Eksterior

Ulasan untuk ibis Styles Singapore On Macpherson

3 out of 5
ibis Styles Singapore On Macpherson
401 Macpherson Road, Singapore

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 99 dari 695 ulasan" "
Penilaian 8 - Bagus. 283 dari 695 ulasan" "
Penilaian 6 - Cukup Baik. 175 dari 695 ulasan" "
Penilaian 4 - Buruk. 82 dari 695 ulasan" "
Penilaian 2 - Sangat Buruk. 56 dari 695 ulasan" "

7,8/10

Kebersihan

7,6/10

Staf & layanan

6,6/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Amellia

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
You can clearly hear other room. Very noisy. There is a giant pillar in the room. However room are very clean. They clean your room once every 2 days. Location is okay. 15 mins walk to MRT
Menginap 6 malam pada bulan April 2023
Tanggapan dari Yusop pada tanggal 2 Mei 2023
Dear Amellia,Thank you for providing us with your valuable feedback. We’re disappointed to hear that our room physical space wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.Warmest Regard,Yusop AliGuest Relation ManagerIbis Styles Manager on MacPherson

2/10 Sangat Buruk

Rachel

Menginap 4 malam pada bulan Juni 2022
Tanggapan dari Ibis Styles Family pada tanggal 29 Jun 2022
Dear Valued Guest, Thank you for your stay with us and your feedback on your experience. Please accept our apologies for the unpleasant experience you had during your stay. We will share your feedback with our team to improve our facilities and services. Warm Regards, Ibis Styles Family

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Terlihat beda foto dan aslinya.. Sarapan pagi selalu sama setiap harinya, hotel selalu ramai, bayak yang menginap
Menginap 4 malam pada bulan Desember 2018
Tanggapan dari Shamila Rolfe pada tanggal 11 Jan 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Singapore on Macpherson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe General Manager

6/10 Cukup Baik

Young Wook

Clean
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari elma pada tanggal 23 Mar 2024
Dear Young Wook,Thank you for choosing Ibis Styles Singapore on MacPherson and for sharing your feedback with us.We are pleased to hear that you found our hotel to be clean during your recent stay. Maintaining a high standard of cleanliness is one of our top priorities, and we are glad that our efforts were noticed and appreciated by you.We are always looking for ways to improve our guests' experiences, so if there are any specific areas where you feel we can enhance our services or if you have any suggestions for us, please feel free to share them.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards, Elma Gregorios – elma.gregorios@accor.comGuest RelationIbis Styles Singapore on MacPherson

10/10 Sangat Bagus

Muhammad

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari elma pada tanggal 19 Mar 2024
Dear Muhammad,It's fantastic to hear that you had such a positive experience during your stay! A perfect 5 out of 5 rating is truly commendable. If there's anything specific you would like to highlight please don’t hesitate to let us know. Your feedback helps us understand what guests value most, and ensures we continue to deliver outstanding experiences. If there's anything you want us to offer you or any future guests, we're here to assist. Thank you for sharing this wonderful feedback!Warm regards,Elma Gregorios – elma.gregorios@accor.comGuest RelationsIbis Styles Singapore on Macpherson

10/10 Sangat Bagus

Aruna, Hamilton

Bepergian bersama teman
Great staff wonderful location!!
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari elma pada tanggal 19 Mar 2024
Dear Aruna,It's delightful to hear such positive feedback from you! A perfect rating is truly appreciated. We're thrilled that you had a great experience with our staff and enjoyed the wonderful location of our hotel. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities. If you have any further feedback or requests, we're here to assist you on your future plans. Thank you for sharing this fantastic review!Warm regards,Elma Gregorios – elma.gregorios@accor.comGuest RelationsIbis Styles Singapore on Macpherson

2/10 Sangat Buruk

Sandra

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Die Zimmer sind zu klein und nicht sauber.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari elma pada tanggal 13 Mar 2024
Dear Sandra,We appreciate you taking the time to share your feedback with us. It's disheartening to hear that your experience fell short of your expectations regarding the room size and cleanliness. Please accept our sincere apologies for any inconvenience this may have caused. We take cleanliness and guest comfort very seriously, and we will address your concerns with our housekeeping team to ensure improvements are made. Your feedback is valuable to us as we strive to provide the best possible experience for our guests. If you would consider giving us another chance, we would love the opportunity to exceed your expectations on your next visit. Please don't hesitate to reach out to us directly if there is anything further we can assist you with.Warm regards,Elma Gregorios – elma.gregorios@accor.com Guest RelationsIbis Styles Singapore on Macpherson

6/10 Cukup Baik

Masashi

Traveler bisnis
Tidak Disukai: Fasilitas
Nothing special.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Elma pada tanggal 25 Feb 2024
Dear Masashi,Thank you for taking the time to share your feedback with us. We value all comments as they help us in our continuous efforts to improve our services.We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about your specific concerns so we can address them accordingly.At Ibis Styles Singapore, we strive to provide each guest with a memorable and enjoyable stay, and we regret if we fell short during your visit.We would love to have another opportunity to exceed your expectations during a future stay with us. Please do not hesitate to reach out to us directly if there's anything we can do to make your next stay more special.Warm regards, Elma GregoriosGuest RelationsIbis Styles Singapore on Macpherson

8/10 Bagus

Antonio Gonzales

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly and accommodating specially the Filipino staff.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Elma pada tanggal 18 Feb 2024
Dear Antonio Gonzales,Thank you for your kind words! We're thrilled to hear that you found our staff, especially our Filipino team members, to be friendly and accommodating. Providing excellent service to our guests is our top priority, and we're glad that we’ve made your stay a positive experience. We look forward to welcoming you back again soon!Warm regards,Elma Gregorios Guest Relations AgentIbis Styles Singapore on Macpherson

8/10 Bagus

Sze Man

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Elma pada tanggal 18 Feb 2024
Dear Sze Man,Thank you for your positive review! If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon! Thank you very much!Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

10/10 Sangat Bagus

Mathew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were amazing, everyone from the moment we arrived was friendly and helpful. The rooms are small, but clean and functional. The breakfast is brilliant, and the people working in the restaurant are amazing. Thank you for making our stay in Singapore achievable and enjoyable.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Elma pada tanggal 18 Feb 2024
Dear Mathew,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to provide exceptional service to all our guests, and it's fantastic to hear that their efforts were appreciated. We're glad you found our rooms clean and functional, and that you enjoyed our breakfast offerings. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Elma GregoriosIbis Styles Singapore on Macpherson

10/10 Sangat Bagus

Castle

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very basic hotel. You can tell from the pricing. But the customer service is over the top. Convenience of currency exchange machine outside, and many food choice. The area might not look like suburbs, but it’s super safe. 15min drive (no traffic) to all the must see attractions in Singapore. The hotel will call the taxi for you which is super convenient if you don’t want to use Grab. Overall, great experience.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Elma pada tanggal 18 Feb 2024
Dear Castle,Thank you for taking the time to share your experience with us! We're delighted to hear that you found our customer service to be exceptional and that you appreciated the convenience of our amenities, including the currency exchange machine just at the lobby of our hotel and the variety of food choices nearby. We're also pleased to hear that you felt safe in the area and found our location convenient for exploring Singapore's attractions. It's wonderful to know that you had a great overall experience, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

2/10 Sangat Buruk

KIMY

Tidak Disukai: Staf & layanan
Check in process is slow and not smooth. The hotel staff unable to
Tanggapan dari Elma pada tanggal 18 Feb 2024
Dear KIMY,We apologize for the inconvenience you experienced during the check-in process. Your feedback is valuable to us, and we will review our procedures to ensure a smoother and more efficient experience for our guests in the future. If there's anything specific you believe we can improve upon or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

4/10 Buruk

Fatemeh

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Elma pada tanggal 18 Feb 2024
Dear Fatemeh,We appreciate you taking the time to leave feedback about your recent stay. We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we take your comments seriously. If there are any specific concerns you would like to address or if there's anything we can do to improve, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to better serve you in the future. Thank you for staying with us.Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

6/10 Cukup Baik

Mitsuyoshi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
朝食がイマイチ 隣の声が結構聞こえる 老朽化 近隣にレストランが少ない
Menginap 3 malam pada bulan November 2023
Tanggapan dari Fauziah Rahman pada tanggal 1 Des 2023
Dear Mitsuyoshi, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible but i guess we failed to achieve that. As Ibis Styles Singapore on Macpherson we strive to provide the most comfortable experience which is within our capacity thus as for the noise we have no control as that is how the rooms are design. We seek your kind understanding and really appreciate this valuable feedback. Thank you once again and hope this will not dampen your future stay with us. Warmest Regards, Fauziah RahmanGuest Relation Executives Ibis Styles Singapore on MacPherson

8/10 Bagus

Chuan Fann

Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Andrew

Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Yusop pada tanggal 27 Okt 2023
Dear Andrew,Thank you so much for your positive review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We appreciate all the positive reviews that we can get and hope to see you again in the near future.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

2/10 Sangat Buruk

Chandanie, Ozone Park

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Room is too small, bed is small, broken tv, phone wite cut and doesn't work at all. Room stinks like the sewer. They have a bottle of air freshener in the hallway that you can spray if you want to.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 22 Okt 2023
Dear Chandanie,Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. We have shared your experience with the team and already taken corrective action to rectify the issue. We thank you for your valuable feedback and hope you will give us a second chance to better ourselves and to see you again soon.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awful experience
It was an awful experience. The room that hotel gave me was occupied by someone. When I open the door, there was a man inside and the front desk staff blaming me that I went to the wrong room- I argue with him because the key card he gave me, how could I go to the wrong room? Second, my friend's room was full of flies, very dirty so she requested to exchange room. The cleaniness was bad, the housekeeper didn't clean everyday. The hotel was crowd and noisy. Overall it was a very uncomfortable journey, I do not recommend people to visit and I would never visit again.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Yusop pada tanggal 22 Okt 2023
Dear Anonymous,Thank you for taking the time to share your feedback. We're deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. If only we could have your information so that we could address the issue and rectified the whole incident. We sincerely apologize for all the inconvenience that we may have caused and hope to be given a second chance to better ourselves in future.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

4/10 Buruk

Melanie Ann

Disukai: Kebersihan
Menginap 2 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 9 Okt 2023
Dear Melanie Ann,Thank you for leaving a review. We apologize that your experience was less than ideal but we’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

6/10 Cukup Baik

Yasushi

Tidak Disukai: Kondisi & fasilitas properti
Menginap 6 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 2 Okt 2023
Dear Yasushi,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

6/10 Cukup Baik

Titan

Tidak Disukai: Staf & layanan
The property does not have free shuttle service to and from the airport as it states. I booked this hotel partly because of the free shuttle service but spend an extra $50 for transportation that I didnt want to spend. The hotel was not worth the price, lights didnt work correctly, the customer service was not great. Will never book there again.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 25 Sep 2023
Dear Titan,Thank you for providing us with your valuable feedback. We’re disappointed to hear that our service wasn’t exactly to your liking. We seek your kind understanding that since the pandemic a lot has change and slowly we're doing our utmost best to reinstate what was available before. We appreciate the feedback and hope you will give us another chance.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

Francisco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good service. Many bad and cheap looking lounges and bars at the first floor (MacPherson mall)
Menginap 6 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 25 Sep 2023
Dear Francisco,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We have no control on how the Mall operates but what we know is that the Mall management is also trying to change the mall image and hopefully it will be better in future. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

mariusz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ok
Menginap 7 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 25 Sep 2023
Dear Mariusz,Thank you so much for your positive review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We hope to see you at our property. soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

Samantha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ron was great should be very proud of him
Menginap 7 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 25 Sep 2023
Dear Samantha,Thank you for your great review. At Ibis Styles Singapore on MacPherson, we work hard to offer high-quality service to every guest. We have shared this feedback with Ron to give him the recognition.that he deserves. He was delighted to hear your feedback and hope he and the team will continue to provide a much more memorable guest experience. Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

Ernesto

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Menginap 7 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 22 Sep 2023
Dear Ernesto,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We sincerely appreciate the feedback, and we hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

2/10 Sangat Buruk

Nancy

Menginap 5 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 22 Sep 2023
Dear Nancy,Thank you for your feedback. We’re very sorry to hear about your recent experience. This does notreflect the standard of service that our customers deserve. If only you're able to share a little bit more on where we're lacking so that we could improve it better. Since the pandemic and all a lot has change and we're still trying hard to better our service to all our guest.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

4/10 Buruk

NADARAJAH

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
nothing, very small room.
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Yusop pada tanggal 22 Sep 2023
Dear NadarajahThank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson.We understand that the room are small, but we try our best to compensate the shortcoming with our service. We hope you’ll visit us again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

Zuoran

Menginap 5 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 2 Okt 2023
Dear Zouran,Thank you for choosing us for your stay with us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

EITARO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
建物は、古いが内装は綺麗。
Menginap 4 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 22 Sep 2023
Dear Eitaro,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

4/10 Buruk

Fabrizio

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was dirty!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Yusop pada tanggal 22 Sep 2023
Dear Fabrizio,Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We take the feedback seriously and are constantly sharing with the team on the importance of the room cleaning but I guess we failed. We hope this does not dampen your stay with us and hope you will give us a chance.Warmest Regards Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

2/10 Sangat Buruk

JOAO

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yusop pada tanggal 5 Sep 2023
Dear JOAO,We’re so sorry to hear that your experience did not meet our standards. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future if only we knew where our shortfall was. Your valuable feedback will definitely help us to be better moving forward.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

LIANG BING

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nil
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yusop pada tanggal 5 Sep 2023
Dear Liang Bing,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

Raphael

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yusop pada tanggal 5 Sep 2023
Dear Raphael,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Preis Leistung war super
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Yusop pada tanggal 3 Agu 2023
Dear PaulThank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

2/10 Sangat Buruk

Melissa

Tidak Disukai: Fasilitas
The hotel was over booked and I unknowingly booked a room through Expedia.com. Not only was the hotel unable to help me find other accommodations I was unable to get my money back and ended up sleeping on a park bench that night. I’m beyond furious and would highly recommend not going to this hotel or using Expedia.com.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yusop pada tanggal 3 Agu 2023
Dear Melissa,We’re sorry to hear about this issue. Unfortunately, things can sometimes happen that are out of our control. We work hard to prepare for contingencies, but ultimately when booking made thru the travel agents is the responsibility of the respective travel agent to advise the guest/customer accordingly. We're sorry too to hear that you have to spend the night in the park even though in Singapore it is not allowed. We sincerely apologize for the inconvenience.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

YIU MING

Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Yusop pada tanggal 26 Jul 2023
Dear Yiu Ming,Thank you so much for your positive review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We look forward to welcoming you back in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great value for money. Rooms are well designed in terms of fashion and function.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Yusop pada tanggal 20 Jul 2023
Dear Thomas,Thank you for providing feedback on your recent experience at Ibis Styles Singapore on MacPherson. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

4/10 Buruk

Ohsop

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yusop pada tanggal 18 Jul 2023
Dear Ohsop,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future if only we know where we need to improve. We hope to see you soon in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

4/10 Buruk

Zoran

Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Yusop pada tanggal 18 Jul 2023
Dear Zoran,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future if only we have an idea of where we need to improve but we appreciate the feedback and look forward to your next visit with us anytime soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

6/10 Cukup Baik

Hsinghua

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Yusop pada tanggal 14 Jul 2023
Dear Hsinghua,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

10/10 Sangat Bagus

Guowei

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
After 16 hours flight, I arrived hotel early morning when room was not ready apparently. But Barlan accommodated me at a very comfortable room and offered my a warm cup of coffee so I could set up computer to work before checking in. Feel so welcome! Thanks your staff and nice facilities. I will be back next week and still book your hotel.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Yusop pada tanggal 7 Jul 2023
Dear Guowei,Thank you for your great review. We're sorry to hear about the room that was not ready on time as we were running a full capacity accommodation. At Ibis Styles Singapore on MacPherson, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Mr Balan to give him the recognition.that he deserves. He will be delighted to hear your feedback. We hope to welcome you back anytime soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

10/10 Sangat Bagus

Mongin

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yusop pada tanggal 7 Jul 2023
Dear Mongin,Thank you so much for your positive review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We hope you’ll visit us again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

6/10 Cukup Baik

Sherper

Bepergian bersama keluarga dan anak
Sink is dirty room 536
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Yusop pada tanggal 7 Jul 2023
Dear Sherper,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We have alerted our housekeeping team to ensure that all rooms cleaned are to be checked and ensure their tardiness. We hope you will give us a chance to welcome you back to our property.Warmest Regards,Yusop AliGues Relation ManagerIbis Styles Singapore on MacPherson

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mold in the bathroo
Room was not cleand dust everywhere Power outlets did not work and the worst is the mold in the bathroom
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yusop pada tanggal 7 Jul 2023
Dear Anonymous,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We sincerely apologize for any inconvenience during the stay. We hope you will give us a chance to welcome you back to our property.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

2/10 Sangat Buruk

TOSHIMASA

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Yusop pada tanggal 7 Jul 2023
Dear Toshimasa,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us a chance to welcome you back to our property.Warmest Regards,Yusop AliGuest Relation Manager

2/10 Sangat Buruk

Chin Chin

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Yusop pada tanggal 7 Jul 2023
Dear Chin Chin,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us a chance to welcome you again in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

6/10 Cukup Baik

Sean

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Yusop pada tanggal 14 Jul 2023
Dear Sean,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles on Singapore. Our teamis always working hard to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

6/10 Cukup Baik

Chi Fung

Disukai: Staf & layanan
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Yusop pada tanggal 21 Jun 2023
Dear Chi Fung,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

8/10 Bagus

Dianna

Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Yusop pada tanggal 21 Jun 2023
Dear Dianna,Thank you for choosing us for your stay. Based on the rating, we’re glad to hear that you were satisfied with your experience with us. We look forward to welcoming you back to Ibis Style Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson