Ratings based on 1,053 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Excellent staff

Posted 15-Feb-2018
Great rooms and location But above all it is the staff and their welcoming and helpful countenance
5 out of 5
Recommended
for Everyone
by A verified traveller from singapore

Fantastic

Posted 15-Jan-2018
I was given an upgrade to the club suite and the room was amazing. The beds were comfy, service impeccable and room was amazing. Highly recommended!
1 out of 5
by A verified traveller

Run down property

Posted 28-Dec-2017
Not worth more then 75 dollars per day Breakfast was good and worth t
5 out of 5
Recommended
for Everyone
by A verified traveller from johor bahru

Posted 25-Dec-2017
Hotel location is good and very convenient for shopping or sight seeing.
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Experiences

Posted 21-Dec-2017
Pleasant staff who are always ready to help. Was greeted with an upgrade which certainly created an impression. Great location with a nostalgic feel.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2017
Our room type booked wasn't available but front desk staff offered us a late check out to make up for inconvenience. It was appreciated.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Dec-2017
Great hotel and good location, but staff service could be improved.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice room

Posted 04-Dec-2017
Check in time taken abit long, takes a long waiting time when there are more.guests.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Nov-2017
Good but bedding could be lot better. Pillows were hard and smelly. Mattress could be better as well.
2 out of 5
by A verified traveller from USA

Very disappointing

Posted 07-Nov-2017
Pros: None
Cons: All - water pressure, air conditioning units, front desks not friendly, and most especially breakfast serve should cater to international tourists.
Paid too much for this kind of hotel. Can't even control the temperature of the room. Although there is a "thermostat" seems like it's centralized control. Got it down to 16 degrees it's still not cooling down. The water pressure is soooooo slow. I was expecting food to be better, but very disappointed that they only cater to particular group of people. No variety of food to choose from, same breakfast everyday. Very disappointing. We will definitely not go back to this hotel.