Trying to be a good place but just lacking in a few basics really that you would expect. Rooms are quite dark even with the lights on, our AC unit leaked onto the built in wood wardrobe which made closing the doors a struggle. No kettle or tea/coffee making facilities in the room. The communal kitchen idea while nice and well equipped just feels more like a hostel approach - would be more worthwhile arranging for breakfast with the restaurant literally next door. Complimentary water in water but not replaced every day. Room by the pool meant to be “superior” but you hear everything around you and walls/door thin. Seating area outside room offered no privacy. Some lights in room and plugs did not work. Exceptionally comfy and large bed, bathroom fine and large but shower head in strange position, large floor plan room but no TV. Away from the mayhem of ubud and around some nice and really good value restaurants. About 15-20 mins walk into the heart of Ubud. Taxi hut outside hotel. Staff friendly enough but had much better service in other parts of Bali. All in all a solid 3/5, probably wouldn’t stay here again.