Both Ketut and his family/staff is very nice and good service, but i have to be honest. This hotel is really cool and i thought we walked into a temple, BUT...
we got a "uppgraded" room down in the (ravine?) Wich was really cool. But they had recently sprayed the room with something for the buggs, and there were both dead and living bugs everywhere in the room that they didnt clean up. The spray left a very strong ammonia smell in the sheets, curtains and canopy, making me very nausius. There were also ants everywhere. We complained and was given airfreshener and... More insect spray... I refused a second night in this room and was given another room wich was just the same. At this point we packed our bags and were ready to leave when we were given a third room wich was a little better. Didn't smell and had a little less ants...
This room however had no pressure on hot water so only semi-cold showers, problem with drainage and smal clay-ish inscects nests in the bed and shower. The bed was badly insect-eaten and curtains and canopy was so dirty it made me shudder. At this point I just lost my fighting spirit and lived with it...
Our backpacks is crawling with bugs, so a sanitation when coming home was recuired...
Generally, this hotel has a big problem with ants, the breakfast was very boring. The staff was also repeatadly spitting in the pool-area and the hotel dogs was peeing there, so we never visited the pool.
They forgot to clean the room several days.