Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Hotels.com ( Exxpedia). We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Sale Executive

8/10 Good

Dzung

Stayed 4 nights in Feb 2022
Response from Mr Nguyễn Thanh Long (GM) on 21 Mar 2022
Chào anh/chị, Gửi đến anh/chị lời chào trân trọng từ Khách sạn Mường Thanh Grand Nha Trang. Xin chân thành cảm ơn anh/chị đã lựa chọn Mường Thanh cho kỳ nghỉ của mình tại thành phố biển Nha Trang. Chúng tôi rất vui khi nhận được những lời khen của anh/chị dành cho khách sạn trên trang Expedia Chúng tôi hy vọng sẽ lại được chào đón anh/chị cũng như bạn bè của anh/chị trong những dịp sau ở Mường Thanh. Chúc anh/chị và gia đình sức khỏe, thành công trong cuộc sống. Thân mến, Mr Nguyễn Thanh Long (GM)

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great sea view
Very quiet in hotel due to covid. Room had fantastic views and was very comfortable. Staff were really friendly and helpful. Breakfast was limited but due to covid understandable. General area has a lot of construction going on and you need transport to get to centre.
Stayed 2 nights in Dec 2021
Response from Phạm Thành Luận - Sale Executive on 12 Jan 2024
Dear Guest, Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Hotels.com ( Exxpedia). We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Sale Executive

10/10 Excellent

Cheryl M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular view and friendly staff
The views from the Ocean View rooms are amazing. I can't think of a place in the US where you wouldn't pay at least 10 times as much for a room and view like this. After an early dinner our first night we just spent the evening sitting in our room and staring at and listening to the ocean. The staff was extremely friendly and helpful. The breakfast buffet was extensive. If I ever come back to Nha Trang I will definetly stay here again
Stayed 3 nights in Dec 2019
Response from Ms Ngoc Bich on 3 Feb 2020
Dear Ms/ Mr Cheryl M Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Expedia. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aussie traveller
Really enjoyed my stay here upgraded me at checkin to a massive room with spa and fantastic sea view on the 17th floor . reception staff were extremely helpful when i required assistance with a forward booking and taxi etc . not a lot of English spoken in this area so was good to have some help a few staff had attitude . but overall a well run hotel reasonably priced .
Stayed 2 nights in Jun 2019
Response from Ngọc Bích on 25 Jun 2019
Dear Ms/ Mr MARK Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Expedia. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management

8/10 Good

Xuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but elevators were very slow and not very close to beach. There was a beach in front but rocky, but overall good value for sea view.
Stayed 3 nights in Mar 2019
Response from NGOC BICH on 2 Apr 2019
Dear Guest Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Expedia. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my favourite place to stay it was nice and quiet we stayed in the executive suite which was stunning. The staff were very helpful and booked the best tours for us. The hotel was very clean.
Stayed 2 nights in Jan 2019
Response from Ms. Lien on 10 Jan 2019
Dear Valued Guest Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Expedia. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management.

6/10 Okay

Lisa, San Jose, CA

Liked: Cleanliness, staff & service, room comfort
Too many rude mainland Chinese. They are loud, rude, waste food at the morning breakfast buffet. Never seen anything like it!!!
Stayed 1 night in Aug 2018
Response from Kim Lien on 16 Aug 2018
Dear Ms. Lisa, Warmest greetings from Muong Thanh Grand Nha Trang Hotel. Sincerely thank you for choosing the hotel during your stay. About mainland Chinese, we hope you understand that this is the general situation of most hotels in the Nha Trang area, not just our hotel. Except for the above we hope you have a great holiday at Nha Trang city. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management.

4/10 Poor

Lien

Liked: Staff & service
Disliked: Cleanliness, room comfort
Poor quality
The hotel should be rated 3 stars or below. The room itself is reasonable size and have great ocean view (we stayed in room 1505, on the ocean view side), however bathroom is no good as the water leak to the floor while you have shower inside the bath tub. I did advise the reception of the problem at checkout. The hotel are fully occupied by Chinese tourist who are very noisy and jump the queue whenever they can. The yangbay restaurant (we we had breakfast) is not clean, has worse decoration, foods varieties are average, staffs did not bother to clean up used table. However, the service staff at the reception are very nice and friendly. The hotel is very far from city centre, but there are local cafe and convenience store nearby.
Stayed 1 night in Jan 2018
Response from Kim Lien on 7 Feb 2018
Dear Ms. Lien Thank you for writing to us here at Muong Thanh Grand Nha Trang Hotel I would like to offer my sincerest apologize for the problems you encountered during your stay at our hotel. In your complaint, I realized that we had problems with bathroom - water leakage, restaurant is dirty, foods and staffs in the restaurant are not good. Your complaint is motivation which help us to improve the service quality. Now, my manager has been reminded and requested related departments to solve these problems as you state. Once again, we are sincerely apologize that these problems which affected to your vacation. We hope that your next stay with us will better meet our standard of excellence.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Quite far from center but nice view and clean room

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Too far out. Poor breakfast
The room we had was great. The breakfast was very disappointing. It was aimed at the chinese guests and offered very little for westerners. What it did offer - bacon, was innedible. It was a long way out of town so you would want your own transport. They do offer shuttles but they run infrequently. The in hotel massage service offers more than massaging which was awkward to go there as a couple. Not one for the ladies.

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, great services, nice rooms
We had a great time at Muong Thanh. Rooms are very spacious and comfortable. The only drawback on the room is that the carpet is a bit old. Breakfast buffet is very tasty and the hot breakfast changes everyday so you don't get tired of the same things. Staffs are very friendly and helpful. Highly recommended and will come back

10/10 Excellent

tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

lynnpham, los angeles

Disliked: Cleanliness, property conditions & facilities, room comfort
Pretty far to the center
Overal the hotel was nice but it was far to the nha trang center

10/10 Excellent

MAXIME, ho chi minh city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place for honeymoon
i visited this hotel twice, once before official opening and one after. They corrected quickly the small problems and even more. Everything was great from the huge deluxe room to the view, breakfast, comfort of the bed and all the special attentions we got like honeymoon kit, we borrowed glasses, extra bed for 1 night for a friend and larger room. this hotel is new and affordable, try it!

6/10 Okay

Hannah, Cambodia

Disliked: Staff & service, property conditions & facilities
Facilities: Nothing special; Value: Could be better; Service: Below average; Cleanliness: Hygienic , Neat;

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Manh duc

Stayed 4 nights in Sep 2022
Response from Thu Trang - Sales Mường Thanh Grand Nha Trang on 19 Nov 2022
Dear quý khách,Lời chào trân trọng đến từ khách sạn Mường Thanh Grand Nha TrangXin gửi lời cảm ơn chân thành đến quý khách đã tin tưởng và sử dụng dịch vụ tại khách sạnCảm ơn và hẹn gặp lại quý kháchTrân trọng

6/10 Okay

Duc

Stayed 1 night in Feb 2022
Response from Ngọc Bích - Sales Mường Thanh Grand Nha Trang on 8 Feb 2022
Chào anh Đức, Chân thành cảm ơn anh đã lựa chọn khách sạn Mường Thanh Grand Nha Trang là nơi lưu trú khi ghé tp biển Nha Trang Vì thời gian đặt phòng của anh là dịp tết, cao điểm nên rất đông khách. Nếu khách sạn có thiếu sót gì mong anh thông cảm và bỏ qua ạ Rất mong chờ được tiếp đón anh thêm nhiều lần nữa để được phục vụ anh & gia đình được chu đáo hơn

6/10 Okay

EUNYOUNG

Travelled with group
Liked: Cleanliness, staff & service, room comfort
숙소컨디션 등은 좋았으나.. 조식은 별로였습니다.
Stayed 1 night in Dec 2019
Response from Ms Ngoc Bich on 3 Feb 2020
Dear Ms/ Mr EUNYOUNG Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Expedia. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management

10/10 Excellent

Manh duc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait, Merci à TOUS nous reviendrons
Tout est parfait comme chaque fois que nous séjournons à Nha Trang
Stayed 2 nights in May 2019
Response from Ngọc Bích on 3 Jun 2019
Dear Ms/ Mr Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Expedia. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management

10/10 Excellent

Manh duc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Comme d'habitude tout est parfait de À à Z
Stayed 9 nights in May 2019
Response from Ngọc Bích on 3 Jun 2019
Dear Ms/ Mr Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Expedia. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management

10/10 Excellent

Christer H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreamhotel
We had a amazing stay. The staff was great and very service-minded. We were taken care of from day one. If we had any questions or needed any help, there was just to ask and they would personnaly help out. The room had a good standard, clean and everyday the cheets and towels are changed. They would also go over the bathroom and the room in general. Had a fantastic view towards the sea. There is also a tv with movie channels wich was great if you wanted a relaxing night at the hotel. Loved the spa. The hotel is close to the centrum with different restaurants and bars. We highly reccomend this hotel to others. A extra thanks to the staff!
Stayed 6 nights in Apr 2019
Response from NGỌC BÍCH on 8 Apr 2019
Dear Mr. Christer, Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Expedia. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management

8/10 Good

HYUNGDEUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 괜찮았어요 시내랑 조금 떨어진 위치만 감안하면 가격대비 훌륭합니다
Stayed 2 nights in Feb 2019
Response from Ms. Liên on 26 Feb 2019
Dear Mr. Huyngdeuk Greeting from Mường Thanh Grand Nha Trang Hotel. Thank you for your visiting our hotel, your kind comments for hotel on Expedia. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management

10/10 Excellent

Tapio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I was upgraded free to VIP room so my review might be little biased. Room was excellent. Lunch and breakfast were tasty. The location of hotel is a bit far from center. When I went to massage and I tried to give tip she basically asked to tip more. This behavior was rude and she didn't seem very friendly in the first place. This is my only negative experience with the hotel.
Stayed 1 night in Aug 2018
Response from Kim Liên on 13 Aug 2018
Dear Mr/Ms, Greeting from Mường Thanh Grand Nha Trang. Thank you for your visiting our hotel and your kind comment for hotel on Expedia. We apologize for the staff's rude actions that have affected your holiday. Please accept our sincerest apologies. We hope you had a good trip in Nha Trang with us. The best wishes for you and your family. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management.

10/10 Excellent

Manh duc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hè 2018
Tuyet voi, khach san rat sach se,tiec thieu bai bien nhung khach san co xe dua don va Xu dung bai bien KS Muong Thanh Centre
Stayed 4 nights in Jul 2018
Response from Ms. Liên on 9 Aug 2018
Dear Chú Đức, Khách sạn Mường Thanh Grand Nha Trang xin gửi lời chào nồng nhiệt đến chú. Cảm ơn chú đã quay lại và tiếp tục sử dụng dịch vụ tại khách sạn con. Chúc chú và cô có một kì nghỉ vui vẻ ở Nha Trang và khách sạn con nói riêng.

6/10 Okay

DONG-HO

Liked: Staff & service
사성 호텔 ?
예약 확인을 좀 제대로 했음 좋겠다 좋은 방을 주어지면 남자 두명인데 퀀침대 한개짜리 방을 주다니 컨플레인(complain) 하니 싱글짜리 2개 방으로 교체 해주었는데 내 바우처는 퀀베드 2개짜리 방으로 예약되어있었다 하루만 잠만 자는거라 그냥 대충 잠만 자고 체크아웃하고 나왔다 침대 쿠션이 다죽어 있었다. 예약확인도 제대로 안하는곳이 여권은 킾핑(keeping) 하려고 하자 여권 복사하고 줄라고 하니 그때서야 준다 호텔 프론트 여직원 분이 좀 이뻐서 참을수 있었다.
Stayed 1 night in Jul 2018
Response from Kim Lien on 13 Jul 2018
Dear Mr. Dong Ho, Thank you so much for your reply. Once again, we really sorry for this situation. However, we have to wonder that as the booking I have arranged for you a room with 1 single bed , but we do not know why when you check in you got a twin room (2 beds). Do you have any requests or the receiptionist gave you this room without checking your booking. This is your request: Give me single bed 2 room, piease. If the receiptionist didn't ask you, we think that they had a lot of misunderstanding. Maybe they think two men will stay 2 bed. After check in if you come in room, the room is not like you booking you can tell they change a room with big bed. cry cry. We wish the time could come back to check in if you say we will change the type of one big bed for you. Now everything will be past. It is too late to change anything. :'(. we sincerely apologize for this incident has affected your stay

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
五一在芽庄孟青大酒店
越南解放日和五一出行,芽庄的酒店非常热门。临时帮同事预定酒店,因为没有提前,所以海滩那片的星级酒店都被订完了,所以只能订这家位置较为偏僻的孟青大酒店,听越南当地人说孟青是越南很好的牌子,同事入住后反馈还不错,好评!
Response from Kim Lien on 9 May 2018
Dear Ms. Lillian Greeting from Mường Thanh Grand Nha Trang. Thank you for your visiting our hotel and your kind comment on Hotels.com We hope you had a good trip in Nha Trang with us. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management.

8/10 Good

JT, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
transit for holiday
reasonable price with good hotel. only location was not perfect.
Stayed 1 night in Dec 2017
Dear Mr/ Mrs JT, Greeting from Mường Thanh Grand Nha Trang. Thank you for your visiting our hotel and your kind comment on Expedia. We hope you had a good trip in Nha Trang with us. Hope to welcome you back again in the future. Visit Nha Trang, Stay Mường Thanh. With kind regards, Hotel Management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比高

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strandnah, tolle seavie
Ich hab für 3nächte 132€ 17-20.05. gebucht(angebot). Das zimmer ist klasse. Leider ein wenig weit von city, 8km. Wir haben moped gegenüber , 4€/ tag, das auch in ordnung. Dort kann man alles kaufen, getrönke, essen, obst, restaurant und es gibt eine markt um die ecke.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Nice and quiet and worth $
Bad wifi connection, only one shuttle bus in morning to city and two in evening , not too convenience. Very good buffet breakfast lots of variety

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店总体来说很不错,但是距离市区实在是太远了,而且周围都没啥餐厅和小店,比较偏僻,虽然有班车往返市区,但是班车一天只有4班,为了要赶最后一班8:20的,基本上就要放弃在市区的夜生活了,如果是偕老带小的话可以考虑

4/10 Poor

song, korea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
3성급 호텔같은 느낌
5월달에 4일 숙박했습니다. 호텔 위치는 나짱 시티에서 멀리 떨어져있음 오토바이타고 15분정도 달려야 나짱시티 갈수있다 호텔앞에 해변은 없고 오토바이타고 5분거리 해변은 선베드가없어 물놀이 후에 쉴곳이 없다. 주변에 슈퍼마켓 몇개와 투어여행사 몇개있음 룸 인테리어:90년대 지은 호텔같은 느낌 국립공원에 있는 관광호텔에 와있는 느낌 뷰:오션뷰는 뷰는 정말 좋음 샴푸, 컨디셔너, 바디클랜저. 면도기 키트 없음 원래 있는데 방에 비치해놓지 않음 하우스키핑에게 전화하면 갖다 줌 10분 걸림 식사:7,000원짜리 한식 뷔페정도의 메뉴와 맛. 직원 서비스: 웃는 직원 없음 친절함 제로 서비스 교육 못받은듯한, 절대 4성급 아님 서비스만 보면 괜찮은 2성급 호텔보다도 못함 중국사람, 러시아 사람, 가끔 일본사람 있음 **총 평가 직원 서비스 나쁨 나짱해변과 나짱시티까지 오토바이타고 15분거리 가까운 해변에는 썬베드 없음. 주변 식당은 베트남 식당만 있음 외국인이 갈만한곳은 나짱시티로 가야함 90년대 관광호텔 인테리어 wifi느림.(이거는 베트남 어딜가도 똑같음) 결론은... 다시는 안감

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo soggiorno
Agosto 2015, 5 notti in suite. Personale cortese e professionale. Camera spaziosa, pulita, arredata con eleganza e sobrietà. Bagno grande con idromassaggio e doccia. Vista spettacolare sul golfo e sulla città. Abbondante la colazione e buona cucina. Piscina abbastanza grande. Saremmo rimasti volentieri qualche giorno in più.

10/10 Excellent

Thanh Dat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
이용 후기
무앙 탄 나트랑 센터와 헷갈려서 잘못예약한 것을 시초로 3성같은 4성,,, 아침도 먹을 것이 별로 없으며 해변까지와는 거리가 꾀 되어 걸어다니기도 힘들고 위치도 너무 외지에 있어서 나가는데 택시 또는 오토바이 랜트를 해야 되며 프론트의 서비스도 그다지 4성에 맞지 않는 서비스였다. 그에비에 비싼가격,,,

8/10 Good

SCOTT TSAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Tan, Finland

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad location and bad services
Lobby and the 3-4 floor was stinky as well the toilet in lobby stniks like gas station. Too few elevators so you need to wait like 15 min to get down or up. Always full. Once waited 30min and had to walk down from 10floor. I do not think it have 4 star value. Should be more like 2 star hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort