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Ulasan untuk Hilton Garden Inn Bali Ngurah Rai Airport

4 out of 5
Hilton Garden Inn Bali Ngurah Rai Airport
Jalan Airport Ngurah Rai, No. 7 Kuta, Tuban, Bali

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 402 dari 883 ulasan" "
Penilaian 8 - Bagus. 309 dari 883 ulasan" "
Penilaian 6 - Cukup Baik. 96 dari 883 ulasan" "
Penilaian 4 - Buruk. 45 dari 883 ulasan" "
Penilaian 2 - Sangat Buruk. 31 dari 883 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Gregory

Menginap 1 malam pada bulan November 2022

8/10 Bagus

Hananto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Year end 2018 at Hilton Garden Inn Bali
The Staffs are friendly.
Menginap 2 malam pada bulan Desember 2018

6/10 Cukup Baik

Kirolos

Tidak Disukai: Kebersihan, fasilitas
Rooms are smelly and towels are too!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sincerely, Management pada tanggal 28 Mar 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you faced regarding to the room's condition. We'll address these issues with our team to improve our standards. We appreciate your comments about the breakfast variety, and we'll work on enhancing the quality and taste of our offerings. Your feedback is valuable as it helps us strive for a better experience for our guests. We hope you'll consider giving us another chance in the future.

10/10 Sangat Bagus

Navpreet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Customer service was excellent and the food was great.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Sincerely, Management pada tanggal 26 Mar 2024
On behalf of the entire team, I would like to sincerely thank you for taking the time to share such a lovely review of your stay with us at Hilton Garden Inn Bali Ngurah Rai Airport.I am very glad to read that you had a pleasant stay with us. Serving our guests with extreme passion and care is one thing that we really love to do at Hilton Garden Inn Bali Ngurah Rai Airport and such words of appreciation motivate the team further.I sincerely hope that you will have the opportunity to come back and visit with us again.

6/10 Cukup Baik

Subaschand

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sincerely, Management pada tanggal 22 Mar 2024
Warmest greetings from Hilton Garden Inn Bali! Thank you for choosing to stay with us and for sharing your feedback. If you have any suggestions or additional comments to help us further improve, please feel free to reach out. We look forward to welcoming you back for another great stay in the future.

2/10 Sangat Buruk

AlainPierre

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Reservation annulé pour cause de cérémonie religieuse prévenu 3 jour avant et pas de remboursement
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Clifford

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Overall very good atmosphere and service
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sincerely, Management pada tanggal 12 Mar 2024
Thank you for sharing your experience with us. It's great to know that you appreciated our service. We're constantly working to enhance our guests' experience and will consider your input. We hope to welcome you back in the future!

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Big , quiet and good staff
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sincerely, Management pada tanggal 8 Mar 2024
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. Your positive feedback encourages us to keep providing exceptional service, we look forward to welcoming you back to our hotel in the future.

10/10 Sangat Bagus

Winchelle Lou

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sincerely, Management pada tanggal 12 Mar 2024
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. Your positive feedback encourages us to keep providing exceptional service, we look forward to welcoming you back to our hotel in the future.

8/10 Bagus

nicole

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La poximite avec l'aéroport
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 1 Mar 2024
Thank you for your positive feedback! We're glad to hear that you had a great experience with us. Our convenient location near the airport is designed to provide ease and accessibility to our guests. We hope to have the pleasure of welcoming you back on your next trip!

10/10 Sangat Bagus

Nicholas

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 21 Mar 2024
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. Your positive feedback encourages us to keep providing exceptional service, we look forward to welcoming you back to our hotel in the future.

6/10 Cukup Baik

Donna

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The room was right off the lobby facing the the area by the front entrance. The room was large and spacious but it was set up for a handicapped person. The really long curtains did not close so the lights from the front of the hotel shined in all night like a cars headlights. Really hard to sleep in such a bright room. Hotel staff was told to fix curtains. I felt it was the worst room in the hotel for a guest - was it because it was an Expedia booking? Probably will not book Expedia hotels again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 21 Feb 2024
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry that you are not satisfied with your room. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't to your liking, just let any Team Member know, and we'll fix it. Guaranteed.

10/10 Sangat Bagus

bart

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 21 Feb 2024
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're pleased to see that you had a positive experience overall. If you have any suggestions or additional comments to help us further improve, please feel free to reach out. We look forward to welcoming you back for another great stay in the future.

2/10 Sangat Buruk

James

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
One word terrible. Staff attitude a big question mark.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 20 Feb 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry your experience did not offer you the quality of service you deserve. We'll use your comments to make necessary improvements and ensure a better experience for all our guests. We hope you will consider staying with us again in the future.

10/10 Sangat Bagus

Luke

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always the best, and polite staff.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 19 Feb 2024
Warm Greetings from Hilton Garden Inn Bali Airport.It is very glad to receive your incredible review. we are pleased to know you had good experience in our hotel during your stay, especially our staff. We look forward to welcoming you back in the future!

8/10 Bagus

Donna, Bungarribee

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Location is literally across road from airport so not too much going on outside if you want a restaurant or shopping, you’ll need to cab into beach walk Kuta . But for a quick hotel before a flight to bridge the gap or on landing it’s perfect. The spa at the hotel is actually quite nice The rooms are fine and neat The carpet in the main hallways is average at best and looks a bit dirty but once your in your room it’s fine. Location PRIMO to airport. You could actually walk to the airport, but why when it’s less than a 4 min drive ! Does the job , would stay again to bridge the gap between our resort check out and a late night flight
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 14 Feb 2024
Thank you for taking a moment to share your experience. It's great to know that you appreciated our location. We're constantly working to enhance our guests' experience and will consider your input. We hope to welcome you back in the future!

10/10 Sangat Bagus

Roland

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, convenient, super friendly staff. Good food.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 16 Feb 2024
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our Goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Sangat Bagus

Calvin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent facility. Transportation to/from airport by taxi for 120,000 (about $8 US) each way.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 9 Feb 2024
Thank you for your positive feedback! We're glad to hear that you had a great experience with us. Our convenient location near the airport is designed to provide ease and accessibility to our guests. We hope to have the pleasure of welcoming you back on your next trip!Our Goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Sangat Bagus

Christine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Management pada tanggal 13 Feb 2024
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. Your positive feedback encourages us to keep providing exceptional service, we look forward to welcoming you back to our hotel in the future.

10/10 Sangat Bagus

Luke

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As always I feel welcomed by the staff, who are professional, courteous and friendly. Good food within the resort. Australian people can learn about what good service is from this stay. You actually feel like you've on holiday. Not some stingey money grab from a grubby industrial area.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

SARA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed their breakfast and facility. It was minutes away from the airport, I had a great stay. Their dinner was great as well!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Sasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Extremely close to airport
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

YUKO

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Marian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Not a top Hilton but adequate and fine for price and location. Nice pool and although bit dated our room was spacious and clean. Good for 1 or 2 nts.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Hudhaifa

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

HYEONGJUN

Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Michael

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This property is convenient for the airport but it’s quite run down, damp smell in the corridors and the pool area has many broken tiles and is in need of repairs. Food in the restaurant was ok, but not great and the service was slow. I would not recommend it and wouldn’t book this hotel again!
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jasreen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

MOHAMMAD

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not a good experience
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Markko

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Conveniently located but average overall
Hotel is conveniently located close to the airport. We stayed here as we landed late in the evening. Some reviews state that it is within walking distance but the information desk at the airport advised that we use a taxi/Grab as it is not easily accessible by foot. The check in process was easy, and with regard to the standard of the rooms, you get what you pay for, as this hotel is quite affordable. The rooms are comfortable but they don’t feel particularly clean. The bathrooms are quite run down (and so is the rest of the hotel) and don’t look like they’ve been cleaned thoroughly. Cleanliness is important for me which is why I’m giving this hotel 3/5.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

srinivas, fremont

Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

YU MI

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Daniel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pool is great and the ride to the airport only takes 2 minutes.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Nagisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

James

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Lawrence

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Waynne

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pros,Nice quite peaceful. Cons, problems with booking thru Expedia
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

HYE SOOK

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Alessandro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
By the airport
Nice friendly staff in a nice comfortable area near the airport. A little agé but great first stop after a long trip.
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

GAYOUNG

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
에어컨을 켜도 침구가 너무 눅눅하네요..
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Zaila

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel, very comfy bed and extremely friendly staff! Was perfect for me to stay after a late flight and great room service options as well
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

ROBERT

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Very convenient to the airport, rooms could use a major refresh they are definitely showing their age. Good was OK but not outstanding. Staff is very friendly and helpful.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Guillaume

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Walking distance from the airport, cheap, clean. I only stayed one night but I didn’t see anything that would make me avoid this hotel in the future
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Alan, Victoria

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Reuben

Disukai: Staf & layanan
The stay was pleasant enough but the walls are paper thin which means a lot of noise from the hallway and other rooms. Would also be good to have Aircon or fans in the lobby.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Britteney, Palm beach gardens

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Nia pada tanggal 5 Des 2023
Dear Britteney,Thank you for choosing to stay with us and for sharing your feedback. We're pleased to see that you had a positive experience overall. If you have any suggestions or additional comments to help us further improve, please feel free to reach out. We look forward to welcoming you back for another great stay in the future.

8/10 Bagus

Laura

Menginap 1 malam pada bulan November 2023
Tanggapan dari Nia pada tanggal 5 Des 2023
Dear Laura,Thank you for choosing to stay with us and for sharing your feedback. We're pleased to see that you had a positive experience overall. If you have any suggestions or additional comments to help us further improve, please feel free to reach out. We look forward to welcoming you back for another great stay in the future.

8/10 Bagus

inara, london

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good to relax before long flight
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Mark, Calgary

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy and convenient if arriving late night or leaving early morning from the Bali airport. Staff super nice!!! Gym is great. Be sure to use grab, Gojek or local taxi vs. shuttle to safe quite a bit — hotel shuttle no longer in use :-(
Menginap 1 malam pada bulan November 2023