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Ulasan untuk Cordia Hotel Surabaya Airport

3 out of 5
Cordia Hotel Surabaya Airport
Terminal Bandara International, Juanda, Jl Ir Juanda No 1, Sidoarjo, Jawa Timur

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 32 dari 135 ulasan" "
Penilaian 8 - Bagus. 64 dari 135 ulasan" "
Penilaian 6 - Cukup Baik. 29 dari 135 ulasan" "
Penilaian 4 - Buruk. 5 dari 135 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 135 ulasan" "

8,0/10

Kebersihan

7,8/10

Staf & layanan

7,8/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 30 Jul 2019
Dear visitors, We are very grateful for your comments regarding your visit at ibis budget Surabaya Airport. It's nice for us to receive feedback / feedback We will share your comments with our team. We are sure that this feedback will be motivation for all of our staff as we strive to continually improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

sri bimo adhi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 28 Jun 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

Tanteri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sangat membantu
Sangat membantu pas kita mau pagi terbang jadi tdk terlalu jauh menginapnya
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Khuswatus S pada tanggal 25 Jan 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

10/10 Sangat Bagus

Goey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yang praktis dan hemat waktu
Kami mendptkan istirahat yg cukup unt menunggu transit. Dan sanagt praktis bila mau makan krn di Airport banyak yg jualan.

8/10 Bagus

Felicia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cocok untuk transit atau penerbangan pagi
Cukup untuk transit. Cocok untuk istirahat dan penerbangan pagi. Tinggal turun untuk check in. Satpam sangat membantu membawakan barang sampai ke lobby hotel krn letak hotel cukup tinggi, hrs melewati eskalator yg tinggi

6/10 Cukup Baik

Traveler terverifikasi

8/10 Bagus

Ingrid Kusuma

Disukai: Kebersihan, kenyamanan kamar
All is ok
Hotel cocok untuk beristirahat untuk para traveller karena dekat dengan airport

10/10 Sangat Bagus

PT Sinergi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

norman, Depok

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Recommaaded sekali untuk aktivitas bisnis singkat
Tidak perlu kuatir terlambat untuk penerbangan selanjutnya

8/10 Bagus

agus waluyo, jati

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Hotel nyaman buat transit
Karena penerbangan dipagi hari kami darì malang bingung untuk nyari penginapan buat berangkat besoknya ,ternyata ada hotel ibis

8/10 Bagus

Amalia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

TRI

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The toilet and room is too small.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Kee Hong

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

ARIF

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Deric

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I liked the convienence of staying at the airport.
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

RICHARD

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Ok hotel in airport terminal
Basic hotel in terminal
Menginap 1 malam pada bulan April 2023
Tanggapan dari IBIS BUDGET SURABAYA AIRPORT pada tanggal 23 Mei 2023
Dear Mr. Richard,We very much appreciate your comments regarding your visit to Ibis Budget Surabaya Airport. It is great for us to receive positive feedback/feedback.We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Friendly RaresHotel Manager

6/10 Cukup Baik

Padraig

Menginap 1 malam pada bulan April 2023
Tanggapan dari IBIS BUDGET SURABAYA AIRPORT pada tanggal 18 Mei 2023
Dear Mr Padraig,Thank you for taking your time to tell us about your experience at Ibis Budget Surabaya Airport. We are very sorry that your experience did not meet your expectations; please allow us to convey our sincere apologies.At Ibis Budget Surabaya Airport, we strive to provide better service to every guest; therefore, your feedback is very important to us. We can assure you that we have taken action to address and prevent the problem from recurring in the future.For information, at the hotel we have several types of rooms that have different sizes, maybe you can try our suite type which is wider.We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future.Best regards,Friendly RaresHotel Manager

4/10 Buruk

James

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Budget Hotel with Branding but below standard
The room is small and bed is not comfortable, could not sleep at all. For the price is definitely not worth it. Need to pay for the slippers, toothbrush & toothpaste. Although location is convenient but not justifiable. I will NEVER go back again.
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Marry Sinurat pada tanggal 30 Jan 2022
Dear Mr. James, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget Surabaya Airport, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you regarding your review that our Standard room is 12 square meters, but if you need more large room we have a Suite Room with 24 square meters. Also slippers is chargeable but toothbrush & toothpaste is complimentary for our guest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marry Sinurat General Manager

8/10 Bagus

daniel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari IBIS BUDGET SURABAYA AIRPORT pada tanggal 18 Mei 2023
Dear Mr Daniel,We very much appreciate your comments regarding your visit to Ibis Budget Surabaya Airport. It is great for us to receive positive feedback/feedback.We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Friendly RaresHotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall good service, thank you Ibis for give a excellent service
Menginap 1 malam pada bulan Juni 2020

8/10 Bagus

Aoife

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect for Airport Hotel
Hotel is in the domestic terminal. It is perfect for an overnight if you have an early morning flight. They will drop you over to the International terminal too.
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Khuswatus Solikhin pada tanggal 23 Mar 2020
Dear Mr/s Aoife, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
새벽 비행기를 위한 탁월한 선택..
터미널 1에 숙소가 바로 있어서 새벽비행기 타기 너무 편했고 방 창문으로 비행기 활주로가 보여서 나름 신선한 경험이었음. 비행기 갈아탈분만 묶을것.방은 겁나 작음.
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Khuswatus Solikhin pada tanggal 23 Mar 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Mohamad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Place to stay for transit travellers
Good price and pretty comfortable stay. Excellent for those staying for 1 night in order to catch a flight. Do note hotel is at Terminal 1 for Domestic flights but there are daily free shuttle service from Terminal 1 to Terminal 2.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Khuswatus Solikhin pada tanggal 19 Feb 2020
Dear Mr Mohamad , We very much appreciate your comments regarding your stay at ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager Respond

10/10 Sangat Bagus

TAEHO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Khuswatus Solikhin pada tanggal 19 Feb 2020
Dear Mr Taeho, We very much appreciate your comments regarding your stay at ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager Respond

10/10 Sangat Bagus

Yin Lok

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 29 Des 2019
Dear Mr/s Yin Lok, We very much appreciate your comments regarding your stay at ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great staff nice rooms
The staff was great from Chek Inn, they helped and even upgraded our room. The upgraded room was very big I had two bathrooms two TVs. The breakfast was a very large area. Lots to choose from. Strange set up for drinks, as you have to be a VIP to get a can drink. Not a big deal. Just not clear. Overall experience was great definitely would stay here over the other places I’ve stayed near the train station. Thank you so much for the staff for the upgrade and all the wonderful people working there.
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 28 Des 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

JOU-KANG

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 27 Des 2019
Dear Mr JOU-Kang We very much appreciate your comments regarding your stay at ibis budget Surabaya Airport It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 29 Nov 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is actually inside the airport. Very convenient for domestic travelers.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Khuswatus pada tanggal 29 Nov 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 22 Okt 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2019
Tanggapan dari Khuswatus S pada tanggal 9 Okt 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Waldemar

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bare-bones facility, but very convenient. Not a “linger in your room” place, but perfect for sleep and refreshment while waiting for a flight.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 25 Sep 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It’s on site of Terminal 1 of Surabaya Airport! A pleasant surprise!
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 6 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Khuswatus pada tanggal 6 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was drilling noise at 11.30pm below my room when I was sleeping. I will not stay at Ibis airport hotel ever again !
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 6 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Khuswatus SOlikhin pada tanggal 6 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One night stay & sleep only
Great for one night stay. I think it's not designed for business trip because the lighting is not bright enough to read or do make up.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 17 Jul 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
酒店在商場內，指示不清楚，車子轉了幾個彎也找不到，要下車才見到很小的黃色牌。沒有直上電梯只有扶手電梯，帶著大量行李，不知從何處到達大堂。 清潔整齊很舒服。
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 17 Jul 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 22 Jun 2019
Pengunjung yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis budget Surabaya Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Improve the entrance, security and lobby areas. They're dull.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 4 Jun 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access to the airport. Not a hussle. Got free upgrade due to some reasons. Great staffs and service was awesome
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Khuswatus S pada tanggal 23 Mei 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

6/10 Cukup Baik

Roy

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
乗り継ぎのため1泊しましたが、施設が質素過ぎ。冷蔵庫はありません。歯ブラシ、コンディショナー等もありません。また、ibis系のホテルのベッドは柔らか過ぎで、固めが好きな自分とは合いませんでした。ホテル付近には24時間のコンビニが2軒あるので、夜中でも買い出し出来ますし、国内線ビルにホテルがあるので便利ではあります
Menginap 1 malam pada bulan April 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 9 Mei 2019
Dear MR Roy, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

M, japan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
空港近くのホテルということで、 トランジットホテルとして利用しましたが 部屋の広さもちょうどよく、ホットシャワーも出て 空調もしっかり効き良かったです。 今回は朝食付きで予約しましたが、朝食の味も良かったです。
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 19 Mar 2019
Dear Valued Guest, We are very grateful for your review regarding your visit at ibis budget Surabaya Airport. It is great for us to receive positive feedback / feedback. We will notify your comments to our team. We are confident that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you once again for informing us of your experience, and we hope your next visit will be as satisfying as previous visits. Best regards, Khuswatus S. Hotel Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good and nearest and can get enough rest , easy to get food also
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 26 Feb 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
泊まる最低限の設備あり。安価。
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 20 Feb 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

10/10 Sangat Bagus

Malcolm

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great airport stay
Brief airport stay. The hotel sits atop the airport terminal, with some rooms looking towards the town and others overlooking the apron (great for aircraft spotters). Rooms are basic, as you’d expect, but mine was clean, everything worked as it should and the bed was comfortable. Asian breakfast is available in the hotel but a variety of eateries, plus ATMs and other airport facilities are all moments away in the terminal below. Staff are friendly and helpful. A free airport shuttle operates regularly to the international terminal, so staying here works, whichever terminal you’re using.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Khuswatus Solikhin pada tanggal 15 Feb 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Khuswatus S pada tanggal 15 Feb 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Cukup Baik

Sadstay

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
It’s worse compare the other hotel that I usually use around the airport. Look very cheap hotel, same level as motel. Nothing inside, just water.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Khuswatus S. pada tanggal 7 Jan 2019
Dear Visitors, We are very grateful for your comments regarding your visit at ibis budget Surabaya Airport. It is great for us to receive positive feedback / feedback. We will notify your comments to our team. We are confident that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you once again for informing us of your experience, and we hope your next visit will be as satisfying as previous visits. Best regards, Khuswatus S. Hotel Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Khuswatus Solikhin pada tanggal 7 Jan 2019
Dear Visitors, We are very grateful for your comments regarding your visit at ibis budget Surabaya Airport. It is great for us to receive positive feedback / feedback. We will notify your comments to our team. We are confident that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you once again for informing us of your experience, and we hope your next visit will be as satisfying as previous visits. Best regards, Khuswatus S. Hotel Manager