Cari Hotel di Indonesia

"Good service All staff are friendly and helpful, from security, front office, housekeeping etc Special thanks for Pak Dwi Fendy, who always help all the customers Breakfast always change the menu everyday and they have new noodle station Taste very delicious will come back and stay in this hotel "

"Facilities getting old"

"Stayed for 2 nights in the entry-level suite which was huge. We booked two connecting rooms for our families including two children below 3 years old, and it was more than enough. The views from all rooms except the sky suites are sub par, but I guess the space makes up for that. Also appreciated the Ritz Kids initiative which I think is amazing for families, including free meals and the attention they give. However, I must say that I wasn’t too pleased with the response time. Upon check in, took 30 minutes of waiting before I finally follow up, and another 20 minutes before our luggage arrive in our room. We were offered a service of keeping our children’s milk, which was very much appreciated, but everytime we need them back, it took almost 45 minutes to deliver to our room. Overall, a decent experience."