10/10 Sangat Bagus
Lisa
2 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
BEACH & POOL BAR AREA
I enjoyed my first stay so much I extended and after a short break came back again.
I have already submitted reviews about the hotel/restaurant/reception/foods/rooms etc.
Last but by no means least is the whole pool beach area. Not all perfect at least for me, and to add an honest review I will say why.
Most importantly the whole personal/ pool bar & waiter service team are fantastic. Nothing is too much trouble at all. So please be sure to tip well individually and why not throw in your small notes and coins to the various tip boxes you will see around the complex. Don't forget the one in reception of the Irish pub too!
Not everything can be perfect, all of the time, and for me in the winter months I found the beach music too loud and full on. That said, it might be fine for most. But, from dawn to dusk of heavier music I needed to escape to BOHEME side where the music choices were more elegant let's say :)
To step from varbto beach in a few steps is always great though.
Now for a bit of a downer but very relevant feedback. I don't want to mention names, but there is a sort of supervisor from my own country UK allegedly, who gave a member of beach staff a bit of a dressing down right on the beach in front of us guests. I thought this was shameful, and unnecessary. A great manager always takes someone aside quietly if there is an issue.
I was mortified and don't like to hear someone saying "I am the manager". We are on holiday, we don't need to know this!
Lisa
Menginap 4 malam pada bulan Januari 2024