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Reviews of Village Hotel Albert Court by Far East Hospitality

4 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 1005 reviews" "
Rating 8 - Good. 476 out of 1005 reviews" "
Rating 6 - Okay. 142 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Good service
Stayed 2 nights in Mar 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were excellent.
Stayed 4 nights in Mar 2024
Response from Hairul on 21 Mar 2024
Dear Catherine,We truly appreciate you taking time to share on your stay experience at Village Hotel Albert Court in this forum.Thank you for your generous comments for our front desk staff.Regards,Hairul AnisHotel Manager

4/10 Poor

Hardi

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This property is not a 4 star hotel. It is 3 star hotel. Expedia is not having this hotel in right category. They should vet the hotel before putting in 4 star category.
Stayed 2 nights in Mar 2024
Response from Hairul, Hotel Manager on 14 Mar 2024
Dear hardi,We thank you for this kind review.Thank you for choosing Village Hotel Albert Court.Regards,Hairul AnisHotel Manager

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service
Solo traveler found the area to feel safe and easily accessible by Metro and walking. Staff is super friendly and helpful.
Stayed 3 nights in Mar 2024
Response from Hairul, Hotel Manager on 7 Mar 2024
Dear Bethany,We are glad that you appreciate our convenient location and super friendly staff. Thank you for choosing Village Hotel Albert Court.Regards,Hairul AnisHotel Manager

2/10 Terrible

dylan

Stayed 3 nights in Feb 2024
Response from Hairul on 21 Mar 2024
Dear DylanWe truly appreciate you taking time to share on your stay experience at Village Hotel Albert Court in this forum.Regards,Hairul AnisHotel Manager

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Hairul on 21 Mar 2024
Dear David,We truly appreciate you taking time to share on your stay experience at Village Hotel Albert Court in this forum.Thank you for your generous rating. Regards,Hairul AnisHotel Manager

2/10 Terrible

David

Stayed 4 nights in Feb 2024
Response from Hairul on 21 Mar 2024
Dear David,We truly appreciate you taking time to share on your stay experience at Village Hotel Albert Court in this forum.Thank you for your generous rating. Regards,Hairul AnisHotel Manager

10/10 Excellent

Vikas

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic & Vintage Vibe We had a great stay here. Great Location around Rochor MRT station, also near Little India and Bugis Junction, The check-in and out process was really fast. Many thanks to helpful and friendly staff and also Mr Jamal, thank you for a wonderful service and recommendation on what to see around. The cleanliness was superb and the room was very spacious. clean and comfy room with bath tub and all sets of amenities. Happy staying here will recommend this hotel with our family members and friends. Thank you Village Hotel@Albert Court 🙏
Stayed 1 night in Jan 2024
Response from Hairul, Hotel Manager on 26 Feb 2024
Dear Vikas,We thank you for this generous review of Village Hotel Albert Court

10/10 Excellent

Dilip

Stayed 2 nights in Nov 2023

8/10 Good

Chi Hung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Sep 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Madhurika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay and staff is good
Stayed 5 nights in Sep 2023

10/10 Excellent

HOCK

Stayed 4 nights in Sep 2023

10/10 Excellent

Neil

Stayed 1 night in Sep 2023

10/10 Excellent

Claudio, Wareham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel! I liked everything about the place, from the colonial-style building and decor to the breakfast and very comfortable bed! The staff were very polite and helpful as well! The hotel is located near Little India, with a great choice of eateries and restaurants. Would highly recommend!
Stayed 3 nights in Sep 2023

6/10 Okay

Shashi

Travelled with partner
Liked: Cleanliness, staff & service
Location good. Staff good. Wi-Fi in the room does not work so you have to come to lobby to get any signal.
Stayed 1 night in Aug 2023

6/10 Okay

Karen

Travelled with family
Online it says that the property provides water dispensers. However, they expect you to drink from the washroom sink. The washroom was also quite old. I’m not sure how this is considered a 4 star hotel because it certainly didn’t feel like one.
Stayed 2 nights in Aug 2023

4/10 Poor

Naiyeak

Disliked: Cleanliness, property conditions & facilities
There were air purifiers all over the building. There was mould in the bathroom and stains in the bathtubs…. And generally it felt that the hotel needed to be retrofitted..
Stayed 1 night in Aug 2023

10/10 Excellent

Lee

Travelled with family and small children
Liked: Amenities
Enjoyed the Albert Courtyard food options for dinner. Very quiet room and exceptional staff.
Stayed 3 nights in Aug 2023

2/10 Terrible

Ieva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a four star hotel! Mouldy and run down.
NOT A FOUR STAR HOTEL, more like a hostel. Room was NOTHING like the pictures. It was so much smaller. Worse than that, bathroom was mouldy, furniture was falling apart and the whole room had an odd smell. Never leave bad reviews, but this hotel warrantied this. I spoke to the hotel staff, and showed them our pictures from Hotels.com compared to our room and they were unhelpful and tried to sell me an upgrade. They tried to tell me that hotels.com use the wrong pictures and it’s nothing to do with them. The room pictures on their own website are also incorrect. Impossible to make an informed decision if both the star ratings and the pictures are grossly misleading. We paid £120 a night, and other hotels in the area offer a much better hotel for the same cost.
Stayed 1 night in Aug 2023

6/10 Okay

Lillian

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Poor customer service
The room was large but needed some upkeep. Cons- I made a booking error and was not refunded my day even with requesting 5 days in advance. Refrigerator not meant to keep food cold. Pro- good location and good breakfast.
Stayed 3 nights in Jun 2023

6/10 Okay

Nikhil

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2023

8/10 Good

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was nice but it's a pity it was overlooking the courtyard which had many bars so was quite noisy. We did ask if we could move but they were full so couldn't do anything for us. The hotel was in an ideal location for us being within walking distance from the MRT station. The breakfast was good but it wasn't always ready at the opening time of 6.30am.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service
Our stay didn't start quite well but one of the manager, Steven was attentive and responsive to our requirements and tried his best to make things better for us. Our overall experience on this property was great. Definitely coming back in the future.
Stayed 2 nights in Jul 2023

6/10 Okay

Anurag

Travelled with family
Liked: Cleanliness
Good location.. staff while being accomodating was generally unhelpful and somewhat arrogant.
Stayed 2 nights in Aug 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and attentive. We enjoyed the close proximity to the MRT making it so easy to get around. A good selection of bar/restaurants adjacent meant we didnt need to go far for a quick meal. We haven't stayed in this part of town before but would definitely stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Himanshu, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Wei Liang

Liked: Cleanliness, staff & service, property conditions & facilities
its all good and perfect. steamroom is ok but will be better if the lights are brighter. maybe its cause its not popular. also be eagerly waiting for the indoor hottub or pool (cant remember) will be back when its ready. perfect stayca
Stayed 2 nights in Jul 2023

6/10 Okay

TzeLei, Sunnyvale

Travelled with family and small children
Liked: Cleanliness, staff & service
The location was probably the best part of the hotel. It was easy to catch either the Downtown line or the NorthEast line as the hotel was walking distance to both Little India Station and also to Rocher Station. The hotel itself was a little worn out and we knew it was only 3 stars so our expectations were scaled appropriately. The bathroom was worn out but clean and had good water pressure. The pillows were comfortable and the staff was friendly. However, the room we stayed in was above a KTV lounge and we heard bad singing all night from Thurs to Sat evenings. The sound insulation in the room was not great. Very hard to sleep. Breakfast was included and was ok, not the most tasty. Overall, it was a budget stay and we only wished the hotel was quieter or had better sound proofing as it was next to a main road and above a KTV lounge.
Stayed 3 nights in Jul 2023

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness
It is a central location. The place looks good with an air of old world (a lot of timber). It is very clean, good beds. Not as much coffee sachets or tea bags, and no milk, as we are accustomed to. Or cereal bowls or enough drinking glasses or cutlery. You can buy basic supplies from the deli in the courtyard. Not many tv channels to choose from. You can watch BBC news. Quite good- a place where having a big enough room is a luxury (space in Singapore is a luxury)
Stayed 4 nights in Jun 2023

8/10 Good

JIA WEI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Lakana, Banning

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk staffs were very friendly, efficient and accommodating. MRT and Little India are closed by. Road Construction is everywhere.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lai Neo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to transport and food availability.
Stayed 4 nights in Apr 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring Singapore by foot. Very helpful checkin staff :)
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2023

6/10 Okay

Lynddy, Victoria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The best thing about this hotel is that it is located about 2 min walking distance from the train station. The second best thing is that the mattress was good and the room was clean. The pillows, however, had a terrible musty smell which made them unpleasant to sleep on. I had two different rooms during my stay and the pillows all smelled the same. Also, the first room I stayed in smelled like cigarettes and tobacco combined and the A/C was broken which made for an unpleasant and sweaty sleep. I say that I’m disappointed because for the price, I was expecting more, but I’ll console myself by saying that Singapore is very expensive.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sharat

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, good location (10-15min to a metro station), lots of nice eateries nearby.
Stayed 4 nights in Dec 2022

4/10 Poor

Midhun

Stayed 1 night in Nov 2022

4/10 Poor

Simon

Travelled with family
Disliked: Cleanliness
I booked and paid for this hotel. A few weeks before I left they said they had over booked and sent me to another hotel which I never wanted
Stayed 1 night in Oct 2022

10/10 Excellent

ALOK KUMAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good breakfast
Stayed 5 nights in Sep 2022

10/10 Excellent

NILESH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Tacha

Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is good, across the road from Little India (fun!), and Bugis is near. Hotel is at the end of a courtyard and surprisingly quiet. Fun dining / bars very close. Breakfast was a zoo in a ridiculously crowded and tight dining room, such a bad start to the day that I didn’t eat there again even though it was included. Staff mostly very friendly and helpful, some seemed a bit stressed (especially at breakfast - not their fault). Room was comfortable but a bit tired and scruffy with some silly small things unfixed - it felt like the accountants were in charge. I may well stay again, but won’t include breakfast.
Stayed 3 nights in Jul 2022

10/10 Excellent

Asul

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very reasonably priced and location was good base to explore singapore by train. Rochor station was only 3 mins away from hotel.
Stayed 3 nights in Jul 2022

6/10 Okay

Marcella

Stayed 1 night in Jul 2022

8/10 Good

Deborah

Liked: Staff & service, room comfort
Worth the effort
Singapore is an amazing city. The hop on hop off bus didnt arrive so probably not working. The hotel staff were extremely helpful..the food was good. Bed comfortable. And the one night stop over was worth the effort.
Stayed 1 night in Jul 2022

6/10 Okay

Lesley

Stayed 7 nights in Jun 2022

8/10 Good

HOANG-OANH

Liked: Cleanliness, staff & service
Shower head and bath fixtures need updating. Need more time for breakfast and more selections
Stayed 6 nights in Jun 2022

10/10 Excellent

Anthony David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V asked there was no shuttle available otherwise all was good
Stayed 2 nights in Jun 2022