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"The service and staff were EXCELLENT! We travelled as a family and had a wonderful experience in Shanghai staying at this hotel. Buffet offered a wide variety of options and my daughter enjoyed the selection. The water view from our hotel room was amazing."

"Thai influenced styling throughout the hotel. The staff were so lovely and helpful and the hotel was super clean and well-appointed. Looked newly refurbished. Had a massage at the spa and it was great. It’s on a main road but with the windows closed it’s very quiet. A short walk to Yuyuan Gardens and mall area and in to other direction down Huaihai Rd there is a high-end shopping area. Highly recommend!"

"Excellent building condition and surroundings. They actually even upgraded my parents’ room and gave them a free wine because they waited for additional hours for the actual room to be ready and the hotel was very apologetic of that. The only thing was the breakfast was a bit stale compared to the price, but overall great stay."

"Excellent views"

"Great beach club hotel"

"Great hotel in a fantastic location. Right in the middle of all the shops with plenty of places to eat. Close to subways and connections to airports so easy to get around. You can walk to the bund in around 15-20 minutes. The staff are very helpful and speak excellent English. Would definitely stay here again."

"I liked everything about this hotel and my room.. would stay there again and again "

"The Westin Bund centre is ideally located. It’s 10 min walk from the Bund. Walking distance to both the shopping street and Yuyuan garden. Our room was clean. The bed was very comfortable. Breakfast was good. "

"The location of this property is fantastic. It is near shops, restaurants, walking distance to Yu Gardens, Nanjing Road and an easy taxi to all the other areas. The entire staff was absolutely wonderful and professional! We had a seamless check-in and check out. The bell service and concierge helped us with ordering taxis and storing our luggage. Breakfast buffet staff were friendly and accommodating. We used the pool one evening, and again, staff was very nice. Our room #719 had the perfect view of the tops of Yu Gardens and the lights of some of The Bund buildings! Housekeeping was very thorough and attentive, always replenish water bottle and towel. They checked in with us regularly to see if we needed anything including laundry service. We even experienced a mishap where we accidentally left credit cards in the taxi on our way to the airport. We called the hotel and worked specifically with Zoey Hu at the front desk who was able to recover the credit cards from the taxi driver. What would have been a very stressful situation, Zoey Hu went well above and beyond to save our day. Top notch service!! Thank you, Zoey Hu!!!! I've stayed at this hotel in 2019 and I'm so glad that we chose to stay here again. "