Kolam renang outdoor, dengan payung kolam renang dan kursi berjemur

Ulasan untuk Amarterra Villas Resort Bali Nusa Dua, Autograph Collection

4.5 out of 5
Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Kawasan Pariwisata Nusa-Dua BTDC, Resort Area Lot B, Nusa Dua, Bali

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 198 dari 244 ulasan" "
Penilaian 8 - Bagus. 32 dari 244 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 244 ulasan" "
Penilaian 4 - Buruk. 2 dari 244 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 244 ulasan" "

9,6/10

Kebersihan

9,6/10

Staf & layanan

9,6/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Ferry

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
WORST service for a 5-star hotel!!!!!!!!!
Cleaning service untuk kamar tidak konsisten (seperti tidak ada check list untuk cleaning nya): (1) Face towel ngak pernah di kasih setiap hari kecuali diminta (2) Shower Gel tidak pernah di isi Kita ada "Churassco Easter Dinner" dengan "All you can eat" dinner, this is THE WORST service yg pernah saya experience di 5-star hotel: (1) Kita tiba di restaurant seperti sudah di booking waktu nya. Dan walau kita liat banyak orang asing di serve makanan bolak balik, kita yg ber-5 harus tunggu waktu lama banget setelah setiap appertizer & soup! (2) Setelah main course nya dateng, bukan nya kita di service every meat di setiap piring kita masing2, tapi daging nya di taruh di 1 piring untuk kita ambil sendiri. Dan daging nya juga hanya di serve 2-3 piece setiap macem. (3) Waktu kita mau pesan tambahan daging nya, waiter nya hanya bilang, "sorry pak, semua daging kita habis, hanya sisa ayam saja" (please note that most of your chicken is BURNT, yes GOSONG!!!) (4) Karena ini adalah special ocassion dinner (Easter), kita minta Manager untuk explain situation nya. Itu pun harus tunggu at least 15 minutes untuk ada yg dateng (kalo ngak salah namanya Adi - maybe he is only the supervisor there). Saya explain bahwa, apakah bener dengan 5-star service seperti ini dan kalo mereka sudah salah, hanya minta a waiter untuk kasih tau problem nya WITHOUT remorse!! Walaupun terakhir dikasih 1 orang gratis (est. 20% discount karena kita ber-5), we will NEVER come back again!!
Menginap 4 malam pada bulan April 2019

10/10 Sangat Bagus

Kaifan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Esa, HELSINKI

Bepergian bersama teman
Menginap 11 malam pada bulan Desember 2023

10/10 Sangat Bagus

Yi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's a very nice experience.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Julian Lasut pada tanggal 14 Des 2023
Dear Yi, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. On behalf of the entire hotel team, I want to thank you for sharing about recent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best regards, Julian LasutRoom Division Manager

10/10 Sangat Bagus

Yoan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One word to describe our stay in Amarterra: PERFECT. From the check in to the check out everything was amazing. The welcome ceremony and drink are very nice. The room is just amazing: spacious, well decorated, well equipped, private swimming pool is top. Breakfast and dinner are very very good with a lot variety. All the personnel is very kind and at your disposal. The beach access is very easy and the private beach is very convenient. I would definitively recommend and will return to this hotel for my next trip at Bali.

10/10 Sangat Bagus

HARPREET

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent resort with great, friendly staff
Menginap 5 malam pada bulan Oktober 2023

10/10 Sangat Bagus

leonard

Menginap 6 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan, staf & layanan
My deluxe 1 bedroom villa was recently renovated so nice and tidy
Menginap 2 malam pada bulan September 2023
Tanggapan dari The Amarterra Villas Bali Nusa Dua pada tanggal 24 Okt 2023
Dear Ms. Kelly, Thank you for sharing your wonderful experience at Amarterra Villa Resort Bali Nusa Dua, Autograph Collection. We are delighted to hear that you enjoyed your stay at our deluxe villa category. It's our pleasure to know that you had a excellent stay with us, and we look forward to welcoming you back in the future.Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Raju

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the moment we walked in at 12 midnight, the service was exemplary. The next morning and every breakfast after, they made sure our dietary restrictions were cared for and went out of the way to look after us. The kitchen staff, and all staff as a matter of fact were so attentive, always saying hello and checking whether we required anything. The property was extremely clean and you could always see staff walking around…we can’t wait to come back again for our 10th anniversary
Menginap 5 malam pada bulan September 2023
Tanggapan dari The Amarterra Villas Bali Nusa Dua pada tanggal 24 Okt 2023
Dear Mr. Raju, Warmest greeting from Amarterra Villa Resort Bali Nusa Dua, Autograph Collection. Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay at Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. It's wonderful to know that you appreciated the intimate atmosphere, excellent breakfast options, and our attentive staff. We aim to provide a relaxing and memorable experience for our guests, and we're pleased to have met your expectations. We look forward to welcoming you back for another rejuvenating getaway in the future.Best Regards,

2/10 Sangat Buruk

Hsueh Yuan

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Hadi, Nanterre

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The villas here are quite intimate, and the hotel itself is peaceful and serene. The beach is just a stone's throw away, and there's a mall that's not too far off, with plenty of restaurants to choose from. The hotel's restaurants, swimming pools, and service are all top-notch, making for a perfect stay.
Menginap 15 malam pada bulan Agustus 2023
Tanggapan dari Rai Martana pada tanggal 24 Okt 2023
Dear Mr. Hadi,Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay at Amarterra Villas Resort Bali Nusa Dua, Autograph Collection.We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered, We aim to provide a relaxing and memorable experience for our guests, and we're pleased to have met your expectations. We look forward to welcoming you back for another rejuvenating getaway in the future.Best regardsRAI MARTANA DUTY MANAGER

10/10 Sangat Bagus

Luke

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Julian Lasut pada tanggal 21 Sep 2023
Dear Mr. Luke, Greetings from Amarterra Villas Resort Nusa Dua, Autograph Collection.We are most delighted to learn that you had a wonderful experience with us and had a chance to enjoy the services we offered. We look forward to welcome you back to our resort in the near future. Sincerely, Julian LasutRoom Division Manager

10/10 Sangat Bagus

April Marie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very accommodating to all of our needs
Menginap 5 malam pada bulan Juli 2023
Tanggapan dari Amarterra Villas Bali Nusa Dua pada tanggal 12 Agu 2023
Dear April Marie, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience with us on expedia.com. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Once again thank you for your kind review and we hope to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Clayton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property and the staff was super friendly and helpful. Villa with private pool was immaculate. Drink service was a bit slow and dinner buffet was lackluster. The property’s close proximity to Bali Collection made finding other dinner options easy. Would definitely stay at Amarterra again!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari The Amarterra Villas Bali Nusa Dua pada tanggal 4 Agu 2023
Dear Mr. Clayton, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience with us on expedia.com. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Once again thank you for your kind review and we hope to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Teodora

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Amarterra Villas Bali Nusa Dua pada tanggal 12 Agu 2023
Dear Teodora, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience with us on expedia.com. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Once again thank you for your kind review and we hope to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Zain

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect
We had an wonderful stay in the newly renovated One Bed Deluxe Pool villa. Room was modern and spacious. Bathroom was big and had a nice outdoor shower. Only major comment was that the lack of hot water. Unfortunately, my daughter had to bath in lukewarm (at best) which was not ideal.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari The Amarterra Villas Bali Nusa Dua pada tanggal 18 Jul 2023
Dear Zain, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience with us on Expedia. Your feedback is valued. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Please rest assured that your constructive feedback has delivered to department concerned for further follow up. Once again thank you for your kind review and we hope to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Absolutely amazing. Will be back. The most amazing villas, rooms and staff. Could not recommend highly enough. Thanks to everyone @ Amerterra.
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari The Amarterra Villas Bali Nusa Dua pada tanggal 6 Jul 2023
Dear Daniel, Thank you for taking the time to share your experience with us on expedia. Your feedback is truly valued. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Thank you and we look forward to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Colin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful villas in an oasis of tranquility.Landscaping exceptional in Nusa Dua.We used the free bikes, and hired the small electric motorbikes to get around. A great choice if a large resort is not for you. If I have to find fault it would be the restaurant food, but this was solved by going elsewhere.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Amarterra Team pada tanggal 30 Jun 2023
Dear Colin, Warmest greeting from Amarterra villa Bali Nusa Dua, Thank you very much for leaving your generous feedback about your recent experience with us. Thank You for recognizing the beautiful villas, landscaping and our bike facilities. Together with the team, we definitely look forward to welcoming you back to this beautiful island for another memorable experience with Amarterra Villa. Best Regards, Amarterra Team.

10/10 Sangat Bagus

Christine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful staff, great food, beautiful villa, excellent in every way.
Menginap 8 malam pada bulan Juni 2023
Tanggapan dari The Amarterra Villas Bali Nusa Dua pada tanggal 4 Jul 2023
Dear Christine Greetings from Amarterra Villas Resort Bali Nusa Dua, Thank you for taking the time to share your experience with us on Expedia. Your feedback is truly valued. We are most delighted to learn that you had a wonderful experience at our resort and had a chance to enjoy the services we offered. We are grateful and looking forward to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Wenteng

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful experience, kind staff.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari The Management of Amarterra Villas Bali Nusa Dua pada tanggal 26 Jun 2023
Dear Wenteng Thank you for taking the time to share your experience with us on expedia. Your feedback is truly valued. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Thank you and we look forward to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Prasojo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari The Amarterra Villas Bali Nusa Dua pada tanggal 4 Jun 2023
Dear Mr. Prasojo, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience during your stay with us. Your feedback is truly valued. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Thank you and we look forward to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Ayuko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hospitality.
Tanggapan dari The Management of Amarterra Villas Bali Nusa Dua pada tanggal 12 Mei 2023
Dear Ayuko, Greetings from Amarterra Villas Bali Nusa Dua. Thank you for taking the time to share your experience with us on expedia.com page. Your feedback is truly valued! We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. I genuinely appreciate your complimentary words upon our team. Thank you and we can't wait to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good experience
Menginap 4 malam pada bulan April 2023
Tanggapan dari ARSLAND pada tanggal 3 Mei 2023
Dear Brian, Greetings from Amarterra Villas Bali Nusa Dua Thank you for taking the time to share your experience with us on Expedia page. Your feedback is truly valued! We are all about personalizing our guest’s experience, and we are delighted you were in awe of what we delivered. Once again, thank you and we can't wait to welcome you back to our resort. Best Regards,The Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Iryna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good experience. Pleasant hotel, good location and friendly staff. Definitely will come back.
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari The Management of Amarterra Villas Bali Nusa Dua pada tanggal 20 Feb 2023
Dear Mrs. Iryna, Greetings from Amarterra Villas Bali Nusa Dua. Thank you for your kind review. We are glad to read that you had a wonderful experience with us and the excellence service of our team especially to Novi. We look forward to welcoming you back on your next return for another memorable holidays with us, here at Amarterra Villas Bali Nusa Dua. Best Regards, The Management Of Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Julien

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Incroyable !! Parfait !! Les superlatifs me manquent. Hôtel incroyable et personnel incroyablement convivial.
Tanggapan dari The Management of Amarterra Villas Bali Nusa Dua pada tanggal 30 Jan 2023
Dear Julien, Greetings from Amarterra Villas Bali Nusa Dua. Thank you for taking your precious time to sharing your experience and also thank you for having chosen our resort as preference stay during recent vacation in Bali Island. We are thrilled to learn you have had an enjoyable stay with us. Your excellent ratings has been shared to the entire team as I believe that they will feel very cherished and inspiring. We look forward to welcoming you again in near future. Best Regards,The Management of Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Maria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stunning villas, good sized pool, exceptionally clean and well looked after. Near to beach, near to bars and restaurants. We will go back we were so impressed. Nusa Dua is a quieter area but thete are still bars and restaurants.
Tanggapan dari The Management of Amarterra Villas Bali Nusa Dua pada tanggal 16 Des 2022
Dear Maria, First of all, thank you for choosing our resort as your holiday destination. Furthermore, we do appreciate you taking the time to share your experience with us after your stay, and I am delighted to hear that your stay with us was proved to be extremely memorable. All in all, we are glad to know that you had a great time during your stay with us. We do hope to welcome you again to explore more enriching moment with Amarterra Villas Bali Nusa Dua. Best Regards,The Management of Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Ben

Menginap 7 malam pada bulan November 2022

10/10 Sangat Bagus

Stacey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My husband and I stayed at this property in a one bedroom Villa for a couple of nights for our honeymoon and it was amazing! This is definitely a 5 star hotel. The property itself is immaculate! Absolutely gorgeous, beautiful greenery and flowers everywhere with lovely details in lighting and artwork throughout. The villa was gorgeous, spacious and very comfortable! You have your own private pool but there is also a larger pool you can access on the property. There is also a private beach section just for guests that stay here with lounge chairs and white sand-just amazing! Location is great, pretty much walking distance to many beaches, shops and restaurants. The staff are very friendly and attentive to your needs and questions. The only down side we experienced was a miscommunication with the staff when we booked a floating breakfast that never came. Otherwise this property and our stay here was perfect!
Menginap 2 malam pada bulan September 2022
Tanggapan dari Julian pada tanggal 23 Sep 2022
Dear Stacey, We would like to start by thanking you for your stay with us at Amarterra Villas Bali Nusa Dua especially in your special moment..We are highly appreciate you for taking the precious time as to provide your experience during your stay with us. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. I will share your comment to all the staff. I am sure that this feedback will serve as an encouragement for them and all of our staff as we strive to continuously improve the quality of our services. Despite of that, we are thank you for your constructive feedback in regards of floating breakfast. Please rest assured that we have taken appropriate action to avoid the same issue occurrence in future. Looking forward to your welcoming you on your next visit. Sincerely, The Management of Amarterra Villas Bali Nusa Dua.

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great for Honeymoon lots of privcy and the grounds are lovely. Loads of restaurants nearby with great food.
Menginap 12 malam pada bulan September 2022
Tanggapan dari Julian pada tanggal 19 Sep 2022
Dear Benjamin, Greetings from Amarterra Villas Bali Nusa Dua. It is great pleasure to have the opportunity to serve you in your precious honeymoon moments. We loved to know that you had a great experience during your stay with us. Once again, thank you very much and look forward to welcoming you back. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

8/10 Bagus

Gemma

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely relaxing stay
Lovely villa and private pool. Great service by staff. The breakfast was the only disappointment; over priced, food cold and all served at the same time, very odd and left us unable to eat most of provided.
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Julian pada tanggal 21 Jul 2022
Dear Gemma, First of all , thank you for choosing our resort as your accommodation. Although you have had a great time during your stay with us and enjoyed the lovely villa, private pool and also the level of service from our team, however it is regret in terms of breakfast experience was not meet with your expectation. Allow us to apologize for this less than perfect holiday. Total guest satisfaction is our utmost priority and it is thanks to your feedback and comments that we are able to maintain and further improve on our service standards. Look forward to welcoming you in the near future. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

8/10 Bagus

Michelle

Disukai: Kebersihan, staf & layanan
Expensive for what is offered and the stay
Staff are really nice and very helpful. Villa with pool is spacious and great! Unfortunately the villa door could not close so during our stay many mosquitos came into the room. The mosquito net and repellant was insufficient. Maintenance confirmed door needed to be replaced, no other villa was available. Another disappointment was the beach front. there was garbage everywhere, plastic bags and crystal bottles. Even a Fluorescent tube lamps, so we decided to leave the beach and go back to the villa with mosquitoes. There is ongoing construction for a resto pool. so gets noisy during the day. I hope things get better now that tourism is back. Place has a lot of potential to be an ideal place after renovations are completed.
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Julian pada tanggal 21 Jul 2022
Dear Michelle, Thank you for your recently stay with Amarterra Villas Bali Nusa Dua. We really concern with your constructive feedback basically in relation to beach condition, villa door and mosquito that not meet with your expectation. We sincerely apologize for the inconvenience has may cause. For sure, we have table this feedback to department heads concern as a lesson to review and improvement to ensure no same issue will re-occur in the future. By sharing your feedback with us, you have helped us stay in touch with the needs of our guests and allowed us to have the opportunity to look into the areas where we have not delivered the standards we try so hard to maintain. Once again thank you for staying with us and certainly hope there is another opportunity for us to deliver a high level of service on your return visit which we hope not in distance future. With kind regards, The Management of Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastisk oplevelse. Super service.
Menginap 6 malam pada bulan Juli 2022
Tanggapan dari julian pada tanggal 18 Jul 2022
Dear Valued Guest, Warmest greeting from Amarterra Villa Bali Nusa Dua It is a great pleasure to discover your recent visit was an enjoyable one and that service as well as the facilities has fulfill to your satisfaction. Thank you for staying with us and look forward to welcoming you back in the near future. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

6/10 Cukup Baik

Fedie

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
This property is beautiful. When you first walk up the view is amazing. The staff are so friendly and so willing to accommodate. My issue was the bugs, mice, and geckos. The first day I arrived within minutes in my room, I found a gecko. The master bedroom I stayed in had two outdoor showers which to me was a bit weird. My outdoor shower also had a gecko in it as well. The mosquitos were vicious. They were all over our rooms. I mean they bit my entire left arm up and parts of my right arm. We found huge ants in our rooms. We also encountered a mouse that came by our door one night. Even after our rooms were both fumigated, we still had the same problems. I will not say this was the hotel staffs fault. I am not use to so many creatures sleeping with me and that made me uncomfortable my entire trip with fear that a gecko would end up in my bed. I did not sleep at all because of my fear. So after a 30 hour flight, a 5 day trip and another 23 hour flight i came back home fully exhausted.
Menginap 5 malam pada bulan Juni 2022
Tanggapan dari Amarterra pada tanggal 7 Jul 2022
Dear Fedie, Greetings from Amarterra Villas Bali Nusa Dua. Firstly, thank you for your stay at our resort and for sharing your experience. We are surely happy when you highlight us on as a beautiful resort with amazing view. We have been committed to deliver a flawless service and we are happy that we were able to fulfill your satisfaction. At the other side, we learnt that you have less than perfect experience toward the pest issue during your stay, please allow us to share that we continuously focus to keep the rooms in the best condition possible. We have taken an action and liaised with our pest control to maintain the villa condition in perfectly prepared. In closing we would once again like to apologize for the shortfalls. We are looking forward to welcoming you back to our resort on your next visit to this paradise island and we do hope that you will give us another chance so that we are able to show you that we can do much better. Best Regards, The Management of Amarterra Villas

10/10 Sangat Bagus

Christina

Menginap 1 malam pada bulan Juni 2022
Tanggapan dari HARY pada tanggal 26 Jun 2022
Dear Ms.Christina, Warmest greetings from Amarterra Villas Bali Nusa Dua. We are thrilled to learn that you had an enjoyable stay at Amarterra Villas. Your excellent review and complimentary words has been shared to the entire team as I believe that they will feel very cherished and inspiring. Once again, thank you for staying at Amarterra Villas Bali Nusa Dua and we certainly look forward to welcoming you back to create more memories with us whenever your travels bring you back to Nusa Dua. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Cheryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay at Amarterra Villas Bali
Loved everything about our recent stay at Amarterra Villas Bali. Beautiful, spacious, comfortable and private villa with small private pool and outdoor living area, great food and drinks - both Indonesian and western options (breakfast ever day and tried lunch and dinner too!) at the hotel restaurant, attentive and friendly staff, short walk to the beach with dedicated area, etc.
Menginap 5 malam pada bulan Juni 2022
Tanggapan dari HARY pada tanggal 26 Jun 2022
Dear Ms. Cheryl, Warmest greetings from Amarterra Villas Bali Nusa Dua. We are thrilled to learn that you had an enjoyable stay at Amarterra Villas. Your excellent review and complimentary words has been shared to the entire team as I believe that they will feel very cherished and inspiring. Once again, thank you for staying at Amarterra Villas Bali Nusa Dua and we certainly look forward to welcoming you back to create more memories with us whenever your travels bring you back to Nusa Dua. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Paul G

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 9 malam pada bulan Mei 2022

10/10 Sangat Bagus

Hussein

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic stay
The villa we had was absolutely fantastic, we really enjoyed our stay. The restaurant was amazing, and had some of the best food we had while in Nusa Dua. The service was amazing, warm and friendly throughout.
Menginap 4 malam pada bulan Juni 2022
Tanggapan dari ARSLAND pada tanggal 19 Jun 2022
Dear Mr. Hussein, Warmest greetings from Amarterra Villas Bali Nusa Dua. We are thrilled to learn that you had an enjoyable stay at Amarterra Villas. Your excellent review and complimentary words has been shared to the entire team as I believe that they will feel very cherished and inspiring. Once again, thank you for staying at Amarterra Villas Bali Nusa Dua and we certainly look forward to welcoming you back to create more memories with us whenever your travels bring you back to Nusa Dua. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

tiffany

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful spacious villas, extremely comfortable bed and pillows , lovely gardens. fun riding the bikes to the beach - an easy ride. Friendly staff
Menginap 4 malam pada bulan Mei 2022
Tanggapan dari ARSLAND pada tanggal 19 Jun 2022
Dear Ms. Tiffany, Warmest greetings from Amarterra Villas Bali Nusa Dua. Thank you very much for taking your time to share your experience while staying with Us. We are glad to know that you had an enjoyable stay with your highlights of Beautiful spacious villas, extremely comfortable bed and pillows, lovely gardens, fun riding the bikes and friendly staff. Customer satisfaction is Amarterra’s heart and soul. We will share all of your compliments to the entire team of Amarterra. We believe that it will motivates Us to always provides an excellent service to all of our valued guest. Once again thank you for choosing Amarterra and we look forward to welcoming you back in the nearest future. Best regards, The Management of Amarterra Villas Bali Nusa Dua

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan April 2022
Tanggapan dari HARY pada tanggal 17 Mei 2022
Dear Guests, We very much appreciate your comments regarding your stay at the Amarterra. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Amarterra Villas Bali Nusa Dua.

10/10 Sangat Bagus

Changwoo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
빌라가 전체적으로 아름답습니다. 편안하게 잘쉬다 갑니다.
Menginap 2 malam pada bulan April 2022
Tanggapan dari HARY pada tanggal 17 Mei 2022
Dear Guests, We very much appreciate your comments regarding your stay at the Amarterra. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Amarterra Villas Bali Nusa Dua.

10/10 Sangat Bagus

Barbara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La villa è molto confortevole, il letto comodissimo, il ristorante dell‘albergo di ottimo livello. Siamo stato accompagnati diverse volte dall‘auto dell‘albergo se volevamo mangiare nei dintorni. Personale cortese, disponibile e competente. Tutto perfetto! Complimenti!
Menginap 9 malam pada bulan April 2022
Tanggapan dari HARY pada tanggal 17 Mei 2022
Dear Guests, We very much appreciate your comments regarding your stay at the Amarterra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Amarterra Villas Bali Nusa Dua.

10/10 Sangat Bagus

Stefan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unbedingt zu empfehlen, schöne Villa, sehr aufmerksamer staff
Menginap 3 malam pada bulan November 2021
Tanggapan dari Wulan pada tanggal 13 Nov 2021
Dear Stefan, Thank you very much to spend your precious time to share your experience on the Hotels.com page. How wonderful to hear that you leave our hotel with memorable experience and very satisfied with the beautiful villa and very attentive staffs. Guest satisfaction is the heart and soul of the Amarterra Villas experience and I am excited to share your heart warming feedback to our team. Once again thank you, and look forward to welcoming you back in the near future. Best Regards, The Management of Amarterra Villas Bali Nusa Dua.

10/10 Sangat Bagus

Syed, Milton, ON

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff and beyond beautiful villas. Great breakfast! If you're looking for some lone time with someone special, this is the place in Nusa Dua to book.
Menginap 6 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
독립공간이 좋았습니다 직원이 자꾸 외부 스파 이용을 권유해서 마음이 편치 않았고 해변이 멀어 불편했어요
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Glen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful!
Staff were amazing! We received a complementary upgrade to a two bedroom villa, which was excellent for our 12 year old son to have his own separate space. Our private pool was beautiful and was the centrepiece of our villa. We had a wonderful stay and can highly recommend Amarterra Villas.
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari The Management of Amarterra Villas pada tanggal 26 Jan 2020
Dear Glen, Warmest greetings from Amarterra Villas Bali Nusa Dua – Mgallery collection. Thank you to choose Amarterra Villas as your accommodation on recent in Bali and so glad that you really enjoyed all the service and facilities offer. We sincerely hope to seeing you back whenever your travel bring back to Bali. Best regards, The Management of Amarterra Villas

8/10 Bagus

Shivani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Villa it self was great. It was cleaned daily and restocked with everything used on a daily basis. There were couple of things we were not very happy with. One, the pool and surrounding area was not cleaned daily or even every other day. We were there for 4 night and it was not cleaned at all during that time. Second, the restaurant on site was not good. The food was very mediocre, the service was ok and the AC/Fan barely worked when we were there causing more flies and mosquitoes to be around us.
Menginap 4 malam pada bulan Desember 2019

10/10 Sangat Bagus

Nicole

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful visit!
The villas are beautiful and we loved every minute of our visit. You won’t be disappointed staying at the Amarterra.
Menginap 5 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Own private pool, friendly & helpful staff, clean facilities , very comfy bed & pillows.
Menginap 10 malam pada bulan Desember 2019
Tanggapan dari Ega pada tanggal 13 Jan 2020
Dear Valued Guest, Warmest greetings from Amarterra Villas Bali Nusa Dua – Mgallery collection. Thank you to choose Amarterra Villas as your accommodation on recent in Bali and so glad that you really enjoyed all the service and facilities offer. We sincerely hope to seeing you back whenever your travel bring back to Bali. Best regards, The Management of Amarterra Villas

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely brilliant, loved it, best location, best staff and villa was second to none
Menginap 4 malam pada bulan Desember 2019

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just perfect
What to say to a place that is perfect ??? We were lucky even more that not all villas where full .... so was even feeling more private
Menginap 3 malam pada bulan Desember 2019