4/10 Buruk
Dion
Bepergian bersama keluarga
5 Jul 2025
It was understandable when we tried to cancel that the reservation was non-refundable. The irritation came in when after attempting to cancel, we continued to get check in information. And then, with that information, we found out there would have been more fees and additional requirements that were not in the listing. Again, after cancelling with Expedia, we received WhatsApp communication to checkin. Then received emails asking how was our stay. After trying to cancel, not checking in and not checking out. Poor experience with Expedia and the X Hotel.
Dion
Menginap 2 malam pada bulan Juli 2025