Service Information:

• After landing, proceed to the international arrivals terminal.
• Meet the staff holding a placard with your English name in the arrival hall.
• Follow the staff for VIP immigration clearance assistance.
• Personal assistance for post-flight procedures: Standard Fast Track Service for Arrival Immigration Check at Line 4

Please note:

• Customers who purchased fast track service can use the priority counter and priority check-in lane.
• At the security checkpoint, customers must follow the airline’s procedures to ensure flight security.
• The process normally takes at least 30 minutes. The operator will try their best to support customers complete all procedure at the airport as fast as possible.
• The operator will not hold any responsibility related to the VISA issue of the customer.
• The fast track service does not include VISA service.

Inclusions

• Support immigration procedures.

Exclusions

• Tipping the guide
• Meals and dining expenses
• Service charge / tips
• Insurance
• Visa application processing fees
• Visa stamping fee (not included; payable directly to the immigration authority)
• Personal expenses
• Other expenses not mentioned

Service Information:

• After landing, proceed to the International Arrivals Terminal.
• Meet the staff holding a placard with your English name in the arrival hall.
• Follow the staff for assistance with the VIP immigration clearance process.
• Enjoy Standard Fast Track Service for Arrival Immigration Check via Line 4.
• After completing immigration clearance, proceed to collect your luggage independently.

Important Information

• Please arrive at the designated meeting point at least 2 hours before departure.
• Check in with your airline first, then send a message to notify us when you are on your way to counters E–F.
• Standard Fast Track Service for Departure Immigration Check at Line 4

Please note:

• Customers who purchased fast track service can use the priority counter and priority check-in lane.
• At the security checkpoint, customers must follow the airline’s procedures to ensure flight security.
• The process normally takes at least 30 minutes. The operator will try their best to support customers and complete all procedures at the airport as fast as possible.

Inclusions

• Contact in advance to schedule a pick up time.
• Pick up at airport lobby.
• Support check in procedures and priority exit.

Exclusions

• Tipping the guide
• Meals and dining expenses
• Service charge / tips
• Insurance
• Visa application processing fees
• Visa stamping fee (not included; payable directly to the immigration authority)
• Personal expenses
• Other expenses not mentioned

Service Information:

• After landing, proceed to the international arrivals terminal.
• Meet the staff holding a placard with your English name in the arrival hall.
• Follow the staff for VIP immigration clearance assistance.: Personal assistance for post-flight procedures: Premium Fast Track Service for Arrival Immigration Check at Premium Line 4
• Collect your luggage with you

Please note:

• Customers who purchased fast track service can use the priority counter and priority check-in lane.
• At the security checkpoint, customers must follow the airline’s procedures to ensure flight security.
• The process normally takes at least 30 minutes. The operator will try their best to support customers complete all procedure at the airport as fast as possible.
• The operator will not hold any responsibility related to the VISA issue of the customer.
• The fast track service does not include VISA service.

Inclusions

• Support immigration procedures.

Exclusions

• Meals and dining expenses
• Service charge / tips
• Insurance
• Visa application processing fees
• Visa stamping fee (not included; payable directly to the immigration authority)
• Personal expenses
• Other expenses not mentioned

Service Information:

• After landing, proceed to the International Arrivals Terminal.
• Meet the staff holding a placard with your English name in the arrival hall.
• Follow the staff for assistance with the VIP immigration clearance process.
• Enjoy Premium Fast Track Service for Arrival Immigration Check via Premium Line 4.
• After completing immigration clearance, collect your luggage and proceed with your arrival independently.

Important Notes:

• Please arrive at the designated meeting point at least 2 hours before departure.
• Check in with your airline first, then send a message to notify us when you are on your way to counters E–F.

Please note:

• Customers who purchased fast track service can use the priority counter and priority check-in lane.
• At the security checkpoint, customers must follow the airline’s procedures to ensure flight security.
• The process normally takes at least 30 minutes. The operator will try their best to support customers complete all procedure at the airport as fast as possible.
• The operator will not hold any responsibility related to the VISA issue of the customer.
• The fast track service does not include VISA service.

Inclusions

• Meet & Greet service by a dedicated airport representative at the departure terminal.
• Priority Departure Immigration Clearance.
• Priority Security Screening (Customs X-ray/Luggage Scanning).
• Expedited processing through departure formalities with minimal waiting time.